Daily cleaning, installation of cabin HEPA filters on flights from Washington to St. Maarten
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Scores according to KAYAK customer reviews
Pros: "Love the seats, crew was great, entertainment was great."
Cons: "Bring back terra blues!"
Cons: "Free food beyond chips"
Pros: "Jet Blue just seems to go the extra mile. Everything seems just a click nicer than American and United."
Cons: "Nothing in particular. The crew made it as pleasant an experience as possible."
Cons: "The flight was SIX hours late, yet passengers were told to check in at the original time. Why? Just to spend the whole freaking night at the airport? The reason for the delay was supposedly weather, yet flights from SEA to BOS on other airlines were on time. Staff were not helpful or empathetic."
Cons: "Boarding was chaotic. Food fees should be included into ticket price ("free"). Food quality should also be improved."
Cons: "Too hot. They need to turn off the blue light for a red eye..."
Cons: "The delay !!"
Pros: "The gate process to boarding was excellent"
Cons: "There was broken TVs no running water so no hot beverages no bathrooms on a 2 hour flight and I’m pregnant so that was u comfortable and the flight attendants were not very accommodating or helpful in fact almost boarder line rude if they say something mean but use a nice voice that doesn’t make it acceptable"
Pros: "Quick boarding left on time comfortable seats overall best flying experience I have had"
Pros: "It was great and easy."
Cons: "Pets were allowed on the flight, and we had no prior knowledge of this. I happened to be allergic to furry animals, especially cats and dogs. There were two dogs on board, one in a row toward the front and one in the back. There was nowhere that I could go and allergens were probably circulated in the system. There was also a terrible odor that several others said they could also smell. The attendant said that there was nothing that could be done, and we suffered through the entire flight. Also, the TV control was broken and there was no option to turn off the TV. The attendant said that there would be a $25 voucher issued for compensation. We have not heard a peep from anyone!"
Pros: "We got in ahead of schedule."
Cons: "The staff seemed tired and overworked. I got hit in the head by a flight attendant with the snack tray. An accident but still. Once we landed and we’re at the gate it took almost 40 min to get off the plane. That was ridiculous. Then after the long walk to baggage, luggage was still not there. Again we waited. Too much waiting after a long flight. I fly to NYC all the time and I’m usually in the city one hour after I land and it took 2 hours 15 min to get to Queens. Usually I have great flights with JetBlue. Last night was not the case. You get a C."
Cons: "Snack options"
Cons: "Got to airport an hour ahead, and then hit an unreal TSA wall. It's freaking heartbreaking the way we've all embraced ridiculous Security Theater (oh, yeah, sure--take off my shoes? Of course.) and that airports don't spend the moments it would take implement a protocol to systematically shepherd passengers through *appropriate* levels of screening based on variables such as departure times and past record. Aw, but that'd be too complicated. So screw us, one and all."
Cons: "Seat was not comfortable. Something was wrong with the cushion."
Pros: "promptness, friendly service"
Pros: "Great flight crew."
Pros: "I appreciated dual boarding at Long Beach airport through the front and rear doors of the plane, making the process much quicker."
Cons: "Headphones were not complimentary, and entertainment system was somewhat outdated."
Pros: "Most everything was great."
Cons: "Ended up sitting in the very back row, so wasn't able to lean back as far. Otherwise it was fine."
Cons: "Checking in was difficult for me. My husband was able to check in through the cruise line. when we got to the airport the counter was not open. i checked in but did not get a seat assignment. When we got to the gate our flight to Boston was delayed until 3am from midnight. I tried getting a seat assignment but was told I had to wait until all the other flights were taken care of. I finally got my seat with my husband after 10p. I am a very nervous flyer so this was very nerve racking for me. But once I got my seat I calmed down. We always fly Jet Blue when we can. The flight itself was wonderful. And the counter folks were very patient with the customers dealing with delays."
Pros: "Spacious legroom! Complimentary soft drink, coffee"
Cons: "30 min late departure"
Pros: "JetBlue is always great! Thank you!"
Pros: "Even though our flight was 100% full, the staff went out of there way to make it a pleasant flight."
Cons: "We waited a little longer for our baggage to arrive but things happen and we did leave with our bags, that’s the main goal. Thanks Jet Blue"
Pros: "Once on board everything went well. Full can of soda pop is always nice. Such a small thing yet it is appreciated and noticed."
Cons: "Not the fault of the crew, couple hours late."
Pros: "No food; so no rating.no food was fine on red eye flight, less disturbance, more quiet time"
Cons: "We were delayed for 3hours."
Pros: "Nothing particularly"
Cons: "My seat"
Pros: "On time depar.& flight"
Pros: "They were prompt and friendly!"
Pros: "I liked not having to print my boarding pass. I could just show my cell phone image. There was more space in the seating than I have had with other airlines."
Pros: "Seems like slightly more leg room on this flight than some of the competitors"
Cons: "TV system was broken on our flight (which was long, SEA-BOS), and there was only one chance to have a snack (which I missed)."
Pros: "Plane arrived on time and the staff was really friendly"
Pros: "The boarding process went so smoothly."
Cons: "One flight attendant, a tall gal with brown hair, talked so loudly to her crew mate through out the flight that we could hear her over our ear buds. She made sleep impossible until the last 45 mins of the trip."
Pros: "Everyone was cheerful, efficient and nice"
Cons: "Airplanes are uncomfortable, not just yours"
Pros: "The usual JetBlue friendly, comfortable, and on time experience. Best of the bunch for economy to St Martin."
Cons: "Best of the bunch, but that’s not saying much for economical air travel in the US in 2018."
Cons: "Delayed departing SeaTac due to broken bin, so sat at gate over a half an hour. As a result missed rental car pick up time in Long Beach on a holiday weekend. Had to rent from another higher cost rental car firm as was a “walk up rate renter”. Spent an hour getting the last rental car which of course reeked of pot smoke smell, and was a compact."
Pros: "I didn't think too much about the flight. Takeoff was delayed but made up for the lost time in the air and landed on time. I was surprised at the number of people who at the check their bags at the gate, including myself. Luckily, I wasn't in any kind of rush and didn't mind."
Cons: "Relaxing flight"
Cons: "crew very unfriemdly"
Cons: "no power outlets"
Pros: "The crew seemed capable and came around a couple times with water. We arrived safe and sound as one would hope for, if an hour or so later than scheduled. Seats seemed roomier than most standard economy/coach (probably due to it being an older model). Though I didn’t partake they seemed to offer more complimentary snack options than other airlines."
Cons: "The airplane cabin had a strong urine odor that endured throughout the red-eye flight, the air temperature had to have been at least 75 degrees, probably 80 which was a bit stifling. No usb/power at the seat which would be preferable/should be standard by now for a coast-to-coast flight. Seat didn’t recline which isn’t the end of the world but a bit of a bummer. My headphones didn’t work with the little screen at my seat but it’s ok because based on my neighbor’s screen it was just a rotating lineup of Jet Blue commercials/fake tv shows that I can easily pass on."
Pros: "Great stewards and stewardesses, clean, comfortable leg room"
Cons: "Seat doesn't go back much. Movie selection not great."
Pros: "Crew was very nice"
Pros: "Comfy seats, quick boarding"
Cons: "The entertainment touchscreen didn't work well, kept acting as if i had pressed things when I didn't"
Pros: "The woman at the check in desk was great in helping me to find a decent seat."
Cons: "Your web system did not allow me to choose a seat and wasted a lot of my time. Blue chips are now mixed with sweet potato, ruining the experience."
Pros: "Low fares. On time departures and arrivals."
Cons: "Americans today travel with hand luggage and duffels which should be in the hold as ticketed baggage. This practise delays boarding, delays disembarkation, makes the aircraft top heavy in takeoff and landing and creates 'pop open and drop' type accidents. Nothing larger than a purse should be allowed as hand carry."
Pros: "My luggage arrived but traveling companions did not very very frustrating"
Pros: "The service was great"
Cons: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."
Cons: "The Seattle gate agents never said which flight they were calling and since neighboring gates were boarding at the same time it was very confusing and rather chaotic."
Pros: "The cabin was to warm"
Cons: "The cabin was to warm"
Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Pros: "The crew was amazing."
Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"
Pros: "Nice trip"
Cons: "Crew didnt know who was supposed to be on the flight - confusion over number of people on the flight"
Pros: "Crew were attentive and the food service schedule was helpful in making the time pass. wonderfully generous pours on the complimentary wine service"
Cons: "Food was really just gooey goo."
Cons: "Crazy rough, fast landing but not boring!!!"
Pros: "Super friendly staf, big enough seat, good enough food, enough room for luggage."
Cons: "Seat was smaller than EVA and food not quite as good."
Cons: "Did not serve the food we asked Limited choice of movies"
Pros: "Inflight Service is great"
Pros: "I loved flying delta comfort. I’m going to do it more often."
Cons: "13hr delay！！！！！！！！！！"
Pros: "absolutely nothing"
Cons: "The crew! So slow! Not helpful with your questions/request and the attitude! What on earth! Awful customer service!"
Cons: "Old cramped untidy and limited drink service"
Cons: "price could be cheaper"
Pros: "Eventually made it home. At 1am, when it should have been 1130pm."
Pros: "Over an hour late wth!!!"
Pros: "In a pinch they were able t"
Pros: "I was traveling alone with my (cranky) infant son and the crew members were kind and accommodating. Though the flight was delayed by almost 2 hours, the crew worked quickly to ready the replacement plane and the pilot made up time and got us to San Jose as quickly and safely as possible."
Cons: "The original plane had mechanical issues, which caused an almost two hour delay while waiting for a replacement plane to arrive. Since I was traveling alone with my young son, after an already long previous flight, it made for a more difficult trip."
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"
Cons: "Too crowded."
Pros: "No complaints. A puddle-hopper to a yes."
Pros: "Amazing service!"
Pros: "Good food and movies. Comfy seating with plenty of room."
Pros: "everything was very nice"
Pros: "I had to change seats as my wife had surgery while we were away, Delta made that happen with little fuss. Seating was quite good."
Cons: "Air travel isn't what it once was, seats are smaller and closer but that applies to most airlines. Nothing specific and I usually fly Delta as it is my first choice above it's competition."
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"
Pros: "Crew was excellent everything served was of great quality, all the amenities were solid and flight was comfortable and on time."
Cons: "The only complaint was the extreme use of air conditioning that made it a necessity to use many blankets to keep warm from freezing."
Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"
Cons: "Late and missed my international connection"
Cons: "The tsa is worthless"
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "We had a whole row of 3 to our family, so we could put the armrests up & the kids just laid down in our row (on me, & each other) and slept most of the flight. The flight crew was very understanding and helpful with my kids who were just with me on an intl flight "daddy duty.""
Cons: "Since it was a flight from Seoul, Korea to Seattle; it would've been nicer if all the movies had Korean subtitles-- my 4-yo boy who only speaks Korean, couldn't make it through more than 15 mins of a movie because he couldn't understand (of course, some of that is due to age & short attention-span). But he kept saying, "I hate English" in Korean while trying to pick a movie. Also, I'm 6'2"; so while it was nice having the whole row for my kids to lay down in-- I was cramped and uncomfortable the whole flight, even moreso with Delta's seats being closer together than on other international carriers I've flown."
Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Pros: "Very friendly and helpful staff."
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pros: "This was a first! The flight attendant (sorry I didn't catch his name) was very attentive and assisted us in first class as needed. He actually addressed us by our name and that made me feel like I was not just a passenger!"
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Pros: "Great staff, polite and helpful"
Cons: "Small seats"
Pros: "Very attentative."
Cons: "Aircraft was smelling bad! Hygiene is the key"
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."
Cons: "Not only were there delays but they wouldn't allow me to upgrade to first class even though there were seats available, they said "oh with the package you purchased it's not available" Then why was I able to upgrade to first class for the other portion of my flight? The customer service was awful too, transferred 5 times on the phone for 20 mins to not get any help and for them to uncheck me in, I had to check in for my flight again."
Pros: "Not much."
Cons: "We disliked that our baggage was lost and we do not have it two days later."
Cons: "I was in the only full row on the plane. The flight attendant waited until we couldn’t move to offer us to move to empty rows. By the time we were able to move, the other people in the row were sleeping. I wanted to stretch but couldn’t. Not a great way to start 2021."
Cons: "Seat comfort"
Cons: "First time wearing face mask all the time. It was okay."
Pros: "The food and the crew totally good"
Cons: "Maybe the toilets, need to be clean at least once in a flight"
Pros: "The leg room was really great!"
Cons: "Difficult finding room in over head bin for carry on bags."
Cons: "I got assigned seats but when we got our boarding passes we were seated several rows apart, not in the seats I got when tickets were purchased months earlier. So we got reassigned to near back of plane, not at window seats, near several families with small loud children!! Not pleasant!"
Pros: "Crews are fantastic. Just only assigning seat u need to buy so that you seat besides of your companion."
Cons: "If the travelers has 2 to 3 more companion let them seat together."
Cons: "Other than at meals, No crew around to distribute water on a 9-10 hour flight. Crew not very nice when we were asking for water. Completely dehydrated on arrival. Ground crew very charming."
Pros: "The internet and movies"
Cons: "The AC was not turned up it was very hot and even after I asked nothing was done."
Pros: "The trip went as scheduled and arrived on time. The service was good making it a pleasant experience overall."
Cons: "As with most airlines, the seating is cramped."
Pros: "They were rude and disrespectful."
Cons: "They were rude and disrespectful."
Cons: "Inattentive attendant in first class."
Cons: "Boarding could be improved if they would start boarding from the back of the plane to the front after boarding 1st class and Priority this way people would not block the passage when putting their luggage in the top compartments. The crew was not very helpful because I almost went into a hypothermia condition because the air in the cabin was extremely cold. When I ask for a blanket one of the stewardesses said that AA would no longer have blankets in flight which I prove it wrong when I saw in the flight Mai-SDQ blanquets all over the cabin. The soliton they gave me was that they would ask the crew to raise the temp in the cabin, I had to make the request three times and I had to tell the stewardess that if not raising the temperature in the cabin I could have gone into an emergency hypothermia crisis. I had to take another shirt from my carry-on to put it over my shirt to warm me up."
Pros: "On time and the staff was great"
Cons: "Boarding was delayed due to maintenance on top of arriving late. No entertainment on board. Only option for snack was salted pretzel???"
Pros: "Crew made a special effort to find me a nondairy meal (which I had neglected to request)."
Cons: "Web page dysfunction meant we couldn't sign up for wifi. The page asked me to set security questions but the pulldown for the questions had no options to select from. I tried on multiple devices/browsers."
Pros: "For this flight I was seated in first class (I scheduled it this way; it wasn't due to a last minute upgrade) and the flight attendant was very personable and attentive :-) Service was wonderful and the meal was great! Of course, the flight attendant made sure to keep our beverages topped off as needed. It was a wonderful experience"
Cons: "The boarding process for just about any airline is nearly identical. It always seems like it takes longer to board than expected even if, in reality, it's not an unreasonable amount of time. The only think I didn't care for was that overhead storage in the area I was sitting was just about full by the time I was seated which meant that I had to store my carry on a few rows behind where I sat. This meant that during off-boarding I needed to go against the flow of people to get back to my carry on. All in all, it was a minor inconvenience."
Pros: "Nice entertainment options."
Cons: "No free WiFi for message."
Cons: "For the planes first flight of the day the crew deicing process caused a 75 minute delay. On return flight at 10:15 pmwe waited on the runway for over 30 minutes because the ground crew wasn’t ready. There were no other planes in or out anytime near our landing"
Cons: "Middle seat"
Pros: "Great service!"
Cons: "No personal entertainment devices on 737-800."
Cons: "Unable to sleep on the redeye from Seattle to Philly owing to a loud, constant alarm for the entire flight."
Pros: "loved having a movie to pass the time. Super friendly attendants."
Cons: "They cancelled my flight in the middle of the night and rebooked for 3 hours later really strapping me for time at my destination"
Pros: "love it!"
Cons: "Chair wasn't that comfortable"
Cons: "My screen didn't work and the flashing ads gave me a headache"
Cons: "No screens, no wifi"
Cons: "Self check-in staff at Seattle was not that helpful."
Pros: "Customer Service at SEA was great. we were checking bags directly to Madrid and they were very helpful"
Cons: "I had paid for a Bulk head seat Row 7. But since we had a in Cabin pet, my wife was moved down to Row 18 and a much smaller seat. I need to get a refund for the price I paid."
Cons: "Gate agent said there was a maintenance problem that just needed maintenance to sign off. Over heard maintenance work while boarding that could not get message on computer of problem. Pushed back and sat on tarmac for 10-20 minutes as pilot said they worked through maintenance issue."
Pros: "On time for both flights"
Cons: "We haven't left yet"
Pros: "Got me to Dallas"
Cons: "Delays, felt like a hurded cow"
Pros: "On time"
Cons: "Too many levels of passengers"
Pros: "It was very inexpensive and on time. And it was much more comfortable than those budget airlines like Spirit, Frontier, etc."
Cons: "The snack choice was unappealing."
Pros: "On time. No issues. The last two times I have flown Delta I've had issues. Smooth sailing"
Pros: "arrived alive"
Cons: "If you're remotely claustrophobic this is not the flight or aircraft you want to be in. When the flight was booked and paid for I was under the impression that I would have a seat on the plane. As it turned out in order to board the plane I had to pay extra to secure a seat. If this is not a "bait and switch" operation I don't know what would qualify."
Pros: "On time. Friendly crew. Good price."
Pros: "AA has been good to me--- Gold card a big help."
Cons: "The LAX concourse could at least 2 more coffee shops in addition to Starbucks.The wait was 40 minutes at Starbucks to get a cup of coffee!!! Get on the ball LAX!! We need our caffine in the morning."
Pros: "My window seat"
Cons: "I wasn't able to check in to my flight 24 hours prior to my flight on my AA app and or website. Also wasn't able to check in at kiosk at airport therefore had to wait in line to check in with a clerk which slowed my whole trip mood down."
Pros: "Claudia was wonderful, I would love for more flight attendants to have her cheerful attitude."
Cons: "My snack was mini pretzels"
Pros: "It was great!"
Cons: "Fat constantly moving man next to me"
Pros: "free entertainment"
Cons: "They boarded group 1 all at once. I was group 2. They boarded all of us all at once. It was a cluster!. I haven't flew in 6 years. But when I did they boarded by so many rows. Not all at once . Boarding was horrible. It was like a cattle drive."
Pros: "Just wish the boarding was better"
Cons: "All went well."
Pros: "I had the front seat so nice and spacious spot"
Cons: "Didn't love the wait on the bus to get to the planeb but I guess that is unavoidable"
Cons: "Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!"
Cons: "Our flight was delayed and despite assurances by United staff at the gate in Seattle that we would make our flight in SFO to Zürich we were too late and we missed our flight to Zürich. 14 hours later we are still at SFO trying to get on a flight to Frankfurt then on to Venice. We shall see if it actually happens. The couple we are traveling with gave up and went back home to Boise. They also bought their tickets through Kayak."
Pros: "We made it safely and there was no trouble boarding"
Pros: "at check in - check baggage was quickly serviced"
Pros: "Crew still came through cabin even though it was an overnight flight to see if anyone needed anything."
Cons: "The way the plane was boarded which I have found is the way United boards."
Pros: "Just couldn't recline enough to sleep"
Cons: "Pretzels were the only free food available."
Pros: "Poor internet going. No internet or streaming returning."
Cons: "Poor internet going. No internet or streaming returning."
Pros: "On time, courtesy"
Cons: "Seating space, cramped"
Cons: "The plane was delayed in WA DC and the staff did nothing to help with transfers in Addis Ababa and I missed my connection."
Cons: "we provided our own movies since there are no longer provided; Please bring back the movie screens & headphone jacks!"
Pros: "It was great!"
Pros: "Smooth flight"
Cons: "No problems"
Cons: "The gang stalkers that Kayak and United let sit next to me."
Pros: "When I booked this flight four months ago, nothing indicated that these seats would not recline (since they are in front of an exit). That's not something I knew and that fact made it a bit brutal on an overnight flight, especially when the people in front of us could recline their seats. It should be easy and reasonable to add such info in the booking process."
Cons: "There is just something very bare-bones about flying now: modest food or drink, little effort to entertain except on your own equipment. It's functional--does the job."
Pros: "On time."
Cons: "New looking plane but the TVs behind all the chairs were locked without a credit card. The new chairs looked great until you sat in them. I'm 5'10" and my knees were already brushing up against the seatback in front of me. If you push the recline button on the armrest, the chair doesn't go back (of course it doesn't, the person's legs behind me are probably up against my chair anyway). Multiple people around me were also asking around if the chairs recline. I have a mild back injury and sitting up at 90 degrees the entire way was very uncomfortable."
Pros: "Changed my seat to a better one"
Cons: "Plane an hour late taking off"
Pros: "More important than the trip home last Wednesday was the reason for the trip. We attended my granddaughter's wedding. Everything else was secondary. Even if the trip had been in a one wheeled barrow, it would have been good. To get to what you want which is the mechanics of the trip. The two people who attended to the aisle chair, most teams were competent. Some hadn't done many passengers so they were fumbling with the straps. I've learned that I almost alway have to ask for one at the gate where they check or issue, (what's it called, loading permits, some kind of pass, not landing pass. loading pass. I can't remember and my wife has gone to bed.) Well, they have to come up with an aisle chair because I've only got 1 1/2 legs. I always make it to the seat on the plane, but the competency of the various crews is uneen. Sorry my answer is so nonspecific but I don't remember one airline from another. Great people all, get the job done."
Cons: "Not much I don't like. They get us there That is the main thing. Sometimes when the plane stops after it has pulled away from the Jet Way, the pilot gives an explanation that I find unfulfilling, not enough details. I suppose if they explained more, other fliers would find the explanation too verbose. I can live with it. Again this is about all flights and airlines. Nothing stands out, such as, " this awful thing happened when we left San Francisco.""
Pros: "Getting off the plane"
Cons: "Everything was cramped- not enough space to move. They completely ran out of overhead space. Completely crazy"
Cons: "Delayed because of no crew members"
Cons: "Guy next to me kept bumping in to me"
Cons: "The fact that I was stranded in Colorado due to weather and they would not refund my ticket even though I had purchased insurance. They wouldn't even give me a credit. Will have to think twice about doing business through KAYAK and United from now on."
Pros: "Friendly and helpful staff."
Pros: "I learned to stop flying Air Canada or United affiliated partners"
Cons: "Just about everything else"
Pros: "On time"
Pros: "Boeing planes are very comfortable. No pressure Really nice experience"
Pros: "Everything went by smoothly, no problems"
Pros: "My bagoal was pretty badly handled and caused damage that needs to be replaced. Third time flying with United where something like this has gone wrong. I won't be flying this airline again."
Pros: "I was pleased with the timely departure."
Cons: "I could not put my coat in the overhead compartment."
Pros: "Likr the Gogo entdrtainment systrem."
Cons: "The GoGo app doesn't work with the Android phone I have"
Cons: "Meals extra, tv extra, luggage extra"
Pros: "Service was great"
Cons: "Wifi didn't work"
Cons: "great service & was on time & we landed early too!"
Pros: "Boarding, on time and luggage handling were all smooth with no glitches"
Cons: "Snacks. Really, why bother."
Pros: "Blonde in front of me :)"
Cons: "There is no plug in"
Pros: "My seat"
Cons: "Snacks weren't very good"
Pros: "Nothing at all. Delta is the best I've been with."
Cons: "The attendant were the wrort I've ever. Continue to hit arms s d was very rude to passenger. One didn't close the over head bin while in sever tubulance."
Cons: "WiFi wasn't working properly and the power outlet"
Pros: "The complimentary beverage"
Cons: "Seat space keeps getting smaller. My seat did not recline at all"
Pros: "I am 5'2" and this was the least amount of personal space I hVe ever had..."
Cons: "Space issue!"
Cons: "Nothing that was supposed to be free was free. Internet said it was free but it was $1.55/ hr. And direct tv was dumb."
Pros: "It was delayed a few minutes but they did whatever possible to get it back on schedule."
Cons: "A long layover"
Pros: "Can't sleep sitting up. Pretty funny watching everyone try..."
Cons: "Being stuck in DC"
Cons: "They lost my piece of luggage."
Pros: "Blankets were provided"
Cons: "There wasn't any food or entrainment for me to rate."
Cons: "Spirit terminal at Las Vegas was hopelessly crowded; standing room only. By contrast the Southwest terminal next door was orderly and calm. Spirit needs to find a location in the airport with more space."
Pros: "Stewards were very nice"
Cons: "Cost, staff, comfort, everything"
Pros: "Easy on and easy off!"
Cons: "Long wait for luggage"
Cons: "Still waiting for bags 45 minutes later. Never again. Ever."
Cons: "Couldn't go and tried to cancel a month ago. Bit was told Rickey was non refundable."
Cons: "I tried to find a way to prepay my luggage and instead had $40 bill at the counter after I couldn’t find it before the flight. My travel companion that booked separate had all kinds of offers ahead of time. Counter person said I could have paid 20 or 30 online. They were nice enough to take $10 off or it would have been $50"
Cons: "The flight was late. They even don't offer regular water on the flight. What if I forgot my water do I need to go thirsty for over four hours"
Pros: "Modern plane"
Cons: "Hideen fees for luggage and seating"
Pros: "Everything is business-like: money talks."
Cons: "Again, money talks."
Pros: "Captain Daniels"
Cons: "Everything else"
Pros: "This time they flew to the right airport."
Cons: "Flight delay, High baggage fee for a carry on, noisy food trays, seats uncomfortable, Crew was mixed. One attendant really snippy. Yes we know you're late by 2 plus hours...we are too and it's your aircraft. Called customer support and didn't resolve anything until the 3rd call. Still haven't seen my mileage club miles posted. Called customer support and was told I already flew that reservation. Well yes and where are the miles? Not one for the timid. Low fare until you add anything. Pay for baggage online prior to getting to the airport. It was 38 dollars on-line and 54 at the airport. That's for a carryon bag."
Pros: "Check in was quick. We were given option to upgrade seat to exit row which we accepted for more leg room. Lower ticket cost definitely gets offset by having to pay for seat selection and baggage fees."
Cons: "Flight was delayed. Then moved back to original time which made us scramble. Then we ended up waiting because flight was delayed again. There is also very little info in advance as to what the gate or even the terminal are going to be."
Pros: "Everything was great. Friendly staff and clean environment"
Pros: "Arrived 20 minutes early!"
Pros: "We left early! How often does that happen?"
Cons: "They over charge for all the baggage including the supposedly free carry-on baggage, they were delayed and I was seated on the very last seat which was so uncomfortable."
Pros: "Leg space in plane."
Cons: "Unknown fees for everything."
Cons: "The stewardess were rude."
Cons: "Will never get on one of their planes again. It may seem like a great deal until they start charging you for everything! And their service is subpar and their employees are disinterested at best."
Cons: "Price of drinks and snacks on the plane."
Cons: "Our luggage was dirty."
Cons: "No coffee"
Pros: "The color of the plane loud and wild passengers."
Cons: "An aborted Landing approximately 800ft above the ground. Pilot almost landed at he wrong airfield"
Pros: "Got us from point a to b safe"
Cons: "Need to work on seating it's far too crammed"
Cons: "Expect Delays if you fly with Spirit!"
Pros: "Gave me an exit row seat at check in. Friendly crew. Comfortable seat."
Cons: "Chair didn't recline at all."
Pros: "Both flights were delayed. Very unorganized."
Pros: "Great new plane, great price and service"
Cons: "The website did not allow a boarding pass without setting up an account, however, there were no directions to this fact on the website. Thankfully, the fee for checking without a boarding pass in was waved."
Pros: "The price"
Cons: "Convince to travel cross country on a budget."
Cons: "Poor service not helpful,inconsiderate!!"
Pros: "KEPT US INFORMED OF DELAY'S DUE TO STORM ISSUES.EXPLAINED WHY THERE WERE DELAYS."
Cons: "charge too expensive for baggages.delay too long."
Pros: "Although there was a slight delay departing, the stewardess was entertaining and kept us laughing."
Cons: "Slight delay in departing"
Pros: "It was affordable and timely"
Cons: "It was hot and had a bad odor..."
Cons: "Bad service"
Cons: "Hoping allow the small purse."
Pros: "I enoyed my flights to Seattle and back to los Angeles"
Pros: "The attitude's of the staff was excellent..."
Cons: "I didn't like the high prices for luggage and why I couldn't pay for my bag on line after going to your site repeatedly?!"
Pros: "very good service and price,"
Cons: "The flight over all was fine, but its a little frustrating that you have to pay for a carry on. I've never experienced that with another airline. The low prices of Spirit are actually the same or more as other airlines after you have to pay the hidden fees."
Cons: "Constant pitching and threatening about paying for bags. Constant yammer on the plane about offers etc. Money, Money, Money is all they talk about!!!!"
Cons: "I would walk before I flew spirit airlines ever again"
Pros: "What I like most is the friendly staff"
Cons: "Spirit may as well charge real ticket prices instead of charging arms and legs once they've got you "on the line and in the door". I've NEVER experienced such terrible add-on charges"
Pros: "It was a smooth flight."
Cons: "When called on the phone with questions...after trying to solve myself on the computer I called them. Already flustered they didn't speak very good English and after half hour, I was transferred to another person. That is when I got my answer. They charge for EVERYTHING and a healthy price. I will never fly with them again. Had to pay for luggage both ways, food and drink on plane, not to mention a boarding pass if not printed out before departure. When purchased the tickets, there was no information about this unless I researched the airline before purchase."
Pros: "No frills"
Cons: "No frills"
Airlines flying from Washington to St. Maarten have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington to St. Maarten
Masks required on board, masks provided on flights from Washington to St. Maarten
Social distancing seating
Middle seats unavailable to book on flights from Washington to St. Maarten
Testing for antibodies, testing for symptoms for flights from Washington to St. Maarten
Waiving of change fees. Search flexible flights from Washington to St. Maarten