|Avg. Flight Duration||11h 20m|
|Flights Arrive in||Cairo|
|Flights Depart from||Washington|
|Airlines||Etihad Airways, Saudia, Turkish Airlines, Air Canada, Air France, Delta, Emirates, SWISS, Egypt Air, KLM, Lufthansa, Brussels Airlines, Austrian Airlines, British Airways, Aeroflot, United Airlines, Royal Air Maroc, TAP AIR PORTUGAL, Ethiopian Air|
Cons: I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain
Pros: Picked me up from home in a Mercedes! Great, efficient service
Pros: Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money
Cons: They loose my luggage.
Pros: The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,
Cons: I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all
Cons: Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane
Pros: Crew was nice
Cons: Waited in bus for long time while they were cleaning the plane
Cons: Air conditioning was poor
Pros: Connecting flight was late, which meant spending less time at the attrocious Jeddah airport
Cons: AV system was broken
Cons: Pilgrims respecting people who are in flight
Pros: Onboard crew , food
Cons: Work on timming (3 hrs delay),, plane is old do not reserved change seat , entertainment is not functioning
Cons: Need spacious aircrafts for such a long flight..
Pros: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.
Cons: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.
Pros: Crew was attentive, friendly and helpful.
Cons: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.
Pros: The flight attendants were friendly, attentive and efficient.
Cons: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.
Pros: The Food was good.
Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.
Pros: The seat was fine for economy
Cons: You should offer free wifi! Air Canada should lead the way and be above the rest!
Pros: Space on airplanes are getting smaller and smaller , not more comfortable.
Cons: Entertainment system did not work, frustrating.
Cons: I lost my luggage in the final distention (Riyadh city, Saudi Arabia). I reported it, but no replay until now.
Pros: Good Flight
Cons: 1.5 hr delay in aircraft while waiting for Take off Slot No Coffee (hot drinks) or Alcahol (wine, scotch) on flight
Pros: Staff are very nice
Cons: Delay in flight of more than 45 minutes
Pros: The crew was amazing and extremely helpful!
Cons: The food could have been better
Pros: Flight was on time.
Cons: In flight complimentary food and drink service could have been better.
Pros: The entertainment options were great.
Cons: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.
Pros: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...
Pros: Staff were friendly and seats in business were super comfortable.
Cons: Flight was a little late.
Cons: No customer service they do not care and it shows
Cons: Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed
Pros: the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan.
Cons: An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay.
Pros: Food was phenomenal. Unbelievably good.
Cons: Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again.
Pros: Amazing flight and service. Would fly Emirates all the time if I could.
Pros: The crew were awesome. I was very comfortable.
Pros: It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us.
Cons: The entertainment shows could be better as it was limited
Pros: fresh baked bread!
Cons: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.
Pros: Good entertainment options
Cons: two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned
Pros: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!
Cons: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!
Cons: Only two options for dinner is very few options.
Pros: Crew was amazing
Cons: Entertainment and dinner food
Pros: Great flying experience
Cons: The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable
Pros: Amazingly soft landings, as always.
Pros: The plane was clean and cool with good legroom in the exit row.
Cons: It was TERRIBLE that at check-in when i found out that the only one piece of baggage was allowed. I have ALWAYS had two bags on this flight.
Pros: All about this trip was excellent
Cons: The KLM crew are always great serving and treating you. Well above many other airlines.
Pros: Great crew, comfortable seating with enough leg room.
Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated
Pros: Crew helpful. Food good.
Cons: Better range of movies please
Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....
Pros: The crew was amazing, flight on schedule and good entertainment.
Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
Pros: Flight was on time both ways.
Cons: had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time
Cons: Best company and the 380 is amazing.
Pros: There was a good amount of leg room and the seat reclined to a comfortable position to sleep.
Pros: The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips.
Cons: There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature.
Cons: It was very cold they need to lower the temperature.
Pros: Seat not confortable
Cons: Get newer planes with better functional amenities
Cons: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.
Pros: Good Staff, Good Service, On Time Departure and Arrival
Cons: The ticket price was so expensive
Pros: The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us.
Cons: Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help.
Cons: Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated
Cons: Short flight but not quite comfortable seats.
Cons: They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th...
Cons: Complete experience and issue, resolution
Pros: In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!
Cons: I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere
Pros: Crew did their job that’s all. Not very friendly.
Cons: My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water.
Pros: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi
Cons: Get your crew arrive on time to their flights. Kobi
Pros: Good food and service
Cons: More space in the seats and be able to pick up seats during checking in
Cons: For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers
Pros: Crew were wonderful.
Cons: It would be good if ba could stop losing my luggage.
Cons: Built-in entertainment system is complete crap: sound is almost absent, touch screen is practically unusable.
Pros: lost baggage
Cons: lost baggage
Cons: They lost our bags and the bags of every other passenger that connected via Moscow to get to Tel Aviv. We flew from jfk but this affected fliers from European origins as well. Horrendous experience at 11:30 pm to fill out lost baggage forms which took 2 hours. Not worth the headache to save a few $.
Pros: Did not provide special ordered meal, leaving nothing to eat
Cons: Unapologetic staff, no care for customer service
Cons: Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk
Cons: Some kind of compensation to cover the missed shuttle and my time.
Pros: Crew friendly and helpful.
Cons: Delayed after boarding due to lightning ground stop. Had to deplane and reboard. Almost 2-hour delay because gate agent had to rebook several people on the spot.
Pros: The crew was so friendly and accommodating.
Cons: On my San Francisco to Panama City flight my vegetarian meal was not there. It wasn't a big deal in the end because I slept through most of the flight. I do find it odd though that on all of the other legs of my trip I had my vegetarian meals.
Cons: Horrible 4 hour delays and no ETA on take off time.
Pros: Beautiful views of the mountains.
Cons: Was delayed for hours and missed my shuttle to Bellingham. Nearly ruined my trip.
Cons: There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination.
Pros: Nothing , the flight was overbooked and they did very little to fix it
Cons: We were sent from terminal to terminal and we are now on a flight with Alitalia today
Cons: We could have had regular updates on why our flight was delayed so long
Pros: Plane was pretty clean and comfortable.
Cons: Crew was trash, tho. They took my seats to give to a family that was traveling together and the flight attendant looked at me like I was stupid and said "well, they're traveling together" as if I and my 4 year old child are not traveling together. Terrible.
Cons: This the worst trip ever boarding was delayed by 5 hours and the people at the counter knew and didn’t bother informing me when I checked in. I paid a lot of money for business class and the plane has all seats same to top it despite that there is other space the put a big fat guy in the seat next
Cons: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!
Pros: Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok.
Cons: The food could have been better.
Pros: the crew did really made sure we had what we needed.
Cons: Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not.
Pros: Nothing stood out. Legroom was ok.
Cons: Boarding was confusing and poorly managed.
Cons: The check in process was chaotic and slow. At one point there was one woman checking in 3 lines of people for 45 mins before help arrived
Pros: I love the entertainment and frequent availability of food and drinks
Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair
Pros: Amazing crew!
Cons: There was a disruption with the audio system.
Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.
Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.
Cons: The delay time was too much for no proper reason
Pros: Lounge in Abu Dhabi was great!
Cons: Entertainment was not working
Pros: On time, drop off to home in Mercedes!
Cons: Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane
Cons: They need to do better on food
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