WAS - IXC
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Top airlines flying Washington to Chandigarh
Scores according to KAYAK customer reviews
Cons: "Delays, seat assignment changed, the food"
Pros: "The on-time arrival"
Cons: "Having to check our bags due to lack of overhead space which was announced before anyone boarded the aircraft. Had they provided our bags to us when we exited the plane, or told us in advance that there would be no space and they would be offering free bag check, that would have mitigated the situation. Instead they wait till the last minute costing us valuable time. In the future, they should pay us the 25 dollar bag fee when they arbitrarily make this decision."
Pros: "We were in first class and the internet was not working except for the last hour of the flight. Plus I and my wife were both charged $20 each which should have provided access for the entire5 1/2 hr trip."
Cons: "No internet"
Cons: "My one stop flight was delayed in both departures While checking in online I changed my seat to row 15C, and when checked prior to boarding, the change was not done and had to travel in row 39C The aisle space is too small, so every person coming to the bathroom pushed me, also the fly attendants while pulling the food cart. The leg room was too small. There were no sweet cookies within the snacks. Fly attendants did their work, but were not particularly pleasing."
Cons: "We didn't have seats assigned and the gate attendent didn't take the time to tell any of the 20 of us waiting for 15-20 mins to speak to a gate agent what was going on until AFTER she boarded the rest of the plane. When asked what was going on she responded "excuse me, I'll get to you when I get to you and thanks for your 'non attitude'" to the woman who asked her if she had any plans to greet us or even ackwnowledge us. Then the flight attendants became flustered as they realized they separated a 5 year old child and his father and sat the child in the emergency seat. When several of us attempted to help they were rude so when I put my headphones in to pass the time and didn't hear the woman ask if I was willing to sit in the emergency isle she snidely said "there's always one millenial not paying attention." Ummm.... I had my eyes closed and was listening to my music since they clearly wanted us to mind our own business and NOT try to help the father (meanwhile all of us strangers were trying to figure out how to rearrange in order to help). The only reason entertainment gets a 2 is bc I had good conversation with the passenger next to me, not because of anything United did. Really unbelievable that they continue to operate this way and treat PAYING customers like this. It's sad actually."
Pros: "Very baby friendly especially when the ground crew was delayed because of lightening. The crew let us sit down if we wanted while we waited for our strollers and car seats."
Cons: "No crew member at gate desk til right before flight."
Pros: "It was a plane"
Cons: "Could only bring one personal bag and no carry on"
Pros: "Staff person resolved Issue quickly"
Cons: "Boarding pass From DCA-DEN did not scan. Flight attendant asked me while seated if I was JENNIFER DICKSON"
Pros: "Everyone was very helpful and very friendly. I had recently visited my,daughter and her family in March and flew with another airlines. I didn't have a good experience, they seemed rather bothered when I asked for some help. So this time my daughter booked my flight with United. Like I said everyone was helpful and very pleasant, it didn't seem to be an act. I enjoyed my flights. Thank you"
Pros: "Smooth take off and landing"
Pros: "Average stuff"
Cons: "Flight was delayed 5.5 hrs (due to their own fault) and they did not even have anyone come and tell us nor have any food or drinks for us in the meanwhile. They did not even have options for anyone to board another flight if needed. They did give 50 e-dollars to use for another trip at the end but I do t think that's enough compensation for their poor service. I probably would avoid them on another trip."
Pros: "Seat was pretty comfortable, as it goes in coach these days."
Cons: "Flight was cancelled which I accept, but couldn't get me on another flight for 24 hours???? (When at least 15 flights, some with empty seats, went to Chicago in that time!!!). That's bull United."
Pros: "They canceled my flight with a very bad alternate The offer to redeyes flights instead !!!!"
Cons: "The offer me 2 redeyes flights instead and 7 hours wait in SF !!!!"
Cons: "Always quality service, food and plane! My fav!"
Cons: "I had delay of 1.5 hours, no one take responsibility on the connection It's was not comfy at all Bad service"
Cons: "There was a lack of information the whole trip. We couldn't hear the announcements of the crew or pilot so we didn't know what was going on. When. The landing gear malfunctioned it took a very long time to hear what was going on. Then, upon deplaning, there was only one single gate agent waiting to help the flight. Very poor service!"
Cons: "Alerted Flight Attendant and Gate Agent and United at 31,000 feet that there was toxic black mold in the plane and I was choking. Advised Customer Service at ORD and they handed me a brochure to call 1-800."
Pros: "United hires good people. Flight was comfortable and on-time."
Pros: "We arrived early at Chicago"
Cons: "Not enough food"
Pros: "I enjoyed the heart warming and friendlyness of the pilot."
Cons: "The running nose sneezing person sitting next to me."
Pros: "Staff were very helpful and friendly."
Cons: "Delay, but not airline'S fault."
Pros: "Plane side checked bags. Kind flight crew."
Cons: "Perfect weather. Delayed an hour."
Cons: "Coach cramped"
Pros: "The flight arrived"
Cons: "United claimed the flight was delayed due to weather but two other flights to Houston were able to leave on time and no other United flights appeared to have been delayed. No apologies, no compensation, did not even give free access to wifi during flight."
Cons: "We did not leave on time"
Pros: "Susan Smith at check in counter Reagan National was very helpful, kind and service-oriented. I hope you recognize the gem you have."
Cons: "Flight was delayed and gate agents appeared tired, agitated, and unhelpful."
Pros: "Great flight! comfortable seats even for me being a big guy. The wifi made the flight go by great! The price on the wifi seemed a little excessive but a great convince none the less. I had a sandwich during the flight (like I said I am a big guy) it was better than expected for sure. Crew did there jobs but didn't seem to be happy about it. Overall great flight."
Pros: "They had a free snack."
Cons: "Boarding process is better than some, but stinks compared to Southwest."
Pros: "Plane was nice and clean."
Cons: "Having to take a shuttle from one terminal to another in Chicago."
Cons: "The flight was delayed over an hour, which caused me to run to catch my connection."
Cons: "Well easier to say what I like. U've got a nice crew at least on our flight, very professional and nice. Other than that, well u have got lots of things to improve"
Pros: "I liked the fact that I had a window seat... at the way back. Also that I was at least offered snacks, or whatever was left because they ran out."
Cons: "They ran out of meals and snacks, both paid and free. We all pay a price, yet seats and class determine whether you will get your moneys worth. I guess the point is that I at least made it home."
Cons: "Very cold on flights, no blankets"
Pros: "I love the whole thing about it. The take off was nice and smooth"
Cons: "entertainment system stopped working 1/2 way through flight."
Cons: "It was one of the most horrible flights. Delays, sitting in the plane being really hot, did not offer water. Newaur airport change of terminals is like being in the middle ages, old, hot, no signage, bus steps, Really, reaaly awfulWill think twice before flyinf United again Other than that they got me here, late"
Pros: "Flight attendants were trying hard to assist passengers."
Cons: "There was a malfunction of ventilation system leaving the plane at unsafe temperature on tarmac. Pilot literally screamed at passenger who was inquiring appropriately about allowing us to Deborah the plane."
Pros: "Flight was short."
Cons: "It was behind schedule. Cut it very close on making my connection to Dublin."
Pros: "Crew was helpful and seats were spacious and comfortable"
Cons: "Flight was oversold and late"
Pros: "nothing really"
Cons: "delay tight sits slow boarding"
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Pros: "The flights were smooth and on time, even Early into mbj"
Cons: "Had purchased a round-trip ticket. While in D.C. on a family trip to bury my mother in Arlington National Cemetery, my brother had a massive heart attack. After 3 weeks, he was stable enough to come back to Houston on an air ambulance. As I travelled with him on the air ambulance, I was unable to use the return portion of my round-trip ticket. I provided documentation of the situation and requested a refund. I received $106 on a $715 ticket. There was no explanation of how they determined the refund, but I'm not happy."
Cons: "It would have been helpful if hanging a garment bag were available, which was the case on my return flights to DC on American Airlines."
Pros: "Your Crew!!!! From the lady who checked me in to the last flight attendant saying thank you for flying with us... you should really be proud of your staff!"
Pros: "The flight was very ontime and very comfortable, I had an excellent experiance with United"
Cons: "Staff Printed wrong boarding pass @ IAD leading to issue clearing security!"
Pros: "The care the staff have taken during pandemic is good."
Cons: "They should have entertainment."
Pros: "Everything is good, just the food is not that great..."
Cons: "Healthy food would be nice.."
Pros: "Boarding was quick and easy, wasn't a rush. Lots of empty seats."
Cons: "Plane felt old and dirty. Everything was gross and/or broken. Screens didn't work for many people, headphone ports were damaged. Even things like the handle on the doorknob, during the course of the flight, became bent and broken, as if somebody didn't know how to use it and manhandled it instead."
Pros: "The seat could have been bit more spacious. The ground staff at New York were not cooperative."
Cons: "In flight crew needs to learn some manner not all but few crews were rude."
Cons: "Management, flight was delayed and no information conveyed ahead. Later connections missed and no proper arrangements made on time for next connecting flight."
Pros: "Crew was very nice. Seats were comfortable."
Cons: "One bathroom was leaking water and came out of bathroom on the carpet. One more bathroom had no bath tissue. In that bathroom sink was chocked."
Cons: "Entertainment system did not work at all in 2 of the 3 seats. Airline staff could do nothing. AI staff does not help as we we're heading to Bangalore & Baggage need to be claimed in Delhi with just 2 hours transfer. We had to rush & no help from AI staff . Poor service."
Cons: "It was not working & crew tried to reset 5 times. Seating is also horrible."
Pros: "The plane was clean. The crew efficient. Good flight Air crew excellent"
Cons: "Check in at Delhi was a mess Guided to the incorrect check in counter three times to check in the bags.Then incorrectly to the domestic gates.when the flight was actually at an International gate. The people who worked there at the AI although nice were either indifferent or not informed where to send passengers.Almost missed the flight to this’tamasha’"
Pros: "The food, courtesy of the staff, chai"
Cons: "The entertainment system control was clunky and put together with scotch tape. The down arrow didn't work, so my choices were limited and poor. I gave up and spent the flight without any entertainment."
Cons: "Both flights started and reached late. Very inconvenient."
Pros: "Overall experience"
Pros: "Convenience of a straight flight from IAD to DEL."
Cons: "Online check-in did not matter as we still had to wait in line to drop off the bags. A baggage drop off for those checked in online would help reduce check-in lines as the counter..Food can be better, but that is true for most airlines..I think Air-India works on India time schedule as they offer alcoholic drinks at noon only (9:30 PM in India), the flight leaves IAD at 11 AM, and not during dinner service."
Pros: "Empty seats next to me"
Cons: "Crew was rough"
Cons: "All our three seats did not have working entertainment on a 14 hour flight; the back of the seats had cardboard used with duct tape; the flight attendants call button did not work; the reading lights didn’t work; flight attendants were rude and were working just bacuse they have a job; the quality of meals were the worst; could not turn off the screen that was blaring a non working message on a over 14 hour flight. Typical government run third world airline."
Pros: "Non-stop flight for DC area to New Delhi. Flight was delayed leaving but still reached destination on time."
Cons: "Lack of service during non-peak times. Food was mediocre."
Cons: "CREW, FOOD, CUSTOMER SERVICE. My parents were traveling on 29th April. They did not provide blankets or cushion even the flight was almost 15 hours long.. when my dad asked the crew for blankets, they said we only got 25% and we do not have it. The food was horrible.. they even complained at the airport but no one cared.. over all very bad/worse experience they had.. so disappointed.."
Pros: "Fast check in and arrival on time."
Cons: "No entertainment."
Pros: "Service by the stewardesses"
Cons: "Old aircraft and limited entertainment."
Pros: "The fast travel time with no layover"
Cons: "-No working entertainment system. 15 hours flight. A person could go crazy! Not just my seat, all seats around me."
Pros: "The direct flight from Washington Metro area"
Cons: "Absolutely old, ill-maintained plane, The tray table was slanted and food tray slipped all the time. I had to be careful that food didn't spill out. Uncomfortable seat with no leg room to speak of whatsoever. The seat didn't incline for sleep and drifted slowly within in a couple of minutes o the upright position. The travelers were horrible as well. Many passengers were just not behaving well. Left toilet papers all over the floor. Toilet room was poorly maintained. No napkin towels to wipe our hands! Flimsy napkin (if you can call that!) for dinner. Generally, the worst flight experience that my wife and I have had! And, we fly a lot around the world!"
Pros: "Overall Air India has improved a lot over the years. Flight took off ok time, reached destination before scheduled time. Need to improve on in flight announcements, get better on communication, service mannerisms, approach to customers, courteousness, etc. It was a good experience and would like Air India to get better and be great!"
Pros: "Service ...the tall clean shaven gentleman was very courteous and patient...even with people who behaved over entitled and over demanding..."
Cons: "-plane is aged -one curved long nose (diamond stud pierced) lady stewardess was oversmart and deliberately skipped two rows without offering coffee. Very inconsiderate and eventually her peers had to take care of that when they actually came to collect cups! -lady announcer could not announce landing properly twice! Could not read basic English at all!"
Pros: "boarding was ok."
Cons: "the seats are are compact and not comfortable at all. I know i had the economy, that doesnt mean i should suffer the entire flight. the entertainment screen/s do not work!!! you'd be lucky if they do. they do not look very happy or satisfied serving food or drinks."
Pros: "Service was good, food was good. Arrived on time, rather a few minutes before the schedule. I appreciate that. Suggestion: People traveling on international flights with no luggage to check in but just one carry on, should be given priority to obtain boarding pass in a special line. I had no check in luggage but I have to stand in line in DC for one hour to get just the boarding pass, but on my return flight from New Delhi staff gave me boarding pass quickly in a special line. This must be looked into why not the same in DC?. Prof. Dr. Jiwan S.Sidhu"
Cons: "Most of the TV screens were not working. Out of three in the row only one worked. Moreover the number of movies etc were very few, not much choice. Please provide more variety in this entertainment section."
Pros: "That it was a direct flight"
Cons: "Food was terrible"
Pros: "Direct flight saved travel time to Delhi"
Cons: "Compare to other flights there are no any positive feedback. Price High, broken seats, food quality bad and less."
Pros: "Direct Flight to Delhi Save travel time and less jet lack"
Cons: "Broken seats, dirty Dishes. Food quantity very less with very limited options. No ice for cold drinks, using Big bottles to serve soft drinks with few options. Compare to other flights there is no positive feed back"
Cons: "Flight seems to be very old and Entertainment screens not working. Not sure what to do during a flight time of 13hr without entertainment. Felt like flight attendants have zero respect towards their passengers. Responses were rude. No one attended service requests multiple times. Air India domestic crew far better than their international crew. Stupid crew and worst flight. My first and last air India flight."
Pros: "Taste of Food Excellent timings of the flights"
Cons: "Personal TV did not work Pathetic Customer Service"
Pros: "Nothing in particular!!!"
Pros: "Check in was easy no rush Service was great"
Cons: "Service was good. Best off all is nonstop"
Pros: "Crew was friendly but was not attentive to passenger needs. They just did their job and that's about it."
Cons: "The plane was dirty. The bathrooms were horrid! The seats were cramped and would not recline properly."
Pros: "The food and selection of music"
Cons: "The remote wasnot working. The floating bag WAs stitched ar the side of the foot rest and it was uncomfortable to sit there. I was made to complete immigration at the transit destination and not at the first port of entry. This change was not intimated before"
Pros: "Must highly commend Benaifer Batliwala and Calvin Cruz of the cabin crew. Amazing service, felt like we were a family in the sky !"
Cons: "Wish that my video panel worked. It was one of many that did not work. How does a video panel not work for 14 hours of a flight between Washington and Delhi?"
Cons: "the seats are old and torn. Entertainment sucks"
Pros: "Friendly Crew. Spacious seating and clean aircraft. Food was decent though they kept running out of vegetarian trays."
Cons: "The crew needed to be more professional and prompt in their service. Forgot to offer coffee to my wife twice during the meal service and disappeared even when we requested it. The entertainment system hung on 3/4 of our seats and it took them 3-4 hours and 3+ requests to get them to reboot them."
Pros: "On time arrival Food was fine"
Cons: "Checkin was incredibly slow. They don’t have a simple bag drop for online checkin passengers, which wasted almost an hour of my time. Lavatories should be cleaned during flight. Tired interior. Unfriendly staff."
Cons: "Flight was late, the food wasn't the best, the movie selections didn't work on the 9 hour flight, and the flight attendants weren't answering to the call button. Also, the plane was incredibly old and the seats appeared to be falling apart with the fabric coming off."
Cons: "Tv was not working"
Pros: "Good food and timing of the flight"
Cons: "Bathrooms smelt at the beginning. Seats were week and rickety"
Cons: "Comfort and entertainment"
Cons: "Plane was very dirty, seats were old and falling apart. My entertainment system didn't even work."
Pros: "Fast direct flight, crew was polite"
Cons: "In flight entertainment didn't have nuch choice"
Cons: "Food, service"
Cons: "Flight was delayed by 7 hours. Connecting flight arrangements we're not made promptly. Poor response"
Pros: "Non stop"