Find Cheap Flights from Washington to Lilongwe Intl (WAS - LLW)

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everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

Orderliness

Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help.

The plane is spacious. It gives leg comfort

Clean aircraft, friendly staff, flight was quite empty so it was nice and quiet.

on the return flight the Flight attendants were not attentive. I attempted to purchase duty free and submitted my order slip and neither of them came back to me after asking 3 times. I was disappointed in the customer service. My overall experience would have been excellent had it not been for this incident.

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.

Nothing really

The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM.

The plane on this part was not too bad.

Flight attendants excellent. Flights both on time.

Film selection could have been better

I like Ethiopian and have been flying with them since about 1990

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The person at the check in counter initially gave me a different seat than the one I chose online but changed it after I asked for the same seat I had selected online, hone of the worst seats on theplanee also changed my seat for the addis ababa to manila leg without my knowlege and gave me one of the worst seats on the plane. Ruined the trip for me

Crew, food and entertainment are great. Crew makes sure they keep passengers hydrated!

Plane was late and threw the overall boarding process off

There could be serving of more drinks during the night on the flight. I was dehydrated throughout the flight.

The $600.00 fee to change the flight was too high. For this reason I may not chose SA in the near future.

That it was a direct flight; Pleasant crew

Hard seats; In flight entertainment system did not work well: touch screen did not work well. Called the crew to help; it began to work, then not. I believe the problem was the touch screen technology.

Excellent flight eperience

The seats are not comfortable.

No information on website, via SA's call center, nor the airport about delay or potential arrival time.