Find cheap flights from Washington to Pernambuco

Pros: "Friendly crew and delicious snacks. Comfortable chairs."
Cons: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."

Cons: "Food!"

Cons: "Refreshments were minimal."

Cons: "Would have been better if the first leg of the flight had not been so late that my connection could never work. Got transferred to a later latam flight with connection but still"

Pros: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."

Cons: "more and more current movie options"

Cons: "The food"

Cons: "The food"

Cons: "Bad size almost became a problem... bins are very small"

Pros: "2 seats, not 3, in this part of Economy"
Cons: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Pros: "Airplane was comfortable and food was good. The crew was also very friendly."
Cons: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."

Pros: "I arrived safely and so did my bags"
Cons: "The delay of over an hour"

Pros: "Amazing crew and overall experience"
Cons: "No complaints on this one"

Pros: "Polite and friendly crew. Comfortable seats, new plane."
Cons: "Definitely the food could be better. It was tasteless."

Cons: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."

Cons: "Pontualidade"

Pros: "Friendly crew, most spoke at least some English"
Cons: "Only food for purchase, would be nice to have second language option on some of the entertainment"

Cons: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"

Pros: "Nothing was great nor poor."
Cons: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"

Cons: "didnt reach connection"

Pros: "Good food, good plain condition, good entertainment"

Pros: "Nothing"
Cons: "Tv Service working Priority bording in bus but last to Get into the plane"

Pros: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Cons: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"

Pros: "Flight on tine"

Pros: "The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available."

Pros: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Cons: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."

Pros: "Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME"
Cons: "I will never use this service again"

Pros: "Azul service was good as usual. Plane was on time arrival. No complaints"

Pros: "CLEAN, NICE, EFFICIENT"
Cons: "BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES"

Cons: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."

Pros: "The staff"

Pros: "Awesome customer service and flights were on time!"
Cons: "Nothing to critic."

Pros: "Nothing!"
Cons: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Pros: "it was on time . the service aboard was very good"

Pros: "space for legs."

Pros: "Friendly crew"
Cons: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Pros: "All on time and excellent treat"

Pros: "Allí right and on time"
Cons: "Allí good"

Pros: "The staff was sonfriendly and nice. The snacks on the flight were delicious. We had beautiful views of Ipanema and copacabana as we flew in. We flew around Sugarloaf! It was amazing!"

Pros: "Perfeito e repetirei na primeira chance"

Pros: "Seats are fairly comfortable compared to the international flight."
Cons: "No complaints."

Pros: "Friendly, and kind service starting from registration and up to desimbarkation."
Cons: "Announcement should be given on English as well!"

Pros: "Comfortable flight!"

Cons: "Delayed"

Cons: "Very unrealistic to offer me a flight option that gets me to my destination in four days"

Pros: "Easy check-in process."
Cons: "Weathered interior."

Pros: "I don't speak Portuguese but everyone was very friendly and helpful."

Pros: "Efficient, on time service with a professional friendly staff."
Cons: "No dislikes."

Pros: "The crew is wonderful and makes you want to come back"
Cons: "A tv would be nice"

Pros: "The space we currently have."

Pros: "Crew was friendly and engaging"
Cons: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."

Cons: "They lost my bags. Unacceptable"

Pros: "Pretty much everything"
Cons: "Food somewhat expensive..... boarding off the plane - ones with no baggage should get off first then more control about everybody getting in the aisles trying to get their luggage and holding everybody up"

Pros: "Crew was very friendly"
Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"

Pros: "Thanks for the monitors."
Cons: "The crew seems tired."

Pros: "No comments"
Cons: "Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight."

Cons: "Late departure"

Pros: "It wasn’t delayed 3 hours like the first flight"
Cons: "Departing on time"

Pros: "Delta crew is always great."
Cons: "You need to update ALL of your planes to have charging at EVERY seat, not just the passengers in comfort plus or better. It’s 2019. We ALL have devices."

Pros: "Everything about delta"

Cons: "Crew was grouchy and rushed past you without really trying to cater to your needs/ get you what you want."

Pros: "Airbus was nice"
Cons: "Delayed by over 1 1/2 hours"

Pros: "Efficient, cheerful crew"
Cons: "Stop making seats smaller! The added revenue from 10 squeezed seats is not worth the discomfort it causes."

Pros: "I got to board early because I volunteered to check my carry-on. Very friendly flight attendants. Love flying delta. They are always consistent and the movies they offer with the gogo in-flight app are always updated and recently released popular movies."

Pros: "Even though the flight was delayed by a few minutes we still arrived on time."

Pros: "The whole crew was great and very accommodating"

Pros: "Excellent"
Cons: "None"

Pros: "Seat comfortable"
Cons: "NA"

Pros: "Great crew and plane arrived on time."
Cons: "No entertainment and no place to charge devices."

Pros: "The crew was wonderful, the flight was on time."
Cons: "But the seats are so tight that we were definitely elbow to elbow and once seated I was unable to access even the purse that was at my feet. There was no entertainment and the tray table was tiny, not even an indentation for a cup!"

Pros: "Excellent"

Cons: "The seat was very uncomfortable"

Pros: "Smooth flight, on-tome departure"
Cons: "Service in business class left a little more to be desired. I had to ask for food and drinks, because I feel off to sleep in the first round. Came to Gate early, but had to wait for agent to put the jet bridge. Only one person was available."

Cons: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"

Pros: "Great service"
Cons: "No complain"

Pros: "Great service all around. As comfortable as you can get for a domestic flight."
Cons: "Food was pretty good, but not up to their usual high standards"

Pros: "I had the opportunity to send my carry on to the final destination. The flight was overbooked and there was no place to put carry on on the top place."
Cons: "I did not have the chance to choose my seat. I traveled sandwiched by two overweighted guys. I was holding my arms and was literally compressed by the gentlemen. Horrible experience. If I had the chance to choose my seat I would pick the corridor, and had a little less embarrassment and sweating."

Cons: "Delta staff is not too friendly"

Pros: "Seating"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."

Pros: "Flights were on time boarding was easy. 2nd crew from ATLANTA was friendly."
Cons: "The foldable snack tray was broken on the flight to ATL."

Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."

Pros: "The crew was very nice and attentative."
Cons: "The amount of delays causing us to miss our connection and be stuck in another city for a night before getting to our destination the next day(hopefully)."

Cons: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."

Pros: "There was a threat in the airport which caused the closure of one terminal. It happened to be the one from which this flight was due to depart. The crew was calm and able to get everyone on board with a minimum delay, considering the circumstances. The flight crew made up some time in the air and we were able to land less than 30 minutes after our original ETA. Well done, Delta."

Pros: "Smooth and easy."
Cons: "Not applicable"

Pros: "People"

Pros: "Nothing"
Cons: "The staff"

Pros: "I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best."

Pros: "Efficient boarding. Friendly service."
Cons: "N/A"

Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."

Pros: "Good seat, easy on and off, everything went a little ahead of schedule and smooth"

Pros: "I was able to pick my own flight online easily."
Cons: "Lack of same day, 1 connection, first class seats. Had to fly out the next day because only middle seats left. Frustrating because I paid for first class and had no good choices for my departure day of choice."

Pros: "The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight."
Cons: "The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things."

Pros: "Great plane"

Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."

Pros: "Upgrading to First Class made it worthwhile."
Cons: "As a minority provider of service at BWI, the gate was the furthest from the entry. Gate security is almost always a source of delay here."

Pros: "After the extremely long wait to check bags which made us miss the flight, the date crew got us in another flight...it wasn't direct which is what I paid for, but they did get us out, but i missed an interview because of the lack of crew and a missing luggage."
Cons: "Checking a bag, delta did not have enough crew to get everyone thru to their flights. We waited for 80 minutes inline to check a bag. Then we ran to the gate inky to find the gate was closed less than 2 minutes before we arrived. At least 20 others also missed the plane because of the lack of crew and long lines checking bags. It was frustrating, irritating, uncaring crew checking in, and a bit rude. Then on of my checked luggage was lost enroute - which made getting off the flights even later which made me miss a meeting that I was scheduled to be at. All because you didn't have the crew needed to check in."

Pros: "...the fact that they got us on the plane and back to GRR even though the connecting flight from BWI was delayed and there was little time to make that last flight out of DTW..."

Pros: "I haven't traveled by air for a number of years, it had gotten to be so crazy at checkin. Well imagine my surprise when I was checked in within five minutes of arriving at the airport. KAYAK took care of everything. All the flights were on time, I received email updates along the way and I am so happy I'm planning my next trip already."
Cons: "Even the babies in the waiting area were quiet on the flight, which leaves nothing for me to complain about at all."

Pros: "The extra legroom in the Classic Package Seats."
Cons: "The snacks where a little on the dull tasteless side."

Pros: "Smooth flight"
Cons: "More food, more water"

Pros: "The flat bed"
Cons: "The Captain made loud announcements waking you up"

Pros: "Service and comfort."
Cons: "It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian."

Pros: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Cons: "Train the staff to be nice and pleasant"

Pros: "Cree"
Cons: "Boarding was slow"

Cons: "When late, pls help passangers.with no helpfull people dont work"

Cons: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."

Pros: "Flight was canceled"
Cons: "Flight was canceled"

Cons: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"

Pros: "The only salvation was the entertainment choices. ."
Cons: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."

Cons: "I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost"

Cons: "Not over selling the flight and making passengers stay over night. I would have loved to be home as planned"

Cons: "Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly."

Pros: "We really enjoyed TAP Air Portugal and expect to fly with them again. Comfortable seats, pillow, blanket, and MEALS! Good ones with actual silver! USB charging port at every seat, with a good selection of movies. Great airline for a great price!"

Pros: "There is enough space between seats. Good selection of movies."
Cons: "Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS."

Pros: "The drinks were available."
Cons: "The drinks were expensive."

Pros: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Cons: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Pros: "Left on time, arrived on time."
Cons: "Nothing"

Cons: "The plane was very small service was not good and the crew were not that friendly"

Pros: "Space was actually good."
Cons: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Pros: "Excelent fly! No deley! Excelent crew! Good food!"

Pros: "Big plane. Breakfast snack was a nice surprise, didn’t expect that on an intra-European flight"
Cons: "Boarding started a bit late, didn’t like the bussing on the airport. Entertainment minimal (then again, it was an intra-European flight ...)"

Pros: "Nothing"
Cons: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"

Cons: "Nothing"

Pros: "Professional and courteous crew from check in the disembarking. Excellent on board food."
Cons: "Entertainment system was wonky throughout most of the seven hour flight."

Pros: "Seats were nice in the front half of the plane."
Cons: "Checked bag costs are 90USD which is way to high. No meal selection. One choice offered and it was a weird flavor."

Pros: "service,puntuality,guidance"

Pros: "Easy mobile check in process,"

Cons: "Same as inbound flight"

Pros: "Decent staff on the plane"
Cons: "Could not move my seat the plane was very uncomfortable"

Cons: "The seats did not recline. It was impossible to get comfortable enough to sleep any at all, even though it was an overnight flight. It was also the first intercontinental flight I have ever taken which offered no entertainment whatsoever. I really don't understand why TAP used a plane with non-reclining seats for a five-hour overnight flight."

Pros: "Food was interesting and pretty good. Seats were okay. We were happy we choose tap"
Cons: "We never saw a crew member smile. They verged on being surley. From the time we boarded they were yawning. I do mean all of them were acting uninterested in doing their jobs."

Cons: "Booked my flight in January to ensure good seating for my family. Checked in day before departure and all my seats were changed. Also on my return flight. No notifications. We ended up all the way in the rear of the aircraft. Totally unexceptable"

Pros: "Nothing so far since I'm not in Miami yet but in.. Newark."
Cons: "Delay, horrible reschedule, missed flight due to a lack of time between departure and arrival, no communication, poor solutions, I had to pay for a hotel and food on my own. Goodbye TAP."

Pros: "Crew waa super attentive & friendly"
Cons: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"

Pros: "Nice little snack, horrible coffee"
Cons: "LATE"

Pros: "La atención del personal es bueno."
Cons: "Los asientos no se pueden reclinar, muy duros."

Pros: "Movie selection was good."
Cons: "Staff was rude and food was terrible."

Cons: "I had a 17 hour overnight layover in Lisbon and I am a gold member of star alliance yet the TAP customer service desk in Lisbon told me they can not give me a hotel voucher for the night! Seems wrong."

Pros: "Nothing"
Cons: "Flight was overbooked by over 20 people and even though we got the airport 2 hrs early to check in we were bumped from the flight. Next flight available was not for over 8 hrs later that day. Rude and not helpful employees. No gate announcement when flight was then delayed. Most American size carry one do not fit in overbooked head and was forced to gate check."

Pros: "solid flight, efficient"
Cons: "staff kind of moody, not really smiley"

Pros: "We left on time, east flight"

Pros: "Once we were boarded, everything went fairly smoothly. The cabin staff are not rude, however they are just there to serve food and drinks, and are totally uninvolved and unwilling to enforce any rules."
Cons: "TAP is notorious for delaying departures, and both times I have flown with them, the flights have been delayed at least an hour. Their boarding procedure is also unorganized and often frustrating. The food is terrible. Don't eat the beef stew with Madeira sauce. It's like dog food."

Pros: "Late night dinner provided and morning snack"
Cons: "The seats are really hard to sit on (no soft at all) and seem to be made for very short people, so not enough leg support. I was glad it wasn't a 9 hour flight."

Pros: "Good organized, friendly staff"

Pros: "There was nothing I liked about this flight other than it got me to my destination alive. Food was plane food."
Cons: "Small seats (what made it worse was being seated between two "plus sized" people), no leg room, there was a pointless foot rest that was uncomfortable and lessened the leg room when down and cut off knee room when up, TV monitors in the whole center seating section were full of static with very limited channels. Constant updates over the loud speaker by the pilot and stewardess got annoying; felt like every 20-30 minutes and saying the same thing, and saying it in 3 different laugages."

Pros: "Great airline, great service, great staff. Great flight!"

Pros: "It was nice to get a snack and the crew was nice."
Cons: "I don't like how they do boarding. There is no organization, There was a big group and then when they were calling my rows you had to get past many people ahead of you. The other problem is when we disembarked the plane, we took a bus and then were dropped off in an area that was very far from the baggage area. We walked and walked and there were no bathrooms, walked through all these high end shops and no bathroom available til you got to the baggage area."

Pros: "TAP is a pleasure to fly. Nice aircraft, dedicated freindly crew. Food was good, and plenty of it. Free wine! Great value."

Pros: "On first and off first"
Cons: "For paying for a business ticket and to be offered a bag of potato chips is unacceptable though I did have a few alcohol drinks. Seats were also well worn."

Cons: "Seat was tight in the shoulders 3 wide for a grown man."

Pros: "out stewardess only had 7 people on the flight so she spend time taking care of us. I'm not sure how things will go as this was the maiden flight.. but getting into watertown from BWI in 5.25 hours was really nice!"
Cons: "overall price. the flights to ORD from BWI was a little high. Having this airline advertise outside so that I could have flown cheaper to ORD and known about this connecting flight."

Cons: "When boarding staff where very rude specially a old lady that was supposedly helping passengers was very rude"

Cons: "outlets for each seat, more space, timely manner,"

Pros: "Seats are pretty comfortable - appreciate adjustable head rest, both side flaps and vertical movement. Staff very friendly, pilot communicated well."
Cons: "Staff to offer whole can of beverage."

Pros: "Boarding was great"
Cons: "Inflight Services was horrific and my stuff was damaged in my luggage."

Cons: "United has always been good to me."

Pros: "The sleeper seats. Flight attendants"
Cons: "Temperature during the entire flight was too cold! Food was not great for a first class flight!"

Pros: "Boarding went smoothly for the most part."
Cons: "7am flight from Baltimore to LAX. How late in the morning does it have to be to get a cup of coffee? No beverages were offered until approximately 3 hours into the flight. No free snacks or purchasable snack options were offered. UNITED PRIVATE SCREENING WAS TERRIBLE!! Neither my companion nor I were able to watch any program or movie without constant freezing and buffering on our 1 year old iPads. It took me 2 1/2 hours to watch a 90 minute movies. Pathetic. Not ready for prime time."

Pros: "Continual and courteous service on a flight of under an hour and a half. Very comfortable seats with plenty of legroom. Our first experience in first class has us spoiled! Pilot kept us informed of weather and made on time arrival despite delays at start because of weather."
Cons: "Would have liked option to plug in earphones for music"

Pros: "Arrived early, short layover. The plane to Hawaii was much more comfortable"
Cons: "Being cramped in the middle on the plane to Denver"

Pros: "Arrived early. Airline offered free bag checking when plane looked full"
Cons: "Size restriction on personal item was smaller than other airlines, causing me to use a smaller backpack than I would have prefered."

Pros: "Flight attendants were pleasant."
Cons: "No snack or drink was offered."

Pros: "Not a good wifi connection. Could not access wifi using my united mileage plus account. System wouldn't accept or recognize my account number and I was locked out of my own account. Also wanted to access both my laptop and cellphone email acct but was locked out. Very irritating. Unable to get the work done that I had scheduled."

Cons: "Yiu have ti pay for mivie or tv"

Cons: "Didn't maker it to our destination."

Pros: "The flight attendants were courteous. Boarding was quick and seamless."
Cons: "The room was very tight and seems like we were shoved into a plane and into our seats if if we were cattle. Flight was as expected dull and uncomfortable."

Pros: "Both flight were delayed and I had to reschedule my flights and miss my arrangements."
Cons: "It looks like that there is no respect for Time ."

Pros: "Despite delay, pilot made up time in air and we made our connection in Denver. Advice to download United app for free entertainment ahead of takeoff meant we didn't miss the chance to offer movies to our kids on flight. In-flight crew was incredibly friendly/helpful."
Cons: "Gate attendant was INCREDIBLY unfriendly - made no eye contact or completely ignored our verbal greetings/thanks during early boarding w/ our young child. Delayed an hour out of Baltimore, we were worried we'd miss our connection."

Pros: "My seat"

Pros: "Kindness of employees. Bathroom was mostly tidy. Pilot was good."
Cons: "Surprise check bag fee even though it was small carry on and I had no other carry on. Happened both ways for total of $50. Felt like I was taken advantage of. You had to pay for any entertainment. Only food was a tiny bag of pretzels for a 6hr flight. Also maintenance delay."

Pros: "Not much"
Cons: "Baltimore to SF was delayed 30 min too Service need to improve"

Cons: "United flights are always delayed!"

Pros: "The staff was courteous and polite and went the extra mile to ensure my flight was enjoyable."

Pros: "I thank you for your excellent service!"
Cons: "Everything was very nice!"

Cons: "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."

Cons: "Departure was delayed somewhere between 30-45 minutes."

Cons: "Employee deleted my reservation"

Cons: "Maintenance delay, asked attendant to have the gate wait for a few of us to board and she seemed more worried about me being in my seat during our 30 minute wait on the runway after a 15 minute delay"

Pros: "Horrible Nightmare"

Cons: "Delayed and got downgraded without refund of difference"

Pros: "My hubby enjoyed his trip...he said they were on time...will also give it a shot myself...thanks"

Pros: "Small planes make it easier to embark and disembark. It was on schedule on both legs, but changing terminals (on a bus) for the connecting flight was a drag."
Cons: "These are very small planes with little seating room. Thankfully, the flight was very short. C"

Pros: "I like everything except the tv."
Cons: "TV was able to look at what I want without paying.. my hubby work for AT&T we have discount with DIRECTV-- you should market your ride who have At&T DIRECTV with there account it free to watch. Market & promote more people would ride United/go United"

Pros: "They helped me when my flight was delayed."
Cons: "The fact that they kept us on the plane for over an hour trying to fix a problem only to say that they didn't know when it would be fixed. They were lousy at explaining the problem and kept saying the same thing over an over. They basically told us there was a missing screw and they couldn't find it or reach it."

Pros: "Nice"

Pros: "The flight left on time, arrived on time, no problems"
Cons: "The 3 hour layover."

Cons: "When I am flying across the country I expect that the movies should be included. If you're going to charge for it the prices of tickets need to come down since it used to be included."

Pros: "The wheel chair was not available at OHare. It took 39 minutes to get a wheel chair on outbound flight. Upon arrival at O'Hare we had to wait 20 minutes as there were only few wheel chairs -"
Cons: "Lack of Wheel chair as explained above"

Pros: "Loved it."

Pros: "It was non stop and got there earlier"
Cons: "Flying... just don't like flying"

Pros: "The plane left on time, the morning after a huge storm that stranded thousands."
Cons: "The seats and sharing the row with an extremely overweight woman."

Pros: "The accuracy"
Cons: "The chairs"

Pros: "Friendly staff. Delayed departure but closed the gap with just a few minutes late arrival."
Cons: "No cookies. You guys should have cookies"

Pros: "the fact we could get tv & movies on our own devices and watch our own choices"
Cons: "Very hard to get it working, not enough choices. I don't watch "stupid comedy" or slasher stuff or news. I look for uplifting, "family" fare. Couldn't get Creed to play, tried on 3 flights"

Cons: "Nothing"

Pros: "The pilot was polite and communicated really well"
Cons: "The staff w/the exception of amazing Patrick, were HORRIBLE. Non-responsive, condescending, no name badges."

Pros: "The strudel was amazing"
Cons: "There was only one strudel"

Pros: "Both flights were early! Boarding was easy"
Cons: "No complaints"