Find cheap flights from Washington to Scotland

Pros: "Seating and serving, both very good"
Cons: "I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do..."

Pros: "The seats in Premium Economy are terribly uncomfortable and not worth the extra cost."
Cons: "The seats in Premium Economy are terribly uncomfortable and not worth the extra cost."

Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."

Cons: "Delayed for an hour because of changing tire"

Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."

Pros: "In flight entertainment"
Cons: "The plane was very hot."

Cons: "Missed flight due to unnecessary delays"

Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."

Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."

Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."

Pros: "Nice service"

Pros: "Arrived almost an hour early, friendly and courteous service, smooth takeoff and landing."
Cons: "More efficient boarding process. Only 2 lines one short line for priority and a very long line for general boarding that wasn't organized by zones, etc."

Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"

Cons: "Delayed"

Pros: "Everything went well."
Cons: "Friendlier faces. Seats that work better. Was clear on the reclining operation"

Pros: "Nothing spectacular."
Cons: "The headrests won’t stay up. And it’s hot."

Cons: "Crew at the gate made us return to get our immigration forms without our boarding passes. This forced us to miss the connecting flight to detroit and delay our arrival by 7 hours. Awful experience."

Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"

Pros: "Flight was smooth, arrived early..crew was prompt and courteous."

Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."

Pros: "Food and service was amazing."

Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"

Pros: "Fly attenden alwas with a beautiful smile"

Pros: "Friendly"
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"

Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."

Cons: "Tv"

Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."

Pros: "On time. Clean."

Pros: "That I landed safely"
Cons: "1st class was horrible."

Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."

Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"

Pros: "I liked that we got to my return destination early"
Cons: "The were no outlets and the wifi was not working. That's a big deal for me because I needed to do work on the plane!"

Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"

Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."

Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"

Pros: "I liked the cabin interior and the inflight entertainment system."
Cons: "The complimentary fruit slices and cheese gave me servere food poisoning (strong symptoms for 36h+). The flight change (added fuel stop an hour before takeoff) showed in the app as canceled flight and disabled the boarding pass. And the several times at the gate verbally advertised on board WiFi didn’t work at all. Not a good expierence."

Pros: "It was whatever"

Cons: "Delayed two hours"

Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"

Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"

Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."

Cons: "There delay"

Pros: "The crews were very friendly and everything went as planned. It was a nice flight."

Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."

Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."

Pros: "Everything was great"
Cons: "Nothing everything was fine"

Cons: "paying extra for leg room and checked bags"

Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Cons: "Delay due to strike"

Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Pros: "Fantastic gate agents!"
Cons: "The food was terrible."

Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."

Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "My seat at the window was great and the staff really friendly and courteous!"

Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Pros: "Landing"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Cons: "Our lougage did not arrive"

Cons: "Still waiting to board after missing this connection had to be booked on another airline"

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Cons: "Boarding was confusing and disorganized"

Pros: "The attendants took great care of us. Super smooth flight."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "Great"
Cons: "Great"

Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Pros: "Good service onboard, good food. On time."

Cons: "Food"

Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Pros: "Lovely staff, good food, great movies."

Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Cons: "OLD plane without comfort or entertainment"

Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"

Pros: "Great food"
Cons: "Sears we're toooo small"

Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."

Pros: "captain was great."

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "Flight was quick, professional, friendly."

Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Pros: "The seats were comfy and the pilots were skilled, food was average."
Cons: "The handles in between the seats could've been better by being able to be completely raised."

Cons: "Good airline teamed up with crappy American brings them down. Don't waste money!!"

Cons: "Never made it to Chicago on original flight due to delays."

Pros: "Everything was on time"
Cons: "I couldn’t change my seat"

Pros: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Pros: "Nice crew that were helpful."
Cons: "Small plane, cramped seating."

Pros: "the food was decent, the people were nice"
Cons: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."

Pros: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"

Pros: "The ease at which the check-in and boarding was done"
Cons: "Nothing"

Pros: "Great customer service; food was good; excellent movie selection"
Cons: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"

Cons: "Completely destroyed our itenerary"

Pros: "Like that you served Finnish food! many choices of films to watch was great too!"

Pros: "The flight overall was okey. Pleasant crew."

Cons: "announcement in English hard to understand"

Cons: "This flight was delayed 5 and a half hours and did not arrive into Chicago until almost midnight."

Pros: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"

Pros: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Cons: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Pros: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Cons: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."

Pros: "Excellent"

Pros: "Breakfast was good"
Cons: "Air conditioning was blasting down on me too powerfully"

Cons: "There was no entertainment"

Pros: "AA fly to/from Charlotte and if you are lucky you'll get a local NC crew, southern drawl included. The A330's are nice, even without Prem Economy the seating space is decent on the former USAir metal."
Cons: "The USB charge points do not work. Plus, the touch screens for the IFE require a lot of hard tapping on the screen, annoying for the people in the seat on which back the screen is placed."

Pros: "everything was ok."
Cons: "I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer."

Pros: "Loved the flight attendance!! They were friendly, witty and flexible."
Cons: "Nothing"

Pros: "Good flight, really good new A380 aircraft, smooth nearly all the way, usual small seating space as on All airlines"
Cons: "Routine airline food."

Cons: "Some food has too many preservatives, margarine served instead of butter."

Pros: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Cons: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."

Pros: "It was a comfortable, professionally (British Airways) managed flight at a good price."

Cons: "Smooth flight Arrived early."

Cons: "BA lost my baggage. The sandwich they offered was uneatable. Marshall Hoffman"

Pros: "Food and service"
Cons: "Seats were very small"

Pros: "Checking and boarding was lighting fast"
Cons: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"

Pros: "Flights were on BA not Finnair"
Cons: "Ba website did not work properly."

Pros: "The flight left on time, boarding was a breeze, the food was the only good food I've had while flying ever, seating was better than I was expecting, the movie selection was vast and up to date, and we made phenomenal timing in getting to our destination"
Cons: "Checking in online was difficult - it couldn't find my booking. I was panicking three hours before I was scheduled to depart! I was instructed to go check in at the desk by the service rep on the phone, which was straightforward process, but I was half-expecting being told that my booking had been cancelled"

Cons: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"

Pros: "I made it home safe"
Cons: "Little legroom for such a long flight. Too crowded."

Pros: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"

Pros: "This was a Finnair ticket on a BA flight. The price was excellent and BA was excellent."

Pros: "Checking was a breeze and there were no hassles getting through security. The flight was great and they even had a vegetarian option for my meal! I would highly recommend to anyone for International flight!"

Cons: "This is 2016 and to have planes that don't have in seat screens for entertainment is ridiculous. This was over a 9 hour flight. Won't choose your airline again because of this."

Pros: "The flight itself was very good. The food is descent and there are good selection of movies."
Cons: "My bag was left in London during my connection and arrived in Denver the next day. From what I understand once my bag arrived it was handed off to a third party delivery company. I am not sure how to complain to this company, maybe British Airways has a way to do it since they hired them. My bag must have arrived around 3:30pm in Denver. I got a text at 5pm that my bag was being delivered, which is fine so far. I did not hear before 10pm from the delivery guy about an estimated delivery time of my luggage, at that point he said he would show up around midnight. He eventually arrived at 3am. I don't know how the delivery company plans their deliveries but this is rather unacceptable. Unfortunately, this is not the first time this happens to me. Do they really always expect people to stay up until 3am the day after an international flight to get their luggage that was mis-handled by the airline.... I'd rather just drive to the airport myself the next day to get my suitcase myself."

Pros: "On the way home i was awake for the whole flight, and found it to be quite good. Had trouble choosing my seat from early check in bit what I got was good. Good good, service great, clean and comfortable."

Pros: "Nothing."
Cons: "The upgrade to World Traveler Plus was $330.00 and worthless. They assured me Business Class food service. NOT TRUE. You get the usual coach class prison-type food. Non-existent flight crew service (I got one mini can of Coke the entire flight). Cramped seat next to noisy bathroom. Whole experience was bad."

Pros: "It was pleasant surprise to learn that Finnair is serviced by British Airways out of the Atlanta, GA airport. The service is amazing. Having never flown Finnair or British Air, I was up for a fun new experience. British Air lived up to its great reputation."
Cons: "Everything was great. No complaints."

Pros: "First time across the Atlantic, and the British/French crew was the most polite crew ever."

Pros: "No device charging outlets."

Pros: "We got there."
Cons: "This is not a Finnair, or most of the other airlines listed on the flight. It is an American Airlines flight, with an older plane with crummy seats, crummy entertainment, and lousy food."

Cons: "It was operated by Iberia , and Iberia never let u check in or choose your seat online."

Pros: "Great staff on BA, very helpful and friendly, even going above and beyond to find me a drink I had requested. I'm not a frequent traveller these days and I enjoyed the variety of entertainment available. Flight was a few minutes early, which was a bonus."
Cons: "My headset wasn't working, luckily I had my own nearby and was able to use those."

Pros: "Sat next to tall, broad shouldered fellow but otherwise fine seats. Food was ok but too cool."

Cons: "Many people missed their connection at Dublin. I had a horrible ~6hr wait. Aer Lingus did nothing to help or compensate."

Pros: "Lunch was tasty. Crew was pleasant. Boarding was easy. Entertainment offered was excellent with a large range of things to watch/listen to. Flight was on time."
Cons: "Blankets were not offered to passengers, I was disappointed by this."

Pros: "Good food"
Cons: "We arrived late to Dublin because of weather and we’re going to miss our connection to Leeds so they rerouted us via Manchester but our bags, though tagged “Rush” did not make it on the new flight and we were without them for five days! we still had to get to Leeds so we had to pay for train tickets"

Pros: "It was a quick, short flight."
Cons: "My bags did not make the connection, which is crazy considering I was in Dublin for about 7 hours. It was not a quick layover, and my bags should have been on the plane with me."

Pros: "Crew was very nice"
Cons: "When I checked in, I was asked if I would consider taking a United flt instead of aerlingus. I agreed but the flight had already filled up so the woman checking me in offered to seat me at an exit row. However on check in I realized she gave me someone else’s ticket. It was disappointing. My first f"

Pros: "Good seats. Friendly crew. They were late serving the breakfast snack, must have not been watching the time, but it made me chuckle."
Cons: "The check-in at Washington Dulles was understaffed. Boarding was chaotic."

Pros: "Crew was amazing. Polite and friendly."
Cons: "Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average."

Pros: "The crew was friendly and attentive"
Cons: "Paying more for closer to the door is like cheese on a burger. Not my favorite move by airlines."

Pros: "Nothing"
Cons: "FOOD"

Pros: "The staff was great"
Cons: "Wifi didn’t work for me"

Pros: "Ontime"
Cons: "Food alright"

Pros: "Crew outstanding"
Cons: "Boarding is outside."

Pros: "Boarding was quick and easy. The flight staff was friendly and efficient"
Cons: "Food was not good. The plane arrived late, as a result we missed our connecting flight."

Cons: "Delay"

Cons: "My flight from the US to Dublin was delayed by 3.5 hours because the original inbound plane broke down and they sent a smaller replacement. Then they could not locate a crew."

Cons: "This was not a British Airways flight. They should have done a better job of communicating that. I wasn't informed until I tried to check in online 24 hours before my flight."

Pros: "Check in was great. On board crew was excellent and very attentive. Many offerings of drinks and food."
Cons: "Boarding was chaotic, free for all situation. Signage could have been better at the gate. One of the TV viewers/overhead lights didn’t work for our party. There was a large chatty group of people that were milling around, standing in aisle, talking loudly for much of the flight. I understand that there is only so much the crew could do about that."

Pros: "I made it on the plane because they decided to delay the fight for the ones of us that almost missed our flight so to the flight from Dublin being late."
Cons: "The Food!"

Pros: "Plane, crew"
Cons: "Boarding agent took too long to load the plane which caused a delay which ultimately had us miss our connecting flight Didn't like that Aer Lingus didn't wait for us at Dublin when they knew we were going to be a few minutes late"

Pros: "Almost everything was good. Friendly crew, easy boarding, safe flight even with lots of air gusts (thanks to the pilots!)."
Cons: "Whatever fare Kayak provided was the worst seat (last row next to bathrooms). I wouldn't book through Kayak again and instead would go through the airline directly."

Pros: "Crew was excellent and very nice"
Cons: "Left from Venice and stood in line to check in and check bags for an hour. unable to check in before arriving. Had to run through the airport to make our flight. Absurd that I couldn’t get a cup of water without paying"

Pros: "Blankets and earphones provided."
Cons: "Couldn’t checkin at British Airways; there needs to be better signage at desk. Flight was delayed and we almost missed connection. Seat would not tilt back."

Pros: "1. Friendly staff 2. Good food on the plane"
Cons: "The cost of luggage - unfreaking real to have to pay for first suit case when flying overseas and they at a cost of $100 per item!!! Definitely not recommending this airline to my friends unless they are only taking carry-on luggage. The cabin room was more cramped then usual also but it was ok."

Pros: "On time and friendly"

Cons: "Mechanical issues"

Pros: "The crew were very professional and courteous"
Cons: "No USB ports and no way to plug in one's personal earbuds. Sounds quality on the airline supplied earbuds was horrible. Gave up on the entertainment offerings and watched movies I had stored on my iPad. And really the worst food I've ever had on a flight."

Pros: "In flight entertainment"
Cons: "They don’t even give you water unless you pay. Three hour flight. Ridiculous"

Pros: "Staff was friendly."
Cons: "It would be nice if they offered coffee or tea or water for free. At least come around with a tray of water."

Pros: "All went well, but even for my petite physic the seats were smal. I pitied those passengers over 5ft,7 in"

Cons: "The most uncomfortable plane that I have travelled on. Seat - unbearably uncomfortable. Toilet falling apart, parts of seats falling off."

Pros: "Boarding made sense. They boarded the back of the plane first. Kudos for that."
Cons: "The seat cushions were nonexistent. Less legroom than a mini backseat and no way to upgrade since I purchased on kayak...unless I was willing to pay $4000 more to get premium coach seats. Will not use kayak again."

Pros: "Friendly helpful crew"

Pros: "Seats and service was excellent. Flight was on time and very organized."
Cons: "Nothing"

Cons: "I bought a BA flight because I am oneworld premium member. However, I learnt the flight was operated by Aer Lingus after I bought the ticket and I had no benefits."

Pros: "Goo entertainment on Dulles Dublin sector."
Cons: "It would help if ba would hilight fact that this is a code share with are linguistic. Seat were unbelievably small and had to walk to ends of earth for both the gate in Dulles and Dublin. No free food or drink on Dublin madrid sector but thankfully not full so I could stretch out. New planes on both sectors."

Pros: "Flight made great time! Boeing 757 was disappointing as it felt extremely crowded."
Cons: "Flight attendants were not very friendly or helpful (except the one in first class that help us out when needed). Never was asked for additional beverage and no extra with dinner."

Pros: "check in was efficient."
Cons: "purchase of beverages; lack of understanding food schedule"

Pros: "Staff was very cheery and thoughtful! Made the flight enjoyable."
Cons: "No boarding gate was ever given to us, nor available by looking up online. Caused us to almost miss our flight. Very frustrating to be running around and even the information desk couldn't locate our boarding gate! Aircraft also old and worn down."

Cons: "delay before take off was one hour"

Cons: "All of our luggage was left behind by Aer Lingus in Dublin when we caught our connecting flight and now we are in Rome without any clean clothes! Being here without our luggage is unacceptable."

Cons: "That the brekfast was not served"

Cons: "Flight was late departing and late arriving."

Pros: "The in-flight experience and service."
Cons: "The fact that my luggage did not initially transfer from the first leg of my trip to the second leg of my trip. I received my luggage by the end of the day, but it was somewhat inconvenient to not have a lot of my personal effects for several hours."

Pros: "Seats are fairly comfortable in coach and the blanket and pillow help."
Cons: "Aer Lingus is definitely a budget carrier and alcoholic beverages are not complementary in coach. Not a big problem, but it is a downside to the overall experience. Definitely not the level of service I expect on BA and not as good as on the AA flight to Glasgow."

Pros: "The flight attendants were friendly and helpful. We appreciated being able to preorder better meals. Good selection of in-air movies. Sitting anywhere for almost 7 hours is no fun but it could have been much worse."
Cons: "Small seats. My tray table wouldn't stay up."

Cons: "Added 12 hours to my trip and had to rebook on another airline for the second leg. The crew was unapologetic after sitting on the tarmac for three hours. Terrible airline"

Pros: "One of the best flights I have ever been on! The staff was extremely friendly and accommodating, food was good, and the flight was very smooth. I would definitely fly with them again."
Cons: "Only complaint I had was with the entertainment system. The sound on the TV was extremely off, and made it difficult to watch anything. Also, the international flight staff was much friendlier than the staff on a 2 hour flight from Budapest to Dublin."

Cons: "You can't get a seat assignment until you check in at the airport. I ended up in the very back row, right in front of the galley for a 7 hour flight. No sleep for me."

Cons: "You lost my luggage with my dead mother's paintings."

Cons: "Flight was delayed by 30 mins"

Pros: "The process was straight forward. There was nothing wrong but nothing special."

Cons: "Flight was a mess from the crew"

Pros: "Exceeded my expectations in terms of comfort and amenities."
Cons: "Pitch is pretty tight for an international flight."

Pros: "Seats were very uncomfortable (economy), cabin was smelling urinal, flight was full, just the thought to go to the amazing country kept us (4 of us) encouraged."
Cons: "Seat comfort for six (6) hours flight could be better"

Cons: "It was so HOT in our original row (13). The woman next to us passed out, no doubt because of how uncomfortably hot it was"

Cons: "Boarding process. Drinks service - even just more water would have been nice."

Pros: "Entertainment, spacious, comfortable."
Cons: "No complaints."

Cons: "Seats in exit row, understand the armrests need to be secure in case of emergency but they are TIGHT. I have hips i'm sorry I don't see how anyone could sit in those that aren't a size 2, i'm not obese but i'm not a twig ( I understand this is a plane manufacture problem not an Icelandair company problem but still) leg room was nice but still"

Cons: "Flight labeled Economy but actually Economy Light, which meant no baggage. Just Fly didn’tt Show that."

Cons: "No food or snacks unless purchased."

Pros: "Friendly crew"
Cons: "No food at all, no snack"

Pros: "The seats reclined, movie selection was good, unfortunately the food and beverages costs extra."
Cons: "The plane was full so it was difficult to get our seats changed. Unfortunately there was a couple that was late which delayed our plane. But the crew was informative and we arrived close to the original time."

Cons: "the delay starting in DC, followed by more delay on the tarmac in Reykjavik, and followed by long waiting for the bus to get paasengers to the airplane in Reykjavik"

Pros: "Unlike most American airlines that charge for getting on the plane first, Icelandair has a sane boarding from back of the plane to the front."
Cons: "I fly quite a bit, especially overseas, and this was the first time there has been no food service and a charge for any food at all. Entertainment system has fewer choices than any other airline I've flown."

Pros: "Reasonable price"
Cons: "I was charged $250 to change my wife's flight even though the change was required due to my unexpected military orders!"

Cons: "Didnt even offer coffee or juice in the morning"

Cons: "I was surprised that we did not get a meal service, not even a little snack for a long hall, from D.C. to Iceland. The only service we had was the water. I probably won't fly with this airline again....Sorry."

Pros: "The crew was nice. The lost baggage team members at Glasgow airport were INCREDIBLY helpful, kind, and comforting. I cannot overstate how grateful I am for their help."
Cons: "My baggage was lost and while eventually returned, this was not for three days. The boarding process at REF was very disorganized and delayed. Again we were told that we would have seats together and again did not."

Cons: "Did not realize that free meals were not provided. The trip ended without eating for 9 hours, as no hot meals were offered."

Pros: "The flight itself was fine. Nothing special, though in flight entertainment was great"
Cons: "Flight was delayed by 3 hours. Everyone from MSP to GLA had their luggage lost by the airline. Then had to dial international toll numbers (like 900 numbers in the US) to get status updates and claim number. Since we did not have an international phone we ended up running up charges on our friends phone. Took two days but did get luggage delivered."

Cons: "Boarding/departure was 30 min late. Sat in the back of the plane - the stench coming from the bathroom was nearly vomit-inducing."

Pros: "Timing"
Cons: "Tight seating"

Pros: "Free movies"

Cons: "No food on either flight. First flight was 20 minutes late, which made our one-hour layover very stressful. We asked the Icelandair woman at the gate if our bags made it even though our layover was short and she seemed annoyed by the question, and said "Yes. All the time." Our bags did not make it, and it took an hour and a half after waiting for our nonexistent bags for 30 minutes to report them as missing, as there were two employees in the office for 30 people whose bags didn't make it."

Pros: "Entertainment selection"
Cons: "The ac was bit working in our section and multiple toilets were malfunctioning."

Pros: "Inexpensive, efficient crew."
Cons: "Reykjavik airport is doubling in size. They have increased the number of travelers into the airport before the infrastructure is ready! Consequently the lines and wait times for connecting travelers at passport control is unbearable! I guess this is the price we pay for low cost flights!"

Pros: "Schedule and cost"
Cons: "Well I guess you get what you paid for. Worst seats and comfort I've ever experienced flying."

Pros: "Convenience store"
Cons: "Crowded terminal. Lines for no apparent reason. Deplaning and boarding outside in cold, drizzly weather. Disinterested crew. Landing felt like we were shot down in Glasgow."

Cons: "No food on a 5 Hours flight. Entertainment was very poor. Long flight delays made me waste most of my first day in London"

Cons: "I was delayed 9 hours due to a strike, including a 7 hour layover with no offer of compensation or assistance."

Pros: "The seating and cree."
Cons: "Unexpected reassignment of confirmed seats, and then reinstating the originally confirmed seats during boarding. This was very annoying at the least. Reykjavik airport was very cold. Did not appear they were running any heat. Landing and boarding from the turmack was not pleasant."

Pros: "Air traffic controllers strike was explained to us beforehand"

Pros: "Nice flight crew, seats more comfortable than I expected, in-flight entertainment system included music, movies, promotional videos...but make sure you bring your own headphones! They have some for purchase, though."
Cons: "Other than the 2 free checked bags, pretty much everything else costs extra. I didn't try any food or drinks, so I can't comment on them."

Pros: "Again the fact that the first two pieces of checked luggage are free is good, unless..."
Cons: "...of course, they lose your checked luggage. :) The DID find it the same day and promised to deliver it the following day, but it's a good thing I packed an extra day's worth of clothes in my carry-on. Combine that with the fact that we sat in the plane on the tarmac for an extra 20 minutes waiting to takeoff because they were waiting for another flight to arrive so they could transfer bags from that flight toour plane!"

Cons: "my seat selection was changed while boarding. Was placed in front row next to door. Lots of leg room but also lots of cold air coming in from door...was freezing the whole time despite blankets"

Pros: "Excellent service, very friendly staff, more leg room even in economy, great bang for your buck. Wish all airlines were more like Iceland Air."
Cons: "Thought really hard about this question... Nothing negative, really."

Pros: "Very friendly flight crew Free water was appreciated"
Cons: "The headphone jack on my seat was partially broken, so I only got audio on one side."

Pros: "Uneventful easy flight."
Cons: "These guys don't know how to board a plane - is it a cultural thing? Confusing process in Reykjavik with no one providing any announcements or guidance. Very disappointing."

Pros: "The staff did a great, efficinet job of boarding the passengers. They did everthing that tthe crew in Reykjavik did not. (Please see below.) The boarding was smooth and we departed on schedule."

Pros: "A surprising amount of legroom! The flight was incredibly well managed. We were well taken care of and everything was prompt and efficient."
Cons: "The gate at Keflavik had nowhere to sit. I prefer some sort of included food, but all of it requires payment--even little snacks."

Pros: "See above."
Cons: "The hard, uncomfortable seat made for a horribly uncomfortable long flight from Seattle to Reykjavik. I couldn't sleep. Same scenario on my connecting flight to Glasgow. Fail."

Pros: "The boarding was done well, with those in the back of the plane boarding first, which cut down on crowding and people standing in the aisles! The lights in the cabin were designed to look like the Northern Lights, which was beautiful, relaxing and made me even more excited to be going to Iceland."
Cons: "There were very few entertainment options (not many movies, music, or television shows) and the screen was not user friendly."

Pros: "Great Crew, entertainment, service and comfort. Nice that you provide USB plugs for charging devices."
Cons: "Paying for food. However the process of using debit card to pay for it was easy, but just not use to paying for food on a transatlantic flight."

Pros: "The food was good and reasonable. I paid more at the airport and it sandwich was so dry I left half of it uneaten. I had the "spicy chicken" sandwich which is not hot spicy, but very tasty. And the "happy wedding "cake and a soda. Very happy with most things. I came by wheel chair, but was able to walk to the plane. Maybe there was a misunderstanding, but I did have to stand awhile at the front of the plane before being allowed to sit. Trip went well. We had a fair amount of turbulence, but it was announced. and handled very well."
Cons: "More water please! I"

Cons: "No food included on almost 6-hours flight"

Pros: "Baggage care Friendly staff Food options"

Cons: "Small seats No meals served for free Bus flights connection at Reykjavik airport Signals and directions at Reykjavik airport"

Pros: "Friendly staff, good food selection, nice range of entertainment"

Pros: "Friendly flight attendants."

Pros: "WiFi entertainment get 2 checked bags included Bottled water as your enter plane Professional crew"
Cons: "Lousy menu choices no seats at boarding gates in Reykjavik airport."