The Comfort+ seats were well worth the upgrade, with the spacious seats and two checked bags! I’ll consider traveling this way or business class in future.
Pros: "Fue un vuelo muy tranquilo y todos muy amables gracias!!"
Cons: "Muy cómodo el avión y el personal"
Pros: "the crew were very helpful providing all information I need it"
Pros: "The guy working the terminal was very helpful."
Cons: "There was some grouchy lady working the terminal and she put a damper on everyone mood. Could put my seats together without me paying an up charge."
Cons: "Seat was old and killed my back. Paid for a comfort plus seat, but from what I could tell it was no different that economy. Still had to gate check my single carry on, no entertainment system, no in flight texting. I felt ripped off"
Cons: "Was not offered a drink in first class prior to take off."
Pros: "Crew was very friendly and helpful seats and movie were awesome!!!"
Cons: "Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line"
Cons: "Better screens for in-flight movies. More legroom or upgrade options."
Pros: "Crew gave specific instructions on boarding as to wear to place bags (overhead vs under seat) so even though we boarded toward the end, there was still a place for my bag. I enjoyed the choice of snacks."
They were delayed. Told us we wouldn’t make our flight AND Lost our luggage. Still no word from them! And no easy way to talk to a human about where our luggage is.
Seats are so close together. Middle seats should be discounted.
Pros: "The crew member who is close to my seat did not even offer to help with my luggage which was very unprofessional."
Cons: "The crew members needs to be helpful, and customer service to their passengers!"
Pros: "The airlines bumped us up to better seats without us asking!"
Cons: "N/a"
Cons: "If they can’t serve beverages. Can we be allowed o e water bottle through security?"
Pros: "The crew was extra helpful - Help was easy to find and the crowds manageable. As a bonus, our flight arrived at the destination 30 minutes early."
Pros: "SeAts"
Cons: "No entertainment no WiFi. Lots of angry people about that."
Pros: "flight attendant excellent. Flight on time."
Cons: "Seats too small tight uncomfortable. Boarding without a jetway uncomfortable."
Pros: "Crew was very nice the seats were not very comfortable"
Cons: "A little more room"
Pros: "The crew was very friendly."
Cons: "The flight was delayed. A terrifying amount of turbulence the entire flight from Philadelphia to Omaha. I arrived later than expected."