Find cheap flights from Wausau to the United Kingdom

Find cheap flights from Wausau to the United Kingdom

Round-trip
Economy
Wausau (CWA)
United Kingdom
Sat 11/28
Sat 12/5
Any month
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Top 5 airlines serving Wausau Central Wisconsin to United Kingdom

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,795 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Cons: "This was a great short flight."

Pros: "I appreciate that Delta leaves seats empty, for our health."
Cons: "Snacks were all sugar-laden. Not good for anyone!"

Pros: "On time. Friendly crew"
Cons: "Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat"

Pros: "It got us to Atlanta on time."

Cons: "More cramped seats than Southwest."

Pros: "Comfortable seats, nice staff, clean facilities"
Cons: "Nothing"

Pros: "Nothing I couldn’t get this flight because of the delay of the previous one"
Cons: "The company could have hold it knowing there were travellers on connection. If not, knowing that they were no flight before the next day they could have prepare hotel booking for us because all hotels were full at midnight when we finally could get there."

Pros: "Seats in economy are never comfortable. And someone also reclines their seat. But overall bathrooms were clean and food was good. Really no complaints about the flight itself or the crew!"
Cons: "Carry ons are too big! People should not be allowed to bring a piece of luggage inside the cabin. They are very heavy and some people cannot even lift them to place them in overhead compartment. Makes boarding slower and more complicated. Seats need to be a little wider. If a big person sits next"

Pros: "The Crew"
Cons: "No AC..."

Cons: "Everything was great"

Pros: "The ease of travel that Delta efforts me"
Cons: "Easier status earnings"

Cons: "Wifi was not working"

Pros: "The crew was dealing with NOVA/DC residents"

Pros: "Didn’t like security. They were rude"
Cons: "Security"

Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"

Pros: "The crew"
Cons: "Very small plane"

Pros: "Flight crew was ok"
Cons: "Missing my connecting flight due to Delta incompetence and spending Christmas travel in ATL again."

Pros: "Again, Delta used to offer this level of comfort and service on domestic flights. Great food and entertainment selections."
Cons: "For some reason overweight people like to get the middle seat and then spill over into the adjacent seats. I had to lean out into the aisle to sit comfortably without touching that person. This resulted in me getting hit by every person walking in the aisle or the serviré carts. While I do understand that overweight people have the right to fly, they should pay for the space they occupy like the rest of us. This person literally should have had two seats."

Pros: "Nice crew"
Cons: "Late flight due to ground hold EWR. Two screaming kids immediately behind me."

Pros: "The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile."
Cons: "Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas."

Pros: "The crew was helpful and very friendly. The boarding process was calm and orderly. The seating was comfortable and very relaxing. The service was frequent and available. The entertainment was up to date and easy to access. The temperature was perfect. The flight was calm and fast. The overall experience was awesome."
Cons: "ABSOLUTELY NOTHING!"

Pros: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Cons: "Food wasn’t great. What’s new?"

Pros: "Staff, service, options"

Cons: "In flight entertainment and crew friendliness"

Pros: "I have no complaints. Not on"

Cons: "Was late almost for an hoir."

Pros: "Flight attendants seemed nice"
Cons: "Too tight in the seats"

Pros: "The movie availability was very much appreciated."
Cons: "Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight."

Pros: "Impeccable as usual"
Cons: "No tv on flight from Seattle to Los Angeles, I felt like I was flying United. That was the only thing that was extremely disappointing"

Pros: "Good Flight"
Cons: "Sat in a seat backing onto an exit seat do didn’t recline - my fault should have checked"

Pros: "boarding process was good food was okay not great not bad entertainment was good flight attendants and service excellent"
Cons: "food could have been better but arriving to destination safely is most important"

Cons: "Time to bring in dual class flights!"

Cons: "Again a HUGE delay in my flight that would have caused me to miss my connection. This is the 3rd straight Delta trip in 3 months where this has happened and you can't speak with a person on the phone without waiting 2 hours. POOR customer service."

Cons: "1 hour flight delay"

Pros: "Flight"
Cons: "no access to sky club"

Pros: "Flight was smooth and flight attendants were nice."
Cons: "Well delta over sells their flights every time and have to buy people out of their seats. This would be fine if it didn't mean that your seats have to be changed last minute and without your knowledge. I choose a window on purpose because I am claustrophobic. I did not pay for upgrade because I was able to select a seat that was a window...had I known it could change I would have. Zero communication just surprise you have a. Ew seat."

Pros: "Upgrade to first class"

Pros: "I will know more on my flight back to my destination!"

Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Cons: "Everything was perfect. Nothing negative to report."

Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."

Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Pros: "Everything went smoothly boarding etc."
Cons: "Because of packed flight many of us had to check our luggage. Not horrible, but slightly annoying. As well as taking a long time to de-plane."

Cons: "At 6'4", seat access could be better."

Pros: "With the free entertainment, the time just flew by. From the time we left MSP to the time we landed, everything went smoothly"

Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."

Pros: "Friendly staff. On time departure and arrival."
Cons: "N/A"

Pros: "Nice snacks for such a short trip...most airlines have abandoned this for short trips. Clean and spacious cabin"
Cons: "Freezing cold in the cabin"

Pros: "Delta has failed in trying to break into the Aspen market. Their "personal ground crew" was hapless. Half the passenger bags didn't make it on to the plane. When we checked in the ticketing agent was randomly stacking bags in a heap behind her, and not putting them on the conveyor belt. The flight attendant was loud and screechy, saying that it was easier to leave off the bags than take people off the plane. What?? How was this not accounted for before the flight. On the way out, they forgot to build in time to de-ice the plane. SMH"

Pros: "The employees dealing with this whole nationwide fiasco were largely very helpful. I could tell that some were running on not enough sleep, but the customer service was good."
Cons: "My flight leaving at 9am was cancelled, and after missing out on 3 different standby flights, I finally got to my destination at 3am (4am central). My coworker had the same cancellation and got to our destination about 6hrs earlier through a connection. I wasn't told about that option and I could've gotten an actual night of sleep."

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Pros: "Muslim food"

Pros: "Great airline"

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Pros: "Crew was good"
Cons: "Food"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"

Cons: "wasn't able to take the flight since I missed it"

Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Cons: "Flight departed 35 minutes late"

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Cons: "Please Endeavour to put the expiration date on the food served in the flight."

Cons: "Delayed!"

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Cons: "Two hours delay in the start."

Pros: "Comfort economy well worth the extra."

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "Same as above"

Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."

Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"

Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Pros: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Cons: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Pros: "Staff very nice, plane clean and nice food"

Pros: "Friendly crew. Good snacks. Timely updates about delays.cr"
Cons: "Crew forgot to serve several rows of seats including ours. Came around when reminded, but then said didn't have enough hands to carry trash away and told us to store cups, etc in back seat pocket when landing."

Pros: "Crew was good, boarded early and arrived a bit early."

Cons: "Seat space was too small for an international flight. Meals seemed VERY cheap and low quality and left me hungry still. Touch screens on monitors did not work. Headphones for monitors did not work well either. Luggage was lost for 3 days with no contact on status updates. Overall not a good experience, would much rather fly with another airline for my next international flight. I fly internationally very frequently and this was the worst experience I've had so far."

Pros: "However im still missing my checked luggage."

Pros: "They were not stingy about alcohol."
Cons: "I had called the airline ahead of time for a bassinet seat. On 31st Dec not so many people fly with babies. There were only 2 babies including mine, but they still had just one bassinet seat and one high chair. The high chair was a ridiculous option. Very uncomfortable for an infant. In spite of calling and requesting ahead of time, no bassinet seat. I have traveled in other airlines and they have been far more accommodating. Seats were very uncomfortable and service was very poor. Coffee/tea served was not hot. So overall very bad experience and I am possibly never taking BA again."

Pros: "The directness of the flight, and being able to watch the monitors to track the trip! The flight was on-time and we got swiftly on and off the aircraft."
Cons: "There was a family behind me working out their issues loudly speaking to each other across the aisle and over my seat. I wish the flight attendants has regulated them a bit more, but I understand that they're busy attending to passengers as a whole!"

Pros: "Departure was on time and the crew members were exceptional."
Cons: "There was nothing about this trip not to like."

Cons: "The entertainment screen didn't work"

Pros: "Everything went without a hitch!"

Pros: "The boarding attendant almost made me miss the flight over what I had already confirmed I.e traveling using an extension to a green card. Coaching needed on the topic."

Pros: "Wow, if I was treated this well in coach I cannot imagine what business and first class are like. Excellent flight and service."

Pros: "Everything was awesome."

Pros: "Timings"
Cons: "Menu"

Pros: "The food was pretty bad, not what I am used to with British Airways."

Cons: "After everyone was boarded in the plane, the pilot announced that a fuel pump was broken and that they would try to fix it. 2 and half hours later, the pilot announced they couldn't fix it and that a new one would have to come from London to San Francisco to replace it (as if the only place to get decent plane parts was London)!!!! The plane was rescheduled to fly the next day at 18.00. It didn't actually leave until after midnight, causing us to miss our connecting flights not just once, but again the next day. Communication by British Airways about what was going on and when we could expect to fly was awful throughout, and their customer service was worse than abysmal. I will avoid flying BA in the future."

Cons: "the man from the crew. he was mean"

Pros: "A packed flight with some very rude customers who were dealt with very professionally by the staff"
Cons: "Flight was delayed by over an hour due to a late arriving flight. Missed our original connecting flight"

Pros: "Flight crew was outatanding, service was a huge step above domestic flights! Seattle gate supervisor insisted I check my carry on bag, after I had carefully measured it and my backpack to make sure I could carry both on. She assured me one of my bags would get taken in London before our connecting flight., and then I might never see it again. She wouldn't hear of measuring the backpack. Which was apparently the problem. When I got to London, my backpack was in fact tagged as being acceptable size! Fortunately, the rest of British Airways staff have their act together and one person didn't ruin an otherwise great experience."

Pros: "-good food -nice crew -good movies"
Cons: "-little space in the economy cabin comapared to other airlines; -not much diversity for music"

Pros: "Other than it being too warm, all else was excellent."
Cons: "It was uncomfortably warm, many complaints from other passengers, never improved."

Pros: "The meals were great and the leg room was nicer than expected"

Pros: "It's a huge sardine can with smaller seats than the A320. More people means frustrated staff. Overhead luggage space is severely reduced. Makes me wish I was on a DC-9."
Cons: "Staff spoke amongst each other in a different language. Saw staff picking teeth, picking nose,joking and laughing while we were cattle in their way. I must endure a return flight but it will be my last A380 flight."

Pros: "Airbus 380 is just a larger sardine can. BA fills it as much as possible, little room. Food was so and so, arrived half frozen.... BA has gone down from what it used to be."

Pros: "The crew was lovely and the food options were good. I love that the flight included free drinks and food."
Cons: "We had three seats in and a row. One of the seats was missing a cushion which made it very uncomfortable for the entire flight."

Cons: "Too short time for connecting flight resulted in missing my connection. BA decided to try a new software system on a high travel date which resulted in an hour delay. Many passengers missed their connecting flights."

Pros: "The crew was very nice and helpful, the movie selection was nice, and the flight was comfortable."
Cons: "The food left room for improvement, as did the boarding procedures."

Pros: "nothing"
Cons: "sets it was very small"

Pros: "Served veg food as requested by me"
Cons: "Eating non veg food by compass enter very closely If possible create a vegetarians zone"

Pros: "The flights were on time, boarding proceeded with no glitches, enterteinment was great and the crew very attentive."
Cons: "security process was slow because they did not have enough people"

Pros: "Attentive crew!"
Cons: "The food selection is just horrid."

Cons: "The flight was delayed by 3 hours due to maintenance issues due to which my international connecting flight in London was missed. We were given meal vouchers 15 minutes before the plane was ready for boarding and by then, all the restaurants had already closed at Chicago airport. So we were forced to either not eat anything, or use the vouchers at 1 restaurant that was on the brink of shutting, that could not provide any food, but provided some drinks and packets of chips only."

Pros: "Legroom good, entertainment system had a vast choice of films, TV and music, food tasty. Seats very comfortable. Very pleasantly surprised."

Cons: "Service was infrequent and not enough water to passengers on a long flight"

Cons: "Had to turn around and land in Chicago because of presumed medical emaergency, which did not appear that urgent. Missed connecting flights"

Pros: "even though i forgot to order my vegan meal the staff prepared a salad for me to enjoy"

Pros: "Getting to London safely."
Cons: "Where to start... Entertainment- My TV was broken until half way through the flight and even the then the controller never worked limiting my options. Then there were only about 6 movies to choose from and when you chose one you would either have to wait 11-29 minutes for the next showing or join an already in progress showing. Cleanliess - there were used tissue in my seat back pocket that I found when I went to grab a magazine. I had a window seat and when I lifted it there were greasy head or hand (or both) prints visibly all over the window. I got sick the day after arriving and I don't doubt these things contributed. Comfort - seat was fine except underneath where my feet should go there was some kind of metal box affixed to the floor. Luckily my neighbor let me share their space. The overhead reading light wouldn't shut off so we had to tape a box lid over it to be able to let ourselves and those around us sleep. Food- Im gluten free and requested a special meal. It was cold, tasted horrible, and the same lemon cookie (the only edible thing) they gave me for dessert they also gave me for breakfast. The in crew attendants were nice and tried to help as much as possible. I may have gotten a good deal on the flight and been in economy but it is still a lot of money to me.fTo book with one airline and get another is disappointing, even more disapointing was the experience. I'm very glad to have gotten to london safely but am hoping for a much better journey home and will think twice before booking international on kayak/British Airways again. Definitely will never fly American overseas EVER again. I'm sorry to write something like this but it genuinely was awful and I've been sick most my trip."

Cons: "Seats, entertainment"

Cons: "The flight left late, so we missed our connecting flight from Heathrow to Dublin. The AA gate agent at Charlotte Airport told me that she had put on a later flight from Heathrow to Dublin, but when we went to check into that later flight, there was no record. The AA gate agent had told us a story that she didn't follow through with. So, we had t wait 4 hours in Heathrow before getting on an even later connecting flight. AA has REALLY poor customer service!"

Pros: "The BA crews always keep a tidier aircraft en route than other airlines."
Cons: "If BA absolutely had to reassign my reserved seat, I wish they had at least respected my aisle preference. With severe arthritis I must be able to get up and move around in flight."

Pros: "Service was efficient"
Cons: "Delay meant leaving and arriving in the dark."

Pros: "Online check-in is very convenient. There was a wide-variety of on-board entertainment to choose from. We were offered more meals than I expected (dinner and breakfast), which was a nice surprise, but the quality of the food was exactly how I expect airline food to be. The crew was courteous and pleasant though rather busy. I can't say I travel by air a whole lot, but BA has been one of the few airlines I can recommend with little hesitation."
Cons: "The food was edible but only memorable for how slightly-less-than-average it was. Most microwavable meals I've had taste better than the dinner that was served. Breakfast was only slightly better in that it was mostly pre-packaged food items (e.g., granola bar, raisins) that I could stash to eat later, which I did."

Pros: "---"
Cons: "Booked a flight with Kayak - fare was then issued through Airfare.com. Tried to change the ticket after my father passed away, but was told I needed to issue a request through an awful website that wanted me to provide credit card details - despite being unsecure and unencrypted. Just awful."

Pros: "The seats were really nice, even in economy class. There was enough leg space and it was really soft so even on my 10, 5h flight my but and back didn't hurt. The entertainment was also really good: the newest movies, songs, books and games."
Cons: "I didn't like the food. For dinner I could choose from chicken with rice and cheese ravioli. While I normally really like ravioli I didn't like this one. I didn't taste any cheese at all. The bread and crackers served with it I liked, but not the fruit pudding. Next time I will have the chicken again ;) For breakfast I could choose from a breakfast omelet or an English breakfast. I don't like eggs and I don't like sausages for breakfast so I chose the English breakfast anyway and only ate the cupcake and yoghurt, which were okay."

Pros: "Arrived early"
Cons: "Food"

Cons: "The space was very reduced my legs started hurting. It was very difficult to get out of my seat and to get back in."

Cons: "- The crew refused to hang the jacket even though the flight was not even half full. - The wine served was the cheapest you can find and did not even have an option to buy a good bottle - Bread was hard as a rock and definitely can break a window if thrown at a window"

Cons: "Fog over London delayed our flight from Rome. Instead of dealing with this proactively, BA made us sit in the plane on the tarmac for three hours. When we finally arrived in Rome, instead of automatically rebooking us, they directed everyone to a queue. That queue, managed on a first in, first out basis, took FOUR HOURS, during which we missed more flights that would have gotten us home. If, instead, the queue had been managed by departing flights, more people would have gotten to their destinations in a timely fashion. We eventually we booked on a flight to NY and got a rental car. We were offered no compensation for this ordeal."

Pros: "Very quick and efficient boarding"
Cons: "The food from the "peak bakery" was awful"

Pros: "The flight crew from Seattle and the entertainment options were great."
Cons: "Due to weather conditions our second flight to Seville was cancelled. This flight was booked through British Airways but not at the same time so unfortunately the Seattle crew did not alert us of the cancellation although our passenger info was all the same, the BA system should have a way to do this. We then waited in line for 3 hours at Gatwick to get rerouted and get hotel accommodations and received terrible and insufficient care. The staff seem most concerned with taking breaks than then caring for the enormous line of tired travelers. We lost an entire day of vacation due to the BA system not recognizing our flights as one itinerary and the very slow service at the airport; there were options for that day but by the time we spoke with anyone it was too late."

Pros: "price was okay"
Cons: "everything else"

Pros: "Love feeling like home before before I even land in the UK"
Cons: "2 hour delay. I always get a back back when flying."

Pros: "Great food aND service"
Cons: "Leg room was minimal."

Pros: "Nice staff, great accommodations"
Cons: "Uncomfortable, very hard to sleep."

Pros: "The plane was new and very comfortable. Service fair."
Cons: "The food was horrid."

Pros: "That I was found an alternative flight and was boarded swiftly."
Cons: "That my flight was delayed four hours or more and then cancelled so I had to be transferred to a totally different flight in the early hours of the morning and that my luggage was delayed and travelled on a different flight to mine. The entire experience was very discouraging."

Cons: "Boarding was a little chaotic. Could have been more organized."

Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"

Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"

Cons: "Nowhere on my finnair reservariondid it say this flight was operated by American. I kept logging into finnair and it was telling me I had no reservation. Very frustrating!"

Pros: "Plenty empty seats, so I had enough room. Arrival earlier than scheduled, crew provided good service"
Cons: "Food (I had pasta)was lousy, the little TV screen was EXTREMELY unresponsive, Most of the time it would not work - unable to make selections. Seat 19C"

Pros: "My business class flight"

Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"

Pros: "Dame coments"
Cons: "Same coments"

Pros: "All good! Nice staff. Easy travel."

Pros: "The crew was very efficient and friendly while handling everyone. Flight was smooth, food was good. I went to the wrong terminal and did not know that the advertised finair flight was actually American Airlines, the AA ticket counter attendant went all out to make sure I made it to the gate. All this with less than an hour before departure."
Cons: "I went to the wrong terminal, the email ticket had finair in large print and in smaller print indicated American. Luckily I was able to literally run and make my flight. Would be better to more clearly indicate actual airline."

Pros: "it was an american airline flight. good trip"

Pros: "I liked the crew, they were nice and tried to help, food and refreshment was good."
Cons: "1) Flight from Dallas delayed and caused me to miss the connecting flight from London to Vienna. 2) Monitor for the entertainment not working AT ALL. Crew tried to reset it multiple times, but it didn't help. So flight was longer due to delay and I was looking at the BLACK SCREEN entire time. 3) I attempted to read my book. Since it was a night flight and overhead lights were off to prevent disturbance, I needed to use reading light. Well, the reading light was not working. I called a flight attendant to assist me. She tried to help me, but confirmed that it was out of order. 4) There was not information regarding terminal for my connecting flight. Captain kindly referred us to look up this information on our individual screens. Mine was not working, neither was the screen of the passengers next to me. Not helpful at all."

Cons: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"

Cons: "This made the check in process extremely frustrating and confusing. Traveling with my elderly dad who had to squeeze between two large men for 7 hours because people who actually booked the airline got priority seating. We had to pay an extra $500 to upgrade to comfortable seats. Not pleased w Kayak."

Pros: "Clean and new airplane. Crew was very nice"
Cons: "People in front of us were reclining the entire time and our seats right behind them were tight. Did not like having to pay extra for seats"

Pros: "Good meals"
Cons: "Could not get seats together with my husband"

Cons: "3 hour delay on international flight from JFK made for a very long day."

Pros: "In general it was fine"
Cons: "The flight was not cheap and when I went to select my seat, it revealed that to not sit in the middle row would cost me an extra $60 each way. A bit much on the misc charges folks."

Cons: "Food was nasty and they didn't have a non dairy option"

Pros: "Reasonable , competitive airfare."
Cons: "Impersonal service of attendants"

Pros: "The crew relax and smile"
Cons: "very small seats"

Cons: "Finally took off at 12:15 AM on a flight scheduled to depart at 7;30 PM the day before!"

Pros: "The crew was nice and we had no issues during the flight. Seating issue (below) was fixed by agent (although we only were allowed to interact with a human because the self check-in didn't work."
Cons: "During online check-in we were seated separately, but given the option to remedy this for a mere $200. I remember a time not long ago when sitting together was a given, now, like all things, it is a privilege for those with means."

Cons: "Seats that are smaller and more cramped than even the customary seats on domestic flights. The "breakfast" constituted yogurt and was served literally 42 minutes before we landed."

Pros: "Entertainment and crew were good"
Cons: "The seats reclined but when they did the bottom of the seat moved forward creating even less leg room. For a guy that is 6' tall it made it nearly impossible to sleep on the over night flight. The head rest also did not raise over my shoulder height which added to the lack of sleep"

Pros: "There were a lot of entertainment options, the seats were comfortable, staff was attentive, and two meals were included."
Cons: "Getting around London Heathrow was a pain and took a long time."

Pros: "Very nice plane with a good entertainment system."
Cons: "The flight attendants seemed almost angry. Banging trays,. bumping carts into nearly every row and even skipping some rows on drink service."

Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"

Pros: "The airline was great."
Cons: "It airfare.......I've never in my life had to deal with such an unprofessional company in my entire life! I'm honestly shocked that you use them considering your a creditable company. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! When I checked online they have nothing but bad reviews. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare."

Pros: "Great crew, early boarding and early departure."
Cons: "Not every seat has electrical outlets. very few poorly spaced screens. Food is average. Seats don't reckine very far. I'm told it's worth catching the British Air flight from Philly bc the planes are better with a screen at each seat"

Pros: "The "very" new 777-200 was very comfortable, well-laid out. I usually skip or leave half of the in-flight food served, but this rates as one of the best meals, I've had in an airplane outside of business class. The in-flight entertainment/information service was decent, but perhaps because the plane was still in new condition."
Cons: "On this entire business trip, I booked with other companies, but ended up 5 flights operated by American Airlines. One cancellation, 4 delayed, 3 late arrivals. The last one was the most annoying. I will be avoiding AA in the future. The domestic crews are generally brusque and miserable. The international flight crews were more accommodating and pleasant, but most of them also seemed annoyed at passenger presence. Also, having to pay for a preferred seat on a half-empty airplane is simply unfair. By 24hrs before the flight, AA must have known there were plenty of empty seats."

Cons: "Missed flight at london. Had to go to abu dhabi and Hyderabad. Very bad service"

Pros: "The upgrade to main cabin extra was worth the cost. Extra leg room, entertainment options, and room to breathe when the passenger in cent leans all the way back made a long flight more than bearable. The crew handled themselves and us very well."

Pros: "Slick boarding"
Cons: "No movies on way out."

Pros: "Crew was excellent but it was literally the most uncomfortable plane ride I have ever been. There was even an empty seat in the middle and I couldn't sleep at all. The seats were super shOrr and the headrests sucked"

Cons: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."

Cons: "Flight was oversold, was bumped to the next flight."

Pros: "Nothing"
Cons: "Tiny seats in Economy, BA on the way to New York was so much better! Faulty seat which wouldn't recline properly and faulty entertainment system!! Having to pay extra for seat choice and then getting a tiny with no leg space or side space, again the BA plane on the way out was much better"

Pros: "Constantly good AA service"
Cons: "The chairs have to be better for a 7h flight"

Pros: "Went business class and was truly spoiled. Did an evening flight. The seat laid down to a flat bed. Boses headsets, facial refresher packages were provided. The food was wonderful and the wine was above average. A must experience!"
Cons: "Nothing"

Pros: "Headphones provided. Pleasant crew."
Cons: "Exhausting overseas flight. Seats barely recline, impossible to get any sleep. The system was broken so no wifi, movies, maps etc. Power was intermittent so it was difficult to charge devices."

Pros: "I was served breakfast and lunch/dinner"
Cons: "Trying to sleep in an airport is near impossible"

Pros: "Everything."
Cons: "Nothing."

Pros: "Fast trip to london. Even it was late by more than hours plot made up some lost time. Entertainment was very good both in quality and varieties."
Cons: "Throughout the trip it was very bumbby. The food was not nearly as good as other cross Atlantic airlines."

Cons: "Don't like the habit of having the staff reserve the last 3 rows of the airplane for personal usage when there are no other spare seats on the plane. Then we were lied to by the attendants that they did this to balance the weight across the aircraft. The seats are incredibly uncomfortable to begin with and mine had a broken seat bag making things worse. All in all a miserable flight to Europe for my kids and me."

Pros: "The movie screen was not working but fortunately no one was sitting next to me so I could move over a seat."
Cons: "I would have liked a second cup of coffee as the coffee was better than most airplane coffee. No one appeared with refills, however."

Pros: "Overall smooth trip and congenial staff."
Cons: "This is coming from a western audience but there could have been more entertainment options."

Pros: "The entertainment and cleanliness of the flight."
Cons: "The delay and the lack of care for connecting flights"

Pros: "The crew was attentive and the plane had lots of empty seats"
Cons: "The entertainment selection was awful"

Pros: "Slightly more leg room on premium economy"
Cons: "Terrible entertainment options. Seats were old. Luftanza is far far better for premium economy. On this flight it was hard to determine the difference between economy and premium economy"

Cons: "Crew members were a bit cold and very show in responding. Not what you would expect in Business class"

Pros: "Flat bed was narrow but comfortable. Attendants plentiful & attentive."
Cons: "I'm not sure what makes this business class special "Polaris" . Unlike planes I often take to Asia, there was no privacy and especially no room to put "stuff" without putting seat up, unbuckling, etc. I realize that I should have paid attention to the type of plane. Boarding was chaotic; could not distinguish my boarding line. PA system unusually bad; could not hear or understand any of Capt's announcements."

Pros: "Free food and drinks"

Pros: "8 hour international flight and no leg room but worse was no entertainment... a pathetically small back of seat screen with very limited programming supplemented with access via your iPad... should have been great but no access at all on both legs as you access via unitedwifi which is just not strong enough. Great staff and the rest of the flight was fine"

Pros: "Helpful gate staff"
Cons: "Frozen croissant for breakfast. Non-functioning entertainment centre. Seats recline too much. Passenger in front leant back as far as he could (without courtesy of request or apology), making my flight most uncomfortable."

Pros: "Flight attendant service was great."
Cons: "I'm tall and the seats are cramped."

Pros: "When the flight was delayed (due to maintenance issues) it was convey to us immediately n after 2nd announcement; we were escorted to Check-In counter to rebook for the next flight out...all within an hour."
Cons: "TV screen were too tiny perhaps due to age of plane?!"

Cons: "Delayed almost 2 hours, causing me to miss my connection flight. Had to pay extra $460 to purchase next available flight which delayed my arrival time 6 hours! Horrible experience !"

Pros: "The crew and captain were amazing dealing with us during a terrible, late night delay. They constantly kept us updated about what was happening and were constantly walking around to ensure all of our needs were met."
Cons: "The plane was absolutely horrible. Two bathrooms and the in-flight entertainment did not work as well as most reading lights. A door sensor wasn't working correctly which cost us another hour of waiting for a technician to come and repair/reset the sensor."

Pros: "Good coverage help at ticket kiosks. Flight crew and attendants were attentive during flight in the area of the plane I observed. Good use of lemon sorbet to finish off dinner."
Cons: "An hour Delay in getting plane ready for boarding this was not due to any weather issue that could be observed. Pasta did not look appetizing and appeared too large of pasta and too much cheese to break into mouthfuls with a fork easily.There was a small amount of lettuce without a dressing and some cooked quinoa like grain next it I did not understand what the cooks were trying to do with. Seat is uncomfortable for tall passengers such as myself at 6'5". Important to bring neck support. I had brought one but it was not stiff enough to offer good support. It also would have been a nice touch for writing implements of one sort or another to have been passed out to complete the board card that needed to be filled when entering U.K."

Pros: "Crew was nice. The plane had good amentites and was clean ."

Cons: "small video monitor"

Pros: "I had the worst experience."
Cons: "My flight was cancelled in Munich and I was rerouted to Rome, Italy. In Italy they didn't find my ticket and I was made to wait an extra 4 hours. My carry-on bag was taken in London, as there was not enough room on the fight to Munich, but then when I finally got to Cairo, one day after I was supposed to arrive, both bags were lost and I stayed one week without anything. I missed an entire day of my vacation because of the cancellation and confusion in Rome. I am a Gold Star Alliance member and this was the WORST flight in I have ever taken in my LIFE!"

Pros: "slightly more leg room than a domestic flight"
Cons: "pasta dish was cold and didn't taste too good, video was not working properly (color display issue)"

Cons: "We could not check in on line and there was no Austrian Air agent at SFO (San Francisco). Ultimately needed to check in at United but their agents were uncertain about our tickets. Typical United service - cranky flight attendants, poor food - but we arrived on time and in one piece."

Cons: "NO INTERNET!!!"

Pros: "Smooth flight."
Cons: "There was loud man behind me (laughed INCREDIBLY loud) The crew knew him so they did not say anything to him."

Cons: "The Audio Visual was inoperative!!"

Pros: "Missing my connection due a security in Newark the plan was 2 h delay"

Cons: "No movies"

Pros: "It was nice to get free wine on the flight. Had I know what I was about to endure I likely would have had more. Honestly. I am uncertain how you can stay in business."
Cons: "The temperature in the cabin was way too cold and the excuse of a blanket is really insulting to be warm enough to sleep. The video screen was tiny and grainy. Every time the PA system was used it buzzed so whatever was being said wasn't comprehend-able. The biggest complaint was the seating room. I understand that you want to get people into more legroom seats but honestly there should be a regulation for the inhumane way you treated those of us that did not ante up more! I thought I alone have these opinions but once you get me back home, you loose my business forever. I will take my Transatlantic flights every six weeks elsewhere."

Pros: "Nice crew"
Cons: "Horrible plane, old and not comfortable at all. Little entertainment to choose from and the technology on the plane was horrible. No healthy food options, won't fly United internationally again"

Pros: "Fact easy boarding Helpful crew Really good food"
Cons: "No negatives"

Cons: "My connection was clear across the airport, it was quite the trek when the second flight was already boarding"

Pros: "The airport location was convenient."
Cons: "Flight delays up to 11hrs. Poor food. Poor flight crew hospitality."

Pros: "NONE"
Cons: "I was dreamy disappointed when I purchase the ticket I thought I was going on luthhansa Airlines instead, i was on United Airlines which had a old 747 back in the 1990's it was dirty and uncomfortable. When I made the booking on kayka there was no indication that United Airlines was going to be substitute Airline"

Pros: "Food was ok - but served way too hot. Crew was pleasant and the entertainment was a decent selection."
Cons: "When we arrived, we were told we weren't actually taking Austrian airlines and should have been on united - which was at a different terminal. Then checking in was a disaster - neither the Austrian app or united app would allow me to checkin. Then the seats we had selected initially weren't given to us at checkin so we had to upgrade our seats to sit together. And then, in our more expensive seats - we froze. We were underneath the AC and the crew said they had no extra blankets."

Pros: "The worst part of my experience was the rudeness of the crew."

Cons: "They were late."

Pros: "Flight was on time, except that we had to wait a few minutes for more oxygen to be boarded because the flight was completely flow (overbook in fact)."
Cons: "Both my daughter's and my seats were broken. We were not given seats until just before boarding, luckily they were together."

Pros: "Polaris is a great product"
Cons: "Crew still stuck in their old ways and don't deliver personal service, just wait your turn trolley service - when they spend most of the time chatting in the galley!!"

Cons: "HUGE DELAY. MISSED CONNECTION. CONSTANT UNCERTAINTY"

Pros: "Great movie selection and quantities of meals/snacks."

Pros: "Vegetarian meal good taste."
Cons: "Hour delay by "catering", missed connect at LHR. (United's booking too tight also). TV screen needed "reboot", flight announcements piercingly loud. Requested gluten free meal not provided."

Cons: "Paid extra for economy plus and still was too uncomfortable to sleep."

Pros: "During sleeping somebody took the pillow and the blanket from the adjacent seat. Unfortunately with my amenity kit and the Bose headphone case. The kit was found later by the personnel, the case not. Not reccomemded to sleep during flight at this airline."

Pros: "Nothing at all."
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"

Cons: "Touch screen broken on TV. I couldn't watch the films I wanted to watch."

Pros: "Was happy to have the extra leg room, the food and entertainment were decent,"
Cons: "I didn't like the fact that I had to pay extra for an exit row or for an isle seat. Seat arm rest couldn't be raised."

Pros: "It was a old plane , entertainment was horrible . There was no choice of movies and other channels . For a flight this long they should have thought about this"

Pros: "Meals, for a coach ticket, were surprisingly good."

Pros: "Service"

Cons: "Everything was fine"

Cons: "There was a delay of 2 hours and 15 minutes that cause me to lose my bus and forced me to wait in the airport for 6 hours. Very bad experience"

Pros: "Easy boarding (almost last to board) Decent enough meals. Hit and miss. Excellent breakfast, terrible sandwich, nice main meal. Crew were pretty helpful and pleasant. Comfortable. Got lucky, with 1 full spare seat. Seats seemed roomier anyway, standard economy, possibly due thinner seats (no screens)"
Cons: "Streaming on free wifi of free movies wasn't working on my PC. Tried all their tips and options. This is a big drawback with letting customers use their own devices. Can get complicated. Surprised that Adobe Flash + DRM software is required. They're supposed to be downloadable from the inflight system, but that wasn't working. Crew don't have expertise to deal with this (wasn't expecting them to). Movie selection looked decent enough."

Cons: "I am only 5 ft tall & petite but felt like a sardine with my knees hitting the seat in front. The overhead bins were so small that they couldn't fit carry ons efficiently so everyone was scrambling for space, delaying the boarding process & heightening frustration & stress. Boarding process was also inefficient causing delays."

Pros: "Entertainment options were varied and kept the flight interesting."
Cons: "The check in process did not allow us to select seats until we got to the airport so we had to sit separately."

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