Find cheap flights from White Plains to Mexico

Find cheap flights from White Plains to Mexico

Round-trip
Economy
White Plains (HPN)
Mexico
Sun 11/29
Sun 12/6
Any month
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Good to know

Low season

May Best time to beat the crowds with an average 3% drop in price.

High season

April Most popular time to fly with an average 3% increase in price.

Average price round-trip

$619 (avg. price over the last 2 weeks)

Good deal round-trip

$394 or less

Good deal one-way

$186 or less

Top tips for finding cheap flights to Mexico

  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Mexico is August.
  • Morning departure is around 7% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Mexico flights

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Top 5 airlines serving White Plains Westchester County to Mexico

Scores according to KAYAK customer reviews

8.1
JetBlue
Overall score based on 19,290 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
7.9
Entertainment
7.8
Food
Airline reviews

Pros: "Seats. Pilot professionalism."
Cons: "Everything else."

Pros: "As usual with JetBlue there right on time with the free stuff free Wi-Fi TV snacks and beverages"

Pros: "Crew was very kind and helpful"
Cons: "Gate was changed at the last minute"

Cons: "Flight was 5 hours late taking off. Still not sure why... a pothole issue?! On runway waiting, and no bathroom breaks for piglet waiting for paper work to take off! It was a mess, a lot of angry pry."

Pros: "The crew was nice and on point"
Cons: "The terminal experience at JFK was nothing exciting. It feels a bit unorganized and old compared to other terminals and their operations."

Pros: "Issues with the plane."

Cons: "Wifii In plane"

Pros: "delayed, old airplane, bad snack, etc."
Cons: "customer services"

Pros: "Great pilot and staff"
Cons: "Upgrade entertainment system"

Cons: "Not enough overhead storage and chaos on arrival as people scrambled to retrieve bags"

Pros: "Best food and entertainment"
Cons: "Carry on baggaged had to be checked in, however when we boarded we noticed there was still room available."

Pros: "Crew was nice. It was a tough take off due to wind but got smoother about 30 minutes in."
Cons: "Movies channels didn’t work and TVs went off periodically."

Cons: "Nothing. JetBlue is the best"

Pros: "This was the worst flight I have ever taken"
Cons: "Crew members should be less rude"

Pros: "On schedule, good flight"
Cons: "No movies"

Pros: "Wifi always lacking but the personal is alway the BESt"

Pros: "Flight was fine."

Cons: "I was beyond throughly searches by TSA because I had more than one zipper on my sweat pants. I paid for first class but there was no extra room where is was placed to sit."

Pros: "Courteous service by attendants- ongoing communications by the pilot- efficient boarding/deplaning"
Cons: "The entertainment system wasn’t available for part of the time-One of the featured movies was not available (got a black screen with no notification)- Attendant clarified what was happening-"

Pros: "Everything was great."
Cons: "Nothing"

Pros: "One crew member graciously stepped in right away to help me put my bag overhead.The crew was very friendly and efficient at getting food and drinks to everyone. Also, there was a gentle and effective push to get everyone to get seated quickly, and we arrived early to our destination. All good."
Cons: "The screaming boy in front of me who choked on something and threw up a little. I had to hold a napkin over my nose for most of the trip because of the smell. The parents took care of it without letting anyone know, so it wasn't anything against the crew. I was just uncomfortable for most of the trip because of that."

Pros: "Jet Blue is a great airline and offers more than others! Also the flight attendants seemed much more friendly than other airlines!"

Pros: "Crew was accommodating."
Cons: "Lots of traffic. Entertaining kept resetting. Unable to watch movie."

Pros: "Very pleasant crew Fairly comfortable seats (14E/F)"
Cons: "With delays, of course beverage service was delayed, but why couldn’t snacks be given at the same time as drinks instead of 10 minutes later? Also, there was problem with media system, and in general it seemed more dated than those on Virgin America and others."

Pros: "Plane was brand new. Excellent condition"
Cons: "Nothing"

Pros: "The crew was VERY apologetic and accommodating."
Cons: "We ended up waiting an hour for the maintenance crew to fix a “broken” flight attendant seat, which they did with TAPE. Took another 20 minutes for the mechanic to bring back log book so that we could leave. The whole experience seemed very disjointed and could have occured much more efficiently."

Pros: "Comfortable, quiet and good service"
Cons: "Everything was good"

Pros: "JetBlue plane was on time. The seats are comfortable. Nonstop is the worth the extra money."
Cons: "Pack your lunch"

Pros: "Smooth flight. Crew polite"
Cons: "Flight was delayed- as it is always in the evening. No reason given for delay. In FLL no hate was available. It took another 40 minutes to deplane."

Pros: "The service was great"
Cons: "The tv did not work The seats are not comfortsble"

Pros: "Flight ontime comfy seats"
Cons: "Soda and chips only, only 3 movies, united has more choice"

Pros: "Food, crew"

Pros: "Even landed early!"

Cons: "Too many people with overhead baggage. It was zoo like."

Cons: "More leg room"

Pros: "My firat time travelling with aisle wheelchair services; the crew were attentive and speedy, profeesional too. Very happy with the wheelchair service."
Cons: "The airline were late for an hour, and no other compensation were offered."

Pros: "The flight attendents were fantastic"

Pros: "The attendants were very friendly and accomodating. I have been travelling jetblue for seventeen years when flights to Buffalo was $49. I love jetblue."

Pros: "Service was good"
Cons: "My flight was delayed 3 hours on our way to Cancun and on our way back it was an hour late also that was my only issue"

Pros: "On time. Very comfortable seats in coach!!"

Pros: "I liked that fact that we landed safely"
Cons: "The crew wasn't pleasant , the fact that you can't even get a free headphone is ridiculous, the check in process was good , the airplane was cramped and small"

Pros: "Flight was occurring on a day that was declared a State of Emergency because of impending Hurricane Irma. Jet Blue incredibly difficult and unhelpful and took 3 hours on the phone to get a get a credit."

Pros: "Everything's my"
Cons: "Nothing to complain about"

Pros: "They gave everyone free drinks and food while we waited and gave everyone a gift card to make up for the wait. The staff was very nice and they gave us updated every half hour. It was a bad and good experience. Customer Service gets an A+ from me."
Cons: "My flight was delay 8 hours."

Pros: "Flight attendant was awesome!!!"

Pros: "The chips were great."

Pros: "I Enjoy Every Moment In Puerto Rico La Parguera En El Pueblo De Lajas , La Guancha En Ponce, Playa Crashboard En Aguadilla, El Faro En Rincon ,Playa Jobos En Isabela,Balneario De Boquerón En Cabo Rojo Me Encantan Las Playas El Agua Es Tan Clara Y La Arena Blanca ,Las Gente Es Muy Servicial."
Cons: "No Tener Más Días Para Seguir Disfrutando. I Love My Island Is Beatiful."

Pros: "Comfortable seats, easy boarding."
Cons: "Food service seemed to take a while to get started"

Pros: "Overall fine. I sat next to a pretty cute girl who was for sure hitting on me."
Cons: "There was a flight attendant who was a little snarky. She was probably having a tough day though. Who am I to judge."

Pros: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
Cons: "everything was great. I love delta."

Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."

Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"

Pros: "Crew was nice"
Cons: "Free food"

Pros: "Seats in economy are never comfortable. And someone also reclines their seat. But overall bathrooms were clean and food was good. Really no complaints about the flight itself or the crew!"
Cons: "Carry ons are too big! People should not be allowed to bring a piece of luggage inside the cabin. They are very heavy and some people cannot even lift them to place them in overhead compartment. Makes boarding slower and more complicated. Seats need to be a little wider. If a big person sits next"

Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."

Pros: "Flight attendant"
Cons: "Bathrooms were filthy"

Pros: "Flight from Detroit to Phoenix had larger plane and more entertainment"
Cons: "Seats are so narrow. I barely made connecting flight in Detroit and there was no transportation to the next terminal. You’re on your own getting there and I almost didn’t make it. Both Detroit and Phoenix have nothing but wheelchairs and people pushing? Maybe we Should get some rickshaws?!"

Pros: "I have flown with Delta for a number of trips now. I seem to receive middle seat allocations even with the freqent flyers partnership with Virgin Velosity program shared."
Cons: "My seat allocation."

Pros: "Crew was nice and the boarding process was smooth, wwe did depart late, but we arrived in plenty of time to make my connection."
Cons: "Leave on time"

Pros: "none"
Cons: "ground staff was rude when I asked for clarification because the descripency between app in formation and unclear voice announcements."

Cons: "I was never notified that the flight from Asheville to Atlanta was delayed...probably cancelled...... my connection to Munich would have been missed..... not reliable and not customer friendly to never notify the passenger!"

Pros: "Gave information about delay clearly and gently"
Cons: "Delay"

Pros: "Smooth sailing"
Cons: "Small bathrooms, difficult to access."

Pros: "Love the 757 entertainment system"
Cons: "snack mix is not great delayed takeoff"

Pros: "Arrived"
Cons: "Delta changed our seat assignment and our seats sucked"

Pros: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."

Pros: "I loved flying delta comfort. I’m going to do it more often."

Cons: "Officiant"

Cons: "You messed up my life with your poor service."

Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."

Cons: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."

Pros: "The movie options."

Pros: "Timely, organized, polite staff and pilots. Delta gets 5 stars all around."
Cons: "WiFi wasn’t working but we were informed so not really a negative just an observation."

Cons: "Consumer beware - you will be lied to by people at every level. They can mess up your reservation and then not let you fly. Good luck they are big companies and you are just one person and they won’t answer a call or email you. You will lose!"

Pros: "Short trip"
Cons: "Boarding process. Paying to check bag when people with roll-on bags were allowed to check them at the gate for free."

Pros: "Great flight attendant by the name of Jeff..super courteous...friendly..not at all presumptuous! Great selection of “ newer” movies"
Cons: "Prices they charge for snacks."

Pros: "Everything was great."

Pros: "The flight was operated by Delta."
Cons: "I waited too late to upgrade my seats, but there were no negatives."

Pros: "Loved having phone and computer outlets!"
Cons: "Ran out of food by the time they got to the passengers toward the back and it was a 4 1/2 hour flight."

Pros: "Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice"

Cons: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."

Cons: "Bullshit seating...will happily put frequent flyers next to the freaking toilets."

Pros: "On time departure, actually got to Cabo early."
Cons: "The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face."

Pros: "Food available for purchase. Entertainment system."

Pros: "nice people"
Cons: "need more free food and drinks"

Pros: "Boarding was easy"
Cons: "Plane seats were very small and did not recline. Only one bathroom on plane"

Cons: "Got in early"

Pros: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."

Pros: "Clean plane, friendly staff and timely departure."
Cons: "Waiting to get off the plane. Other customers moving too slow"

Pros: "SLC ground gate crew was awesome."

Pros: "Short and nice flight"

Pros: "Flight crew was good, we arrived early on flight out and back! Feel like seats are tinier than ever, maybe it was just me. Food (water & pretzels) were OK, but nothing special (then again it was a short flight, so I didn't expect anything). Plane was small so we needed to gate check bags and the gate attendant came around and tagged everyone's bag for us, well before boarding which was hugely efficient - kudos to her on that!"
Cons: "Gate attendant's mic was broken (or she didn't know how to use) so she had to yell into the boarding area."

Pros: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."

Pros: "Flight crew was friendly."
Cons: "Flight delays due to maint crew not being onsite for 2 hours. Overbooked flights for both sides of trip"

Cons: "In flight staff were rude and had poor attitudes. Very unexpected!"

Pros: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."

Pros: "The crew was friendly and attentive, and the flights were punctual. I was assigned a good seat, and I appreciated the meal, as i was going to arrive in Mexico very late. I also enjoyed the entertainment options."
Cons: "I really have no negative comments."

Pros: "Great experience"

Pros: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Cons: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."

Cons: "Be on time!"

Pros: "NA"
Cons: "We paid for transportation to cancun and it didn’t happen. We hope there will be compensation for the lost day. So disappointing."

Cons: "I don’t like the charge for checked bag. It encourages people to bring too many and too large bags onto the plane."

Cons: "Flight got cancelled. Still not to Vancouver. Wasted a whole day traveling, about 19 hours due to delay, canceling and try to get rebooked. West Jet does not run on time."

Pros: "Legroom and entertainment (using own tablet) both very good."

Cons: "A lot of turbulence on the flight."

Pros: "Very nice crew and good snacks. Quick boarding."
Cons: "Newer plane with TVs. There was an app for entertainment of you wish to download."

Cons: "WE WERE NOT NOTIFIED OF A GATE CHANGE IN CALGARY WHEN WE GOT TO THE AIRPORT. VERY CONFUSING. wE HAD TO ASK."

Pros: "The crew was very nice"
Cons: "Seats are uncomfortable and there’s no tv for entertainment."

Pros: "Crew was great, served us multiple times ! Even tho crew was late 25 mins. We have landed 10 mins early"

Pros: "Crew was good, on time, good landing"
Cons: "could have a bit more leg room"

Pros: "Our stewardess was amazing. Took very good care of us. My son was sick and made sure a wheelchair was available for him total take us to transportation. Made our trip. Thank you!!"
Cons: "All was good"

Cons: "I would expect that with a 5 and half fight that some sort of food besides ti terrible cookies and pretzel would've been offered!! A very long time to go without food!!!"

Pros: "Yes, the crew was very good."
Cons: "It would have been nice to have coffee on the flight. All they had to offer was a snack and a glass of water."

Pros: "Crew."
Cons: "Timing. The flight was delayed by 1 hour and 15 mins."

Cons: "Super slow boarding and entertainment system didn't work"

Pros: "The crew was friendly and provided great service."

Cons: "There wasn't any food to purchase other than a few snacks. That's just not good enough for a 6 hour flight, Really poor."

Pros: "Crew very kind and smily. Very punctual."
Cons: "Prices ridiculous, one coors light 7dollars and with 7 dollars you buy 12 coors light in Mexico!!!. Food really bad and prices worse. No entertainment."

Pros: "Amazing Service at the registering counter at the airport. One for the two flight attendants was very nice. Unfortunately, he was not the one assigned to my section."
Cons: "One of the flight attendants was incredibly dismissive. “Forgot” to ask for my order to get lunch, so needed to call him so he could take my order (he was already in the middle of eating his own food) and of course by then what I asked for was not available, and the options for food were bad. On top of that, the trash from the top of my table was not cleared for a long, long, long time (even though everyone else’s in my section were clean). First time this happens to me in all my years of flying, specially in upper economy class."

Pros: "We took off on time and landed a little early. Crew were very nice. I couldn’t judge the entertainment as I didn’t have iPad with me to connect to the wi-fi and watch movie. Plenty of snacks. Worth the cost of the flight."

Pros: "Flight was on time and flight crew was very friendly."
Cons: "Having to exit the terminal and go through security again when changing planes in Toronto."

Pros: "The low cost"
Cons: "That which comes with low cost, you get what you pay for"

Pros: "En tiempo y algo cómodo"
Cons: "Que no hay aperitivos para ser un vuelo internacional de 4 horas."

Pros: "As it was a red eye flight, we didn’t utilize the food options. My answer is better identified as ‘n/a’."

Cons: "I was in row 2 and they did not have the food item I wanted. Seriously?"

Pros: "Everyone was very friendly, and despite us boarding late, we still made it to our destination on time."

Pros: "The service of the crew was fantastic."
Cons: "No food included just water and Coke."

Pros: "Staff"
Cons: "Paid good money for this flight to Cancun, no wifi, and no movies etc... This is unacceptable and I'm very disappointed as a long time WestJet flyer"

Cons: "The crew on the plain was extremely rude!!! Very very dissapointed!"

Pros: "Great service and atmosphere! The crew was so helpful!"
Cons: "I wish you could make the seat space bigger..."

Cons: "Friendly. And a nice quick/smooth flight."

Pros: "Boarding was a breeze and we arrived in Cancun early which was great."
Cons: "The cabin was freezing. I fly often and I always pack a sweater and a blanket but even that couldn’t keep me warm because the cabin was so cold Also, my meal that I purchased on the flight was frozen all the way through. It was literally like biting into a popsicle. My teeth hurt for the rest of the flight after just one bite. I asked for another sandwich which took a while because they were busy with other passengers. My replacement sandwich felt just as cold but it wasn’t frozen solid like the first one. It seems like a minor inconvenience but it became quite frustrating."

Pros: "Staff are friendly"
Cons: "The on board menu only caters to rabbits and squirrels. I get some people like to eat that way but what about the other 80 percent of the population????"

Pros: "The flight was ok and the customer service overall good."
Cons: "A bit disappointing that the flight didn’t even have monitors to watch movies , you got to use your own tablets or cell phones. I prefer to save batteries on my devices when I’m travelling :)"

Pros: "Cabin Crew were nice"
Cons: "Very tight seating."

Cons: "Screen was broken Not much room for kegs"

Pros: "A short haul flight"
Cons: "No issues"

Pros: "Pleasant crew. Easy flight. Enough room for all the carry on bags."

Pros: "The crew so nice and helpful"

Pros: "New plane and friendly service."
Cons: "More leg room would be appreciated."

Pros: "Though there was lots of air turbulence the Crew added humour in executing their duties which made the trip cautious, calm and added comfortable."

Pros: "The airline gave each passanger free dinner prior to the flight for being delayed. The in flight attendants were very friendly and helpful. Very efficient with their tasks and security checks."
Cons: "The flight was delayed by 4 hours due to a thunderstorm in toronto."

Pros: "Leg room"
Cons: "Unprofessional staff. Made a mistake during boarding that caused 2 hour delay"

Pros: "Stewards were nice"
Cons: "This flight and the one before we're both delayed by over an hour. What's worse is each time we ended up spending about 20-30 min slowly driving around the runway since the takeoff queue was backed up so much. Maybe not the airlines fault for that but the pilot never said a word about it and kept us in the dark. Each flight was in total delayed by several hours. It seems more often than not these days that flights are delayed and are totally unreliable. I've come to hate flying."

Pros: "Crew was great."
Cons: "Crazy delays into La Guardia from Toronto, worst flight experience of my life!!!"

Cons: "I was really tired. Long line getting into the USA section. Argh. Let's just say I was grumpy and wanted to get home. Staff wss really nice."

Cons: "Got there 2 minutes after check in closed and wouldn't let us fly"

Pros: "Bell's live TV is probably the best feature!"

Pros: "We arrived safely and on time"
Cons: "No entertainment unless you paid for wifi, but with a less than two hour flight the price was rediculous. There was no food or drink, other than water or coffee, unless you wanted to pay almost $2 for a mini can of pop."

Pros: "The crew was great"
Cons: "Check in on line was diffucult and did not include opportunity to precheck a check in bag. Acwaste of time fir everyine in line"

Pros: "Orderly Boarding and departure on time. Business cabin very comfortable"
Cons: "No food menus were given (understandable for sanitary reasons) but Flight attendants could not tell what was in the main courses, eep for saying one had pasta, one had chicken... besides the complete vagueness, it can be a problem for people with certain food allergies and intolerance. Also, I never received a breakfast (it was an 11 hour flight). I might have been asleep, not sure but then again once I was awake, no flight attendant came to ask if I wanted breakfast. In other words, while flight personnel was polite, they did not provide a very attentive service (and there were only 11 of us in the AM Premier business sections)."

Pros: "Good flight"

Cons: "To have us sit together"

Pros: "On time"
Cons: "Smelly WC and crew"

Cons: "Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that."

Pros: "On time"
Cons: "Something to drink"

Cons: "Entertainment or WiFi being available"

Pros: "Nothing. Iberia Airlines employs theives."

Cons: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."

Pros: "Nada"
Cons: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"

Cons: "The plane is in terrible shape"

Cons: "Your customer service center is useless. The representatives do not help, they are mean and patientless."

Pros: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Cons: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."

Pros: "The entertainment"
Cons: "Lack of snacks, prefer chips"

Pros: "Choice of beverages was good, flight attendants impeccable."
Cons: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."

Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."

Pros: "Quick flight, ease going through customs"

Pros: "I didn't have a seat and was upgraded to first class, which was AMAZING."

Cons: "Horrible customer service and delayed all our plans"

Cons: "Lack of entertainment"

Pros: "Nothing!!!!"
Cons: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"

Pros: "We made it"
Cons: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."

Pros: "Same as above"
Cons: "No issues"

Pros: "Surprise first class!"

Pros: "The amenities (entertainment, in-flight service) were limited."
Cons: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"

Pros: "Boarding went smoothly."
Cons: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."

Pros: "I try to fly on the best airlines due to the service, however the service has gone down"
Cons: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."

Cons: "I had to document my luggage in every airport"

Pros: "Nothing"
Cons: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."

Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"

Pros: "Nice plane"
Cons: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."

Pros: "The plane is very comfortable"
Cons: "Delayed"

Cons: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"

Pros: "The crew on this flight was amazing."
Cons: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"

Pros: "Every thing"
Cons: "Nothing"

Pros: "attendants heard your grievances."
Cons: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."

Pros: "Confortable seats and entertaiment"
Cons: "Late boatding"

Pros: "Courteous, professional, efficient. Good sense of humor!"
Cons: "Nothing"

Pros: "Buenas actitudes"

Cons: "Missed flight due to my connection flight being iver one hour late"

Pros: "The food and drink"

Pros: "Perfect."

Pros: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Cons: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."

Pros: "Everything - the excellent service continued."
Cons: "That our flight was finished."

Cons: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."

Pros: "Nothing"
Cons: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"

Pros: "Excellent legroom, friendly service, on time"

Cons: "Delayed for no reason, very irresponsible msnagement"

Pros: "At least this one is on time."

Pros: "The crew was nice"
Cons: "The flight was repeatedly delayed and AA isn't social distancing on their planes, causing people to be right next to another person for multiple hours. Even with masks, the risks could be further mitigated if seating was more staggered."

Pros: "service"
Cons: "offer coffee at least"

Cons: "I am still waiting for flight to DFW.. I"

Cons: "They cancelled the Flight and we had to book with Air France instead and made us late to our cruise"

Pros: "The crew tries."
Cons: "Planes are just uncomfortable and the airlines have a monopoly on long distance travel."

Pros: "Super nice crew, 787 plane, entertainment"
Cons: "Seat comfort. Very little legroom"

Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."

Cons: "Plane flight got delayed until 6pm from 10:30am. What."

Pros: "Nothing."
Cons: "Actually having a flight to Charlotte. They delayed flight without much warning... actually, they were delaying/cancelling many flights without warning most of the day. Long story short, I had to get a ride to LaGuardia, to catch a different flight. That flight got delayed when boarding"

Cons: "Usual uncomfortable seating. Plane was not pulled into a gate. DCA should be an embarrassing operation for American."

Pros: "Crew was very clear and friendly"
Cons: "Changing outlets under seats didn't always work"

Cons: "American’s little buses at DCA suck. Why should I have to wait for everyone who gate checked a bag to get to the terminal? Let me walk to the terminal, get more buses, or get more gates."

Pros: "not atg all"
Cons: "I paid for a preferred seat and the passenger seated next to me was so large that he could not buckle his seatbelt and totally squished me into the window. I called the stewarddess over and I was haphazardly moved to an aisle seat next to a smaller passenger. I was then bumped into repeatedly by"

Pros: "We’re able to get a different flight after ours was re-scheduled several times."
Cons: "Re-scheduling was later then earlier then later, hard to plan’ Comfort: airlines should have a bill of rights for passengers."

Pros: "Crew was good, flight was on time"
Cons: "Old plane, no TVs"

Pros: "Their CRJ was very comfortable. More comfortable and modern than what I’ve seen on a lot of Skywest/delta connection flights. Crew was great"

Pros: "short flight"

Pros: "One plane had comfortable seats, with adjustable headrests."
Cons: "The first plane had very uncomfortable seats that do not really lean back and no charging ports for devices. No free WiFi."

Pros: "Not a challenging process from beginning to end."
Cons: "Nothing"

Pros: "The crew was accommodating"
Cons: "The crew was pleasant. No water served due to turbulence"

Pros: "Excellent experience despite short weather delay. Outstanding flight crew"

Pros: "Crew was friendly and efficient"
Cons: "There wasn’t any entertainment but that was ok."

Pros: "Both the departing and returning flights departed in schedule and arrived a solid half hour early. Staff was accommodating and friendly, and very helpful with me juggling luggage and a toddler by myself."

Pros: "It was a good flight"

Cons: "delays were horrible."

Pros: "Plenty of overhead storage. Loved USB and AC outlets. Comfortable and expeditious trip."
Cons: "Inboard video sound system stunk. Movie audio was inaudible, particularly dialog, and to make matters worse, choosing subtitles obliterated the rest of the audio. Love Cayman but departure gates are crowded and chaotic."

Pros: "The friendly and attentive flight staff."

Cons: "We were asked to board then had to sit for an hour while they did system checks in the heat. The air conditioning was not working, they didn't offer us anything to drink.... it could have been handled differently. Why didn't they just leave us in the terminal until everything was ready for us?"

Pros: "Boarded too early and left late. Long delay waiting for bus to terminal in DC"

Pros: "Nothing"
Cons: "Comfort, timeliness."

Pros: "Seats are terrible. My back hurts after the journey. Leg room is bad too."

Pros: "On time"
Cons: "issues FA ran out of Mexican immigration forms."

Pros: "staff fine On time"
Cons: "Review misleading - I didn’t use entertainment and this flight does not have food"

Cons: "My flight was delayed. I felt lucky when they gave me a place in a plane leaving 1 hour earlier. But that flight was delayed twice because of mechanical problems: the first time we had to go back to the gate and the second time we stayed on the runway just before take off Not enough room in overhead bins. They asked people to check small suitcase or bag."

Cons: "Tight seats, return was late missed connection had to spend the night in Charlottte."

Pros: "Overall flight was great. Crew, pilot, flight attendants, boarding, everyone and everything was great. Drinks and snacks were offered."
Cons: "No seat back entertainment. 45 mins flight from San Antonio to Dallas had seatback entertainment. But 2hr flight from Dallas to Cozumel had no seatback entertainment. Go figure."

Pros: "Although the crew encountered a maintenance issue with the aircraft, another aircraft was provided and we were able to take off within an hour. So glad it wasn't cancelled!"
Cons: "Could not bring a guest into the Admirals Club during the flight delay, although I was allowed to do so on the same outbound leg. There seems to be inconsistency in the way the guest policy is applied (e.g., flying first class international)."

Pros: "Food was decent"
Cons: "Informed VERY late that flight was delayed. Kept on being told a different time and then the flight was further delayed! Over 3 hours delayed. No movie on the flight."

Pros: "Crew was friendly and professional."

Pros: "Left on time, arrived early, God food, pleasant flight."

Pros: "Was fairly standard flight. Left in time."
Cons: "Was in last group and had to check carry on."

Pros: "expected rough ride due to weather, but flight was very smooth. Pilot was great, and made good time!"
Cons: "a bit of a delay to weather, but that is understandable"

Pros: "No individual screens to watch. Get with the times for long flights !"

Cons: "They canceled my ticket for no reason"

Pros: "our flight were on time. Staff was very helpful, I walk with aid of a cane."

Cons: "The seat was extremely comfortable."

Cons: "I am an AA member and usually fly them domestic. The seats are horribly uncomfortable for an international flight. The flight attendants woke you up for meals. There is no space between you and the seat in front of you and they didn't tell anyone to put their seat up while you were eating. It was really difficult to get comfortable. I find it easy to fall asleep on planes and I couldn't fall asleep on this one."

Cons: "Lack of entertainment provided."

Pros: "Timeliness"
Cons: "Nothing"

Pros: "Plenty of room for carry-on bags"
Cons: "Charlotte airport was a zoo due to delays of slights coming in but all outgoing flights were on time so many connections including mine were missed"

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