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Top airlines flying White Plains Westchester County to Shanghai
Scores according to KAYAK customer reviews
Cons: "Baggage was extremely delayed. Boarding and take off were delayed too"
Pros: "Easy, fast, simple. Not crowded."
Pros: "The planes are made for humans not for monkeys as in some other airlines. Leg space was way better."
Cons: "I wish you could make your ticketing categories simpler. It is too complicated and cumbersome. May be you have a new category of over 75 olds."
Cons: "Delayed 4 hours"
Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Pros: "Flight attendant"
Cons: "Bathrooms were filthy"
Pros: "Flight from Detroit to Phoenix had larger plane and more entertainment"
Cons: "Seats are so narrow. I barely made connecting flight in Detroit and there was no transportation to the next terminal. You’re on your own getting there and I almost didn’t make it. Both Detroit and Phoenix have nothing but wheelchairs and people pushing? Maybe we Should get some rickshaws?!"
Cons: "The food not so much breadddd"
Cons: "The check-in process was abysmal. The crew gave poor guidance delaying my ability to check in my bag, then refused to check it. They then told me to cancel my skymiles flight and purchase a new ticket. I was able to check my bag at the gate. Show up 2 hours before to account for their incompetenc"
Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"
Pros: "Gave information about delay clearly and gently"
Pros: "This flight is always on time and flying on Sunday is a great option."
Cons: "Touch screen monitor was unable to register touch, so no entertainment available."
Pros: "Quickly boarded and took off as well. It was a really smooth flight!"
Pros: "A+ flight! Super nice attendants and even pilot sounded pleasant! Take off and landing was smooth & perfect!"
Pros: "Pilot was courteous, pleasant and kept us informed of flight status."
Pros: "Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai."
Cons: "2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed."
Cons: "Surrounded by screaming kids, screaming adults and no AC"
Cons: "No food"
Pros: "Landed Early at LAX"
Cons: "Having to go through 1 terminal to get bussed to another terminal & gate was at the opposite end. Having to ask the person next to me not to eat nuts Bc I was allergic. I disclosed this on my registration for my flight."
Cons: "The child behind me kicking my seat"
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "Easy work trip and with the storms coming in I was able to get out early without fees"
Cons: "Snow storms. Not a fan."
Pros: "The crew was friendly and accommodating. Although the flight was several hours late the crew and staff were very professional and apologetic. The alerts were accurate and timely. Once we were in flight I was extremely please with the ride. Thanks to the captain and crew my granddaughter and I made it home safely."
Cons: "The plane was delayed several hours."
Pros: "The crew was great"
Cons: "The flight was 4 hours delayed"
Cons: "No wifi, no leg room"
Pros: "Boarding was easy"
Cons: "Plane seats were very small and did not recline. Only one bathroom on plane"
Pros: "How they take off and land"
Cons: "The price versus other companies"
Pros: "Clean plane, friendly staff and timely departure."
Cons: "Waiting to get off the plane. Other customers moving too slow"
Pros: "Flight crew was friendly."
Cons: "Flight delays due to maint crew not being onsite for 2 hours. Overbooked flights for both sides of trip"
Pros: "Great service, very comfortable."
Pros: "Inflight free texting everywhere that wasn't China, decent food, funny crew (I liked the mix of American and Chinese)"
Pros: "In-flight entertainment"
Cons: "It was uncomfortably warm throughout the three hour flight."
Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"
Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."
Pros: "Nice views on the east side of the flight. Caught Mt. Rainier, Mt. Adams, Lake Tahoe, Yosemite Half Dome, Edwards AFB, downtown LA Free Gogo in-flight wifi allowed Google Maps to work well, though nothing else seemed to load. In-flight magazine was well-written."
Cons: "Flight ran a bit late due to departure congestion."
Pros: "once we left Ewr everything went smooth"
Cons: "Late taking off. had to hurry to catch final leg"
Pros: "Distaff who is very friendly and accommodating."
Pros: "Crew was informative. The food was above expectations."
Cons: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."
Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Cons: "The upgraded seat was horrible - and I want a complete discount."
Pros: "Fast as always. Very professional"
Cons: "Inwasny aware my small pocket knife wouldn't be accepted at the airport even though it has been cleared before and the staff was a bit rude about it.the food"
Cons: "Boarding in LA was. Mess"
Cons: "Delayed because the airline misschdduled the pilots!! We had to wait for pilots to come to the plane... while one the plane"
Pros: "gate and plane staff friendly, smiling and helpful."
Cons: "Uncomfortable seats, no cabin service on short flight, no power in seats."
Pros: "Very friendly and efficient. Food was hot and red wine excellent."
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "I didnt ever purchase that ticket"
Cons: "The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers."
Pros: "Cause me to miss my connecting flight from Dallas to Mobile"
Cons: "Had the aircraft fueled before boarding the flight"
Pros: "I was in first class this time. The seat was comfortable for the flight of roughly 2-1/2 hours. We were served a continental breakfast that was filling and healthy with cereal, fresh fruit, Brie, soft crackers and yogurt. I'd rather have something simple but satisfying than something overcomplicated and possibly not that good. The crew was polite and efficient. I did have to use the lavatory at one point and I was happy that it was clean."
Cons: "The entertainment system was down, but it wasn't American - it was gogoflight or whatever it's called. I ended up listening to my Audible so it turned out alright, but on a 2+ hour flight, it could have been frustrating."
Pros: "On time!!!"
Cons: "offer coffee at least"
Pros: "Wonderful flight attendants and ground staff"
Pros: "Crew super attentive and pleasant, movie options good, liked plug/outlet,"
Cons: "Seating could’ve been a little better, just not super comfortable for such a long flight"
Pros: "Yes! The crew was amazing! The seat was perfect!"
Cons: "It was very cold on the plane."
Cons: "Nothing really needed to be better this time around"
Pros: "The crew tries."
Cons: "Planes are just uncomfortable and the airlines have a monopoly on long distance travel."
Cons: "Actually having a flight to Charlotte. They delayed flight without much warning... actually, they were delaying/cancelling many flights without warning most of the day. Long story short, I had to get a ride to LaGuardia, to catch a different flight. That flight got delayed when boarding"
Pros: "seats were nice, upgrade appreciated. one crew member was very nice and personable."
Cons: "some crew members simply approached each task as something to be completed and we not very personable or friendly. Annoyed it seemed to have to interact with passengers. Wish I could remember her name ..."
Cons: "Usual uncomfortable seating. Plane was not pulled into a gate. DCA should be an embarrassing operation for American."
Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."
Cons: "American’s little buses at DCA suck. Why should I have to wait for everyone who gate checked a bag to get to the terminal? Let me walk to the terminal, get more buses, or get more gates."
Pros: "We’re able to get a different flight after ours was re-scheduled several times."
Cons: "Re-scheduling was later then earlier then later, hard to plan’ Comfort: airlines should have a bill of rights for passengers."
Pros: "Their CRJ was very comfortable. More comfortable and modern than what I’ve seen on a lot of Skywest/delta connection flights. Crew was great"
Cons: "The flight from Charlotte to Jacksonville denied 4 passengers boarding due to a weight restriction being met during the boarding process. There were no more same day flights available and staff was confused about how to resolve the issue."
Pros: "Pilot did well on rainy flight"
Cons: "Only pretzels for snack"
Pros: "One plane had comfortable seats, with adjustable headrests."
Cons: "The first plane had very uncomfortable seats that do not really lean back and no charging ports for devices. No free WiFi."
Cons: "Our flight was overbooked and we were moved to a later flight causing a 7 hour layover and arrived at 2am the following morning."
Cons: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."
Pros: "Food and drink services were great.. friendly and accommodating"
Cons: "Seats are a tad uncomfortable for longer flights.."
Cons: "Seats are cramped"
Pros: "Excellent experience despite short weather delay. Outstanding flight crew"
Pros: "Didn’t like anything"
Cons: "Delayed several times"
Pros: "The boarding was efficient. The service was fine. The pilot was informative."
Pros: "Decent legroom"
Cons: "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. When I asked them about it, they shrugged. I had to suggest moving me to another seat, which they did - but they should have suggested it, not me."
Cons: "delays were horrible."
Pros: "New plane, great crew on board."
Cons: "seats were hard especially for a 13 1/2 hour flight."
Pros: "Entertainment on the flight was good, they had live TV and other TV shows."
Cons: "Boarding was hectic with passengers fighting over the overhead compartment spaces, security measures were overbearing with around 2 hours of going thru checks between terminals at Heathrow Airport. The seat selection is a joke since we could never select our seat not even 24 hours before the flight, so buyers be aware. The food was mediocre at best."
Pros: "seats comfy, seemed like a newer plane, crew was lovely."
Cons: "usual complaints about domestic flights - not having free headphones and not having free snacks."
Pros: "Boarded too early and left late. Long delay waiting for bus to terminal in DC"
Cons: "Comfort, timeliness."
Pros: "Boarding process, information flow, crew hospitality was excellent and professional."
Cons: "Food was very basic and bland. Drink choices were fine."
Cons: "Tight seats, return was late missed connection had to spend the night in Charlottte."
Cons: "An S80? Really? This plane was older than me! Horrible plane! The crew looked like they had been up since 4 am. Looked exhausted and unfriendly. I do want to clarify that this was an American Airlines operated plane, not etihad."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "Pleasant crew and flight was comfortable"
Cons: "Plane was a half hour late and had to run to catch our connecting flight"
Cons: "Typical Shanghai ground delays"
Pros: "Flight attendants were courteous and hardworking. Made sure all passengers were taken care of."
Pros: "Entertainment aspect of flight was excellent. Good was not bad and staff attentive."
Cons: "Check in was terrible. There was confusion and it was terribly disorganized. I arrived 2 hours before my flight and almost did not make bag drop due to the long line (atleast 50-80 other people in the same situation). Then had to rush through security and the terminal to make boarding. Cleared second passport check to be told when the flight shelf have been taking off that the flight was delayed. I get sick when I fly and it helps to eat and due to all the check in delays I could not eat. So when the flight was delayed for mechanical reasons I wanted to go eat to be told that for the next three hours that I would be stuck I could not leave to walk around get a meal or anything. The communication for the staff was poor and their attempt to keep their customers comfortable was lacking."
Pros: "Crew was friendly and professional."
Pros: "Didn't realize till half way through the trip, but it was possible to view free movies via my iPad mini on Gogo Entertainment app. That entertained my rest of the trip!"
Cons: "No outlet found around seats, so I couldn't recharge my devices during the trip."
Cons: "3 hour delay - no compensation."
Pros: "The crew were helpful and as I have a disability they gave me a chair with moreegroom and closer to the exit."
Cons: "It took a long time before they offered beverages, we were in the air for more than 1.5 hours before they came by to offer drinks"
Cons: "Time was on point. And the flight was smooth. No complaints"
Pros: "comfortable seating"
Cons: "Flight was late arriving to Atl flight was late arriving to Chicago made me miss my connection to FNT American rebooked (after they told me they hold plane I ran through 5 concourses to get there n American still left me and several other passengers) through United late flight to FNT a 4 hr lay-over turned into 6hrs 2 plane changes cause of mechanical issues n had to run 2 concourses over still was late leaving and arriving to FNT...."
Pros: "todo muy bien"