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Pros: "Taco"
Cons: "Taco"

Pros: "everything"

Cons: "Always need more room"

Pros: "Comfort and service was great."
Cons: "The severe delays was frustrating and not getting enough information about it."

Pros: "Predictably late."
Cons: "Be on time."

Cons: "The delay was totally unexpected and frustrating particularly when no bad weather around!"

Cons: "Hour late and no wifi!"

Cons: "No customer service they do not care and it shows"

Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."

Cons: "Very bad service, airline unrespectfull, discortesy"

Pros: "Excelente"

Pros: "Everything"

Pros: "The wait"
Cons: "The screen didn’t change in time"

Pros: "Excellent check in and boarding service"
Cons: "Cleaning of the airplane could be done better"

Pros: "La puntualidad"
Cons: "Todo fue perfecto"

Pros: "I have no complaints. Not on"

Pros: "Friendly"
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"

Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"

Pros: "Everything is good except our lunch as described below."
Cons: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."

Cons: "None"

Pros: "The food and the service"

Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."

Pros: "Efficient hop to Boston"

Cons: "Horrible wait if nearly 30 minutes after landing"

Pros: "The environment and efficiency."
Cons: "TIMING"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"

Pros: "Enjoy able"
Cons: "Noise"

Pros: "Really liked the plan"

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Pros: "No compensation"

Pros: "Delta Studio with closed caption"
Cons: "some series do not have closed caption"

Cons: "See above description"

Pros: "Movie selection"

Cons: "They were rude and notnhelpful lost my luggage"

Pros: "Efficient, comfortable, on time"

Pros: "Movies- pro staff"

Pros: "Every thing went well thx"

Cons: "They should have separate lanes on boarding like United. Then people can line up in the appropriate group."

Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"

Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."

Pros: "It's nice to be theoretically in zone 2"
Cons: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"

Pros: "Inability to move up seat given 6’0 height and several available."
Cons: "Worst turbulence ever."

Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."

Cons: "Seat was very hard and uncomfortable"

Pros: "Comfy seat, great entertainment options"

Cons: "Delays"

Pros: "Tight seats"
Cons: "More accurate notifications of flights"

Cons: "Delayed significantly. When we landed there was no gate for us to taxi to. All around a bad experience."

Cons: "We had 3:10h delayed..."

Pros: "Nice personnel"
Cons: "Crowded"

Cons: "All Excellent"

Pros: "Arrived on time"

Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"

Pros: "Service top notch"

Pros: "Smooth ride, checked in online, electronic boarding pass, going through security - a breeze. Was little apprehensive because I heard bad things about AA - my 1st experience was good."

Cons: "New cheap fare is honestly offensive trash."

Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"

Pros: "On time and arrived early!"

Pros: "The fly departed on time"

Pros: "Bad weather came in n I was rerouted on Time"

Cons: "The seats were very uncomfortable"

Pros: "Good Airplane"
Cons: "Delays and baggage delayed"

Cons: "No power outlets. A bag of chips in 1st class is pretty weak. Compared to Europe flights we can from, aircraft felt like 1960's Aeroflot."

Pros: "It was on time boarding and landing"

Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"

Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."

Cons: "No priority boarding for people with babies and toddlers"

Pros: "Nothing"
Cons: "It's AA, never again"

Cons: "Everything"

Pros: "It is good"

Pros: "This time every thing excellent"

Cons: "No tv on seat. Those dumb comedy tv show"

Pros: "Staff werected all very helpful and and pleasant. Pilot navigated a smooth line."
Cons: "Nothing stands out"

Cons: "Entertainment was boring"

Pros: "Left on time!"
Cons: "No peanut options for gluten free customers"

Pros: "When it comes to travel, there is always something that can go unexpected. Is that happens to you and you come to AA counter with a positive attitude they will make sure you are satisfy with your service."

Cons: "Good service ! Window seat!"

Pros: "Not enough luggage space for regular number of passengers on board"

Pros: "On time"

Cons: "Delay！！"

Pros: "I believe that a cup of juice and small coffee cookie only its unacceptable. Not even coffee is lame"

Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."

Pros: "thiughy it was a good price on the fare. Now I know why"
Cons: "The representatives and staff at your LaGuardia airport need some serious customer service training. Very rude - no one seemed to know what was going on. Flights were pulling up they rebooked and they were fussing at customers. Understaffed and delaying and canceling flights. Would not recommend to anyone to fly with them. Even on connection changed gates 3 times. So customer unfriendly!"

Pros: "Rosa was great at handeling a pushy, borderline rude customer. I couldn't handle that kind of stressful job."
Cons: "Anticipating that I wasn't going to be able to get on the standby after missing the connection from Boston due to equipment failure. I had a shuttle booked in Charlotte and may have missed that too. It was already a 12 hr. travel day and I was dreading it being longer."

Pros: "Smooth, simple and easy process. Over good experience."
Cons: "I got nothing here."

Cons: "Overall attitude, more co concerned about making a buck instead of making customers happy"

Cons: "The seats are way too small."

Cons: "Did not allow me to sit in the location I had been assigned."

Pros: "On time and smooth"

Pros: "Everything was very smooth-uneventful"

Cons: "The airport is not organized well and a handful of us passengers had to take a shuttle over to the other side of the airport. This by the way, was not written on the boards or announced so we were confused for a good 20 minutes trying to figure out where to go and what was happening."

Cons: "NA"

Pros: "Staff was very pleasant"
Cons: "We booked together, but did not get seated together. What is up with that???"

Pros: "Boarding was smooth and fast"
Cons: "Seat didn't recline"

Cons: "Airline did not provided information ahead of time related to carry on being checked on the gate bc of size. My carry on was small and still was checked at the gate because the aircraft did not have space for it. I was not provided with that information ahead of time"

Pros: "Nothing"
Cons: "They didn't event get drinks out to the whole cabin from Newark to Boston. Paying for Internet was ridiculous for all the other fees I had to pay. There was NOTHING to o on the plane at all with out paying for it."

Pros: "Free movies and TV shows between Newark and Houston"
Cons: "That the first checked bag is not complimentary."

Pros: "We were on time and that was great!"

Pros: "it was very comfortable"

Pros: "Nothing in particular"
Cons: "Uneventful"

Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."

Pros: "Boarding was confusing"

Pros: "A very smooth ride"

Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."

Pros: "On time Skilled pilots Smooth landing Accommodating staff Pleasant"
Cons: "Turbulence"

Pros: "The girls at boarding area watched Tucker while I had to go back to the security area to get bracelets that I had forgotten they treated him like a king"

Pros: "Friendly and attentive staff."

Pros: "A little better"

Pros: "Courtesy"

Cons: "The mixed snacks were horrible."

Pros: "Friendly helpful courteous"
Cons: "Nothing"

Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."

Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."

Pros: "Absolutely Nothing"
Cons: "Everything nothing was pleasing it was torture"

Pros: "Everyone was friendly"
Cons: "Everything was fine"

Pros: "The boarding process was on time."
Cons: "N/A"

Pros: "Nothing"
Cons: "Everything united Airlines sucks"

Pros: "On time boarding"
Cons: "Seat space"

Cons: "Updates to delays not informed in a mannerly order"

Pros: "Everything was great"

Cons: "It was very hot, it seemed as if the AC was broken."

Pros: "We arrived almost an hour early! I didn't know that was possible!"

Cons: "They had us wait in the runway for almost an hour not good when you have arrived airport not organozed"

Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."

Pros: "Not to crowded"

Pros: "Peaceful"

Cons: "Delayed for electrical problems. Not enough food on board. Squeaky seats."

Cons: "Long layovers, could have been shorter. Also not a huge fan of the tiny bag of snacks."

Pros: "Boarding was quick and ground staff was respecrful"
Cons: "Seats are way too small and I am only 5ft 7 inches short."

Cons: "Take off delayed due to traffic"

Cons: "See above"

Cons: "The delays"

Pros: "On time!"
Cons: "No complaints"

Pros: "Nothing stood out"
Cons: "Late departure once again"

Pros: "Great service. Very comfortable seats!"

Pros: "The cost."
Cons: "Attendants didn't know how to work Directv sets so no one on plane had programming. One attendant thought it was a touch screen and it wasn't. Another said she would reset the system but never did."

Pros: "Very friendly and comfortable"

Pros: "The service was awesome!"

Cons: "Seats were too hard"

Cons: "Movies should be included in price or significantly cheaper. Maybe some basics included with newer movies costing $2.00 at most."

Pros: "The movies said they were supposed to be free."
Cons: "Yet two minutes in I kept getting kicked off."