Pros: Friendly staff, quick pickup and drop off. Also, a great car.
10.0 ExcellentOct 19 2020
Cons: Fastest check in and check out ever!
10.0 ExcellentSep 21 2020
Pros: The rep on duty on 9/18 at 9:45 am was friendly, knowledgeable and accommodate my rental request. Through a website I reserved a large SUV. Enterprise was oversold on the vehicle I needed. The rep. came through for me on my request and worked hard to make sure that I had what I requested. That Rep made my trip with my family comfortable and joyful.Cons: Get more Large SUVs for the area (Charlottesville, VA) they always sell out on the weekend.
10.0 ExcellentAug 14 2020
8.4 ExcellentJul 13 2020
Pros: We used the airport location Enterprise, not the standalone in Charlottesville. Both the pickup and drop-off was very smooth as the agents were easy to work with! The price was great, vehicle exceeded our expectations!Cons: The "need oil change" light came on during the trip. I'm not sure if anything can be done in the future, it wasn't alarming to us as we knew the trip was almost over.
10.0 ExcellentJul 3 2020
Pros: Staff was very friendly. Pickup and drop off took no time. Van was exactly as expected!Cons: I have no complaints and no advice on how it could’ve been better. Everything honestly was perfect.
10.0 ExcellentNov 24 2019
Pros: Very friendly and helpful staff.
10.0 ExcellentJul 16 2019
Pros: Yes, the staff st both the Charlottesville and Allentown rental terminals were very friendly, courteous and professional. The Nissan Versa I rented was the ideal car for me. The fact EA's sunny, and my travel route scenic. The whole experience was GREAT! Enterprise--my first choice in car rentals!Cons: The experience could have lasted longer. And, of course, it's always better if the cost is cheaper.
7.6 GoodJun 22 2019
Pros: Staff was friendly. Service was quick.Cons: Car was from Canada so speedometer was in kilometers. Also car was bare bones for the most part so the value was not there on the price.
8.8 ExcellentMay 14 2019
Pros: Very Courteous and friendlyCons: Better selection
Pros: The staff was friendly!Cons: The car conditions
9.2 ExcellentAug 16 2020
Pros: Staff was very helpful in difficult circumstances given the power was off at the airport due to a major storm. They still processed my rental and got me on the road quickly.Cons: The price. Maybe a fare for renting by the week.
2.8 MediocreJul 4 2020
Pros: The car reeked of smoke - smell got in my hair and on all of my stuff. I want a refund.Cons: Car hadn't been properly cleaned. The smoke smell was awful.
10.0 ExcellentMay 27 2020
Pros: The auto was close at the airport, clean, and ready to go.Cons: N/A
7.6 GoodSep 24 2019
Pros: Pick up was easy, fast and staff was friendly.Cons: Drop off at the Asheville airport was confusing. The signs to lead you to the rental drop off are confusing. When I found the drop off there was no staff and no return box for the keys and paperwork. I had to walk to the terminal and find the Budget counter to drop off keys and paperwork.
10.0 ExcellentAug 26 2019
Pros: Staff was helpful and drop-off was quick.
8.0 ExcellentJul 28 2019
Pros: The staff was good. Drop off was easy.Cons: Finding drop off location is not easy if you're not from the local area. Also not sure an 'upgrade' from a compact to a pick up truck is actually an upgrade
10.0 ExcellentJun 15 2019
Cons: Nothing. Pickup and drop off were seamless. Personnel was friendly and efficient.
10.0 ExcellentNov 8 2018
Pros: Super easy - was even able to modify my pick up/drop off time online! :)
3.6 MediocreNov 4 2018
Cons: Desk agent was painfully unhelpful. I was the only person at the counter and waited 45 minutes for a car.
Pros: Easy pick up and returnCons: Return location needed more parking.
7.6 GoodOct 1 2019
Pros: Nice staff. Nice car.Cons: Pick up and drop off needs to be updated
10.0 ExcellentJul 7 2019
Pros: Customer service for Pick up and drop off great! Professional and friendlyCons: Notice of grace period would be helpful
7.6 GoodMay 8 2019
Cons: They didn’t have any cars in the category I requested so they “upgraded” me to a midsize suv that was less efficient for my trip.
5.6 OkayFeb 12 2019
Cons: The pick up representative was terrible and messed up my reservation
10.0 ExcellentSep 23 2018
Travel with kidsPros: I rented a Minivan from Hertz through Kayak. The minivan had all the bells and whistles, to include touch screens for the kids and a full length sun roof. My wife and I enjoyed the heated and cooled seats, perfect for our lower backs on a long drive. The comfort of the van made traveling easy with kids.
4.0 OkayAug 28 2018
Cons: Poor customer service
3.6 MediocreJun 4 2018
Upset and DissappointedCons: I specifically rented a car large enough for 5 people and 3 suitcases. I was given a Yaris, a car that barely seats 4 people and only 2 small bags. When I complained to Herrz they refused to take any responsibility and stated that it was Kayaks fault. I am not happy.
2.0 MediocreApr 28 2018
Totally Rude Agent & Unclear Policy on Debit Card AcceptancePros: Nothing at all. The agent was by far the most unfriendly customer service person I've ever dealt with. In his defense I must say he appeared to be the only employee working that day.Cons: Went to pick up my reserved car ahead of schedule. The agent was on the phone when we arrived and someone was there waiting ahead of me. After he finished working with her, I went to get my car. I attempted to pay with a debit card. I had $200 + the cost of the rental on the card because the Hertz website said I needed it. An hour before I needed to be on the road I was rejected from renting a car. The agent printed out a piece of paper, said "we can't rent to you and I'm supposed to give you this" and sent me on my way to run around town looking for rental cars at 2 more places that were either out of cars or had very expensive options. I almost lost a very important client because of this bs. I will NEVER rent from Hertz or book a car through Kayak again. Very disappointed in the lack of explanation of the policies from both Hertz and Kayak
7.6 GoodApr 7 2018
Good valuePros: You can walk to the counter from where you drop off the car. So that’s convenientCons: Took way too long to drop off...
Pros: NothingCons: Information given at time of booking was incorrect and was not able to rent car.
10.0 ExcellentJun 12 2019
Pros: Quick service at counter on both ends of the trip. Car was a short walk from terminal. Very clean. Nice man took care of us. Not one issue. Great experience.
5.6 OkayJun 11 2019
Cons: Reserved large SUV, got open bed smaller pickup. Open bed resulted in problems due to three days of rain and I was transporting supplies for wedding and four passengers
10.0 ExcellentMay 28 2019
Pros: Everything was smooth sailing.
6.0 GoodJul 1 2018
It got us where we were going!Pros: Easy pick up and drop offCons: Car was dirty, maintenance light was on for oil change and filter when we picked it up. Tires were bare causing us to hydroplane during rain storms. Rear view mirror kept falling off.
6.8 GoodJun 18 2018
Not convenientCons: Dropping off in Charlottesville was not good. Their drop off area was completely full and cars were half-hazardly parked and a few people weren’t sure where to leave the cars. We all ended up just parking in the middle of a row.
2.0 MediocreApr 18 2018
They closed...Cons: According to the other car rental services, dollar is supposed to remain open until the last flight arrives. This was not the case, they closed and therefore I couldn’t rent from them and had to pay double to rent from someone else. Never use them again, that’s for sure.
4.0 OkayApr 10 2018
It is not worth it to deal with the staff here, I would walkPros: Low wait time, close to the doors of the airport, the lot is close to the deskCons: That the desk agent tried to give me a care multiple tiers below what i reserved, because I reserved through a third party site and he was not okay with that. He said I paid to little. I don't see how that is my problem, why he doesn't have to follow published rates and honor completed transactions, and where the corporate oversight it that should come down and remind this location that just because it is the only desk at the airport and a little isolated does not give them the ability to do whatever they please for whatever reason.
325 Rivanna Plaza Drive - Suite 102+1 434 973 1563
08:00 - 22:30
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11:00 - 16:00
2.8 MediocreNov 9 2020
Pros: Horrible experience in Virginia. Pick up service was late and gave us a damaged car.Cons: They need to pay more attention to your other branches.
7.2 GoodSep 4 2017
Confusing drop offCons: There are no signs telling you where to turn on the keys. Turns out you have to go to baggage claim to find the desk. We certainly weren't the only ones walking around in the rain trying to figure that out.
9.2 ExcellentJul 1 2017
Pros: She fixed the problems that D.C. created with my booking (had wrong car, thus wrong mileage and gas level on my reservation form).
4.0 OkayJun 10 2017
Horrible Customer ServicePros: That the car was clean and worked.Cons: Make and model of the car the 55 min wait to get a car when I was the only customer. Took 10 min before I was greeted. Both agents were on the phone. Was lied to about vehicle choice. Was told this was the only car that was available and it was an upgrade. it was not and the lot was full of cars that were available.
25% of our users found rental cars in Charlottesville for $47 or less
Book your rental car in Charlottesville at least 1 day before your trip in order to get a below-average price
Off-airport rental car locations in Charlottesville are around 71% cheaper than airport locations on average
Standard rental cars in Charlottesville are around 45% cheaper than other car types, on average
FAQs about renting a car in Charlottesville
Some car rental companies in Charlottesville which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Enterprise, Hertz and Budget
On average a rental car in Charlottesville costs $62 per day.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type in Charlottesville.
In the past 72 hours, the cheapest rental cars were found at Avis ($32/day), Hertz ($37/day) and Enterprise ($38/day).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Charlottesville are Enterprise (8.3, 78 reviews), Budget (7.7, 65 reviews), and Hertz (7.5, 98 reviews).
A Economy car rental in Charlottesville costs $64 per day, on average.
A Standard car rental in Charlottesville costs $65 per day, on average.
A Supplier choice car rental in Charlottesville costs $56 per day, on average.
In Charlottesville, cars are most frequently rented at Enterprise 1650 Seminole Trl (4 miles from city center).
On average a rental car in Charlottesville costs $432 per week ($62 per day).
On average a rental car in Charlottesville costs $1,851 per month ($62 per day).
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).