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Pros: "All Alaska employees were very helpful and accomodating."

Pros: "We needed wheelchair help. That was well done."

Cons: "Late late late"

Pros: "Pilot information/anoucements."

Pros: "Same as above"
Cons: "Same as above"

Pros: "The air gods and goddesses who looked after us"
Cons: "Nothing"

Pros: "It was fast and friendly. They took a lot of guesswork out and made us feel safe."
Cons: "The planes were a bit small for flying 6+ hours. I started getting restless at having to sit in the same position for that long."

Pros: "On the ground ..TSA said I needed a new boarding pass..3 kiosck wouldn't. Work. Friendly re sent me to Alaska desk where they printed me a new boarding pass but when I went to TSA. I had no passport. Sooooo..back to t he Alaska desk and a wonderful rep named Diane helped me hunt through all my "stuff"...then began talking to all reps helping process passengers. She never gave up. And found my passport at the desk that had made me a new boarding pass. I was so upset I couldn't think straight but she did!, many thanks to this kind lady."

Pros: "When landing in Burbank, we were able to exit the plane from both the front and the back! Since I was sitting almost all the way in the back of the plane, this made it very easy for me to exit the plane quickly. The plane also wasn't full to capacity, so I was able to have an entire row to myself!"
Cons: "Our landing into Burbank was very rough! We came in very fast and it was quite a scary experience."

Pros: "That my seat was one of the first rows to board after 1st class and club members. Also liked the power outlets at every seat."
Cons: "No complaints."

Pros: "good"

Cons: "YOU CHARGE TOO MUCH FOR OVERWEIGHT PACKAGE."

Cons: "Nicest people ever."

Pros: "nothing"
Cons: "When we got to Seattle the Old shuttle plane we were supposed to board broke down as we were about to take off. I'm never flying with Alaska Air."

Cons: "Nothing"

Cons: "I already said I hate it."

Pros: "The power plug to charge phones or tablets"
Cons: "Didn't like the fact that I couldnt choose a seat until 24hrs prior to my trip.."

Pros: "Alaska airlines is absolutely wonderful. Friendly, happy and simple..."

Pros: "Roomie and comfortable seating!"
Cons: "Nothing. I would recommend AK"

Pros: "Pre check in at home made security check through very fast. I highly recommend doing this."
Cons: "N/a"

Pros: "I have flown with other carriers and am always irritated and disappointed. Alaska has yet to let me down."
Cons: "I want food. And movie. Like back in the good old days."

Pros: "and was stuck with emergency exit."

Pros: "Everything was right on schedule"
Cons: "Can't think of anything"

Pros: "Every airline has the same basic situation to manage. When I fly Alaska, I always feel that everyone who works for Alaska works to do the best that they can and pass it on to their customers. I hope that they continue growing. They would be my first choice to fly everywhere."

Pros: "Kindness to a mum traveling along"
Cons: "More snacks!!"

Pros: "Leg space was pretty good"
Cons: "After landing to gate open took too long"

Pros: "Too cold"

Cons: "I plan to tell all of my friends and family in the Pacific Northwest about the mistreatment I suffered at the hands of Alaska Airlines."

Cons: "Stewardess hated her job so it seemed"

Pros: "The staff"
Cons: "The landing was a bit abrupt"

Pros: "Comfortable"

Pros: "I liked the crews relaxed, friendly, manners."
Cons: "There was very little sitting room at the gate in Seattle N 13 and people were sitting on the floor. However the boarding attendant was great! He was friendly, organized and keep the crowd from jumping the boarding schedule in a polite and curious manner. You just wanted to do what he asked!"

Pros: "Way too hot on plane without anyersonal air gens. Then it was freezing after takeoff"

Pros: "Everything"

Pros: "New plane"
Cons: "Lack of infotainment, poor ventilation and air, and landing was rough."

Pros: "Went perfect !"

Pros: "Fleas. I was seated less than 10 minutes before I began being bitten on my legs. So, on my remaining flights I sparayed myself with Off!"

Pros: "Quick"
Cons: "Fellow passenger that would not shut up"

Pros: "Checking in was easy. As long as you have your confirmation number ready you are golden!"
Cons: "The fact that I had to pay for my luggage at check in was a horrible surprise. I thought one luggage check came with the price of the ticket and was included in the fare. Guess not! I had to use 75$ of my vacation money for luggage there and back!!!"

Cons: "Was unfamiliar with Seattle airport .. no one around during the wee hours in the morn when I arrived .. finally saw a worker who directed me to the Alaska airlines gate. Had to take three trains to get there, Not the fault of the airlines, just an annoying experience for me."

Cons: "Can't believe you charge for the internet!"

Pros: "Even the ground delay was handled so easily it was not a problem."

Pros: "Free local beer or wine on regional Horizon flights. Excellent customer service."

Cons: "I didn't get a blanket or pillow"

Pros: "Going home."
Cons: "Noise and uncomfortable"

Pros: "As above"
Cons: "As above"

Cons: "Waiting inside airplane from 9.20 to 11pm ( take off)"

Pros: "There were no problems."

Pros: "Flew to Seattle in the morning in a Southwest Cattle Car. Flew back on one of Alaska's new 737's. Really liked the cabin design. Cabin lighting was very impressive and very easy on your eyes. Well done Alaska!"
Cons: "I'm 6'-6", so more legroom would always be appreciated."

Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Pros: "Amazing"
Cons: "Nothing"

Pros: "Price is ok"
Cons: "Delays of three hours are very bad"

Cons: "It was fabulous as always! Thank you. I love Delta!"

Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."

Pros: "The cabin was to warm"
Cons: "The cabin was to warm"

Cons: "Roomier"

Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"

Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"

Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"

Cons: "Food really bad on both segments."

Cons: "It was canceled"

Cons: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Pros: "They cared for the passengers, helped me with my baby’s bag"
Cons: "Nothing @ this time"

Pros: "Good access to charging, good food"
Cons: "More space:)"

Cons: "No room to move, too hot, no sound when trying to watch movies."

Cons: "We experienced a one hour ground delay at Sea-Tac which was unrelated to our airline. The pilot kept the passengers informed with timely updates, and we finally departed about when the pilot predicted we'd get away."

Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Pros: "Nothing"
Cons: "Nothing"

Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"

Cons: "Departure delayed by 1hr30"

Pros: "The website delivered everything I needed."
Cons: "More discounts for frequent users."

Cons: "N-S"

Pros: "WiFi on board."

Pros: "The plane was very clean! We loaded in the center which made everything go quicker. I was one of the last on board and there was ample overhead storage. Complimentary snacks were were substantial and service was constant. I hate going to the bathroom on the plane and it was so roomy for airplane bathrooms. The pilot was hilarious!"
Cons: "Only complaint was nothing that can be changes. I had a middle set and it was quite cramped...my computer didn’t fit on the tray or would get smashed when the person in front of me reclined."

Pros: "."

Cons: "Did not serve the food we asked Limited choice of movies"

Pros: "I loved flying delta comfort. I’m going to do it more often."

Cons: "Old cramped untidy and limited drink service"

Pros: "Nothing"
Cons: "Multilpe delays"

Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Pros: "Great"
Cons: "Too many announcements"

Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "Nothing."

Cons: "Too crowded."

Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Pros: "Fast and efficient boarding again! Most impressed!"

Pros: "everything was very nice"

Cons: "Got stuck for two hours sitting in the plane because the computer systems went down. Worst experience ever with Delta."

Pros: "I love the media that is INCLUDED in the price of your ticket on Delta Flights. That sets Delta apart for me."

Pros: "Nothing"
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Cons: "Late and missed my international connection"

Pros: "Very friendly and helpful staff."

Pros: "Very attentative."

Cons: "Aircraft was smelling bad! Hygiene is the key"

Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"

Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."

Pros: "Not much."
Cons: "We disliked that our baggage was lost and we do not have it two days later."

Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"

Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."

Pros: "Just couldn't recline enough to sleep"
Cons: "Pretzels were the only free food available."

Pros: "It was quick boarding."
Cons: "Seats were to close and no plane peanuts."

Pros: "Poor internet going. No internet or streaming returning."
Cons: "Poor internet going. No internet or streaming returning."

Pros: "On time, courtesy"
Cons: "Seating space, cramped"

Pros: "Screens at every seat, but mine was broken and so were several around me."
Cons: "No power outlets at my seat. No free chat. Wifi should come as part of the ticket price. I feel nickel and dimed and I am tired of it."

Pros: "They had blankets waiting on our seats for us, which was really nice!"
Cons: "The seats were horribly uncomfortable and hardly budged when "reclined". It made for a miserable red eye experience."

Cons: "we provided our own movies since there are no longer provided; Please bring back the movie screens & headphone jacks!"

Pros: "Quick and friendly staff"
Cons: "Uncomfortable seating"

Pros: "Attention + comfy seats"

Cons: "My friend and I have taken our hiking packs to Alaska, California, Washington, and all along the East coast. Never have we been asked to check our packs. I was mostly surprised, at first. Once I was seated a man in front of me had his hiking pack and two ukuleles in their cases, neither of which could fit under his seat. That's when I became frustrated. O This plane sucks: our knees were slammed into the seat in front of us because the chairs are so close together. No USB plugs. Plane was dirty, scuff marks on the wall and ceiling. There was paper in the pouch that looked like a mouse had chewed on it."

Cons: "Nothing"

Pros: "And it was actually terrific. United employees were top shelf at every stop, on every plane. (I did seven flights total.)"

Cons: "Shitty service ,...."

Pros: "It was great!"

Cons: "Cacelled then delayed twice. United workers are also very rude. I give them a big ol"

Pros: "Prompness"
Cons: "The Stewadess obviously had a horrible cold or laryngitis. It was horrible to hear her on speaker. Also makes us Concerned that we might catch what she had!"

Pros: "Effort by Seattle team to find alternate routes"

Cons: "The seating was the worst I've ever had in my life and I've traveled my whole life. After I finish this trip I will never take United again. Everything else was wonderful"

Cons: "The gang stalkers that Kayak and United let sit next to me."

Pros: "Rhe food"
Cons: "Custmer Service"

Pros: "On time."
Cons: "New looking plane but the TVs behind all the chairs were locked without a credit card. The new chairs looked great until you sat in them. I'm 5'10" and my knees were already brushing up against the seatback in front of me. If you push the recline button on the armrest, the chair doesn't go back (of course it doesn't, the person's legs behind me are probably up against my chair anyway). Multiple people around me were also asking around if the chairs recline. I have a mild back injury and sitting up at 90 degrees the entire way was very uncomfortable."

Pros: "Changed my seat to a better one"
Cons: "Plane an hour late taking off"

Pros: "More important than the trip home last Wednesday was the reason for the trip. We attended my granddaughter's wedding. Everything else was secondary. Even if the trip had been in a one wheeled barrow, it would have been good. To get to what you want which is the mechanics of the trip. The two people who attended to the aisle chair, most teams were competent. Some hadn't done many passengers so they were fumbling with the straps. I've learned that I almost alway have to ask for one at the gate where they check or issue, (what's it called, loading permits, some kind of pass, not landing pass. loading pass. I can't remember and my wife has gone to bed.) Well, they have to come up with an aisle chair because I've only got 1 1/2 legs. I always make it to the seat on the plane, but the competency of the various crews is uneen. Sorry my answer is so nonspecific but I don't remember one airline from another. Great people all, get the job done."
Cons: "Not much I don't like. They get us there That is the main thing. Sometimes when the plane stops after it has pulled away from the Jet Way, the pilot gives an explanation that I find unfulfilling, not enough details. I suppose if they explained more, other fliers would find the explanation too verbose. I can live with it. Again this is about all flights and airlines. Nothing stands out, such as, " this awful thing happened when we left San Francisco.""

Pros: "Getting off the plane"
Cons: "Everything was cramped- not enough space to move. They completely ran out of overhead space. Completely crazy"

Cons: "Gate attendant recommended we check bags because overheads were full, but there were multiple empty overheads when we entered. This caused us an extra delay when we landed."

Pros: "I learned to stop flying Air Canada or United affiliated partners"
Cons: "Just about everything else"

Pros: "I was pleased with the timely departure."
Cons: "I could not put my coat in the overhead compartment."

Cons: "great service & was on time & we landed early too!"

Pros: "Boarding, on time and luggage handling were all smooth with no glitches"
Cons: "Snacks. Really, why bother."

Pros: "Blonde in front of me :)"
Cons: "There is no plug in"

Pros: "My seat"
Cons: "Snacks weren't very good"

Pros: "Nothing at all. Delta is the best I've been with."
Cons: "The attendant were the wrort I've ever. Continue to hit arms s d was very rude to passenger. One didn't close the over head bin while in sever tubulance."

Pros: "Download the United App (before takeoff! Or you'll have to pay). The App has some good movies and you can watch them free of charge."
Cons: "Nothing"

Pros: "Seat itself was comfortable."
Cons: "Out of several beverage options. TV was not working at my seat. Seats also a little cramped. Boarding seemed disorganized."

Pros: "I am 5'2" and this was the least amount of personal space I hVe ever had..."
Cons: "Space issue!"

Pros: "I'm never traveling with United again."

Pros: "Literally the only saving grace was an employee named David R at the Chicago desk on the morning of July 22. He helped my friend and I, calmed us down, and dos his job quickly and competently. He made me feel like a human instead of an insignificant part of the herd of cattle. Thank God for that man."
Cons: "I do not have time to fill out this box. I could write about everything shitty that happened, but then I would die typing on my phone instead of doing something amazing like bungee jumping or outrunning a grizzly bear."

Cons: "Tight seats - and I'm a small person!"

Pros: "It was delayed a few minutes but they did whatever possible to get it back on schedule."
Cons: "A long layover"

Pros: "overall the trip was pleasant, i dont like my 1 carryon be selected to not go in the overhead when groups like couples or families get to take on a few - but i did receive my carryon in a timely fashion considering we were not let off board after 15 min of landing"

Cons: "Everything"

Pros: "Can't sleep sitting up. Pretty funny watching everyone try..."

Pros: "Nothing"
Cons: "Being stuck in DC"

Pros: "Loved the Great Falls airport!! Who goes to an airport that has leather couches that you can lay down on and take a quick nap!! Beautiful airport!!"

Pros: "I'm jewish, I was given PORK after asking twice to make sure it wasn't. Not happy at all"
Cons: "I was served pork. This was a horrible experience for me. It is against my religion to eat this, I asked twice to make sure. .... very dissatisfied"

Cons: "They lost my piece of luggage."

Pros: "Blankets were provided"
Cons: "There wasn't any food or entrainment for me to rate."

Cons: "The worst part was the new seats are the smallest ever. I could not sit without my knees jammed into the seat in front of me, and on both legs, Ithe seats were narrow that the people next to me and I were overlapping shoulders - that was a first. Unless its flights in the future are significantly advantageous, United's losing my business. It's not worth saving a few bucks to me to be so uncomfortable."

Cons: "Could not get seat assignment 24 hrs in advance. Website said see desk. Phone call to United said pay more $ get a seat. Had to check in twice, once with bags...still no seat...wait in line again at gate for seat."

Pros: "Both flights were early, which was nice for a change."