Find Deals on International Flights to Harrisburg

No ac during loading in Florida is unacceptable

We had kids wound up from Disney and caused all kinds of problems. Normally the attendants are irritated, every single one of these remained genuinely polite. I really thought the staff/crew were great. Other than that the flight was fine, a little late, but all went well.

First Allegiant flight, so I did not realize the 40 lb bag limit. Made for a last minute headache during checkin.

Luggage that had recently been purchased and used only once was DESTROYED. Punctured completely through the hard sided case and cracked the length of the luggage - this is absolutely UNACCEPTABLE. Employees need to realize that we PAY for our luggage to be handled not manipulated. Maybe some people have money to burn, but for us, this is a hardship.

Boarding

American screwed up on the flight to Harrisburg. The booking software had the wrong plane in the system and they way overbooked the flight. My seat was at the front of the plane. Due to the booking system issue, they moved me to the very back of the plane. I am a business traveller and this is a big inconvenience. This is the second time this has happened to me. American doesnt take the issue seriously when I talked to supervisors. Originating out of Kansas City they told me I had to talk to the Charolotte desk. Charlott coulndt get a supervisor before my flight left. Linwood, the supervisor in Harrisburg couldnt do anything. This practice of selling one seat and replacing it with another is called bait and switch. It is illegal and unethical. I would have booked another flight plan or airline if I had this seat in my plan to begin with. I manage a team of 8 people and make the travel plans. This poor service will affect my purchasing decisions in the future and which airline I choose to use. Two members of my team were travelling to Harrisburg on different flights. Ryan, had his connecting flight delayed and delayed and finally cancelled at 10pm. He ended up driving from Philadelphia to make a business commitment. He didnt get in until 12:30am the next day. Christian, flew in connecting through Philadelphia and he had two delays but finally made it. He didnt arrive to the hotel until 12:10am the next day. This is unacceptable. American needs to get their act together and plan appropriately.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The plane eventually took off without a cancellation

Every American Airlines plane on this trip was delayed

N/A

N/A

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

AC was broken. They could at least give you a second cup of water. Tired of being treated like an animal

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

Liked choice of Biscuit, almonds or pretzel

I used mobile checking and did not get seat assignment till Boarding started