Daily cleaning, installation of cabin HEPA filters on flights to Jackson Hole
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$528||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, United Airlines and Air New Zealand have all waived their change and cancellation fees on flights from Worldwide to Jackson Hole. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights from Worldwide to Jackson Hole.
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Scores according to KAYAK customer reviews
Cons: "More staffing for check in. Reduced baggage rate. No additional fees. tv features"
Cons: "High price for mediocre seat"
Pros: "Everything was smooth"
Pros: "I lucked out getting an exit row. The gate agents were wet nice."
Pros: "Thank you so much for getting my confused and forgetful mother in law onto the right plane and back and forth from the gates."
Cons: "Don’t know"
Cons: "4 hours late"
Pros: "The crew was good, boarding was on the right time. It was a good flight."
Cons: "Only if there was free entertainment and free food."
Pros: "Accommodation and sevice was good."
Cons: "Great and smooth flight with a very friendly crew!"
Pros: "I missed my flight."
Cons: "Help me get my money back for a miss understanding"
Cons: "Cold in a plane"
Cons: "Mobile boarding pass workflow is terrible. I got stuck in a loop where I had to sign back in but was told it’s too late to check in (which I had already done day before) so had to get a paper ticket from gate agent."
Cons: "We sat onboard for two hours not being told at first what the holdup was. We were then told there was an issue getting a motorized wheelchair stored in cargo. The only indication about the delay was this. If a customer is traveling with this need I would presume the airline knows in advance so why was it a problem and a surprise which delayed a plane full of people for two hours. People missed connections etc. Not good! And barely any updates"
Pros: "Stewardess were very nice and helpful"
Cons: "Getting thru security in nyc was very backed up That’s not your Fault tho"
Cons: "You need to do a better job at facilitating/improving your bag tagging process. Also please prioritize accordingly so that passengers with short connection times are served first."
Pros: "Great ambiance."
Cons: "Service for food and drink closed with more than an hour left in the air."
Pros: "Good movies to watch"
Cons: "I was only offered a snack once. But drinks 3x."
Cons: "All good"
Cons: "She was a very unfriendly woman Not apologizing for running into his foot He fell asleep and didn’t realize he nput his foot in walkway"
Cons: "The whole experience."
Pros: "Alaska Airlines was efficient & friendly, former Virgin Airlines plane."
Pros: "Simple ways that make the atmosphere in the air a little more welcoming and friendlier."
Cons: "Check in was a disaster. The kiosks were all broken. No one gave us any info. 2 people were checking in a long line. Not good."
Pros: "Thistle plane was spacious and had a lot of legroom in economy cabin."
Cons: "thereay behave been ipads to watch movies on but not sure if you had to pay. No screens on seat backs, but I actually find that pleasant."
Pros: "Everything!!!! Especially The Flight Attendant Staff. And For The Price, From Departing From JFK-NYC To LAX-Los Angeles Is Fantastic!!!! I Would Definitely Recommend This Airline To Anyone Who Wants "Great Service" At A "Great Price";-D!!!!"
Pros: "1 hour early"
Cons: "It left 3 hours late . No free email or Facebook"
Pros: "Customer service excellent"
Cons: "Ground crew and crews on plane not communicating with passengers. I have canceled flight which my daughter texted me that flight canceled while I wear sitting at the gate. Next morning flight had delayed I found out while checking the flight status on line again I was at the gate"
Pros: "Clean, staff was professional, attentive and friendly."
Cons: "No vegan food options and they ran out of tea 2.5 hrs before landing."
Pros: "They were very hospitable and humorous"
Pros: "Warm staff both at the gate and onboard."
Cons: "Flight delay up flight delay. No PA system at the gate so the staff had to shout. Waiting in a hot plane for an hour plus. Plane had no headphones, no blankets, no food. Really a bummer of a trip."
Cons: "the person nwxt to me was hesitant to stand ip when I wanted to go bathroom. Ither than that I lived it. Attendants were super nice which makes experience different."
Pros: "Awesome customer service at all times throughout the flight"
Pros: "More leg room"
Cons: "Snack for 5 hrs flight is not too much"
Cons: "No free snacks anymore, that’s a bummer."
Pros: "The plane was nice and clean and the staff friendly...good in flight movies and tv selection"
Cons: "The flight left 1 1/2 hours late..I know it happens but would been nice to have been offered a free snack maybe... I feel like they should have a few free snack options..regardless..even if it is just peanuts or trail mix, pretzels etc.."
Cons: "Screaming baby. And it took forever to board the plane."
Pros: "Crew was super friendly. Flight got in early. Was able to sleep comfortably. Luggage check was not too expensive"
Pros: "Although the departure was delayed because of regulations for the flight crew, they made up the time and got us to Lortland only 15 minutes later than originally planned! Flight crew was friendly and fabulous!"
Pros: "The food order concept"
Cons: "No food, not even snacks, despite the long fligjt"
Pros: "My chair was broken the entire plane and there was no where to move me to. I was uncomfortable the entire flight"
Cons: "Update your planes"
Pros: "Love Alaska Air!!"
Pros: "Smooth Trip, nice staff."
Cons: "seat tight and not too comfortable. Fixed armrest on aisle make it hard to get out of."
Cons: "I spent more than $30 on food and drink, but got my 9rders as part of the normal service, as opposed to faster than those who didn't spend any money. It was painfully slow. the angle of the seat cushion is a bit high."
Pros: "Plane clean, boarding efficient, pilot cordial, flight confortable, arrived early despite delayed departure."
Cons: "Because video playback system was inoperable (not an issue for me—I am happy to read during the flight) the young crew had to perform safety announcements manually but were obviously ill-practiced and inexperienced at this, bungling their reading and even seeming not fully to understand the words. (They also botched announcing introductions of the pilot and crew, not seeming confident who was on board or as if they in fact knew their names.) This was of course unprofessional but also introduced doubt how reliable they would be in an actual emergency."
Cons: "At boarding, when overhead bins are full, you cannot force passengers to check their bags if they had planned not to. I was in a rush when I land and because it was delayed too I did not want to also have to wait for my bag at baggage claim. I was completely late to an event I was to be at."
Pros: "The lounge at airport was first rate"
Cons: "It was one of the worst flight in memory in terms of servoce"
Pros: "Flight crew was professional and responsive."
Cons: "The TSA lines are monstrous leading to flight delays. On board food ordering was disabled."
Cons: "Flight was delayed by two hours They changed our gate with no explanation My chair did no work They do not give any complimentary snack or offer head phone"
Pros: "Efficient boarding, reasonable space in cabin and overhead bins"
Cons: "JetBlue is awful. TVs don’t work. Staff isn’t friendly"
Pros: "I got a free coffee in the terminal which was pretty cool. I definitely needed it. And I've never seen a plane with TV channels. I liked that alot."
Cons: "Nothing I can think of"
Cons: "Not having a 10 hour delay/sleeping in the airport."
Pros: "The crew was ok."
Cons: "We wait too much, at least someone should have told the reasons for the waiting."
Cons: "Baby’s on board -_-"
Cons: "The tvs didn't work."
Cons: "TV wasn’t working"
Cons: "nothing at this time"
Cons: "The wifi didn't work, and this wasn't the first time thier wifi was out. I've been flying on jetblue frequently lately and that's my only issue. Everything else was good."
Cons: "Leaving on time. We got in at 4 AM."
Cons: "Would like JB to provide reading material."
Cons: "6 hour delay."
Cons: "Boarding pass on phone text"
Cons: "Awful treatment of passengers."
Pros: "The inflight crew was absolutely incredible. They were funny and helpful especially as our situation was incredibly bad."
Cons: "After waiting almost an extra hour plus for a delay, the boarding process was complete chaos. Not to the fault of the crew at LaGuardia, but just based on the annoyance and impatience of the passengers waiting to board. Once on the plane, our row was the only one with broken TVs. Unfortunately for my husband and myself, we were flying with two toddlers with whom we had solely expected to entertain with the TV."
Pros: "The flight was not completely full, so there was extra room."
Cons: "The choice of movies was poor. There were no charging stations for electronic equipment. The announcements kept on interrupting the shows. The crew did the bare minimum."
Pros: "The personnel were courteous and listen to your request ,the flight was exceptional.."
Cons: "No comments at this time."
Pros: "On time flight, roomier seat"
Cons: "Airport, IGA"
Pros: "Smooth flight, efficient pilot."
Cons: "Staff weren’t particularly welcome and didn’t have the usual Jet Blue character. Boarding was a nightmare with only one poor employee working the gate for a fully booked flight. TVs were old and signal broken most of the flight."
Pros: "Great flight with early departure; not crowded"
Cons: "Longer flight than normal due to Florence"
Pros: "On time and pleasant"
Cons: "You could hang meat in the cabin. Flight attendants just gave lip service. Not alone in my assertion. Left 93 degrees in NY and arrived in 82 degrees FLL with a runny nose and cough. Go figure."
Cons: "delays, crying children and sniffling sneezing passengers. Restroom was dirty."
Cons: "Delays, changed departure gates. Getting used to this on most airlines these days. Was hoping JetBlue"
Pros: "On time"
Pros: "Nothing really."
Cons: "1. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. Apparently JetBlue has a quota to meet as to how many people they charge for carry on luggage. 2. Refused to allow me to request my seat ahead of time to try and charge a $50 fee for an upgraded seat, even though by purchasing a ticket, I am guaranteed a seat on the plane. 3. Late once again. So far every flight taken by JetBlue this year has been late. My only on time flight this year has been with Delta. I do believe they are the new Spirit Airlines in disguise. This airline has been moved to the bottom of my list. I may take them once more but it depends on how many points I have with them, if it's enough to cover a free trip. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. They are also every discriminatory at that airport also, especially the people who work at JetBlue. I have to take responsibility for keep trying. It the same as beating a dead horse and expecting it to get up and run."
Pros: "Friendly crew and fast flight."
Cons: "No reclining seats"
Pros: "On time. Smooth flight."
Cons: "Drunk guy on plane."
Cons: "The the fight was 2 hours late"
Cons: "My flight was canceled due to weather conditions. I made a request for a refund and never received a reply."
Cons: "Everything was good !!! Thank you for the flying"
Pros: "Seems like spacing between the seats is greater on JetBlue than with some other airlines. Really like that."
Cons: "The boarding was a shitshow because nothing was done to prevent people from taking all of the overhead compartment room, so by the time my group boarded, there was no room. But, people were still trying and so that backed the line way up from 1/2 way into the plane all the way out the plane and IN SPITE OF MY REPEATED ATTEMPTS TO GET THE FLIGHT CREW TO ASSIST AND CLEAN UP THIS PILE OF HUMANITY, THEY DID NOTHING!!! They forced me to gate checked my carry on bag (no checked bag) and did not tell me I would not get it back AT the plane and had to go out through security to get it at the baggage claim and come back in through security and because of that incompetence I MISSED MY CONNECTION AND WAS STRANDED IN FLL OVERNIGHT. After the front desk continuously trying to explain to me how it was my fault some how, I HAD TO PURCHASE A SEPARATE TICKET ON A DIFFERENT AIRLINE OUT OF MIA AT 5AM TO MAKE THE WEDDING!!!! This is beyond unacceptable and as someone that travels for work and stays roughly 100 nights a year in hotels, I WILL NEVER ALLOW YOUR COMPANY TO BE ABLE TO PUT ME IN THIS SITUATION AGAIN!!!!"
Pros: "The terminal"
Cons: "All the DELAYS! Seemed a bit unprepared"
Cons: "Delays delays delays"
Pros: "Service was great, smooth landing. Great songs and communication by pilot and captain"
Pros: "really love the seats the crew was awesome! I will be flying jet blue again!!"
Pros: "The best part of this trip was checking in.. it was a breeze.. I must say the Orlando landing was the best touchdown I've ever experienced..Smooth.."
Cons: "Let's start with getting on the airplane was like herding sheep.. When I finally got to my seat someone was in it.. And I had no place to put my carry on.. The flight was suppose to leave 9:00pm.. we didn't leave til 9:40.. The safety announcement was awful. We cudnt hear most of it.. The turbulence was scary and the noise made me put on headphones to sleep. Once it landed in Orlando the airplane traveled around the entire airport .. It took forever to get off the plane but I was so happy to get off"
Cons: "2 hour delay"
Pros: "very accommodating pilot during 2 hour wait on tarmac"
Cons: "reading lite not working"
Pros: "Super respctful"
Pros: "Great crew."
Pros: "Crew from Washington to Cancún were extremely rude"
Cons: "Food, at least for first class."
Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."
Pros: "Flight attendants were amazing"
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Cons: "The entertainment system was out completely for the whole flight"
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "None of it"
Cons: "Everything. Can it please leave on time for once"
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "It was a quick service"
Cons: "Better food"
Pros: "Flight was smooth, arrived early..crew was prompt and courteous."
Cons: "I missed my flight due to Tsa"
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Cons: "Boarding was a little bit rushed and the gate agent was visibly irritated by some passengers who didn’t check their bags."
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Pros: "that we got to our destination"
Cons: "the bathrooms were gross"
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Pros: "That I landed safely"
Cons: "1st class was horrible."
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Pros: "got to change my seat and have a spacious exit row"
Cons: "Delayed two hours"
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Cons: "Missed our connection due to a 30 flight delay because crew duty day and crew rest and had to rebook on a later flight on the same day. Downgraded from first class by the airline without any compensation."
Cons: "There delay"
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Cons: "paying extra for leg room and checked bags"
Pros: "The tv in the back of every seat makes any seat a good seat."
Pros: "Delta changed me to another flight without charge and the rep was very accommodating and pleasant"
Cons: "Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually."
Pros: "Individual screen and USB port"
Cons: "No issues that could be controlled I.e. Person in seat in front for mine leaning way ......"
Cons: "My ears have never hurt so badly on a flight before."
Pros: "Check in was fast, didnt interact with any staff! It was great."
Pros: "Onboarding was easy and smooth. The plane was clean and the seats were comfortable. WiFi easily connected, too. Much better than expected for a budget airline."
Pros: "Nothing. Delayed for 4 hours. No time change updates were ever provided at the airport. No communications provided as to why our flight was delayed. No other options given. No food or drink vouchers given & of course, no discounts provided for future travel. Not that would EVER fly Sun Country again"
Cons: "Communication and updates. At the very least, food and drink vouchers. 4 hours is a LONG time to be delayed. Extra points had the airline reimbursed their $40 ONE WAY bag fee regardless whether it’s a carry on or checked luggage."
Pros: "The crew was great!"
Cons: "I had to take a bus from my gate to the plane from the new D21-26 gates."
Cons: "My seat was hard and worn out."
Cons: "It was delayed 3 hours due to rain that lasted about 30 minutes"
Pros: "Not crowded, and enough space"
Cons: "My luggage was lost"
Cons: "Nice service"
Pros: "I got to change my seat"
Cons: "The flight attendants were rude. Our flight was delayed and we were not updated nor given a reason as to why."
Pros: "The crew was absolutely wonderful And seat was the most comfortable ever"
Pros: "Two and half hour delay, they charged me 35.00 for one carry on luggage"
Pros: "Crew and check-in staff were very polite."
Cons: "A lot of people believe that SC is now an investors-first company, not a consumer-first company. Newer policies made by upper management have turned off a lot of people. Too many up-charges for baggage and seating. If I buy 2 tickets I expect that I can sit together without having to pay more. Plane was late, baggage carousel was delayed."
Pros: "Desk staff member very helpful When departures was busy more staff were called immediately"
Cons: "Difficult to navigate online payment for extra baggage. Inconsistency about carry on sizes We paid for extra leg room in an exit row and we're given a very brief safety talk while 2 others asked to sit in an exit row and were given no instructions"
Pros: "Crew was friendly"
Cons: "Delay flight Baggage fees Boarding took forever"
Cons: "Delayed 3 hours. Didn’t give us any information."
Pros: "Easy boarding and unboarding, fast luggage unloading"
Cons: "First class wasn’t separated from other passengers, seats not that much better, food a joke, totally not worth the cost!"
Pros: "Fast boarding, left on-time, arrived early, quick exit"
Cons: "It took 45 min for our bags to come out"
Cons: "I’m not sure why an airline, in 2017, doesn’t have WiFi available during the flight."
Pros: "Same issues in JFK and sfo"
Cons: "Same issues"
Cons: "Time to redo the seats. No padding for 4 hours is a little to much to ask of passengers."
Pros: "Seats were ok."
Cons: "The boarding process was much slower than expected then when we were seated, the plane was uncomfortably warm. With our vents open in full, we were bordering on sweating the majority of the flight. It was unpleasant."
Pros: "And the people who serve the cookies are nice!"
Pros: "Upgraded to First Class for free because of military, it was nice because I was already having an awful day leaving family and heading back to base so this was fantastic and exactly what I needed"
Cons: "The first flight I had was a coach seat and it wasn't very comfortable."
Pros: "Crew very accommodating."
Cons: "no free snacks though drinks were fine"
Cons: "I didn't like the fact that I was in the area of the gate, window shopping. Heard someone say that a flight was leaving early I went to the gate, plane was still there and they wouldn't let me board. They said they were paging me, but saying my name wrong. I was possible 1 minute (until the normal 20 min boarding), They were of no help and this even started before my trip. After calling several times, they would now give me my flight info, said I had to go thru Kayak. I stated they charged my credit card, they should have the info. A big struggle with them. Not happy, missed a leg of my trip and want a refund."
Pros: "Absolutely nothing."
Cons: "The people working at the desk at the gate laughing and running around pretending there was no delay. Only announcing the plane had issues when we were supposed to be departing. Waiting an hour later to announce we needed a new plane. Finally leaving two hours past schedule. Arriving to Minneapolis late and missing my connection. Being told to go back to ticketing and they new what was he opening yet they had no idea. Not getting a refund for my checked bag. Having to beg for a morning flight. Behind transferred to a different airline all together. Waiting for luggage that had already been in the baggage claim office for over an hour but no one had said anything. Worst airline ever. No wifi. Flight attendants were rude. Asked for a seat belt extender three times and was only given one when the plane was about to lift off. You're reading that correctly, the plane was moving and I still did not have a seat belt on. Worst airline ever."
Cons: "A lot of delays but they handled accordingly - weather is out of their control"
Pros: "Liked direct flight. Price was good. Staff was great. Smooth flight. A snack would have been great. Beverages were good. Didn't use entertainment. On time."
Cons: "When checking in our luggage the woman asked several times how many bags and we responded several times 2.my self and my wife. My wife even held up her hand indicating she was checking her bag. The woman charged me the initial bag fee of 25.00 then charged me again for an additional bag at 35.00. That was wrong since there was 3of us flying."
Cons: "Upon arrival, we had to wait about 30 minutes waiting for a gate to be open so that we could deplane."
Pros: "I changed my flight because of an emergency to the next day with no charge because of a "one time courtesy." So amazing and so thankful for that."
Pros: "Great price and availability of flights."
Cons: "I would have liked to have a snack on the flight."
Cons: "9 hr delay"
Pros: "Once again the flight was on time."
Cons: "The food was poor and the flight attendants was not fast enough with my drinks and the food was poor not what I thought i was going to get."
Pros: "The crew was fine."
Cons: "Delayed flight, slow loading, uncomfortable and couldnt bent Seat"
Pros: "First time flying Suncountry, very impressed."
Cons: "Argued with The stewardess. Embarrassed me. No wheel chair like I called ahead in time for. Just horrible. Never flying this airline again!"
Pros: "Flight departed and arrived on time"
Cons: "The seats couldn't recline and i had the middle seat which made it worse"
Cons: "The flight was delayed for over two hours."
Pros: "Flight back was smooth but going was a little rough"
Cons: "Counter agents were rude and flight attendant unfriendly"
Pros: "Last minute trip to MN and back to Bay Area. Went for a funeral. Flew Sun country for the first time both ways. Best experience I've/we've had flying in a while. Thank you. We'll be back - especially if y'all go to the east coast."
Pros: "We enjoy flying Sun Country and find it comfortable. The staff is very courteous and it's very good value for the money."
Pros: "Drinks were offered twice."
Cons: "No complimentary peanuts or pretzels."
Cons: "Website was down but it didn't say so you did all the details and then it would say Error. It said to call the 800 number. I did and was hold over an hour with no pick up. Horrible customer service!!!"
Cons: "They had major problems with our boarding passes at the gate. Computer system mess up. Had to reprint our boarding passes several times for seat reassignment."
Pros: "On time. Boarding a little hectic. Got me to my destination decent time."
Cons: "Check in baggage is not a nice deal. Never liked it when it started and sill don't like it. It is an irritant to most customers; why don't they just figure it into the fare so it wouldn't be so obvious. But many airlines are like this - if the cattle don't complain, well why kill the goose that lays the golden egg? Knee room! PLEASE just one more inch of knee room!!!!!!"
Pros: "Overall the trip was excellent! Service, timeliness, staff, ... All excellent!"
Pros: "At least music , a movie and pleaseeee!!! Maybe a chips or something with the drinks"
Cons: "Overall was ok"
Pros: "Inability to move up seat given 6’0 height and several available."
Cons: "Worst turbulence ever."
Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."
Cons: "Bigger snack"
Cons: "Seat was very hard and uncomfortable"
Pros: "Comfy seat, great entertainment options"
Pros: "The steward was super friendly."
Pros: "Tight seats"
Cons: "More accurate notifications of flights"
Cons: "Delayed significantly. When we landed there was no gate for us to taxi to. All around a bad experience."
Pros: "Great stews"
Cons: "Food, 1st class had granola bars. Live tv was advertised, but not available"
Cons: "We had 3:10h delayed..."
Cons: "All Excellent"
Pros: "Arrived on time"
Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"
Pros: "Service top notch"
Pros: "Smooth ride, checked in online, electronic boarding pass, going through security - a breeze. Was little apprehensive because I heard bad things about AA - my 1st experience was good."
Cons: "New cheap fare is honestly offensive trash."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "On time and arrived early!"
Pros: "The fly departed on time"
Pros: "Bad weather came in n I was rerouted on Time"
Cons: "The seats were very uncomfortable"
Pros: "Good Airplane"
Cons: "Delays and baggage delayed"
Cons: "No power outlets. A bag of chips in 1st class is pretty weak. Compared to Europe flights we can from, aircraft felt like 1960's Aeroflot."
Pros: "It was on time boarding and landing"
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."
Cons: "No priority boarding for people with babies and toddlers"
Cons: "It's AA, never again"
Pros: "It is good"
Pros: "This time every thing excellent"
Cons: "No tv on seat. Those dumb comedy tv show"
Cons: "Entertainment was boring"
Pros: "Left on time!"
Cons: "No peanut options for gluten free customers"
Pros: "When it comes to travel, there is always something that can go unexpected. Is that happens to you and you come to AA counter with a positive attitude they will make sure you are satisfy with your service."
Pros: "Movies were available to watch."
Cons: "Good service ! Window seat!"
Pros: "Not enough luggage space for regular number of passengers on board"
Pros: "On time"
Pros: "I believe that a cup of juice and small coffee cookie only its unacceptable. Not even coffee is lame"
Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."
Pros: "thiughy it was a good price on the fare. Now I know why"
Cons: "The representatives and staff at your LaGuardia airport need some serious customer service training. Very rude - no one seemed to know what was going on. Flights were pulling up they rebooked and they were fussing at customers. Understaffed and delaying and canceling flights. Would not recommend to anyone to fly with them. Even on connection changed gates 3 times. So customer unfriendly!"
Pros: "Rosa was great at handeling a pushy, borderline rude customer. I couldn't handle that kind of stressful job."
Cons: "Anticipating that I wasn't going to be able to get on the standby after missing the connection from Boston due to equipment failure. I had a shuttle booked in Charlotte and may have missed that too. It was already a 12 hr. travel day and I was dreading it being longer."
Cons: "Overall attitude, more co concerned about making a buck instead of making customers happy"
Cons: "The seats are way too small."
Cons: "Did not allow me to sit in the location I had been assigned."
Pros: "On time and smooth"
Pros: "Everything was very smooth-uneventful"
Airlines flying to Jackson Hole have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Jackson Hole
Masks required on board, masks provided on flights to Jackson Hole
Social distancing seating
Middle seats unavailable to book on flights to Jackson Hole
Testing for antibodies, testing for symptoms for flights to Jackson Hole
Waiving of change fees. Search flexible flights to Jackson Hole