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The app worked great. The crew was good and even the cheapest seats were pretty comfortable.

Not getting a complimentary snack or beverage.

Seats do not recline. Seats are not very padded. Only complimentary water.

Not much really

Flight was a hour late, pretty sure i paid for my carry on bag while others didn't. Granted I am tall but my seat seemed even more cramped than usual. No complimentary beverage/food service and cost of available beverages/food is too high. Crew didn't announce correct time change.

My return flight time was changed from a premium time - with a premium price - to a terrible time. Frontier only offered one flight per day during the time period I was traveling so I had no options for changes. You also have to pay extra for everything- carry-on bags, seating. You don't even receive a complimentary soda or cup of coffee. Unless there were no other reasonable options, I would not choose Frontier again.

cheap, on time, friendly staff

seats don't recline, no complimentary drinks or snacks

Bag check was efficient. Take-off and arrival were on time. Ground crew was friendly and efficient.

Had to pay extra for bags, and seats. Nothing was free on board....even water was sold! Announcements on board were abrupt and lacked tact and friendliness.

More seating room than New 737s, and the seat was more comfortable. When did we ever used to say that?

Boarding was smooth, staff was responsive and we arrived early. Basic flight - not bad and nothing wow.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was quick. They have prettiest planes in the air.

No TSA Pre participation, even more uncomfortable seats than elsewhere, add on fees made it less of a bargain than advertised , courtesy drinks and snacks apparently not available.

After being delayed for a little more than 3 hours, the crew was understanding. However, the seats were uncomfortable, the boarding was unorganized, and I will likely never fly Frontier again.

I was travelling with my handicapped wife, and the concern and consideration of all personnel was most appreciated. Bill

Lack of bendable head rests Snack options

The crew moved quickly to get us in the air once we had a plane to get on.

I waited in an airport for 10 hours because there wasn't a place to get on. They messed up the schedule then two different planes had problems that made them unsafe. This made me feel uneasy about flying with them at all. Overall not a good experience.

We landed 30 minutes early.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

I loved how there were screens to pass the time with. I watched a movie the whole way back home and it really made the ride smooth and enjoyable. There were some great movie selections.

I had trouble choosing one movie. Too many good movies.

The crew did the best they could after 3 delays and having to then get off the plane for another hour while a tire was changed.

This entire flight was pretty god awful. The plane itself was the old MD-80 which looks and feels like a museum reject.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.