Daily cleaning, installation of cabin HEPA filters on flights from Xi'an to Denver
There are no direct flights from Xi'an to Denver. The quickest journey takes 22h 28m.
A passport is required to fly from Xi'an to Denver.
Xi'an and Denver are both served by 1 main airport. You will leave Xi'an from Xi'an Xianyang and will be arriving at Denver Intl.
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Scores according to KAYAK customer reviews
Pros: "The crews are very polite. The food is good. Service is good."
Cons: "The boarding gate doesn’t have elevator or scalator and it’s hard to go up/ down the stairs (NAIA). Aircraft seat looks old. Overall the flight is good."
Cons: "More flexible seat"
Pros: "Crew was really helpful."
Cons: "There could be a vegeterian food option."
Pros: "crew was efficient. economy seats are roomier than most. food is tasty."
Cons: "no salt or low sodium option meals for people with heart disease and dietary restrictions. less repetition on same announcements that interrupts watching/listening to entertainment console."
Cons: "On time departure"
Pros: "(Business class) Friendly, helpful crew. Very good food and a pretty comfortable and adjustable seat that was great for two passengers travelling together."
Cons: "In flight entertainment system was a bit outdated."
Pros: "I slept like a baby the whole way!"
Cons: "I don't care for the food. It upsets my stomache."
Pros: "Staff friendliness, leg room"
Cons: "No sleeping eyepatch"
Pros: "Efficient staff. Well mannered and easy to communicate with."
Pros: "on-plane service is good"
Cons: "back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding."
Cons: "one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time."
Pros: "My husband and I were flying out of Jeju Island on the morning of 6/27/18 flt#OZ8922 to Seoul for a connection to Tokyo. The morning had some heavy rain and some flights were delayed, including ours. I don’t know if it’s your normal procedure in these situations but your staff at the baggage check/boarding pass counter were extremely conscientious and effective. They anticipated our dilemma and had our baggage removed from the delayed flight and put us onto a Korean Air flight that got us to Seoul on time to make our international connection to Tokyo. It was a long and tiring day of travel but because of your profession personnel it, including those at Korean Air, we avoided what could have been a much tougher situations unfortunately I can’t recall the names of the staff involved. I want to say the was a lady last named Joon and one last named Kim. There were other staff too, a young man that brought our luggage back to the check-in counter, and a lady that ran us through the terminal to Korean air and escorted us through security to the boarding gate. all in all it was amazing and thank you to your company and fine staff."
Cons: "The wonderful staff that give such excellent service."
Pros: "I always have a good experience with Asiana."
Pros: "It's hard to get comfortable on a long flight when you are on economy. But the crew was helpful."
Cons: "I did not like the limited choice of food."
Cons: "That they gave up our seats when I already confirmed and picked them a few months ago when I purchased the ticket. I was told the airplane changed and our seat assignment is different. They wanted me and my 80 year old Mom siting in different places. I refuse and explained she can’t be by herself and showed my confirmed itinerary seats. She then found seats for both of us to sit together."
Pros: "Service staff was great, excellent service"
Cons: "Planes are a bit dat d"
Pros: "Legroom was spacious"
Cons: "Only 20 odd movies on all flight?. Not having range in beer ( they only had 2 Korean brands)"
Pros: "Loved the service and comfort, food was exceptional for an airline."
Cons: "Suggest a better selection of movies and tv shows."
Pros: "The attendants were very nice and the food and drinks service was good."
Cons: "The seats are pretty uncomfortable."
Pros: "Food and the services by flight attendants."
Cons: "tight seat."
Cons: "Every flight with asians was delayed."
Cons: "Broke my luggage. Twice in a row."
Cons: "4 hour delay"
Pros: "On time arrival; professionalism."
Cons: "The business class seat is cramped for business class standards. I also wanted seconds for dessert but somehow I was made to feel it was not allowed, that the FA has to check with someone if there was enough on board. Mind you the plane was not full."
Cons: "For whatever reason they had me go to the end of the line even though my ticket was for business class. I wasn’t upset, byt just a little confused. Other than that everyone else was pretty polite."
Pros: "Food and flight crew"
Pros: "Meal was surprisingly fresh & tastey."
Cons: "Seats not comfortable. Entertainment system minimal selection."
Pros: "The crew on this leg were phenomenal. They were very proactive and friendly, and were always smiling and happy to help. Upon boarding, a family had taken over my seat and row, moving themselves without asking and displacing all 3 of us in that row. The crew quickly found a solution where everyone got a seat they desired, even with a completely full flight. The food and entertainment were excellent, with a decent variety of movies and TV shows."
Cons: "When boarding, there is just one huge line with the entire flight lined up. Myself and a few other passengers just waited around the gate area until final call and then boarded, avoiding having to stand in the line that stretched to the next gate. Legroom was decent enough for a 5 hour flight. Asiana flights seem to be in no hurry to depart on time, although they usually arrive on time. We boarded on time, but my flight left the gate an hour late. However, we arrived to PNH ~15 minutes early, so that made up for the delay."
Pros: "We really enjoyed the size and comfort of the Airbus 380. Very quiet and powerful as we crossed the Pacific Ocean. The crew were very helpful and always friendly throughout the entire 11 hours back home."
Pros: "the service of the onboard crew"
Cons: "the flight was delayed"
Pros: "The crews are friendly and Helpful staffs."
Cons: "Chairs is not comfortable. It so hard!!!"
Pros: "Crew friendly and helpful. Plane clean, food not great but decent. Takeoff right on tme."
Cons: "Cramped seating, no leg room, made for a long, uncomfortable 11 hour flight. Small selection of movies."
Pros: "I like flying Asiana! Clean, they have built in entertainment screens, and friendly staff."
Cons: "The only thing I found confusing was I requested a Hindu vegetarian meal. For some reason, part of my meal had chicken... luckily, had dinner before boarding the plane so wasn't an issue."
Cons: "More options for tv shows such more episodes for korean tv shows like running man. Etc."
Pros: "I got randomly upgraded. That was my first time flying business. It was pretty lovely. Lots of room, highly attentive staff that calls you by name."
Cons: "I guess the buttons that controlled the seat were confusing but I can live with that."
Pros: "they to change the movie selection going to and from food was just okay Service was excellent No problems experienced"
Cons: "Well I paid for the flight and bought insurance to visit my fiancé for Christmas. A few days later I found out my fiancé was cheating on me, so I tried canceling the flight. My reason wasn't good enough and it didn't matter that I'd bought insurance. I will never go through this trash of a site or its insurance again."
Pros: "The company called one travel agency quoted $1,000.00 per ticket from Vancouver to tokyo. I purchased 3 tickets but in about 3 weeks later I find out that they cancelled it. I complained about it and they asked if I wanted to purchase the same tickets from the same flight and seas for $1,500.00. Because I wanted to save $50 (Air Canada was $1,050.00 through Travelocity at the time), I had to pay $1,400.00 for Air Canada ticket 3 weeks later. I will never fly ANNA or deal with travel one. Even though it is a little more expensive I will only deal with reputable company such as travelocity."
Pros: "Very comfortable, good service. Only thing I didn't like was the way they do the entertainment system. You change "channels" and to watch the thing you want you have to find it and then rewind to the beginning. The music channels loop after about 6 songs."
Pros: "Had the Korean BBQ and was excellent. Entertainment options were great too!"
Pros: "Plane was clean and crew was friendly."
Cons: "This was a 5 hour flight and there was no food offered. There was also no entertainment option other than music."
Pros: "Quick boarding, on time, nice crew, clean plane"
Cons: "After 20 days of returning..movies option hadn't chnged."
Pros: "Overall, the long flights between the US and Korea were quite comfortable, the food was decent, and the crew was efficient."
Cons: "The connecting flights, from Korea to Vietnam were not as comfortable (understandably as it was a smaller plane), and the food was close to inedible on the shorter flights. I'm not sure why the quality of good goes down so much on the shorter flights."
Pros: "Everything was great: service, food, comfort, etc."
Cons: "I liked everything about this flight-- no negative feedback!"
Pros: "The staff was nice and accommodating which is a big plus and the food was pretty good too."
Cons: "The flight was super delayed. Don't get me wrong I know things happen and I even know they used that time to make sure the plane was good to go, but it's the principle. I had expected to make it Bangkok at a certain time, but this delay well...delayed me lol. You get the point."
Pros: "The service was very good. The crew and staff were courteous, fast and efficient. We left on time, they didn't lose my luggage, they communicated with the passengers very well. I like the legroom in the aircraft and the overall cleanliness. I will definitely fly Asiana again and recommend it to others."
"I did not use this return flight as I was going to Europe for work. The flight coming to Montreal 7 days prior was flawless. There was a 50 min delay that was not unexpected. Nothing wrong on Kayak or Air Canada about this flight."
Pros: "The crew that greeted us (and sorted out seats) was excellent."
Cons: "We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport."
Pros: "Very nice crew!"
Cons: "Was almost three hour late..."
Cons: "I was made to pay for my carry on because of weight. I didn’t understand that when I booked. I am also certain that many other carry ones were more than 12 kilos."
Cons: "Terribly small seats"
Pros: "new airplane, some juice offered, good entertainment, staff was ok on the return flight (first class)"
Cons: "nothing to eat, no leg room, poor wifi, hidden fees for checked luggage, damaged baggage on the return flight. I asked for some more water on the first flight, and the guy gave me a look as if I had asked him about his soul."
Cons: "Small plane, no room for cabin luggage"
Cons: "boarded and closed gates 30 min early without warning. almost missed it"
Cons: "Never been on a smaller plane. I've traveled private planes with more room!! Air was so bad, even the food smelled bad and couldn't even think of purchasing any. With a flight that long and people waiting for stand-by, you'd think a larger plane might be in order."
Cons: "My flights were so behind I missed my connection for Toronto to Tel Aviv and was rerouted to London and then Frankfurt but the plane was late getting there as well. Air canada had no crew on the ground and over and hour wait for customer service on the phone so i had no way to find out what my reticketing status was. I was passed off to numerous other airlines and sent through the airport to the incorrect terminals in heathrow causing another missed flight. Air canada did not accept the responsibility to maintain my reservation and get me to my destination efficiently. Even when I spoke with a phone representative the person was rude and never sent confirmation of my flights so I had no reference point for flight numbers or air lines. All of his added up to more than 13 hours of delays on what was already a 24 hour trip. Worst travel experience of my life."
Pros: "Absolutely nothing to like . Bad service all around. I will never fly AC again"
Cons: "Terrible employees in Miami. Rude and unhelpful. Delay due to late arrival. Then diverted to Toronto because of AUR CANADA'S STUPIDITY. Had to "sleep" in airport. Delayed leaving Toronto next day. Baggage lost. Lost day at work. A general NIGHTMARE FROM START TO FINISH"
Pros: "Had to cancel due to flooding at my house. Air Canada was super kind and offered me a credit. Thank you!"
Cons: "we took off 3 hours after our actual take off time due to the cargo door not closing. we sat on the plane and they kept the exit door open causing very cold air in the plane. the door should have been closed to keep the heat in. for the 3 hours we were not given or even asked whether we might want coffee or something to drink or some kind of snack, they gave the business class something tho."
Cons: "Late flight the crew did.t care and many people missed connections. The customer service at the airport desk was understaffed slow and rude. They we're not helpful in trying to get new flights booked and I felt like it was asking a huge favor even though it was Thier delayed flight that made me miss my connection."
Cons: "Why no food or snacks?"
Pros: "No food, an hour late"
Cons: "No free snacks"
Pros: "The gate agents were polite and the boarding was relatively smooth. Food was fine and flight attendants were Excellent!!!"
Cons: "First point of contact was incredibly rude. First she told me she couldn't find my reservation. Once she did, she gave me a lecture about my married name. Next she refused to let me take my carry on bag saying it was too large even though it fit on all flights to Montreal. Once I proved it would fit with the luggage sizer she had moved on to another customer and ignored me for 10 minutes while I stood there even though my boarding passes were printed. When I got to the flight, I found it could have been gate checked but there was no need as the flight was NOT FULL and my bag fit with no problem at all in the overhead bins. In 35 years of flying this was the worst experience I've ever had."
Pros: "on time, friendly staff"
Cons: "never on time, late flying both way's"
Cons: "Headphone socket broken on this older airplane. Only purchased food available so n/a."
Pros: "Crew was professional."
Cons: "Why not due the security briefing while we are sitting there delayed?"
Cons: "Left our luggage in Montreal!"
Cons: "The time that I need to wait for my connections....I was traveling by myself with my two daughters 6 and 2 years old. And been honest wast pretty hard. Also, nobody told me about the permit that I need to have to go to Canada. I did the process online at the airport. Was fast but pretty stressful."
Pros: "The crew was friendly."
Cons: "The plane was old and looked like it was going to fall apart. My seat was torn and the back of the seat in front of me was broken. Not my favorite airline by far."
Pros: "No complaints about the flight attendants"
Cons: "Seating very tight and uncomfortable. Luggage handling is the worst I have ever seen. Out of 6 in our group, 2 had lost luggage and 2 had misplaced luggage. Airport customer service didn't care if items were lost or misplaced. Very unprofessional all the way around!"
Pros: "Everything was good."
Cons: "No issues"
Cons: "Crew was rude and poor communicators."
Pros: "Th flight attendants were nice. The entertainment system was working and the movies were good."
Pros: "good fast flight with great flight crew"
Cons: "food was mediocre"
Cons: "Minimal cabin service. Plane arrived late. Almost missed connection. Officious cabin attendant."
Pros: "Air Canada personnel made sure I made the connecting flight from Paris to Denver through passport control and the repeated safety checks in Montreal. The small aircraft was spacious even in economy."
Cons: "A male flight attendant was unwelcoming when I finally got to the plane (being late was not my fault). Did not want to help looking for a spot for my normal size carry on. When I pointed out one above him, he left my bag there and just walked away. I am 69 years old, 5'1"."
Cons: "previous flight was late so we had to be rebooked. The line was insane with 3 agents. The 3rd said go to the other 2 lines. The second went on break leaving one agent. A manager came down and gave the sorry here is our corporate email speech to two girls in line but left without acknowledging all the rest of us waiting. It was a mess. When I got my ticket she was like here you go without explaining anything or a sorry. When I asked for a few details like am I in a hotel overnight or when do I leave she gave me an eye roll. When I got to the plane after traveling all day and waiting extra hours there was an empty row right in front of me. I tried to lay down but the attendant made me move because I hadn't booked comfort plus even though the flight I booked I would have been in Denver hours ago. Things happen but it's all how you deal with it and air canada does not deal well."
Pros: "Prompt and courteous. The Embraer was not new, but in good shape. Entertainment was minimal - especially in comparison to the Dreamliner we flew from Europe to Toronto. The flight from Toronto to Denver was about 4 hours long, but the only included refreshments offered were sodas, water, or juice. Air Canada could do better on the food front. (Other food was available for purchase.)"
Pros: "Again, the entertainment options were the best part of the flight."
Cons: "It was a short flight, but it was still very cold. I didn't ask for any changes because of my previous experience, so I just wrapped up as well as I could and bore the chilliness. The crew was less than friendly."
Pros: "The crew was great"
Cons: "The gate changed 4 times and there was confusion at final boarding. The Toronto airport TSA agents have absolutely no manners and need to be retrained or fired. Traveling has become very stressful and try make it worse. There was a Hispanic girl, heavy set with curly hair yelling at us to approach the scanners. I talked to her asking her to be gentle with us because we'd just flown for 7 hours and are suffering from time zone changes. Another yelled at my seatmate about his travel size after shave. She was a black Caribbean. She snapped at me about the importance of security and that he was rude for saying he didn't care that she'd throw his stuff away. I told her that he said he didn't care because he's tired and quite frankly, a trail sized aftershave that she doesn't approve actually doesn't matter and is nothing for her to get worked up about. Her colleagues were all staring at her as she started throwing her weight around and making unprofessional nonverbal noises. Then there the room where you weight for your name on the screen to appear if your number is 1 or 2. The people in there are extremely gruff. There was only one Hispanic woman who took my slip of paper that had my pic who said please and thank you. Then when you go to customs to get your passport signed, the guy at counter 10 starts arguing with me for no reason. I put 1 family member on the customs form. He asked if anyone is traveling with me. I said no. He clarified that one should mean an additional person and not just me traveling. I said it wasn't clear and I didn't know. But he decided to get argumentative with me about it until I said ok and walked away. Your TSA process is a nightmare. I did not experience that at Heathrow, Vienna, Or Tel Aviv (all places that have recently experienced terrorism). I didn't even experience it in my arrival town Denver. Toronto TSA is very very poor."
Pros: "The in flight entertainment was great!"
Cons: "They lost my luggage!!!"
Cons: "Long line and not much organization during boarding"
Cons: "I didn't like that there were no screens to watch and I didn't know I needed the app on my phone to watch movies until I was already in e plane and too late download it."
Pros: "That I eventually got to Denver"
Cons: "Poor planning no backup aircraft I knew status via apps before staff did"
Pros: "Their was a two hour delay, the planes cabin was at about 55-60 degrees and due to bumpy ride...service was delayed (obviously not the fault of anyone). Just overall, uncomfortable experience!"
Pros: "On time, courteous, great movie selection for the very long flight. Food was decent."
Pros: "Nothing to like or not like. Classic small (Embraer) flight for 3 hours. Nothing special one way or the other."
Cons: "Got to Denver 4h Late."
Pros: "Excellent customer service, offered plenty of water to drink, entertainment consoles worked on this flight. Suitcases didn't take long to be unloaded."
Pros: "AIR CANADA MAKES YOU FEEL TO BE A SPECIAL BEING, OFFERS INFORMATION, FACILITIES AND AID YOU."
Pros: "The crew was very nice"
Cons: "The seats had no padding. Food had to be bought."
Airlines flying from Xi'an to Denver have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Xi'an to Denver
Masks required on board, masks provided on flights from Xi'an to Denver
Social distancing seating
Middle seats unavailable to book on flights from Xi'an to Denver
Testing for antibodies, testing for symptoms for flights from Xi'an to Denver
Waiving of change fees. Search flexible flights from Xi'an to Denver