Just overall a poor experience with little to justify the price of the ticket!
I am very satisfied for choosing that Airlines! It was my first time but the everything went smoothly! Thank you!
OK, would prefer some meat for dinner, not just pasta although was tasty. There was only one dish, no choices
Accommodate the passangers at the gates. They only allow groups 1-3 to sit near/at the gate. We had to wait 3 HRs an had to look for a seat far away from the gate. Other than that was like other Airports.
It was a great experience. The aircraft is a bit dated but other than that it was great.
Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
We were delayed three hours from Montenegro to Vienna on our outbound flight and then rebooked an extra leg on our trip to the US. Our bags, which Austrian made us check in in Montenegro even though the flight was barely half full, didn't find us for ten days. Then, when we asked for compensation for the delay we were given the runaround that the flight originated outside of the EU. Next time we fly Turkish Air.
Most of the crew members were rude, flight arrived late and we missed our connecting flight, they damaged my friends suitcase so badly that two wheels had been destroyed.
Loved the courtesy and punctuality. Very professional and most importantly on time.
My layover in Vienna was supposed to be 35 minutes but because my flight was canceled I had to wait in the airport for an additional 8 hours.
The seats were not very comfortable and very close together.
There were not enough staff and signage to direct people to Wizz Priority lanes for check-in and boarding. It didn't feel like we were Wizz Priority holders.
They boarded us despite knowing we wouldn’t be taking off for another hour and boarded us into a plane who’s air conditioning was not working properly. So we were sat in a hot plane for an hour with no access to the bathroom getting hotter and hotter. A little bit of communication between the teams would have avoided this.
Crews are great, chill, good snack sets on offer, I didn't feel they play any annoying budget airline games. I will probably fly with Wizz every chance I get it
All in all is not bad, but the boarding by walking outside in the airport airplanes area in the wind and rain to go up the stairs to board the plane that’s too much inconvenient. Hopefully that will change and we use the normal gates at the airport to board the plane! Thank you!
After the flight. Waiting to long to get off the plane
Was denied to enter the previous plane so couldnt make it to this one
My fligh was suddenly canceled and no ine approached me The web response was the only one and it was poor and not satisfactory Wizz did not take care for moving me and my family to another flight instead and simply gave us back the flight credits which i cant do nothing with !!
The crew was not very friendly or did not seem like very approachable. The plane was quite dirty and it didn’t sound too good when landing.
Economical flight. Good for the price. Direct destination, no stopovers. No USB ports for mobile charging. No movies or tv onboard.
Payd for long seats for our parents and because they don’t speak English fluent they have moved them. Absolutely scam!
The flight never took off because two naughty kids, Donnie and Bibi, did a silly thing. Started a war.
delayed flight, bag was delivered earlier than I landed, no even water was offered during the flight...
The behavior of the front desk and lack of explanation of hidden fees and prices in emails send pre-flight marred things up. 1 star
I miss my flight due to boarding pass won’t load up
The border control opens at 4:30 so there is no point in going in early as the wizz email suggests. Our flight utilized a plane with plastic seating which was really uncomfortable.
Check in took very long. All three priority agents left for lunch or something and the line did not move.
Attesa lunga nella comunicazione del Gate e dopo l'apertura del Gate
Wizzair is a mess, don’t trust them, all flights are delayed, nothing is secure with them, they are the poorest of all companies.
Communication was impossible: feedback was missing, no alternative communication options are offered. Check-in without feedback and the status was unclear at the airport until the last minute. A whole weekend under full stress. Never fly again but never use your platform again!!!
Great flight and great crew. Many thanks to them for their hard work making our trip so relaxing.
Online check-in was unavailable for my flight. So I waited 40 min in the queue at the check-in counter. Then, unlike any other airline in the world (and I am a very frequent international flyer) Pegasus was adamant that my CPAP was just another carry on and that I had to pay extra for it. Then, after I had paid in advance for a seat, they insisted I could not sit in an exit row because I was over 60 years old (I'm clearly in good shape and buy exit row seats more or less weekly). We pushed back harder and harder and insisted on talking to the station chief, who spoke with the counter staff by phone (not to me) and eventually relented. Experience on boarf was ok-- for a budget airline.
https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.
Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.
The crew was utterly non helping and non courteous.I asked for a water. The air hostess could have said it's paid . She informed me that I will come later after serving but never turned up. The seats were never comfortable.My first and last flight with Pegasus.I am not taking again
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option
