Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$297||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Yosemite National Park to Memphis.
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Scores according to KAYAK customer reviews
Cons: "The man sitting next to me was coughing and not covering his mouth. I am especially concerned given the recent Coronavirus outbreak."
Pros: "Seating and serving, both very good"
Cons: "I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do..."
Cons: "the crew seemed be very stressed!"
Pros: "Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination."
Pros: "The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts."
Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Cons: "My monitor isn’t really working after rebooted. And the audio hole wasn’t tight enough"
Pros: "Delta is wonderful! Helpful and on time."
Cons: "Food was blah, not hot and watery"
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Pros: "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
Cons: "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."
Pros: "Nice suites though they feel a little cramped. Good for privacy"
Cons: "lounge in PEK was under renovation, temp lounge was not very nice"
Pros: "comfortable flight"
Cons: "Very slow plane turnover."
Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"
Cons: "Better screens for in-flight movies. More legroom or upgrade options."
Pros: "We got on we took off and arrived on schedule just as it should be."
Pros: "Everything clicked from the start"
Cons: "This flight always arrived 25-30 minutes early...why cant delta post the correct arrival times?? My first class priority boxes did not come off first but near last and wet!? Bad handling but at least within the 20 minutes!"
Pros: "Short and easy"
Pros: "Flight was safe, smooth & fast."
Pros: "Inflight Service is great"
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "My bag was roughed up a bit. Protective belt was torn off & signs of light damage."
Pros: "The seats were comfortable,,,,,, And we flew fast than other airlines I been on, And wow the stewardess were the best , wow service was excellent,,,,,,,,,there was lotion in the bath room, And tooth brushes and tooth paste, wow loved it, Great flight, thank you."
Cons: "Really everything. Love the Korean airport, There was a small capsule room I rented for the time between flights ,,,,, and not have to leave the airport .....took shower and nap. Just what I needed, Then got me three sandwiches and big thing of orange juice at Seven Eleven,,,,, Ahhhhhh happy happy happy."
Pros: "We landed"
Cons: "They need to raise the temp on these planes. Give free blankets or put a warning on the boarding pass saying that you will freeze."
Pros: "Everything went smoothly - very happy"
Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"
Pros: "Delta gate agents kept everyone well informed and updated as to new boarding time/procedure"
Cons: "Flight was delayed by 4 hours and reason was not explained or obvious"
Pros: "On time, free beer , good price"
Cons: "No movie, no charging telephone"
Pros: "Not crowded?"
Cons: "It's a 6A flight from RNO to SLC meaning you are up really early to get to the airport, checkin and wait. There's no Delta lounge, so you're stuck trying to find something to eat and somewhere to sit well before our flight. The exit row seating does help, but the seats didn't recline making it a bit more uncomfortable."
Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Pros: "Flight attendants very friendly."
Cons: "Being next to lavatory."
Pros: "Crew was nice"
Cons: "Plane smelled strongly of urine whenxwe boarded and for the next 6.5 hours."
Pros: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."
Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"
Pros: "Friendly, efficient"
Pros: "Flight attendant Gillian Awesome. Crew was fun and made my kids first flight great."
Pros: "Itwas fast and easy."
Cons: "Nothing. Everyrhing was good."
Pros: "Our flight attendants were lovely people specifically the first class attendant and he was humorous and witty, polite and friendly trying to make our christmas eve late night flight to be enjoyable."
Cons: "When we touched down in a blizzard we were told there was no jetway available and we had to climb down an icy ladder to walk probably 1000 feet on black ice barely seeing where we were going and at least one person fell and overall it was just very unprofessional and not the quality of service I expect from Delta."
Pros: "Many thanks to Delta for changing our flight at an even exchange to get us out of Florida before the storm. I will fly delta again."
Cons: "Old plane to and from San Antonio. New planes make for a more comfortable ride"
Pros: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."
Pros: "Good Snacks, crew is friendly, toilet was clean and we arrived on time"
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Cons: "The flight was cancelled after waiting in the airport all day! I missed my conference on Thursday and Friday morning because I had to rent a car and drive! They did not seem concerned at all sbout money that was lost such as hotel, tickets for conferences and gas. All was said is the weather was bad snd we will get you out soon as we can."
Pros: "Great cup of coffee, and some real lookers that were easy on the eyes :) on this flight. For an early morning flight this is always important. This was a connecting flight."
Pros: "My Delta flight from Salt Lake to Orlando was the dreaded redeye. Flight was packed, no empty seats. I had a middle row seat. But the plane was new and the seats were comfortable. The flight arrived early.I slept or tried to sleep the entire flight. No complaints."
Pros: "Very comfortable for such a quick flight."
Pros: "Delayed flight from SRQ to ATL with tarmac delay of 1 hour. An FA reconfigured the in-seat entertainment systems to make all movies free to pass the time."
Cons: "Why board if you know there's a weather-related ground stop at ATL? I'd rather have waited out the delay in the terminal at SRQ than sit on the plane. At least then I could get something for breakfast; this was a flight scheduled for the butt crack of dawn."
Cons: "The staff at the airport in seattle were condescending an embarassing, talked among themselves about me where I could hear them, when I had trouble with reservation"
Cons: "All good"
Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."
Pros: "Staff was so kind and helpful."
Cons: "They ran out of a couple of the snacks, not a big problem but note worthy."
Cons: "Was not allowed to get on slightly early with a car seat and a 3 year old to get situated in the seats, though on every other flight we have been allowed to. There was a delay that caused us to miss our connecting flight."
Pros: "Seats very comfortable"
Cons: "No money for baggage registred"
Pros: "Everything was good!"
Pros: "Gate check of carry-on luggage was nice. The connecting flight from DFW to FLL was on time and the boarding process was very smoothly executed by the gate agent. Well done!!"
Cons: "The flight out of RNO early in the morning was chaotic. One of the kiosks was down and the line to self-check was long and moved very slowly because there was only one agent behind the self-check baggage drop. She did well keeping up but there was a long line of unhappy customers due to the long wait. No snack was offered but I did get a glass of water. Not enough overhead storage for the carry-on bags because passengers get the luggage check tag but brought the carry-on onboard anyway."
Pros: "I feel like there is more leg room in the seats then in other discount airlines! I like the snack and drink, this breaks up the flight a bit. This is nice for me because I don’t like to fly."
Cons: "The staff seemed miserable. No one was nice or even smiled. Just felt like they couldn’t wait for this leg of their day/trip to be over."
Cons: "My bag was ripped open completely for all of my intimates to be exposed to the public."
Pros: "Multiple delays. Ended up taking off after my initial anticipated arrival time. No snacks or food available on the flight either just made for a very poor experience."
Pros: "Excellent crew and friendly staff on flight."
Cons: "Due to re-evaluate cancellation priority given to guests the rebooking needs over guests needing to make requests about current flight."
Pros: "This flight crew were upbeat and all smile. They definitely know what customer service should be."
Cons: "Only pretzels for food when you’ve been on a plane all day didn’t make me happy."
Pros: "Short flight"
Cons: "Poor ratings for food Is result of not eating any food. No entertainment."
Pros: "Flight was on time. Crew was very helpful"
Cons: "the staff were not knowledgeable on visa requirements at checkin in Reno. As a result my checkin took long at the counter. Small CRJ700 plane was cramped though fast."
Cons: "I think things would run so much smoother if the plane was loaded from the back to the front. That way you don't have to wait as long for people to put things in the overhead and then sit down."
Pros: "Flight box waste of money for sure. The middle seat was vacant and it was fantastic. We travelbwith a guide dog."
Cons: "The boxed food"
Cons: "Need better coffee"
Cons: "Bit of delay."
Pros: "Automatic ticket rebooking"
Cons: "It being cancelled."
Pros: "It went very well."
Pros: "Everyone was nice. Flight left on time an landed early."
Cons: "The front row for the exit is too small. The diagram i looked at said it was an exit row on the 2nd leg of my flight. It wasnt!! Uncomortable for my legs. Im 6'3"
Cons: "Delays without updates, rude flight staff, lost baggage"
Pros: "not much"
Cons: "They overbooked every flight of the day (total of 4) and offered us no solution except what as standby and try to get on next days flight. Very bad form and they were not helpful in finding a solution. we finally rented a car and drove home over 8 hours- still trying to get the rental car cost reimbursed....and oh yeah they completed tore apart my METAL GUN CASE!!!!"
Pros: "On time"
Pros: "Airbus was nice and had charging capability at each seat?"
Pros: "Crew did the best they could considering the situation."
Cons: "There were multiple delays, leaving half my flight with missed connections in Phoenix."
Pros: "Smooth flight on time."
Pros: "crew was great"
Cons: "delayed and missed connecting flight"
Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"
Cons: "Plane interior was really dirty"
Pros: "Planes were on time and staff was friendly"
Cons: "Nothing disliked"
Pros: "Clean, smooth flight, on time."
Cons: "Small plane claustrophobia, entertainment required your own debice"
Pros: "Great food, comfort, and smiles :)"
Cons: "Missed my connecting flight to to 3 delays."
Pros: "We left 55 minutes late. Person at counter was annoying. Kept grabbing the microphone, think he liked hearing himself talk. Wanted to valet all the carryons but there was room in the airplane for them."
Cons: "being late and uncomfortable seats."
Pros: "Flight was one time."
Pros: "The crew very helpful and nice."
Cons: "On the flight home my seat wouldn't let back, so I had to sleep in an upright position. Lol"
Cons: "It was a standard boarding. The standard ride. I have nothing to complain about"
Pros: "Flight research tools."
Cons: "After choosing seats through this website we were kicked out of all of them and was separated from my partner. Every single flight we took was late and we missed a connection due to a late take off. The low cost was not worth the extreme effort and connecting flights."
Pros: "Boarding was easy & seamless"
Cons: "Had to lie about forgetting my phone charger in the waiting area to get off the plane & give my niece a hug who arrived early on a neighboring flight from NY to RNO as we switched off to take care of my dad who just had a triple bypass. If two people are past security - there should be NO ISSUE with them meeting - we have already been screened & a hug or anything else should not be a crime."
Cons: "I still have not received my luggage"
Pros: "Medical emergency response and support was excellent."
Cons: "No pre-boarding for infant. Straight legroom in 13D still had seat in front recline into my knees at 6'5". Extra legroom purchase did not provide any extra legroom. Need to know what seats provide extra legroom for 6'5" tall passengers."
Cons: "The previous crew did not do some kind of check so leaving Reno was delayed which left almost no time to get to my connecting flight. No one seemed very happy at all."
Cons: "Late because of wait for flight attendant.... Really, everyone waiting for one flight attendant. For 90 minutes."
Pros: "Politeness of the crew"
Cons: "Not very spacious and entertainment only offered at My own expense"
Cons: "They charged $3 for water, nothing complementary."
Pros: "Amazing Crew! Fast flight!"
Pros: "Flight staff nice"
Cons: "A place to out my bottle of water"
Cons: "I would have liked to have a drink of water for free!!"
Pros: "Crew was amazing"
Pros: "I like I can pick seats."
Cons: "Ppl putting their carry on in overhead bins nor in their row so when zone 6 (at the front of the plane) gets on, there’s no room in your overhead bin space. Crew should say to passengers to put their luggage in their area, not front of the plane."
Pros: "Early boarding, early taxi, efficient fly time. Great flight!"
Cons: "Allegiant needs to get stuff together when it comes to boarding."
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Pros: "Crew there and back. Professional and fun"
Cons: "When boarding in Asheville. Flight crew had no control. Everyone bumrushed counter. No control of boarding. Adults boarding before parents with children. People boarding priority when they are not."
Cons: "They could have not been 8hrs late"
Cons: "No hot coffee on 7:40am flight. Not right."
Cons: "Still in Reno. Aircraft broke down"
Pros: "The flight attendants, the space on the plane, the prompt departure and arrival!"
Cons: "Media has not been reflective of my great experience."
Pros: "The plane was very clean and well lit. The crew was excellent. Very friendly and nice."
Cons: "The seats are pretty uncomfortable. They are so close together and there is no room to store anything. The tray tables are a joke, you can't even fit an iPad on them. The bag check process was trouble at both legs. They have lower weight limits than the major carriers and that really should be highlighted better when you book with Allegiant. Also, bag checkin for the flight I was on started at 7:45am. There were only 2 people at the checkin counter and one of them was busy doing something and ignoring the customers. So that was a little annoying."
Pros: "Nothing to like!"
Cons: "Allegiant has an obscure boarding policy that shuts down online and in-person check-in 45min before departure. We got to the Allegiant desk 35min before departure to get our boarding passes and no luggage to check, and were told we missed the flight because check-in wasn’t allowed anymore. That policy should be made very visible and clear to anyone buying tickets on Allegiance as no other airline does that to passengers. We lost 4 tickets and had to buy tickets for a flight the following day. Horrible experience!"
Pros: "The flight left on time and was fine."
Cons: "This flight was at a small airport and we waited in line for security longer than at a large airport. There were 5 flights going through security at the same time with nothing scheduled later. Why not spread them out a bit and save everyone some time?"
Cons: "Bags charge for 105$"
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Cons: "So many charges at every step. $5 for boarding passes?"
Pros: "Cheap fare, nice crew, clean plane"
Cons: "Small seating, small snacks , extra charges for anything"
Pros: "It was exceervice"
Pros: "Nice having assigned seat. Boarding pass can be obtained through mobile app."
Cons: "Seats do not recline, so not real comfortable."
Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"
Cons: "Extra charges for everything, even water"
Cons: "The ground crew got something stuck in the snow and we can't get off the plane because of that."
Cons: "Ground personnel"
Pros: "Wow, what an awesome flight , crew, price, and nice airport. Doing to try this again next time."
Cons: "Took forever to get the bags but hey , it is Christmas !"
Pros: "Flight crew was friendly and smooth flight."
Cons: "Plane was noticeably old and dirty"
Pros: "Priority check-in and boarding were pleasant."
Cons: "Very tight seats, even for a small person. No recline. Screaming children throughout the cabin."
Cons: "First flight being cancelled"
Pros: "Boarding at the new Austin South terminal was a breeze!"
Cons: "It's ridiculous to make passengers keep their personal items on the floor when most of the overhead lockers are empty. Ridiculous and dangerous."
Pros: "Mostly the Price! Wonderful Crew Too!"
Cons: "Wish they had flights on Friday and later on Sunday..."
Pros: "The view through a milkey-filmed window."
Cons: "Airplane would have been nicer and lighter if the 4 attendants would have cleaned it."
Pros: "Flights were all on time"
Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"
Cons: "No issues"
Pros: "Great service and very clean plane. Staff did everything to accommodate everyone's needs."
Cons: "There was a lot more turnulance than expected which could have made for our shaky landing but the pilot did a great job regardless."
Pros: "No much"
Cons: "The flight was over 5 hours late. We were supposed to leave at 6:06 PM and didn't leave until about 11:10 PM. We were supposed to get into Asheville at about 8:00 PM, but finally arrived about 1:00 AM. I fly this route frequently and Allegiant has a terrible problem with on-time flights and communications with passengers waiting for their flights. I am not certain what the problem is, but it is a significant issue with them. Captain was "bubbly" and upbeat without properly managing the passengers' expectations. Bad public relations."
Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"
Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."
Pros: "Direct flight much better not having to change planes."
Cons: "Everything was fine on this flight would be nice to have Wi-Fi on planes."
Cons: "Not recliner seats"
Cons: "They booked me and two others for the same seat"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Pros: "flight attendants"
Cons: "flight was delayed 4 hrs"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Cons: "Sat on the runway way too long. Hot. Cramped plane"
Cons: "Very turbulent flight"
Pros: "Also united forced me to check my bags because I got a basic economy flight will never use them again it cost an extra 50 dollars."
Cons: "Also united forced me to check my bags because I got a basic economy flight will never use them again it cost an extra 50 dollars. The one guy on board was creepy Newark airports eating system made me go to 3 different iPads one for food one for drink and one to pay. Just let me pay when I order!!! Also bad signage"
Pros: "Our flight was delayed leaving RNO, and the check-in agent moved my seat up to the front even though I had the new "Basic Economy" so I'd have a better chance running to catch my connection upon arrival. She also put my backpack in one of those plastic bags. DCA did not do the same for me."
Cons: "Small CRJ, so seats were smaller as expected. Short flight though."
Cons: "Didn't make this flight either. Still in Dallas"
Pros: "The crew was great"
Cons: "In a decade of travel I've had three lost bags. Two of which were Air Canada. So I'm going to avoid them."
Pros: "Flight was on time"
Cons: "I am a small person, 5ft 4in 110lbs. The seats are not comfortable and very cramped."
Cons: "Flight turned out to be 3 hours total instead of 1 1/4 hrs because of delays at both ends"
Pros: "Everything for this flight was as expected for my ticket purchase."
Cons: "I had no problems with this flight."
Pros: "Boarded on time."
Cons: "Houston had a 40 minute wait on the runway"
Cons: "Sat on the tarmac in Reno for half an hour because of flight control delay from SFO."
Pros: "At least we didn't crash and die"
Cons: "I've flown with United before, and I've only had nothing but trouble. Decided to give them one last try, since their flights were a few bucks cheaper. Big mistake. They canceled my return flight last minute, and scheduled a new one over 24 hours later. Thus causing me to have to book a hotel last minute, as well as now being AWOL, since my Leave paperwork only lasted until my return date. Had to explain to the chief why I won't be at formation. I'm saving myself the trouble and never flying united again, even if I have to spend more money. United isn't even reimbursing me for the hotel. They basically told me to go f**k myself and file a complaint. They can eat a d**k."
Cons: "Over an hr late departing :-("
Pros: "Crew was friendly and efficient. Snacks - coffee and stroopwaffle were MUCH better than what is typically available without cost."
Cons: "Engine noise made safety instruction and pilots commentary incomprehensible. Plane was equipped with wifi, BUT you needed to download an app to get access - which is a catch 22. Couldn't download the app because I needed wifi access, which I couldn't get without the app!"
Cons: "Tight uncomfortable seating"
Pros: "Flight out of Reno was delayed due to congestion / back up at LAX. Ground staff patiently helped all passengers reschedule connecting flights / explain options."
Pros: "It was quick but full"
Cons: "The tv broke"
Cons: "Airplane went to the wrong airport and caused 3 hour delay . Missed my connecting flight."
Pros: "First time flying united. It was a little rough landing back in Memphis though. I'm not sure what that was all about."
Pros: "The courteous ticket agent at the counter in Reno-that's all."
Cons: "Getting stuck, having to change plans. SUCKS!"
Pros: "On time, good service"
Cons: "Very uncomfortable ride. Now I know what dinners feel like. Recently flew Delta and didn't notice discomfort like this."
Pros: "Fast flight home"
Cons: "The 3 hr layover in Houston"
Cons: "My name is Elizabeth and everything was OK"
Pros: "It got me to Boston!"
Cons: "Uncomfortable seats!"
Pros: "It got me to boston, the pilot etc did a great job"
Cons: "Uncomfortable seats, even in Economy plus"
Pros: "Same as above."
Cons: "Same as above"
Pros: "That I arrived to Memphis on time!"
Cons: "That the air isn't on until its time to board, instead of being a lil before its time to board."
Cons: "Our flights were all cancelled or delayed and they gave us nothing to apologize. We lost 2 whole days of vacation and the cost of our rooms. All of the customer service people were rude. One lady in particular was so rude I had to walk away from the desk. The movie on the plane skipped and was unwatchable. I hate this airline and would pay more to fly another one."
Cons: "The flight was delayed for almost 5 hours and then cancelled. This delayed my trip with family to Missouri and inconvenienced many people. On top of that, due to cancellation had to stay in hotel without my luggage and my pills that I have to take daily. Worst experience ever!! I need compensation for all this mess!!!!"
Pros: "It was a quiet and smooth ride."
Pros: "Did everything you scheduled and nice crew."
Cons: "On the 3 hour and 18 minute trip to NY in the coach section the seats have hard plastic armrests and a paded armrest would make your airline the cats meow. Give the coach section a little comfort please."
Cons: "The flight was over one hour late in leaving and while I appreciate that is beyond the control of the flight crew, one steward was quite rude as we were quickly trying to board as she prioritized serving the first class cabin rather than get us all on the plane. At the very least she could have used commonly acceptable language such as "please, thank you and excuse me" but rather chose to use "wait". As some of us where desperate to make a tight connection in SF, focusing on getting people on board and the plane off the ground should have been the crew focus."
Cons: "I had no indication that my flight was actually with united and not air canada. I almost missed my flight as a result. Was incredibly stressful."
Pros: "Everything worked. Smooth process. But online check in didn't work well for us."
Cons: "Online check-in."
Cons: "The crew workers attitude"
Pros: "More comfortable"
Cons: "Lots of turbulence"
Pros: "On time and even early"
Cons: "Return flight wouldn't allow overhead cartons but made it up by bringing carry on to us"
Cons: "Late take off and had to wait for ground crew when landed"
Pros: "Crew were great"
Pros: "The staff was wonderful."
Cons: "The return flight was delayed several hours however there were several emails updating the status of the flight."
Pros: "crew was friendly"
Pros: "It was good"
Cons: "Entertainment was announced, yet nothing came up when I connected with the United app."
Pros: "Got delayed on my first flight, missed my other connections, had an 8 hr layover and almost 24 hr trip, rearranged my entire travel plan. Not united 's fault but not the best flight I've had either."
Cons: "Food need more variety"
Pros: "Flight was on time. Crew was good."
Cons: "First time flying Express...plane was really small and seat was uncomfortable even on a less than 2 hour flight"
Pros: "I was incredibly disappointed that my luggage got sent on an earlier flight to Memphis from Chicago. When I arrived in Memphis after 24 hours of flying, I found my luggage locked up and no representative to be found. Exhausted, frustrated, and seeing my luggage through the glass door and not being able to retreave it, I was incredibly frustrated with United. If you are going to send luggage on a different flight, be there and available to let travelers claim their luggage. My entire flight had gotten their bags from baggage claim before I even found someone available to open the door. I had to get an American Airlines representative to call them to the area twice before they arrived. If you are going to do this, offer the traveler to be on the earlier flight too. I was very disappointed, especially after my flight was delayed by 45 minutes on top of it."
Cons: "The poor customer service."
Cons: "My TSA wasn't tagged to my ticket"
Cons: "Company lied about why flight was delayed in order to avoid costly reimbursement"
Pros: "It went very smooth. I will definitely fly with Frontier again in the near future."
Cons: "Flight was deayed for 3 hours. Terrible communication. 25 dollar voucher was given as compensation. I missed work and still have to pay my babysitter. Never again."
Pros: "Fast, great airline and airport, was simple to get to where I was going even with an infant"
Cons: "Ruff ride"
Cons: "Not only was I unsure of what time to get to the airport because of all the text messages with different times, but it was delayed more and more once I got to my stop in Orlando. Once I finally got to Vegas, my bags were lost. And on the flight back, I had to go back out just to get my bags on the layover flight and check them in again (PAY FOR THEM AGAIN TOO). Just a really horrible experience. I will never book Frontier again. It was miserable."
Cons: "Frontier is a joke. They cancelled the whole trip and left my dad stranded at the airport. F that airlines! Never fly frontier"
Cons: "I was traveling with a friend and the morning of our flight to return home we got an email saying that they had to switch to a smaller aircraft and that not everyone would get a seat. When we arrived they said the people that checked in the earlier would get seats and the ones that were towards the last to check in did not have seats. They told us that they would give us a $500 voucher to could only be used with Frontier flights and that we can get on their next flight 6 DAYS LATER. Also the voucher has to be used only on one trip and can not be put towards luggage or anything else. They would not compensate us for stay or food for that week. Which meant that we would spend more money by staying. They had rude employees that’s made it sound like it was our fault that we did not check in before everyone else. It should not matter when I check in when I have already bought a seat and shoes up on time. We were 2 out of 17 people that were not given seats. They then said that we should just rent a car and drive 13 hours home. I seriously would not recommend booking with this airline."
Pros: "The customer service was extremely friendly."
Cons: "The line to check bags was over 30 minutes long. Boarding was slow, the plane was late on both legs of the trip. Everything costs extra. If the the flight is one price, don’t forget to add an additional $74 for checking one bag there and back"
Cons: "Very uncomfortable seats"
Pros: "The only thing I liked was the man who was boarding us because he was hurrying up so much. No doubt because he was hearing complaints back to back after the flight was delayed 4 hours."
Cons: "The plane was delayed 4 hours and you still had to buy your own drinks and snacks, the plane was ungodly uncomfortable, it was past midnight and the flight crew would not stop making announcements or turning on and off the lights. Frontier nickel and dimes you so much. I will never fly frontier again and I'm telling my friends and family to never fly them either."
Pros: "The onboard crew was great. Very attentive and personable"
Cons: "I had to wait an hour in line just to check a bag (I was charged $45 to do so) I was charged another $20 just to select a seat with frontier.. our flight was also very delayed, and we received little communication from the airline about it. Seats were uncomfortable and close together, and no amenities are included with your flight. I understand you get what you pay for, but I doubt I’ll be flying frontier anytime soon."
Cons: "No complimentary stuff issued"
Pros: "Kat, on the flight staff was awesome! She had this flight under control and super professional and friendly. Well done Kat, keep it up! I must note that the landing was so super smooth...hats off to the pilots."
Pros: "Same as before"
Cons: "Boarding last"
Pros: "Cheap fares. That's their draw. Not much else and by design"
Cons: "Seats don't recline, you have to pay for everything (which we don't to beat the system; I.e., we ack in a personal item, don't pick a seat, and do without beverage and snacks)"
Pros: "Flight was only 2 hours."
Cons: "Seats are very uncomfortable. Tray table can barely fit 1 water bottle. The have taken the standard tray table and made it into something that is basically worthless. Forget trying to use a laptop or even a tablet to work. They charge for everything and now ask you to tip your flight attendant for handing you a water that costs $3.00. Will avoid Frontier at all costs in the future. Seats are thin, hard and so close together. No room between seats. Seats do not recline unless you are in emergency exit room. If you want to select your seat during check-in, they charge you extra. Even for a seat in the last row on the plane was an extra $5 just to select it. Seats closer to the front were an extra $25, but these are not better seats or offer more room, just the ability to get off the plane faster after landing. Carry on baggage cost extra and checked bags are $40. After paying for baggage, seats, a water on a round trip, the low cost turned out to be more expensive than another carrier with seats that are more comfortable and gave you more room between seats, entertainment and a free soft drink or water."
Pros: "Gate Agent was great."
Cons: "Baggage took a long time in Memphis"
Pros: "price and flight time"
Cons: "had to ask for water, it was not offered when they asked if anyone water to purchase food & drink. bettter seating was too expensive"
Pros: "Great Price"
Cons: "Bad on charging for bags and seats"
Pros: "I didn't die."
Cons: "2 hour delay, and more delay boarding & taking off, zero food or drinks served for free, pretty unenthusiastic flight attendants."
Pros: "Could they add more customer service reps at bag drop? Or have separate area for those who prepaid bags just to drop their bags?"
Pros: "The cheap price"
Cons: "The 5hr layover and no complimentary soda or snacks"
Cons: "Flight delayed like always from what I see . That is the issue"
Pros: "The crew seem friendly"
Cons: "We were delayed an hour from leaving and the lack of information on why until we were ready to leave."
Cons: "Good trip"
Pros: "It flew me there, nice landing."
Cons: "They took an hr to deliver luggage, they charge more to carry on than to pass thru, seats thin and flimsy, hidden charges for everything, even water, seats don't recline an inch. Cramped, uncomfortable."
Pros: "As you all may have guessed, Frontier Airlines is absolute garbage to fly with. Not only do you pay an astronomical amount to fly your bags, there are no in flight refreshments and the service is heinous. Even when I had a THREE hour delay that then put me getting home at 1 in the morning, not a single apology was said by staff, no one was even in the gate to talk to those who had connecting flights. I will never fly frontier again even though it is the only airline that flies direct to Denver. I would rather sit 12 hours on a Southwest flight than ever have to talk to Frontier employee again."
Cons: "First and last time flying Frontier. The flight from Memphis to Denver was worst flying experience ever. We were delayed 2+ hours which no one is ever happy about. However, I have NEVER experienced a crew member take this out on the passengers. She was snippy and rude to EVERYONE, in person and over the PA. She refused my husband a cup of water because he was trying to reuse a cup (he got water for me so I could take medicine when we reached altitude). She told him he would have to wait until everyone had water first before he could have seconds and refused to hear his explanation. The crew in general seemed to think it was ok to prod us on like cattle to make up for lost time. I overheard another passenger call her Cruella Deville. On the return flight (on time and pleasant crew) the crew informed us they were the cleaners at the end of the flight and asked several times for help in this endeavor."
Pros: "Fast and friendly staff"
Cons: "Im 6'3" it was extremely difficult to be comfortable. At no point could i keep my legs in my area."
Pros: "This is supposed to be a lower cost airline but by the time you add in the luggage fee (you pay extra for both a carry on and checked bag) it amounts to the same cost as other higher priced flights. There is no entertainment or snacks included, although sometimes these can be purchased on board. The flight itself was good, on time departure, even arriving slightly early. But we sat on the tarmac waiting for a gate for quite a long time (low cost, low priority) by the time we got off, connections were missed or very tight."
Cons: "On time. Boarding was a smooth process, although could be improved."
Pros: "Convenient flights."
Cons: "Extremely cramped seats. Being nickel and dimed to death: Paying for reserving crappy seats, paying for a carry on."
Pros: "You have to buy everything on the cart, but the Pear cider that you can only get in Denver was unbelievably good!! The staff was very nice."
Cons: "No wifi, and the tray tables are tiny."
Pros: "Having done a bit of research, I found out ahead of time that Frontier charges for carry-on bags. Note that the price for a carry-on increases dramatically if you neglect to declare the bag at the ticket counter and have to do it at the gate. I watched this happen to a couple passengers, who seemed less than pleased to find this out. Seems like a bad policy to me (if you're gonna charge to carry on a bag, make it a flat fee) but I managed to cram everything into a small backpack ("personal items" are free). The roundtrip flights between Austin and Denver both landed early."
Cons: "My experience this time was pleasant overall. In the future if I need to check a bag or have a carry-on larger than a medium backpack, the added cost could easily push Frontier's fare above that of other airlines."
Pros: "The crew seemed concerned that I was comfortable and familiar with safety features of the aircraft and other important items."
Cons: "Space on the aircraft is limited. Seats are quite small."
Pros: "Clean plane"
Cons: "Obnoxiously loud announcements"
Pros: "N/ A"
Cons: "Very unorganized with loading & unloading. Luggage took forever to come out!"
Pros: "See above"
Cons: "See above"
Pros: "See red box above"
Cons: "Every plane I was on, from Memphis to Denver, Denver to San Diego and the return flight back home, every single plane was delayed. I lost so much time being stuck in an airport that could have been spent with my grieving family even if I didn't have a grieving family, this was unacceptable. There was one instance where the plane was delayed (of course) and they changed gates at the last min without making an announcement or letting anyone that was waiting at the gate know! The Captain and Flight attendants just started moving to another location! Not only will I never fly with Frontier again, I will actively tell everyone I know that flies to never fly with Frontier not just once, but every time I hear the word airplane. In the positive section I mentioned that the flight attendants were good with letting us know what is going on, well the Captain is the one that is supposed to be the one letting us know what is going on, not the flight attendants. Whatever Frontier has got going on, seems like it is overwhelming. I will never fly with them again."
Pros: "On time"
Cons: "The new seats are uncomfortable. About 1/4" padding on the back which does not recline anymore. The serving tray is about 10" x 6" and will hold a cup of coffee for which you pay $1.99. You also pay for each bag and your seat."
Pros: "Did not crash."
Cons: "Flight was delayed. And we had to hover over Denver for an extra hour waiting to land. So I was several hours late for my scheduled arrival. Also, the new carry on bag sizes & fees were rather ridiculous. Other than that the flight was fine."
Pros: "It was a direct flight."
Cons: "I didn't like the baggage prices. Especially, when Delta doesn't charge you for baggage and the prices are off by $20, but after you check a bag you spent more money at Frontier. I didn't like the fact we sat and waited for over a hour for a few passengers. I've never heard of any airline doing that and I was late for my best friends wedding that I was the best man in. Yeah the bride was mad at me all night because I wasn't there when they walked down the aisle. Thank you Frontier."
Cons: "No room on the flight. Seats were hard as a rock. But worst of all, nobody that flew from San Francisco originally recieved their bags. They could not tell us where they were and we are still waiting."
Pros: "AMAZING rates"
Cons: "no complimentary food or drink offered. incredibly thin and uncomfortable seats."
Pros: "I thought the seats were more comfortable than Spirit jets."
Cons: "due to the length of the flight, no cabin service was offered, but I did ask for coffee and it was provided. Great overall experience"
Pros: "The crew was much better."
Cons: "Seats are smaller than normal & not as comfortable as other airlines. I understand cost savings, but not even offering peanuts on 2 hour flights is really skimping."
Pros: "Overall, everything was great. The crew was nice. The plane was nice."
Cons: "All the extra charges for carry-on luggage, etc."
Airlines flying from Yosemite National Park to Memphis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights