THEY FAILED ME AND I NEVER GOT ON THE FLIGHT BECAUSE IT WAS SO DELAYED! I ENDED UP HAVING TO PAY OUT OF POCKET FOR A HOTEL AND STAY IN NASHVILLE TO CATCH A FLIGHT FOR THE FOLLOWING DAY. DELTA IS POOR CUSTOMER SERVICE>
I was in first class and literally the men behind me were so aggressively loud I moved myself to economy. This has become so common on Delta - people using audio without headphones, and men on 12am / late night flights drinking and yelling to talk to each other which prevents anyone around them from resting. Pretty crazy to have to move from first to economy (poorer service, less comfort...). Wild wild. Looking into other airlines.
First flight out and was 85 minutes delayed. Notification came out way too late
Departure was delayed resulting in me missing my connection. Delta did not autimatically find me another flight.
This flight was a first class choice and left much to be desired. Seat backs on seats were falling apart and torn. Seats actually didn't come to a "full & upright position". Pull out table was sprung. Not any significant leg room. All in all we were on an obviously older plane and felt overcharged for what we received as first class.
It would’ve been nice for all that money to have a more substantial snack for free. I remember once upon a time getting a very nice turkey sandwich with Swiss cheese on whole wheat bread for no charge along with a drink. I guess those days are gone. it’s a little insulting being given a cookie or a bag of baked chips Going forward I’ll just bring my own.
Delay in SLC jammed us up in Chicago. Got caught up in rush hour traffic
The flight attendants in SLC were rude. I arrived 40 minutes early to gate. Ticket said I needed check in for seat assignments and tried check in and attendants said they weren’t doing it. And proceeded to never call me to give me a ticket so when time to board I received the very last seat. Please relay to employees to do their job better..,
The seats got pretty uncomfortable pretty fast. The armrests are bigger than on other planes, so I had less room in the actual seat. My butt hurt by the end of the flight. :/ comfort was the primary issue. The crew were fantastic!
I believe that a four-hour trip should have a meal. Delta had none.
Boarding arrangements differentiated with groups, easy to follow. Seat size and leg room was very comfortable even I was with Economy class. Food was good and staff was nice. Very good experience even with 12 hrs long-haul.
It was good, but I felt a little cramp on the plane whether I was in Economy or not.
Everything went well with our flight. I would like to be able to see my connecting flight gate on the flight . We had a short connection time we were nervous and they changed the gate we arrived at. They told us where we were entering and it required a shuttle ride and a map of München airport would have been good on the flight .
The seats were too close together. My sister is 5ft 9in tall and her knees were against the back of the seat in front of her. She couldn't straighten her legs. It was difficult to get out to go to the rest room. Everything else was good. We were serviced frequently with drinks, water, cookies, two delicious meals, and warm washcloths. The movies we watched were great. The temperature was good and we had pillows and blankets.
Frankfurt to Washington DC on Lufthansa served a snack on the flight that was veal cutlets. Very risky choice to serve on board. I chose not to ate them for a variety of reasons but I hope Lufthansa chooses differently in the future.
Changed my seat assignment after I paid for window seats on both flights.
Never happened. We are still in Frankfort 3 days now with 2 children and no food or money. Flights canceled and delayed 10 times and counting.
The flight was delayed by an hour. We had a connection in Frankfort continue to JFK. After boarding, we heard that the Tower had put us on hold. We waited another hour before taking off. We missed our connection had to stay at a hotel woke up at 4:30 to make our rebook. Instead of being home on Sat at 8pm, we arrived on Sunday 2pm. On 4 hours sleep. Great !! I would like to avoid Lufthansa at all costs. They did not stand up for their screwup on the delay.
Everything im stuck in germany thks too plane late from zagreb too germany hope tomorrow i will leave germany
Connecting flight was cancelled. No ability to contact anyone from customer service on Kayak or Chatdeals side. Still stranded. SO NOT GREAT EXPERIENCE USING YOUR SERVICE
