Liked the presentation and the seats. Did not care for the crew, they were efficient but not friendly and did not check if we needed anything
The crew were kind and very helpful. Did not expect food service. Was served a warm soft sandwich bread , was delicious. Overall the service, the staff were great. Highly recommend others to try Turkish Airline
We had requested a wheel chair assist for my husband who has Parkinson’s. The first seat we came to we got off the plane was staffed by 3 men-one was on his cell phone, one was sleeping and the fellow we spoke with was rude and seemed as if he didn’t care that we had a plane to catch in one hour. A person with a wheel chair came and took us to the center area for wheelchairs. Here we waited for 20-25 minutes while our flight went to “boarding.” Finally a woman came with a cart and we zipped through the airport.
Typically great service from Turkish with comfortable seat and amenitie, good food and great attention from staff.
Delicious food, comfortable and clean plane. It's a little cramped in the hall in front of the gate.
Excellent food and service on my international flight. Most notable is the food provided by Turkish even for coach passengers is very good.
The best airline food being served for business travellers. Excellent food.
Boarding was much delayed, and there was no explanation ( obviously they were waiting for something or someone. ) Passengers were all crowded at the gate with anxiety. On the plane, the crew worked very hard on checking for safety and serving delicious food. They were polite and courteous.
I found the food to be surprisingly tasty. Loved the larger blanket and foot rests made a huge difference on overall comfort. The service was very efficient (but not very friendly:).
Not enough time to make our connecting flight. Long lines at every check point.
Great movie selection. Seats as comfortable as is possible for economy.
Flight was cancelled months ago but we were not notified. Ended up in the last row next to the bathroom
The whole flight the service and how easy everything was to get to our destination. The only frustrating aspect was the fact that we could not check in early consequently on our connecting flight we were not sitting together.
Flight was delayed an hour and a half, bags took almost 40 minutes to come out. Flight staff is not welcoming. Lounge food selection is comical. For business class my knees were jammed into the seat in front of me. Airline needs a lot of work
Boarding on a heavy rain outside new airport with bridges.
Boarding was annoying. Just at boarding they changed my bought and extra payed comfort seat for normal economy seat. And on my seat they placed someone else.
It was great for a short flight - but due to turbulence no service, and there is no entertainment Appreciated leaving and arriving on time!
We payed for the seats and yet were bumped into others. One airbag under the seat was broken and hanging down, which made sitting down quite uncomfortable. Also tore up my stockings. Flight attendant didn't seem to care at all about that.
My comment before for Sarajevo-Zagreb fligh was actually abou flight from Zagreb to Amsterdam.
Never made it on Thai plane due to all the other planes being late
I paid for priority (2 bags) and because I had 2 backpacks the boarding crew jumped to the conclusion that I had a non-priority ticket and had one bag too many. The person who spoke to me was quite rude and told me to leave the line without looking at my boarding pass that I was trying to show him. I queued to have my bag sizes checked - neither of them are oversized, in fact, either of them can fit under the seat in front of me but I paid for priority because I wanted to bring two. In the end, the same person had to speak to me and then said "you have two bags" to which I replied I had paid for them and when he checked my boarding pass he did not even apologize for the trouble.
Boarding at Birmingham was appalling, made to stand in a corridor which claims to be a gate for an hour, despite knowing full well the flight was delayed….. the crew were fantastic and you have to feel sorry for them dealing with the delay caused three fold, inbound delay, damage to front baggage hold door and finally a further ATC delay. On board experience was good and crew friendly and helpful.
Flight was good but delayed (45 minutes) which made other connections difficult.
Boarding was with buses, but they let people without priority boarding before people with priority boadring.
I forgot my headphones in the plane, how can I retrieve it?
Keep track of your departure times and communicate in Airport. I could have spend an hour more in my lounge
Full flight but no issues. Had priority boarding and everything was fine
We missed the flight due to very slow security control and lack of last call announcement. We only found out at the gate that the gate is closed. Altogether 14 or 15 people missed the flight FR4500 from Cologne to Dublin.
bring iPad for entertainment. The flight was punctual as most of the time.
Unfortunately didn't realise how far away Frankfurt Hahn airport is from Frankfurt the city. Outbound flight was delayed by 2.5 hours and no communication at airport, just a whisper emknating through the packed crowd ready to board at the gate as someone read out an email they had received. All rather poor and pathetic
Connecting flight was cancelled due to strike and the earliest they could rebook us was 4 days later.
Boarding arrangements differentiated with groups, easy to follow. Seat size and leg room was very comfortable even I was with Economy class. Food was good and staff was nice. Very good experience even with 12 hrs long-haul.
It was good, but I felt a little cramp on the plane whether I was in Economy or not.
Everything went well with our flight. I would like to be able to see my connecting flight gate on the flight . We had a short connection time we were nervous and they changed the gate we arrived at. They told us where we were entering and it required a shuttle ride and a map of München airport would have been good on the flight .
The seats were too close together. My sister is 5ft 9in tall and her knees were against the back of the seat in front of her. She couldn't straighten her legs. It was difficult to get out to go to the rest room. Everything else was good. We were serviced frequently with drinks, water, cookies, two delicious meals, and warm washcloths. The movies we watched were great. The temperature was good and we had pillows and blankets.
Frankfurt to Washington DC on Lufthansa served a snack on the flight that was veal cutlets. Very risky choice to serve on board. I chose not to ate them for a variety of reasons but I hope Lufthansa chooses differently in the future.
Never happened. We are still in Frankfort 3 days now with 2 children and no food or money. Flights canceled and delayed 10 times and counting.
The flight was delayed by an hour. We had a connection in Frankfort continue to JFK. After boarding, we heard that the Tower had put us on hold. We waited another hour before taking off. We missed our connection had to stay at a hotel woke up at 4:30 to make our rebook. Instead of being home on Sat at 8pm, we arrived on Sunday 2pm. On 4 hours sleep. Great !! I would like to avoid Lufthansa at all costs. They did not stand up for their screwup on the delay.
Everything im stuck in germany thks too plane late from zagreb too germany hope tomorrow i will leave germany
Connecting flight was cancelled. No ability to contact anyone from customer service on Kayak or Chatdeals side. Still stranded. SO NOT GREAT EXPERIENCE USING YOUR SERVICE
If the flight was full I would have been more uncomfortable as the space was small. The seat in front of me was very close, I wear transition lenses and it was too close for a comfortable viewing experience. The foot room was not the best either. The row was empty so I had shoulder width space. The foot space in my opinion could be better, I am just 6ft tall, medium built and found the space mediocre. The AC on the flight could have been cooler. We were delaed on the tarmac and the air con was warm. Even in the air, it could have been cooler. Apart from that excellent service crew, we were delayed on the tarmac and water was offered to us which was of good temperature. The snacks offered were acceptable. Thanks for a safe and smooth journey.
Boarding from T3 is a nightmare for the transfer to the aircraft.
BEST air crew in the industry and service delivery takes it to the next level from great to AMAZING!!!
No TVs are working, in my local busses also not work sometimes. Is the both are same,,
The quality is worse and worse , this business ticket pricing is overpriced !!!!
The Plane was very small.. domestic route will perfect not international
Consider serving food to all passengers regardless of food reservation status during booking.
This was a smartwings operated flight. Flydubai is no longer value for money. Their prices are as high as emirates whereas delays, services and overall quality is as low as any other low cost carrier.
מלון חבל על הזמן השאר יום יומיים סבבה אבל בחוץ חום כלבים
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.