Flight was 2.5 late. Maybe not United’s fault but late none the less. We were late as well on the first leg. WiFi quit working with an hour left.
Seats could be more comfortable, food was plentiful and good.
Compared to our Lufthansa flight out, it was pretty poor. Check-in was a nightmare trying to figure out if it was Lufthansa or United, the Kayak link kept sending us to a dead link with United. Then figuring out which code was United was a mess - it took way too long. On the flight, the seats were uncomfortable, they were out of all wines but red when the flight started, then out of red after the first beverage. The flight attendant said they never get restocked before they turn around to the US, so it happens all the time. The food was so bad we threw it away. For a long flight, it was pretty terrible.
from SFO-> FRA flight, AVML meal was significantly less compared to regular meal, especially no Desert, no Bread, no sides.
How cheap can Lufthansa get? Are they becoming Spirit airlines?
Smooth flight, especially take off and landing, and great crew on board. Really loved the stroopwaffles!
Fabulous! Plane was full a couple of months ahead of time and there were no seats available for purchase. Not the airlines fault but maybe they should offer more flights on that route! Thanks
Extremely uncomfortable sitting in a small space for 2 hours, especially for older people. Understood it was circumstantial.
As a group, we pretty much had the plane to ourselves which was a very nice surprise! The staff was professional, personable and efficient! The seating was roomy and comfortable!
Thé process in Frankfurt was appalling. We were directed to the wrong line by an airport employee as were many other people. This caused a 20 delay on departure and a lot of stress. The gate was not posted until 30 minutes before boarding then there were 2 security checks after even though we were transferring from another EU country. These took an hour to clear. The United staff then reissued paper boarding passes for the remainder of our trip but did not put TSA pre check on even though we have global entry. This caused more hassle for our Denver connection. The flight itself was wonderful but working through partner airlines is full of problems
Great movie selection. Seats as comfortable as is possible for economy.
Flight was cancelled months ago but we were not notified. Ended up in the last row next to the bathroom
The whole flight the service and how easy everything was to get to our destination. The only frustrating aspect was the fact that we could not check in early consequently on our connecting flight we were not sitting together.
Flight was delayed an hour and a half, bags took almost 40 minutes to come out. Flight staff is not welcoming. Lounge food selection is comical. For business class my knees were jammed into the seat in front of me. Airline needs a lot of work
Boarding on a heavy rain outside new airport with bridges.
Boarding on a heavy rain oitside new airport with bridges.
I thought it was good. There's not much you can do for a short flight for entertainment and the comfort was nice.
Boarding was annoying. Just at boarding they changed my bought and extra payed comfort seat for normal economy seat. And on my seat they placed someone else.
It was great for a short flight - but due to turbulence no service, and there is no entertainment Appreciated leaving and arriving on time!
The airline is ok there was a delay but I made home ok Serving water for local trip for international to Frankfurt it was cracker and water Since it was a short trip it was ok I would not recommend for long flight
To complex. So many types of fare. This made the boarding a caos.
Needs faster boarding procedure. Not their fault but should still take into account indifferent flyers.
Only food for sale. Did not even offer water. No entertainment
No complimentary snacks, but I think that’s a standard in the USA. There were loud drunk Germans sitting in front of us.
The flight was delayed and nobody was able to inform me about the new scheduled time and gate
I will never fly vueling. 1h30 delayed, connexion missed with the crew closing the boarding in front of us. 40 people missed the Barcelona-Orly connexion. hours waiting for rebooking and hotel.. inadmissible
We got to the airport 2 hours before the flight. We waited in a line to check our bags onto the flight for an hour, even despite having checked in online, as there weren't enough self check terminals allocated to Vueling (yet loads of empty BA ones right next to them). There also weren't enough staff, making them stressed and rude. We had to try and rush through security to get to our gate, which they announced as gate 35 at first and then changed it after ten minutes with no announcement to anyone in the airport that it had changed. So we then had to rush to the correct gate to arrive just as boarding started. It was a thoroughly stressful process and one travelling couple almost missed boarding because of it. The flight boarding and the flight itself werre fine, the staff were polite, but I was dehydrated due to the airport and had to buy a bottle of water as they didn't offer free drinks.
They stop online checkin above a certain capacity. We had to go to the airport to check-in at the desk. Or was offered to pay 7eur extra. Rip off.
Nous sommes parties de Copenhague avec plus de 2h de retard. L'avion n'a pas pu atterrir à Paris et après avoir encore perdu du temps en vol, a atterri à Bruxelles. Une navette devait nous prendre en charge pour nous ramener à Paris mais personne ne nous a renseignés, on a tourné en rond dans l'aéroport durant plus de 2h, sans trouver de solution pour rentrer (pas de train, pas de voiture de location...). Nous avons fini par monter dans un car affrété par une autre compagnie et qui nous a déposés à CDG. Ensuite il fallu prendre un Uber (il était plus de 2h du matin) pour rentrer, qui a couté presque 90 €. Donc non, je ne suis pas satisfaite des services de la compagnie Vueling.
Overall experience was ok. Flight was overbooked and my travel partner was put on standby while I had a confirmed seat. Not sure how it happened. We were told the flight was booked separately but I booked on kayak.com. In the end we both got on the flight and was even able to exchange seats and sit together. Overall flight experience was good. It was a short 1.5 hour flight from Rome to Paris.
It was fine, older plane with limited entertainment, otherwise fine.
The seats were way too crowded. Just because I do not have the luxury of a suite, does not mean that I want to fly from Austin to London scrunched between two people and the seat in front of me in my face. Ridiculous. I should have flown with Turkish Airlines...
Couldn’t keep my luggage and had no choice. Ground staff didn’t even bother to explain why.
I had assist travel booked in Denver to Manchester, but not listed in HeathRow, my daughter use a spare wheel chair herself for me , when going thro to board at Heathrow there was no help travel down for the ramp until a member of assistance stepped forward and insisted he would take me down the very steep ramp, seems he was the only person concerned with my safety.
Iberia schedules flights with short layovers in Madrid so many miss their flights. Also they lost our luggage twice - really a weak operation and will never fly with them again
A friendlier and more helpful crew would have been much better.
I never took the flight. I bought the ticket in Kayak by mistake, right away, within the first 10 minutes I realized it and check to cancel. Kayak did not let me and sent me to Iberia saying, in order to cancel or change, you have to call the airline, which I did. Iberia ditched me off saying, you have to talk to whoever you bought it from, Kayak. so you 2 were passing the ball to each other. So I called my credit company, cancelled the transaction, and I swore never ever to use either Kayak or Iberia and I did, I flew with Air France and Delta to all over Europe, thank you and take me out of your subscription.
paid for premium economy, and it was a waste of money. Got slightly more legroom and that was it. Definitely an inferior product to their airlines premium economy. Service was rude when you could actually get it. Never again
The flight was fine the service was good. The plane could be cleaner
They did not explain at a right time for the almost 1.5 hour’s delay after landing. And I think food should be served to every passenger for 9 hours flight, not optional.
We had to wait 2,5 hours in the plane before take off!!!
Enough seat availability for us to move a little and so sit together - but the flight was half an hour late
I liked almost everything (e.g. ease of booking, price, punctuality, efficiency, friendliness, courtesy). A slam landing in Dublin airport took some of the gloss off it, though. Being able to paste here the text of the review of the same flight that I just wrote for Ryanair would make me feel better about Kayak too.
Seats are very small, I’m not a big person, but the person beside me was using his seat and half of mine… and this person was a bit gross but not a lot…
Delayed delayed delayed and then cancelled very late not allowing for too much time to find a room for the night
Flight was good but delayed (45 minutes) which made other connections difficult.
Boarding was with buses, but they let people without priority boarding before people with priority boadring.
Due to long security check and no last call announcements from Gate staff, my family and 12 other passengers missed the flight.
bring iPad for entertainment. The flight was punctual as most of the time.
While this flight from Dublin to Venice boarded on time, its departure was delayed by about an hour because, apparently, there were no demonstration kits on board, and we couldn't depart until the safety demonstration was completed. We were informed that we were in danger of losing our delayed slot if Ryanair engineering didn't provide the kits 'soon', which would have resulted in an additional two-hour delay. Thankfully, we didn't incur that additional delay. It's not clear where the source of this problem lies but it needs to be addressed to ensure it does not recur for other flights in the future.