Paid $10 for wifi for full flight duration and the wifi wasn’t available after initial 2 hours
My baggage is lost. Flight cancelled, Rebooked ticket through long routes. Mental stress, emotional hurt
The flight overall was good. The attendants did a good job except that 1 female had too much fragrance on. The other things that made the flight unpleasant were out of the airlines control.
Nothing to complain. The staff and flight was good especially the seats which was better compared than the cloth ones on Qatar airways
I would love the entertainment center to be updated with more content. The flight to Doha had more options than the one to Miami
Overall the experience was neat with crew being nice and caring especially to parent with kids. The free snacks option was okay. The kiosk at Philly airport didn’t work.
First keep the airline as you promise. Reason for travelling from Orlando to Tampa is to go with Qatar Airline. We end up with American Airline. As expected the service was horrible.
Not sure how we end up with American Airlines instead of Qatar Airways. From Philadelphia to Qatar they boarded us then they asked us to unload. After 30 minutes later they board us again. The inside the plane it was burning hot and we were sweating like crazy. Crew members are absolute rude. The way they served the passengers were horrible. One of the crew members hit my knee with food cart and kept going. I was holding an ice pack for almost 2 hours. I am still with the pain.
I felt that when I was rerouted it should have been to business class.
The flight was smooth Thank God but the delays and changing gates for 3-4 times made me so tired of walking back and forth with heavy bags I thought I was going to pass out with heavy headaches but Thank God finally found the final gate and home safe. These delays happen anytime for important reasons so just be patient when you come across these situations.
Need to do a lot of improvement on service and cleaness
Good. Crew do seem to be less friendly- management are clearly limiting them or not empowering them as they used to.
Food hardly ever changes Videos not often updated for often travel.
The flight is packed and it feels like the space per individual has gotten smaller. Excruciating for a 14hr flight.
Lost suite case and pillow that’s used by senior and they didn’t leave it at the airport
The flight itself was fine. The exception is that my luggage was destroyed, and I filed a claim that I haven't heard from anyone.
Im if Ethiopian can allow customers to use their mileage for in flight connexion it will be great.
United was best airlines I have seen since I got there choose united airlines
For Vegetarian Food was very poor. Though we had opted for Asian Vegetarian Food they didn’t serve but only what was available was served. We were offered Smoked Salmon!
Needs improvement because some of the tvs and charging ports weren’t working
