Daily cleaning, installation of cabin HEPA filters on flights from Zurich to Minnesota
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 25m
The cheapest ticket to Minnesota from Zurich found in the last 72 hours was $2,322 one-way, and $416 round-trip. The most popular route is from Zurich to Minneapolis, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $441.
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Scores according to KAYAK customer reviews
Pros: "Smooth and fast."
Cons: "Headphones should be free. Also some free food would be nice."
Cons: "No mechanical failures or delays would be nice"
Cons: "Way too cramped"
Cons: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."
Pros: "On time"
Pros: "Boarding was smooth."
Cons: "Food offered in first"
Cons: "My screen wasn’t working. It would have been great if it was."
Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Pros: "Boarding so efficient we left early and arrived super early."
Cons: "WiFi on plane dropped out a lot."
Cons: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Cons: "It was hot"
Cons: "No customer service they do not care and it shows"
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Pros: "good service"
Pros: "Boarded nearly on time - doesn't always happen"
Cons: "As usual, someone boarding the plane before I did had jammed my overhead compartment with their carry on luggage."
Cons: "It was great"
Pros: "On time, smooth take off and landing."
Cons: "Air conditioning was very loud"
Pros: "The TV"
Pros: "Smooth ride"
Pros: "Everything . Delta is one of the best"
Pros: "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."
Pros: "Plane was nice and clean. Staff attendants were great & respectful."
Cons: "Plane was so small I couldn’t even put my backpack in overhead and nobody told me to check it even when I asked"
Pros: "All the attendants were very nice. The movies were great, but ones I would have liked to watch were not on your list."
Cons: "There was no Christian music on the music section."
Pros: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Cons: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Pros: "seating, food, service"
Pros: "Didn’t take three days to drive"
Cons: "Packed in like sardines"
Cons: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Pros: "Comfy on time and personable. Food was good too. Thank you."
Cons: "It was all good."
Pros: "They have few movies selection that was good"
Cons: "I like being in a big space faster. And clean good service I"
Cons: "The Cancun airport provides a terrible experience for transferring between flights, especially if you need to change from the international terminal to a domestic terminal or vice-versa. There is no way to get between terminals inside security and the free shuttle is slow and overcrowded. Meanwhile, one is forced to run a gauntlet of taxi and shuttle drivers trying to get you to pay them exorbitant fees to drive you to your terminal. Once you finally arrive you discover that there is no dedicated baggage recheck for an international arrival. Just don't buy a ticket that transfers in CUN."
Pros: "on-time and quick boarding times"
Cons: "Waiting too long before take off with no circulation of cool air"
Cons: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."
Pros: "Lincoln ground staff is top notch. Friendly Midwest people."
Pros: "On Time"
Pros: "On Time"
Cons: "Late starts"
Cons: "On time"
Cons: "The attendents only served one round of beverages in Comfort Plus."
Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"
Pros: "Plane should have been inspected before scheduled departure at 5:30 AM!"
Cons: "Narrowest bathroom I have ever entered! I weigh 120 lbs!"
Pros: "Lots of movies available!"
Cons: "One small bag bag of peanuts?!?"
Cons: "half-broken screen, couldn't access anything on the left side"
Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Cons: "Friendlier crews"
Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pros: "Professional crew. Good simple check in."
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Pros: "Just as I expected. And I made my last connection easily."
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "Very friendly crew and on time with no problems."
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Cons: "There was no wifi on flight"
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Pros: "Crew were great, food, entertainment, seat and everything else was great as well."
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Pros: "The crew!!"
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Everything OK"
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Cons: "Still waiting to board after missing this connection had to be booked on another airline"
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."
Cons: "Flight was cancelled."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Pros: "Good flights. Good prices."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."
Pros: "Very friendly crew"
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Pros: "Short-hop flight, fit for purpose."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "Great food"
Cons: "Sears we're toooo small"
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "Service was good"
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Pros: "Quick and efficient flight. Crew very organized. Great language skills"
Pros: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Cons: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Cons: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Pros: "Nice and attentive crew."
Cons: "Seats not comfortable in premier economy."
Pros: "More space in business class (777-300) than many other airlines."
Cons: "Entertainment very limited. No adjustable air vents in this aircraft"
Pros: "The crew was excellent and surprisingly the seats were comfortable."
Cons: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Cons: "Entertainment worked sporadically"
Cons: "Boarding clusterf..."
Pros: "Arrived on time."
Cons: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Pros: "In flight entertainment was great"
Cons: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Pros: "Tight seat, was moved out of exit row because of my age"
Cons: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Cons: "It was a great flight can’t think of anything"
Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."
Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Cons: "My entertainment device did not work the entire flight."
Cons: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Pros: "Over all everything was great, except the bags check in"
Pros: "Good quality flight"
Cons: "But delayed and lost baggage"
Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Pros: "Liked the transfer"
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Pros: "Food and wine was very good. Music selection was excellent."
Cons: "Not enough leg room."
Pros: "It was on time"
Cons: "Hard seats Boarding was 35 min delayed"
Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"
Pros: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Pros: "The crew were nice."
Cons: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Pros: "Todo muy bien Volvería a viajar con ellos."
Pros: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Cons: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Cons: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Pros: "Crew very professional and nice food Boarding process well organized"
Cons: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Cons: "There were not noodle soup ready this time."
Cons: "My baggage was broken"
Cons: "There are always delays. Today it was that internet was down."
Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Cons: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Pros: "Cabin Crew and food selections were top notch"
Cons: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
Pros: "It was a short flight."
Cons: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Pros: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
Cons: "Wheel chairs for my ill and aged parents was not provided"
Cons: "Late...delayed from algiers"
Pros: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Cons: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."
Pros: "Not much"
Cons: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"
Pros: "The crew"
Cons: "Food on bord"
Pros: "The crew was great, good entertainment selection and I liked having a pillow."
Cons: "No free food for a somewhat long flight (6 hour)"
Cons: "Priority boarding means nothing"
Cons: "There were a lot of old movies in the offerings."
Cons: "When I booked this last year, I did not realize that Iceland Air did not include food on an international flights as it had done several years ago when I flew this airline. Crew did not do much with service."
Pros: "Helpful ground staff Luggage didnt got lost Included luggage on ticket"
Cons: "Delayed take off due to some air show in zurich. Not icelandiair problem. No snacks included even peanuts Not much movie - old movies shown"
Pros: "Nice fast in and out process. Good duty free shop"
Cons: "Smallish seats"
Pros: "Like the stopover in Iceland. Fly out tomorrow but continuing this review now."
Cons: "Nothing. NA"
Cons: "No air nozzle on Zurich to Iceland leg"
Pros: "Crew and plane"
Cons: "Time to connection Delays Time to get luggage"
Pros: "Crew and plane"
Cons: "Very little keg room. WiFi was terrible. Boarding process was chaotic."
Cons: "We departed almost an hour late. Despite checking in early, they put my luggage on a later plane headed for MSP so my ride had to wait an hour and a half after the scheduled arrival. The few movies available weren't new releases and not much of a selection."
Pros: "Good value."
Pros: "There was a wide selection of movies and TV shows."
Cons: "I ordered the chicken salad for the small meal that we had, but I didn't care for it and didn't eat much except the roll. The boarding instructions were difficult to hear and the business class passengers were checked into a very small area between the lobby and the jetway where we had to wait to make sure the plane was ready for boarding. I'm 5'2" tall. The seats were roomy and comfortable, but I was unable to reach the footrests and the seat didn't recline very far."
Pros: "The flight was on time and the crew professional and friendly. There was a decent selection of movies and tv shoes to watch."
Cons: "The flight was as I expected. It would have been nice to have some food since it was an international flight but I understand the need to keep down costs"
Pros: "Good connection"
Cons: "Connection airport has very poor facility for the transit traffic and long border control lines. My seat was changed for no apparent good reason after I had checked in at the airport. My old seat remained empty on the plane!"
Cons: "That they didnt hold the plane for us when it was delayed in Paris."
Pros: "The flights were very close to on time. The flight was good and the service was excellent!! Leg room was good and tv screens bigger than average. Airport efficiency in Keflavik is very good."
Cons: "No complaints."
Cons: "Line-up to board was like a cattle round up. And why do they announce everything first in Icelandic? The 3 people on board from Iceland probably speak English anyway."
Pros: "Great route, on time, comfy"
Cons: "She didn't tell me the chairs don't go back or you can stow anything by your feet. The seats were so uncomfortable I would never recommend going on long flights in them."
Pros: "Same comments as above."
Pros: "Movie and entertainment selection was great."
Cons: "Crew is not overly friendly and announcements are a waste of time because you cannot hear them over the engine noise and they're not piped into the headphones. Very surprised that you have to pay for food on a 6 hour flight. Airport was very hard to navigate."
Pros: "good leg space, enough space for carry-on bags, polite staff"
Pros: "Icelandair is like going back in time. The stewards and stewardesses were dressed professionally, were high on customer service, it was like flying 30 years plus ago...and that's a great thing."
Pros: "Flight crew was nice"
Cons: "Boarding was a mess. We were delayed, but boarding took FOREVER. They called out a group to board, but everyone was crowded by the gate and didn't move, so nobody knew if people were on line or not. Simple things like an announcement to ask people to move aside, boarding groups posted on screen or just any sense of hurry would've been a logical response."
Pros: "Price and friendliness of crew."
Cons: "Few entertainment options, no food on European flight, and the airport in Reykjavik was terribly congested. It is obvious that the airport is experiencing growing problems."
Pros: "Clean airplane, comfortable seats. Pleasant, courteous and professional crew. Excellent in flight food services and entertainment."
Cons: "Plane take off delayed at Newark making us late for connecting flight to Zurich at Reykjavik. Although we made the connection and the plane was held, it made the transfer very stressful. I believe that the delays were caused by Newark ATC and not the fault of Iceland Air."
Cons: "Horrible airline. We will never fly with them again!"
Cons: "Was given emergency exit row. When boarding I was told our seats had changed. Not only did we not get the exit row we were told, but we got the seats in front of it that don't recline back."
Pros: "See above"
Cons: "See above"
Cons: "not enough liquids/beverage service"
Pros: "Seats were comfortable, enough leg room. Had back of seat monitors with movies. Only food available is for purchase only, no snacks offered."
Pros: "Ease of boarding, seating assignments such that crowding on an I filled airplane didn't happen; handed a bottle of water when boarding."
Cons: "Lack of any snack food without having to purchase even pretzels. Staff courteous, but remote- didn't see them very often on a 6 hour flight."
Pros: "Flight was comfortable and pleasant as flying can be in economy class"
Cons: "Airport is small for the amount of passengers going through, long wait going through passport check and crowded by gate so almost missed flight cause people blocking gate to plane waiting for a different flight, seemed as we were cutting in line"
Pros: "Selection of movies"
Pros: "Zurich Airport is extremely nice and efficient. Easy to get checked into Iceland Air."
Pros: "See above"
Cons: "After a 4 day stopover in Iceland, we could not check in online or at the automated machines for some reason. When we checked in with an agent, we were told that this was because our information wasn't in Iceland air computers. This made no sense, as we had flown two legs of icelandair to europe, and were now boarding the 4 leg of iceland air flights in a 2 week period. We had also both flown iceland air before. Our friends had checked in at the automated machines and saw that there were many seats open. When we asked to see our seats, we were told that they were aisle seats across from each other. In fact, my wife had a middle seat. She is pregnant and really wanted easy access to the restrooms, and I am tall with a back injury. By the time we were up in the air and the seatbelt lights were off, everyone scrambled to the seats WE COULD HAVE HAD (in some cases to lay across 3 seats), and left us with no better options. My wife was extremely upset to have been lied to by the agent checking us in. She was disturbed for the entirety of the flight."
Pros: "the price"
Cons: "Head rests are uncomfortable. The Reyjiacik airport is crazy how everything leaves around the same time, so its super crowded! Didn't pick up trash often enough."
Cons: "Horrible boarding situation, small area No announcements"
Cons: "The chairs at the KEF terminal are very uncomfortable. Also, the airport is extremely cold."
Cons: "Time for connecting flights was short and lines through customs at Reykjavik was long. Stressful for everyone, even though we were told flights will wait."
Pros: "Sat in an exit row with extra room for stretching legs. Decent choice of in flight films."
Cons: "Wasn't aware that Economy provides no food even on international flights. Don't know of many airlines with that practice. Flight was delayed by 45 minutes and not one single gate announcement was made informing us of the delay or the reasons for it."
Pros: "Flights connected well from Amsterdam to Denver"
Cons: "Absolutely no food amenities and limited beverage choices"
Pros: "Friendly crew. This was my third Icelandair flight and as always the stewardesses and stewards have a neat professional appearance and manners. Makes a huge difference. Thanks!"
Cons: "Cramped plane."
Pros: "Also really like the very little time between flights when arrive in Iceland"
Pros: "The experience wasn't much different than most other airlines."
Cons: "This flight was delayed. (As was every other flight with this airline.) Also the airport in Reykjavik isn't designed to handle as many people has they need to manage. Prepared to stand a long time or sit on the floor...waiting for that delayed flight."
Cons: "There were 3-4 flights all boarding in the same gate area at the same time. It was a sea of people and made boarding and waiting very difficult."
Pros: "Quick flight"
Cons: "Bad delay, long security line there"
Cons: "Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future."
Cons: "Easy checkin, friendly staff, nice quick flight"
Pros: "Clear communication about delays and boarding, comfortable seats, great service."
Pros: "Nice and friendly crew"
Pros: "Comfort and cleanliness of flight."
Cons: "Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers."
Cons: "Grab business class upgrade offer - worth every penny."
Cons: "Maybe have one flight be on time. Train ground crew how to put on fuel."
Pros: "Correct timetabling and on time schedule Decent crew with high standard service wish you more success and further upgrade in your status to be as you deserve one of the best airline globally..!"
Cons: "Correct timetabling and on time schedule Decent crew with high standard service wish you more success and further upgrade in your status to be as you deserve one of the best airline globally..!"
Pros: "Food and price"
Cons: "On time departure"
Pros: "Really great"
Cons: "Need entertainment"
Pros: "Got where I was going safely and on time :). Decent leg room, food, comfortable seats."
Cons: "No sound in TV, and no way to adjust subtitle languages (that I could ding). Pretty long delay standing in line to board."
Cons: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."
Cons: "The flight was late. They lost my luggage! No time to take the food. Very bad experience"
Pros: "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Cons: "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."
Cons: "There was very bad turbulance and none of the crew said anything about it."
Pros: "My husband has a mobility scooter and they handled it better than American Airlines and we flew first class!!!"
Pros: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Cons: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"
Cons: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."
Cons: "Outdated movies"
Pros: "Nice crew"
Cons: "No VOD No food available in between meals"
Cons: "Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in."
Pros: "the crew"
Cons: "the flight hours."
Pros: "On time, excellent food"
Cons: "Business barely distinguishable from economy, except for the food which was excellent"
Pros: "Honestly I didn't like anything because before I boarded , I was charged for all my luggage . They said that tap changed there policy , how I suppose to know ? Why didn't it say anything while purchasing a ticket"
Cons: "I was charged for my 3 luggage . It's not fair . I still have the invoice , before ibbook the ticket it said that you get free luggage ."
Pros: "Flight was on time and landed safely."
Cons: "Boarding was quite chaotic. Seats were very cramped."
Pros: "Smooth and organized boarding process. Layover is a great option to explore lisbon."
Cons: "No food or entertainment"
Pros: "Some random charter flight with a 1960sBoeing. Although the ticket said TAP. Definitely wasn't"
Pros: "There was one male steward who was not friendly at all.....I felt he was giving me bad looks....I felt uncomfortable."
Pros: "No reason given, just wouldn't let me check in online."
Pros: "Excellent service on board and at the ground... Very convenient United conection in the US :)"
Pros: "Plane wasn't fully booked so the seating was more comfortable."
Pros: "the short connection time to Lisbon great service on SWISS and TAP the fact that I was allowed 2 pieces of hand luggage. Not forgetting your great service to adjust my booking from economy to business class Thanks"
Cons: "Overbooked the flight by 20 people and split up our group of 4 traveling together. They gave 3 of us tickets and then told my dad who is the least experience traveler that he doesn't have a seat because he didn't check in online even though we were at the airport 2 hours ahead to check in. Paying $1000 for a ticket and then being told you don't have a seat is absolutely unprofessional and rediculous. We were traveling home from europe and had 2 other connections we had to make. After 3 hours they were able to transfer us all to another flight back to the states and then lost my dad's luggage. Horrible experience! Will not travel TAP again!"
Cons: "TAP is the worst. I"d rather walk than book a flight with them."
Pros: "+ quick and easy flight + Snack was okay"
Cons: "- Difficult to find TAP to get boarding pass. The boarding pass is necessary for Wifi in the airport."
Pros: "the crew were amazingly warm, professional and attentive."
Cons: "no food option without a dead animal in it"
Pros: "The crew was very friendly and check-in was uneventful. A group of us traveled from MXP to EWR via LIS. Excellent ride on each leg."
Cons: "I love the flight attendants uniform. The ticket agent allowed me to change my seat to the exit row with no extra charge. Some of my group was charged for overweight bags and others weren't. A little inconsistent."
Pros: "Seating...cleanliness...service....crew was fabulous....food exceptional. Smooth flight."
Pros: "Not enough leg room"
Pros: "Easy check in and bag handling"
Cons: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."
Pros: "The flight was fine, no issues. Plane was fine, no WIFI or entertainment. Served a small meal. For the price, excellent trip."
Cons: "All was good."
Pros: "Great service, spoke English, and offered a meal for the flight! Fantastic, will fly with TAP Portugal again."
Pros: "Not much"
Cons: "Very unorganized"
Pros: "Left late but made up time and landed ahead of schedule. Seat was large and comfortable. All personnel were efficient, helpful and courteous."
Cons: "Did not like the food. One small, not so good tuna sandwich. Ugh!!!"
Pros: "On time, good service."
Pros: "Flight on time"
Cons: "Not being able to check in and pick seats until 24 hours before flight"
Pros: "Very organized and on time. Smooth."
Airlines flying from Zurich to Minnesota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Zurich to Minnesota
Masks required on board, masks provided on flights from Zurich to Minnesota
Social distancing seating
Middle seats unavailable to book on flights from Zurich to Minnesota
Testing for antibodies, testing for symptoms for flights from Zurich to Minnesota
Waiving of change fees. Search flexible flights from Zurich to Minnesota