Find cheap flights from Zurich to Virginia

Cons: "horrible dry croissant for breakfast"

Pros: "Great. Very smooth and comfortable!"

Pros: "Everything!!"

Pros: "Everything"
Cons: "Nothing"

Pros: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Cons: "Nothing!"

Cons: "service was least friendly at this part of my flight"

Pros: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Cons: "Nothing!"

Cons: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Pros: "Same as above"
Cons: "SAME AS ABOVE"

Pros: "Not applicable"
Cons: "See above."

Cons: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Cons: "Lost luggage’s. Delayed trip"

Pros: "Swiss is the best"

Pros: "Also poor this airline is overpriced"
Cons: "Long disorganized boarding process Old airplane"

Pros: "Everything"
Cons: "Nothing"

Cons: "It was delayed almost an hour."

Pros: "I liked the staff and the chocolate"
Cons: "I didn't like the meal much and the lighting was too bright most of the time."

Pros: "Swift ride - no frills- the chocolate square was delicious."
Cons: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"

Pros: "Chocolate was good, a bigger piece, or 2 of them would be better"

Pros: "Legroom!!!"

Cons: "Lost luggage"

Cons: "My seat did not recline and my tv did not work"

Cons: "I could not obtain a refund."

Pros: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Cons: "NOTHING"

Pros: "Boarding was on time."
Cons: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."

Pros: "Best airline I have ever flown"
Cons: "N/A"

Pros: "Very accommodating"

Cons: "Minimalist breakfast."

Pros: "Everything"
Cons: "Nothing"

Cons: "id."

Pros: "fast, all good"
Cons: "-"

Pros: "EVERYTHING'S Good to come back home"

Pros: "Brand new plane, with ultra modern seating. We had a lot of room."
Cons: "We sat in the plane for 40 minutes before takeoff"

Cons: "The plane was old and the bathroom was really dirty"

Cons: "Not enough room for my knees"

Pros: "Upgraded to business, new 777 plane, good snack"
Cons: "No headphones"

Pros: "Everything is perfect!"

Pros: "Airline attendants were very polite and nice."
Cons: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Cons: "We didn't had entertainment"

Pros: "Nicer plane, on time"

Cons: "They will not give you seat confirmation unless you pay , very annoying"

Pros: "Thank you. Keep the good work."

Cons: "It was awful. I lost my seat"

Pros: "The chairs were actually more comfortable than the 777. The cheese bread sandwich they gave us was very tasty."

Cons: "When it was time to board, they just said we'll start with rows 1-15 then 16-30. However, they just let everyone stand in line and go as the line was started. It would be nice if they announced rows 1-15 and then announced the second set of rows so at least everyone knew when to go. It just seemed unnecessarily confusing to me."

Cons: "Long line for the baggage drop"

Pros: "On time leaving and arriving"

Pros: "same"
Cons: "same"

Cons: "I had to give up my carry on which I had brought from Boston. You should not ask people to give up carry on bags once they have been approved"

Pros: "Yes"
Cons: "Nothing. Flight was amazing"

Pros: "Comfort"
Cons: "Wifi on klm"

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."

Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."

Pros: "Great plane and staff"
Cons: "Delayed"

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "I love the food"

Pros: "Amazing crew"

Pros: "Crew were great, food, entertainment, seat and everything else was great as well."

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"

Pros: "Quick flight"

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pros: "Friendly staff, good service and on time departure/arrival."

Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pros: "Very friendly crew"

Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"

Pros: "Everything"
Cons: "Nothing"

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pros: "Good efficient flight crew friendly and helpful"

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Cons: "OLD plane without comfort or entertainment"

Pros: "Eveything is well arranged"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"

Pros: "It was very comfortable"
Cons: "The crew was great"

Pros: "In general, it was ok"
Cons: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Pros: "Nice new Boeing 787, lots of space."
Cons: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Pros: "On time take off and the fact that we arrived alive."
Cons: "Hot meals and inflight entertainment. No even drinks were served."

Pros: "Nothing"
Cons: "Crew could have been nicer and everything could have been on time"

Cons: "First time wearing face mask all the time. It was okay."

Cons: "I'm not happy at all i lost my check bag and all my church close is in it"

Pros: "Crew was amazing!"

Pros: "Not much"
Cons: "Our flights got delayed from Belize city and lost all connections. Had to sleep in the airport. Very disappointed with American Airlines. Will avoid in the future."

Pros: "I made it safely"
Cons: "Delayed twice, had to circle at destination, gate wasn’t ready."

Pros: "Crew good. Seat cramped"

Pros: "The employees were as good as they could be, given the atrocious handling of the situation by American Airlines and its policies."
Cons: "We were 1.5 hours late leaving for an unknown reason (not weather). Then, it appeared that we didn't try and make up the lost time in the air (we also landed 1.5 hours late.) This caused a significant proportion of the passengers to miss their connecting flights. American didn't do anything to help other than offer a "discount" of about $10 off of over $100/night hotel rooms in the Philadelphia area to sleep overnight in Philadelphia. This was absolutely lousy customer service by American, and will definitely make me avoid American Airlines in the future."

Cons: "Delayed flight"

Pros: "I was moved up to seat 9E from 16E move leg room makes a difference"
Cons: "I had started a movie on the earlier flight but I could not finish it because it was not offered on this flight"

Cons: "The plane was cold!"

Cons: "Too much advertisement!!!! Between the credit card offers and aa advantage program it’s overwhelming. When trying to enjoy the onboard entertainment it was once ahead too much advertising. Overkill!!!!"

Pros: "Flight was relatively smooth and arrived more than thirty minutes early."
Cons: "Flight attendants did the basics without showing any enthusiasm for their job or appreciation for the passengers in business class. Food service in business class was uninspiring as there was no element of "international cuisine" on a flight where some dining creativity would have been welcome."

Pros: "Comfortable seating. Friendly staff."

Pros: "The crew was courteous"
Cons: "The boarding crew and ticketing experience. Also we were detained on the plane when arriving early. We missed our connecting flight all due to boarding agent closing the gate too early. She literally closed the door Infront of us. We were actually 8 minutes early to the gate, before the 10 min"

Pros: "Old aircraft. No media at the seats. Why are old aircraft still being used?"
Cons: "Basically everything. For the price, the flight on AA across the sea was horrible."

Pros: "Crew was very nice."
Cons: "Boarding took forever and made me almost miss my connecting flight."

Pros: "Nothing"
Cons: "The explanation for why the flight experienced so many delays wasn't given. The flight was clearly overbooked and the organization of the crew while boarding the plane was poor."

Pros: "Nothing, we had to deplane."
Cons: "This flight was completely messed up and ultimately ruined my connection and subsequent travel plans. We were told there was a 30 minute delay because of the pilot and shortly after we were told to deplane. I had to cancel. rebook with another airline while my bag traveled to Boston"

Cons: "There were no inflight entertainment. This is the only international flight I have ever taken that didn’t have any. For an 8+ hour flight, it’s ridiculous not to. The food was also worse than typical airline food."

Cons: "Uncomfortable Old plane with cigarette compartments Unfriendly staff They could not Sit me and my partner together because of the “fate” which was like 700 USD each! Yet they had empty seats and the ability to fulfill the request. It’s sad the low service level, operated by American Airlines booked with British Airways."

Cons: "This was a connecting flight, and I arrived at the gate from American Airlines flight 2656 in plenty of time to make the connection. However 15 minutes after arriving at my designated gate it was announced that American Airline flight 4874 would be delayed for 15 minutes for maintenance, which was fine, I want the plane I am flying in to be in perfect working order. So the departure time went from 2:32 to 3:00, then it went from 3:00 to 4:01. Next, it was announced that there had been a gate change. Once we all arrived and the passengers had deplaned and it was announced we could board it was closing in on 4:30. Now once we were on the plane we sat for one and a half hours with no food or water. Finally, they announced that the flight attendant would be coming around with water which was poured from bottles into cups and cookies or pretzels, what, did the plane crash on a deserted island and I not know it? After more sitting, we finally took off, I arrived at my destination 4 hours later than planned. I think this could have been handled more efficiently, and with more aplomb than the standard "we apologize", that does nothing for me and my trip went from 1 hour to 4 with me finally arriving at the Roanoke airport at 6:45."

Pros: "Gate agents and crew were patient and polite."
Cons: "The seats were still to small and my shoulders were in the aisle. Are they getting smaller?"

Pros: "The crew member was great."

Pros: "Efficient and on time! Courteous and professional travel assistants. Nice job. Nice new planes too!"
Cons: "Traveling as family of 5 - booked tickets two months ahead and we did not sit together despite me selecting seats when I booked. They were cheap seats so I can’t complain too much but felt that could have been accomplished given the advance booking."

Pros: "Absolutely nothing was good about this flight."
Cons: "An 8 hour delay to get from DFW to DC, after an 18 hour flight from Sydney. No one knew where the plane was and the delay changed from 3 hours, to 5 hours to finally 8 hours. The former, refitted United Airlines plane, with no frills, no electric outlets, uncomfortable seats, and the joke that is the "recline" position."

Cons: "3 planes all with mechanical issues... numerous people left stranded, the whole thing was a nightmare. Finally got home around 1 00 AM. But the worst part was the gate agents I literally felt like I was disrupting their day! Email sent to American."

Pros: "Entertainment good"
Cons: "Legroom bad"

Pros: "The flight attendant was sweet and nice; flight was not full so I got to have a row to myself."
Cons: "I was surprised there was no beverage service at all. On my flight from Roanoke to Charlotte, same length flight, we were served water and pretzels. I would have liked a beverage."

Pros: "The crew in the plane was so happy and funny ! Nice group ! The food was fine, always can be better that’s the true hahahah"
Cons: "I don’t have nothing bag to say about. Was a very new plane so everything was fine."

Pros: "Crew was great. Courteous and efficient."
Cons: "For a long flight the entertainment options were pathetic. Also the flight was 2 hours late. And there were no chargers at the seats so that also limited the entertainment options. The food was too salty and fatty."

Pros: "Boarding and flight was on time."
Cons: "Nothing"

Pros: "Nice amount of leg room!!!"
Cons: "Nothing"

Cons: "Comfort of plane!"

Pros: "."
Cons: "."

Pros: "Good staff."
Cons: "Old plane, broken entertainment system, and blankets were not clean on a 9 hour flight."

Cons: "There were 2 flights going to Roanoke at almost the same time. The other one was delayed by a lot; ours by a little. But personnel DIDN'T TELL US WHAT WAS GOING ON. We were all standing around wondering what was happening.It's the NOT KNOWING that is so horrible. We could tell from the screen that it was delayed, but it was clear the flight would leave much later than the screen said, but they wouldn't tell us anything!"

Cons: "The pilot decided to add fuel and catering after all the passengers had boarded. We arrived in Chicago after a 4 hour delay and we couldn't find a gate for 20 minutes. Ridiculous!"

Pros: "Comfortable seats, good price"
Cons: "No own TV, plane visibly old"

Cons: "No wifi or chargers or seatback entertainment"

Pros: "The crew was very kind and we had a safe trip in general"
Cons: "2 hours of delay to take the airplane in Orlando and they changed the flight to Charlotte when it was planned it would go to Philadelphia but it was not a big deal to me."

Cons: "Middle seat and one of the last ones on. Enough said"

Pros: "Good communication"
Cons: "I don't understand why you boarded the flight when it seemed you knew there would be a delay to take off to SFO. We boarded only to learn we would sit at the gate for 30 min and the wait on the tarmac for anothe 40. Why not just delay the flight an board an hour later? It would have been a lot more comfortable in the terminal."

Pros: "No complaints. Keep up the good work, American!"
Cons: "I don't like the fact that food has to be purchased. I liked it much better when the food was included in the price, as it still lives in the major international overseas airlines."

Cons: "1.5 hours late leaving"

Pros: "Fantastic customer service - from lounge to arrival gate. Unlike BA this airline does recognize its frequent flyers and upgrades us often to business. I fly a lot - Executive Platinum - and this makes a huge difference."
Cons: "My connecting flight LHR to AMS was on BA and they really droped the ball compared to AA."

Pros: "I was in a seat in coach that was appalling. (28C?), one row behind the exit row seating. I am only 5' 8" but could not cross my legs. The guy to my left was KNITTING, so was constantly jogging my arm which I carefully had kept inside the armrest on my side. I will avoid flying in a BA 747 in future. Even Business is awful on those jets. I flew in Business once, and thought the head to tail layout was the worst I have experienced. I pulled down the joint divider and thought the person in the next bed was dead, he was lying there with his arms crossed over his chest! It's time to update the 747's or retire them."
Cons: "The pathetic little 4.5" times 3.5" screen in the seatback was a joke in today's environment."

Pros: "Very nice flight attedent on board and flight was very smooth."

Pros: "the wine was good"
Cons: "the tv"

Cons: "Customer service from the crew, it could be nicer and better attitude and more positive."

Pros: "The price is affordable"

Pros: "Tap crew is very nice."
Cons: "No turbulence"

Cons: "Punctuality"

Pros: "Food and price"
Cons: "On time departure"

Cons: "Flight delayed but otherwise it was good! Maybe entertainment such as tv monitors or inflight entertainment upgrade."

Pros: "Great Crew nice plane"
Cons: "Uncomfortable seats, not enough space for carry on, due to luggage cost is way overpriced, as well as seats too expensive"

Cons: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."

Cons: "Wifi"

Pros: "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Cons: "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."

Cons: "Schedule wrong, missed next flight"

Pros: "Great flight, friendly and helpful crew."
Cons: "Didn’t connect to entertainment didnt"

Pros: "nothing."
Cons: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Cons: "We were never prompted to pay for our check in baggage at the time of purchase and so when we showed up we were forced to pay 85 euros for one checked bag for an international flight on top of a ticket that already cost more than $250. The luggage restrictions were never shown previously. Will never fly TAP Portugal again."

Pros: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Cons: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Pros: "We got our luggage at destination"
Cons: "Luggage fees were excessively higher. Paid €40 per checked in bag one way! This was because our tickets were “on sale” and didn’t include any checked in baggage."

Cons: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"

Pros: "All except for service to handicapped."
Cons: "I mad reservation listing that I needed wheel chair assistance due to walking limitations. Upon flight arrival no service was provided not was it provided on my return trip."

Pros: "Nice and clean aircraft, snack on the way to Lisbon"
Cons: "Cramped seats (very),"

Pros: "They broke my bag, it took them over 3 months to answer my complaint and then they said that the Manufacturer would take care of it. On top of that they made me pay to check on my bag for each flight, including connections, and they didn’t even reimburse that"

Pros: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Cons: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"

Pros: "Very smooth"

Pros: "Though it was a short flight, they did offer food and left mine on my table since I was sleeping. I woke up super thirsty and hungry so that was a nice surprise."
Cons: "TAP is perpetually delayed. It’s annoying."

Cons: "The flight was delayed 20 mins"

Pros: "The food and flight attendants were very nice and accommodating."
Cons: "I had a 17 kg big baggage and a 7 kg hand baggage and was forced by the hungarian check-in attendant to pay the equivalent of 112 usd. I nearly missed my flight as nobody understood why I had to pay extra since my baggage was under - weight. Outrageous! Will not use Tap Portugal again and definetly won't recommend. Maria Petrita"

Cons: "We booked flight several months ago and it included seating assignment, so we choose our seats. Then when we check-in they had changed them to the last row of the plane. We had received a couple of emails asking for us for option to pay for advance seating. Assume they had changed their policy and now were charging. We had a close connection at LHR and being last off, we almost missed connection. Horrible"

Pros: "Fast boarding. TAP crew was nice as always."
Cons: "Cabin was freezing cold, all 8 hours. There seems to be no balance for the cabin's temperature in these long flights. Make sure you have a jacket and a blanket."

Pros: "Crew and food Were ok."
Cons: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Cons: "Some not so friendly crew members on this flight. There was one tall, blonde flight attendant who wore so much perfume that I could taste it every time she walked down the aisle. You can't have that in an enclosed space. In this day and age of so many people having food allergies to nuts, why would you serve a dessert with almonds?? My daughter almost ate it because there was no warning label. It scares me to think what might have happened at 12,000 feet."

Cons: "My flight got delayed and i ended up getting stuck in Lisbon for 20 hrs. Not happy about that."

Pros: "Crew friendliness and attention"
Cons: "They ran out of diet coke and coke zero literally right after takeoff which is a joke!"

Pros: "There was one male steward who was not friendly at all.....I felt he was giving me bad looks....I felt uncomfortable."

Pros: "No reason given, just wouldn't let me check in online."

Pros: "Absoulty nothing"
Cons: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."

Pros: "Plane wasn't fully booked so the seating was more comfortable."

Pros: "the short connection time to Lisbon great service on SWISS and TAP the fact that I was allowed 2 pieces of hand luggage. Not forgetting your great service to adjust my booking from economy to business class Thanks"

Cons: "Overbooked the flight by 20 people and split up our group of 4 traveling together. They gave 3 of us tickets and then told my dad who is the least experience traveler that he doesn't have a seat because he didn't check in online even though we were at the airport 2 hours ahead to check in. Paying $1000 for a ticket and then being told you don't have a seat is absolutely unprofessional and rediculous. We were traveling home from europe and had 2 other connections we had to make. After 3 hours they were able to transfer us all to another flight back to the states and then lost my dad's luggage. Horrible experience! Will not travel TAP again!"

Cons: "TAP is the worst. I"d rather walk than book a flight with them."

Pros: "+ quick and easy flight + Snack was okay"
Cons: "- Difficult to find TAP to get boarding pass. The boarding pass is necessary for Wifi in the airport."

Cons: "The online check in open for a flight from the us to the europe must be open 24 before, indeed it has been opened only 16 hours before..."

Pros: "TAP and the personnel from TAP were fantastic."
Cons: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."

Cons: "Paid $130 for 2 extra spac s acts. Didn't have any extra space. Had a woman in front of me who reclined her seat all the way for he whole flight. Had to have on of he crew to ask her to put her sat forward for the food service part of th flight."

Pros: "Not enough leg room"

Cons: "I'm vegetarian and I can't chose the option when I made the checkin"

Pros: "The on-board crew was pleasant and professional unlike the check-in staff. Food was ok, landing was smooth."
Cons: "The airline makes money by having very low weight allowances on carry-on and checked luggages. The staff at the check in desk act like they are surprised and symphatetic about the overages meanwhile they enforce the weight limits to the gram. Most deplorable of all is the fact that they have one person on staff at a special desk where one can go to pay for the newly discovered overages. This desk and the person assigned to it full time is the proof that the company expects this kind of result before hand. Where on most continental flights the weight limit is usually set at 31 kilograms for checked-in baggages TAP Portugal has a limit of 23kg. Where most companies have no weight limit or around 20kg on carry-on baggage they have 8kg. The overages in weight result in a flat fee of $100 per luggage, even if the luggage is just one kilogram over the allowed limit. The low ticket purchase price is in my opinion a deplorable marketing scheme aimed at getting people to buy their tickets and then be faced with extra charges when it turns out weight alloweances are set at domestic standards."

Cons: "Less meat in the food, please. I somehow missed the opportunity to request a vegetarian meal, but many other airlines offer at least one vegetarian entree option (e.g., pasta)."

Cons: "I purchased this ticket 4 months prior to flying....traveled half way around the world and the flight was oversold. I was bumped and left with people meeting in another country waiting for no one to show up. Go to hell TAP Portugal Airlines."

Pros: "Primera vez que viajo con ellos, mi hice y la verdad que quedamos gratamente impacta dos! La atención excelente, inclusive nos habían dado en Zurich los puestos separados ( viajábamos mi esposo y yo) y sin decir nada, nos llamaron y nos cambiaron de puesto , para estar juntos, la comida excelente y la atención del personal impecable!!el"
Cons: "El vuelo Lisboa a Milán y el de Zurich a Lisboa, no tuvieron la misma calidad, ni de avión ni de atención...pero a Miami excelente!!"

Pros: "The comfort"
Cons: "Nothing I liked it all"

Pros: "Crew, fairly easy boarding process"
Cons: "2.5 hour delayed departure, missed the Portugal National Team parade!!!!!!!!"

Pros: "No"

Cons: "Baggage claim at IAD"

Pros: "After not letting us on the flight, they airline re-routed us, which ended up working out well. they were patient and reassuring when doing so."
Cons: "Our Hamburg flight was 10-15 mins late. We arrived at the gate for our next leg to find the doors locked 10 mins before flight departure. They knew we were on a connector that was late but just bumped us off."

Cons: "I'd really like to see specific baggage allowance written on the ticket or confirmation letter. That was very frustrating that it wasn't specifically listed. Especially with multi-city trip, having to go look up each leg and try to remember allowances, would have been better if it was just listed al"

Pros: "The crew was super friendly. The seats were ok but for a 12 hour flight nothing would be perfect."
Cons: "I think it went as well as possible. No delays in boarding and only short delay waiting for a gate at SFO. The flight crew were very friendly and drinks and food were adequate."

Pros: "lousy crew — one was too busy reading his newspaper to bother telling people who were waiting for the toilet that there was another unmarked toilet right behind where the people were waiting"
Cons: "a newer plane. the plane was so old that there were no monitors and the seats were very difficult tilt back (about two inches)"

Pros: "More leg room on Swiss Air flight I ended up getting rebooked on and smaller plane seating only 2 on the sides, so much better than bigger Air Canada plane on outbound flight to Europe"
Cons: "Again, I did not make the DC flight,not delayed as an email had announced but closed at least 20 mins prior to departure, so no one was let in (after running through Zurich airport, again, no help). Rebooking possible and easy for my route, difficult for those going to DC and further west."

Pros: "The food."

Pros: "It was a united operated flight with a united airplane and crew. Seats and space were much more comfortable."
Cons: "Better food options, better quality snacks."

Pros: "Attentive crew. Current movies available. Economy seats were fine."
Cons: "In general, airline food stinks. In Economy, UA is no exception. Bring your own sandwiches or salads. You'd think they could do better on long-haul flights."

Pros: "Everything about the airlines and aircraft and crew make you feel like you’re flying first class even when you’re not. The plane was immaculate, foot was gourmet (and A LOT of it!) and crew was professional, friendly and efficient. I will plan on scheduling all my international flights with Swiss Airlines when possible. We even flew on a shorter flight with them and still received a good sized meal."
Cons: "N/A"

Cons: "We missed this flight."

Pros: "Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects."
Cons: "To be honest, everything was OK."

Cons: "We were late to catch flight to Washington. Our lodges were lost and we have to wait over two hours till they find it."

Cons: "The flight was delayed 6 hours. No notification till early morning of flight. If known ahead of time would have stayed in France a day longer. Picked for security which was fine except stood in line for 1/2 hr. while those suppose to check us were sitting and laying around. Make me too late for helping my husband ( in a wheelchair) onto plane."

Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Pros: "Everything was great in the plane - service, pleasant stewards, food was tasty."
Cons: "The gate was changed at the airport after my boarding pass was issued. I would never have known except that another passenger was looking for colleagues to let them know. And the flight number was also changed, and different than my printed boarding pass."

Cons: "Not a kind service"

Cons: "Up graded seat but didn't get to board till last."

Cons: "The plane was over 3 hours late, and then at landing we sat for 30 minutes waiting for a gate"

Cons: "The boarding process took forever! Had to go through multiple questionare"

Pros: "Excellent service ample legroom"

Pros: "Crew was very nice."

Pros: "more room in the seats"
Cons: "movie choices were meh, but I guess that's a personal preference"

Pros: "The whole experience was good. This would be my favorite airlines in the future to travel anywhere"
Cons: "I would have preferred some more quantity of food"

Cons: "Mediocre service, cold bread, impolite staff"

Pros: "I upgraded to premium economy and was glad I did. Extra space and and empty chair next to me."
Cons: "For a 9 hour flight, food wasn't filling nor was there enough. I wouldn't have even minded paying a little extra for snacks but a small dinner and small sandwich as a snack was all there was. Plenty of drinks though. My day did not recline all the way, I only got it to move an inch or so."

Pros: "Great flight everyone was really helpful thank you United."

Pros: "Check-in Staff were friendly and efficient. Undersold flight, so they reseated several people to give them an adjacent vacant seat, so I got to sleep curled up. Great on an 9 hour early morning flight (7am check-in, up at 3:30). Boarding and flight staff were great too."

Pros: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Cons: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Cons: "Long check-in time, bad in flight service, dalyed luggage arrival."

Pros: "Finally home!"

Pros: "Crew was great. They obviously all liked each other and that feeling was felt by me and hopefully the other passengers 767 seat arrangement across the rows is very good (2,3,2)"

Pros: "Entertainment was very good"
Cons: "It was freezing cold. Apparently something went wrong with AC system as even despite numerous complaints by passengers nothing could be done. Spending 9 hours in a freezing cold plane already has affected my and my husvand's health as we are both now coughing and with blocked noses."

Pros: "Service 0"
Cons: "Service is very bad"

Pros: "Good littlecommuter flight"
Cons: "All good"

Pros: "It was a jet"
Cons: "But the captain was missing for over an hour"

Pros: "Good food and frequent water service. Pleasant attendant s"
Cons: "Malfunctioning seat in front of me"

Cons: "The food was mediocre and drinks served a long time after the meal. I had a log (daylight) flight and attendants insisted that all blinds be down and then the lights were turned off in plane. No one was sleeping and most watching TV. I as a reader of books was inconvenienced by low light."

Cons: "Because of the short connection time the group of people including me made it to the gate a bit late. However the plane was still at the gate and did not leave for another 15 minutes. But they refused to take us on board saying t was too late, as a result: They sent us with the next flight to Chicago instead of Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Pros: "Fortunately I had three seats to myself so I stretched out and got some sleep after the meal. Many movies to choose from for entertainment."

Cons: "united food is the worst"

Pros: "Many selection of movies to watch. There were also a nice selection of shows to watch."
Cons: "The lunch services because they ran out of one the pasta section before they even got to my row. Also the landing was a little rough"

Pros: "Straightforward, routine, on time, cheerful staff."
Cons: "Announcements made in piercing tones' I understand the necessity and that they are made in several languages, however they were loud and jarring.."

Cons: "Touch screen did not work on display unit. Was fine because I read, but still."

Pros: "Flight attendants were friendly and welcoming when service was provided. The food was delicious - quinoa salad was unexpected and delicious. Also enjoyed the ice cream at the end of the meal"
Cons: "The flight on the ticket stated it was a Swiss flight operated by United. When we arrived we asked which kiosk to check in and we were misinformed. It would be a time saver if the airlines would educate their employees on where the customer should check in."

Pros: "The flight was very smooth and the crew was friendly."
Cons: "Checking in at Zurich airport was a long nightmare especially using the terminals to get boarding passes (there were three, one was broken, and other people had such a hard time using those two that there was a massive queue and I worried I would be late!). Other than that it was very lovely"

Cons: "food is so bad, low quality and small portion looong period before main meal and last meal"

Pros: "Excelente!"
Cons: "Nada"

Pros: "The crew were nice"
Cons: "Boarding from the rear of the plane would be more efficient and quicker. Most airlines already do this."