Overview

Krystal Beach Acapulco

Ave Costera Miguel Aleman 163, 39670 Acapulco, GR, Mexico
+52 744 485 5050

$48+

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Rates

Overall guest ratings

6.8/10 Good
Based on 588 reviews
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Review highlights

  • 8.2
  • 5.6
  • 3.5
  • 3.3

Nearby

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    About

    Located in Acapulco (Zona Dorada), Krystal Beach Acapulco is minutes from Amazing World and Papagayo Beach. This beach hotel is within close proximity of Parque Papagayo and Plaza Bahia.

    Rooms

    Make yourself at home in one of the 400 guestrooms. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator (lift). Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Beachfront
    • Facilities for Disabled Guests
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Child pool
    • No smoking
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.8 Good
    Based on 588 reviews
    • 8.2 "Location is great."
    • 5.6 "Service is ok."
    • 5.4 "Average value."
    • 3.5 "Rooms are not good."
    • 3.3 "Bad amenities."
    • 2.6 "Quite uncomfortable."
    • 1.8 "Disappointing internet connection."
    • 1.3 "Horrible vibe."
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    Overall Rating

    6.7 Good
    Based on 88 reviews
    • 8.2 "Location is great."
    • 5.8 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 4.6 "Not very clean."
    • 3.6 "Rooms are not good."

    Overall Rating

    6.8 Good
    Based on 499 reviews
    • 7.9 "Good location."
    • 5.7 "Food is average."
    • 5.2 "Average value."
    • 5.2 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 3.5 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.7 "93% found problems with the furniture."
      0.2 "For 98%, the rooms looked old."
      4.6 "54% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.0 "Air conditioning was criticized by 90%."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
    • 2.5 "Quite uncomfortable."
      1.0 "Air conditioning was criticized by 90%."
    • 1.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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