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10.0
Great customer service! Extra friendly really enjoyed how easy it was to rent and return the car.Reviewed Mar 4 2023
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1.9
I arrived exactly at 5 pm (after spending $35 on a Lyft to get there), which is apparently when they close. I had no way of knowing they closed this early- I didn't get any forewarning at all. The guy was still there at the desk but wouldn't help me even after I told him that I didn't have anywhere to go. He said "we open at 9 am" and then walked away from me and left. Not everyone can afford the $250/night airport hotel... And I was just renting a car for that evening and the following day since my flight was at 5 pm the next day. So there was no point in paying for a rental car for half a day (especially was not going to give my business to them after he was so unhelpful...). So, I was stuck in the airport for 24 hrs because this dude couldn't start the computer back up for me.Reviewed Sep 20 2021
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8.0
Pros:Helpful staff and easy dropoffCons:Redundant insurance policies between kayak and the actual rental agency, don't offer the kayak one.Reviewed Apr 1 2021
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2.0
Pros:Nothing - because you show up, and no one is at the desk and then you are stuck with no car. This is the 2nd time Alamo does it. Learned my lesson - NEVER RENT WITH THEM!Cons:If someone was actually there to give me a car, that would be a plus - so I don’t have to be in a city with NO RENTAL CAR. Showing up for work is a plus in my book guys.Reviewed Nov 24 2020
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8.0
Pros:Staff was friendly. Pick-up and drop-off were very easy.Reviewed Oct 5 2020
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3.6
Pros:Staff was great, easy pickup and drop offCons:I ordered a Cadillac or similar, they didn't have any, so I got a smokey Mazda SUV that I could barely fit into instead, without a price drop or any other options given.Reviewed Aug 31 2020
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6.8
Pros:Staff was friendly but didn't know what options the car had.Cons:Staff should have available to them all of the options available on any car. Also the interior front window was not cleanReviewed Aug 19 2020
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10.0
Pros:Very friendly staffReviewed Jul 22 2020
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10.0
Pros:Service person was super friendly and accomodating. The car rental was perfect for my needs. Thank you!Reviewed Jun 24 2020
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9.6
Pros:Staff was friendly and helpful. Explained options well but not pushy. Overall very nice.Cons:Van we rented could have been closer to airport. Not a big deal though.Reviewed Dec 29 2019
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