10.0
I liked entire experienceReviewed Apr 22 2022
review from![kayak]()
10.0
our check in could not have been more efficient and friendly than in Missoula, MTReviewed Sep 18 2021
review from![kayak]()
10.0
When our flight arrived, the car rental counters were all busy and agents assisted travelers regardless of who the rental company was. This really expedited things. The SUV that we had reserved was there for us. When we got to it, we discovered that it only had 1/2 tank of fuel and it had not been cleaned. I returned to the desk where they quickly changed us to an upgraded SUV at no additional charge. The situation cold not have been handled any better. We were very pleased with our experience with Alamo and the rental desk at the Missoula airport.Reviewed Sep 18 2021
review from![kayak]()
1.9
Had to wait an hour because the car wasn't ready even though we had a reservation. Lines were unorganized and people were butting in line. When we finally got the car and left, we had received a call to come back because the paperwork was wrong. Finally got it straightened out. Did receive a discount at the end of the trip. That was appreciated.Reviewed Aug 7 2021
review from![kayak]()
10.0
Pros:Drop off was easy and staff was helpful.Reviewed May 26 2020
review from![kayak]()
10.0
Pros:Car was ready and both agents for pick up and drop off were very helpful.Reviewed Oct 21 2019
review from![kayak]()
10.0
Cons:Truthfully, nothing.Reviewed Oct 6 2019
review from![kayak]()
2.0
Pros:Friendly staff but no car availableCons:Having a car available would have been nice. I ended up renting from HertzReviewed Sep 22 2019
review from![kayak]()
4.8
Pros:Car was fineCons:Extremely expensive. One person working the counter is unacceptable. Waited 30 min or more. That is way to long. The rate was 3x any other Alamo. Will use another agency next time.Reviewed Aug 22 2019
review from![kayak]()
2.0
Pros:Nothing, I had a confirmation for pick up and then I get there and they did not have any cars available and would not have for days.Cons:Alamo did nothing to help I just got stuck at the airport at 10PM with not rideReviewed Aug 8 2019
review from![kayak]()
9.6
Pros:The staff were very helpful and efficient. Car was great.Reviewed Jul 24 2019
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6.0
Cons:Van was not ready for pick-up. Had to wait an hour. Didn't get the van we asked for.Reviewed Jul 6 2019
review from![kayak]()