10.0
Pros:I had 2 interactions with the staff as you always will. During pick up they helped me out to get a car within my range that was a better suit for my needs. During drop off they showed me the simple breakout of pricing on everything and even helped me get a better gas deal because I forgot to fill up the last quarter of the tank. I was very grateful for that. It was $10 saved but it meant a lot to me that they were willing to help me out.Reviewed Oct 26 2019
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10.0
Pros:Friendly and helpful service. Clean car at a reasonable price. Easy check in and check out.Cons:Nothing. It was great!Reviewed Mar 25 2019
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10.0
Pros:Gas miles on the car was awesome.Cons:really wasn't anything we didn't like.Reviewed Mar 19 2018
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6.0
Cons:No USB port, no power plug in. It meant I couldn't use my GPS.Reviewed Jan 16 2018
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10.0
Pros:Very goodReviewed Dec 25 2017
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4.0
What did not workCons:The return parking was confusing with self parking. The Alamo was full of cars so we parked a competitor's row at Pasco Airport. Lots of stains on the seats-gross.Reviewed Oct 24 2017
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8.0
Fine but price could have been adjustedPros:I have used them before so the process was preditableCons:The final price was not adjusted down even though I bought the vehicle back an hour earlier than the contract called for.Reviewed Sep 10 2017
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10.0
Best optionPros:Best price even though it is still highReviewed Aug 25 2017
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10.0
Pros:they adjusted the rental time so that I saved moneyCons:well-be carefull when you pick up a vehicle time wise.Reviewed Aug 11 2017
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2.0
Not goodCons:They charged us a fee for cancelling well ahead of time.Reviewed May 29 2017
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10.0
Pros:checkout in Pasco, WA was fantastic. Love one-way rentals.Reviewed Jul 9 2016
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3.6
No record of my rental at AlamoCons:I went to the airport to pick up the car and there was no record of my rental. The confirmation number emailed to me did not work in their computer system. It took a very long time to resolve and made me late for my day. I will not be using Kayak again.Reviewed Jun 27 2016
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