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2.0
They didn't have a car for me. I had to look with other companies and they never even called to let me know ahead of timeReviewed Jan 3 2022
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8.0
Pros:The staff was friendly and helpful. The dropped off of easy.Reviewed Jun 27 2021
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6.0
Cons:We we’re lied to about the deposit, on top of being charged for a full tank of gas when it was returned full. Horrible experienceReviewed Dec 17 2020
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10.0
Cons:They doing a excellent job in the process to give you a car you likeReviewed Oct 5 2020
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9.2
Pros:Friendly staff, nice SUV for the price.Cons:The reservation was for a midsize SUV. I was first offered a Suzuki Vitara. Smaller than what I reserved. They did switch me to the vehicle I requested.Reviewed Feb 8 2020
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2.0
Pros:The guy was unhelpful and very rude, he talked to us with Attitude, we asked for a supervisor or manager and he was i’m the manager and i have the final answer.. after 5 minutes of arguing he decided to call his manager only to say that my documents where expires which it wasnt true..Cons:You need to improve your Human resources. We went from Santo domingo to Santiago just to pick that suv and at the end we had to leave to another rentalReviewed Aug 4 2019
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2.0
Pros:The car we reserved was not available and we were forced to scramble and choose an another rental agencyCons:By actually having the car that was reserved.Reviewed Jul 27 2019
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2.0
Pros:Well I did not have the pleasure to have one of your cars in my trip because when I arrived in the airport with my reservation, the was not car available. And if you look it for I made a reservation since May 22, 2019. One of the employee (Pedro) at the STI airport ignored my reservation.Cons:Not to uses this services any moreReviewed Jun 20 2019
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10.0
Pros:Staff was very friendly and helpful i have a great experience with alamoCons:I had last minute changes to my rental location Everything was very smoothly no complaints.Reviewed May 20 2019
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2.0
Pros:nothingCons:The ALAMO employee at the airport counter is running his own business. $600 is the lowest price you have to pay in order to have a car at the ALAMO rental car at the Santiago’s airport, while other car rental companies would charge halve that price.Reviewed Mar 31 2019
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