Basics
Accessibility and suitability
Dining
Bathroom
Media and entertainment
General
Services and conveniences
Bedroom
Parking and transportation
Laundry
Pool
Outdoor
Workspace
Health and safety
Family friendly
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's Covid-19 protocols?
The hotel has implemented daily housekeeping, contactless check-in/check-out, physical distancing in dining areas, and enhanced cleaning. There are also hand sanitizer stations provided throughout the guest accommodation and key areas.
Is there free parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests, especially those flying from the nearby airport.
What can guests expect from the hotel's restaurant and bar?
The hotel features a restaurant and bar/lounge, providing convenient dining options for guests. However, it's important to note that some guests have mentioned issues with the availability of certain menu items.
How is the cleanliness of the hotel rooms and facilities?
Guests have praised the hotel for being very clean and modern. However, some guests have reported issues with housekeeping and cleanliness, so it's advisable to communicate any concerns to the front desk.
What are the best times to visit the hotel?
The hotel experiences high season in July and low season in May, so guests may want to consider these factors when planning their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle, making it convenient for guests traveling to and from the airport. However, it's advisable to reserve early, especially for early morning rides.
Check the Room Amenities
Some guests found the rooms to be modern and well-equipped, with ample A/C outlets, a functional gym, and a spacious shower. However, it's recommended to ensure that all amenities, such as shower soaps, are fully stocked and clearly labeled.
Consider Nearby Attractions
The hotel's proximity to the airport and various attractions, such as the Albany Pine Bush Preserve and Washington Park, makes it a convenient choice for exploring the local area.
Be Mindful of Breakfast Inclusions
While some guests were surprised that breakfast wasn't included in their room rate, others found alternative nearby dining options, such as Cider Belly Donuts, to be satisfying.
Plan for Transportation
If arriving late at night, it's advisable to plan transportation in advance, especially for solo travelers, as taxi availability may be limited. Additionally, it's important to manage expectations regarding transportation options from the airport.
Double-Check Reservation Details
Some guests experienced issues with their reservations, including billing discrepancies and difficulty locating reservations upon check-in. Verifying reservation details in advance is recommended.
Address Room Cleanliness Promptly
In cases where guests encountered cleanliness issues, such as hair in the bathroom and unclean towels, it's advisable to promptly notify the front desk to ensure a swift resolution.
Be Mindful of Noise Levels
While the hotel was generally praised for its cleanliness and modern decor, some guests experienced noise disturbances, such as alarms going off early in the morning, impacting their stay.
Check for Special Services
The hotel's fitness facility was highlighted as spacious and accommodating, allowing multiple guests to work out simultaneously. Additionally, the presence of a bar and common room was appreciated by guests.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $191 |
Average price (weekend night) | $225 |
Value for money | 8.5 |
|---|---|
Distance to city center | 5.8 mi |
Nearest Airport | Albany Intl |
Distance to airport | 1.6 mi |