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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
The hotel offers a free airport shuttle, making it convenient for guests traveling to and from the airport. However, it's advisable to reserve early, especially for early morning rides.
Some guests found the rooms to be modern and well-equipped, with ample A/C outlets, a functional gym, and a spacious shower. However, it's recommended to ensure that all amenities, such as shower soaps, are fully stocked and clearly labeled.
The hotel's proximity to the airport and various attractions, such as the Albany Pine Bush Preserve and Washington Park, makes it a convenient choice for exploring the local area.
While some guests were surprised that breakfast wasn't included in their room rate, others found alternative nearby dining options, such as Cider Belly Donuts, to be satisfying.
If arriving late at night, it's advisable to plan transportation in advance, especially for solo travelers, as taxi availability may be limited. Additionally, it's important to manage expectations regarding transportation options from the airport.
Some guests experienced issues with their reservations, including billing discrepancies and difficulty locating reservations upon check-in. Verifying reservation details in advance is recommended.
In cases where guests encountered cleanliness issues, such as hair in the bathroom and unclean towels, it's advisable to promptly notify the front desk to ensure a swift resolution.
While the hotel was generally praised for its cleanliness and modern decor, some guests experienced noise disturbances, such as alarms going off early in the morning, impacting their stay.
The hotel's fitness facility was highlighted as spacious and accommodating, allowing multiple guests to work out simultaneously. Additionally, the presence of a bar and common room was appreciated by guests.