Albuquerque hotels in University of New Mexico

Cons: Me and my family arrived to this hotel around 11pm and the gentleman in the front desk got us a room with out issues until we walked in. It was freezing and I tried turning on the heater and it was not working so I called the front desk and the gentleman who gave us the room came to the room to see why the heater wasn't working because he told me they don't have a maintenance personnel at night. After he saw the heater was not working he asked me if I wanted more blankets or do I need to switch rooms, I asked him to get us a room that was ready for my two kids and a new born and he got me another room but it was the same freezing and I called him again and there was not answer and I was tired of the trip so I when to sleep in this cold room heater was not working on the second room. At two in the morning I get a phone called it was a lady asking me what happened how come I moved rooms and that the last guy had made a couple of mistakes when switching us the room and he put us in a different room of the one we were in I was half of sleep and asked her can we please discuss this tomorrow morning and she told me I need to know so I can have this info ready for the manager tomorrow so I tried to explain why they moved us rooms and she seem not to care she was worry about what she had to tell her manager the next day even after I told her our heater still not working in the second room. In the morning I when to talk to them and I asked for a manager and I explained to her what happened and she said there was no way a lady called you at night we only have a gentleman working at night so she was trying to tell me that there was no way a lady called me at night even after I explain to her why did the heater not work in both rooms and how come they don't leave heater on if this rooms are waiting for people to check in and she said the room service supposed to leave this room ready and the heaters on.The rooms it wete freezing about maybe 35 degrees or probably colder. They sent someone to fixed it the next morning but they seem not understanding our issue, why would they called us late at night to talk about their problems not to try to fix our heater issues and wake us up, about someone's else mistakes and about the cold night me and my family had to go through and just the way they seem it was not like they cared but second night it was better after they fixed our room after I had to asked them to do it because this manager did not have any idea this happened and she told me she would get back with me after she found out who this lady was and she never did.i will never stay agin in this hotel.

Cons: I picked the first floor after I was given the option of which floor I would like to stay at. It was not remodeled and looked really shabby when I opened the door. My first thought was "I should have spent more to stay at the Double Tree". After I checked the bed and the room looked clean, I decided the set up was ok. The next morning after staying up late to work and meet a deadline I could not sleep in after 7 AM. I could hear every door in the hallway slamming open and closed. The cleaning staff was loud and a man knocked on my door twice to announce the room cleaning. I was put off by this. I specifically called and asked about the check out time the night before because I knew I was sleeping in. I gave up on sleeping after that and got in the shower. The tub was clogged and the water just sat there while I was showering. The shower curtain also had a moldy smell and I could see dark spots around it. I am sure the other rooms are fine and maybe I just got the worst room. For the price and location I was expecting a little more. I will try again but stay off the first floor.

Cons: Had trouble connecting to WiFi in our room. Connection was good in the lobby, but spotty & sometimes unavailable in the room.

Cons: The number of power drips in the room. I realize this is a older buiding they was built when there was not electrical device we have now a days. I requested a room off the front desk and was put in a room 1/4 way down hall, I have lung problems and require oxygen the futher I have to walk I run out of air.

Cons: Arrived after long day of traveling, we were given a room with an unmade bed. The second room we were given, smelled of vomit. Figured it out that a previous occupant vomitted in the sink. I left and went somewhere else.

Cons: No place to walk near by. Chair in our room was broken.

Cons: Interstate noise.

Cons: Wifi was non existent Building was run down needed some TLC pool closed early for shocking

Cons: I disliked the fact that the water in bath tub didnt go down all night and that the hallways were very noisy as well as the room above us. We didnt sleep hardly because the noise was almost all night people up and down halls.

Cons: Someone tried to sell me sex toys in the lobby, room was dirty, wall paper peeling off wall...

Cons: Room was on the freeway side and there was noise all night, the breakfast was all carbs

Cons: Our stay was very good there wasn't anything that we could complain about.

Cons: Bad part of town. Doesn't say Howard Johnson on building... It says Plaza Inn. I'd go there again, but I wouldn't take my children. Lower price draws a different crowd of people.

Cons: Hotel looks old, in desperate need of a renovation. Carpets in the hallways look very dirty.

Cons: Breakfast was all carbs, would've liked some eggs. Patio door didn't lock tightly.

Cons: Everything else

Cons: A hotel way past its prime, with staff that seem overburdened. We were first sent to an uncleaned room--unmade bed, trash, etc. Our second, cleaner room included a live cricket on the bathroom sink.

Cons: We had a reservation glitch but caught it before we left.

Cons: Every thing

Cons: They advertised they had airport shuttle and did not. It cost me $17.50 to take a taxi to the airport. TV remote did not work.

Cons: My roon was in the basement. Didnt look at all like what was on the pictures. I was highly disappointed. I wont return

Cons: Old, dirty

Cons: We have no complaints. Everything was great as well as the employees.

Cons: Breakfast hot foods seemed soggy

Cons: Air conditioner in room did not work

Cons: I did not like the room, and the breakfast was horrible.

Cons: A bit hard to locate because of traffic patterns.