Pros (+) Staff were very friendly and accommodating. Rooms were very comfortable. I would stay there again.
Cons (-) The restaurant was terrible. Food was mediocre at best. The waiters and waitresses were good.
3 stars
Westmark Anchorage Hotel
720 West 5th Avenue, Anchorage, AK 99501-2198, United States
Anchorage, AK
See location+1 907 276 7676Photos of Westmark Anchorage Hotel
Overview
Anchorage hotel in Downtown Anchorage with a fitness center and a 24-hour front desk A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Westmark Anchorage Hotel offers 198 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Westmark Anchorage Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at Westmark Anchorage Hotel
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Dining
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Accessibility and suitability
- No smoking
- Elevator
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Outdoor
- Balcony
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Westmark Anchorage Hotel
6.5
Okay
516 verified ratings
Wonderful
118
Very good
103
Good
112
Okay
58
Fair
65
Mediocre
17
Poor
43
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, with many highlighting the convenience of being close to restaurants and shopping. However, several reviews pointed out issues with noise levels, outdated facilities, and discomfort with bed quality. The parking fees and lack of amenities were also common complaints.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
6.4 out of 10
403 reviews
7.8 out of 10
15 reviews
7.8 out of 10
9 reviews
7.3 out of 10
7 reviews
All reviews
Pros (+) Professional
Cons (-) Shower water would be scalding hot at intervals
Pros (+) Being downtown was convenient. I regret getting an upgrade from the 3rd floor to the 12th because I ended up with an uncomfortable bed that sagged so much it felt indented.
Cons (-) Having to pay for parking sucked. And my bed was so indented that I could not get comfortable. The pillows are too thick too.
Pros (+) Location is great for shopping and downtown restaurants.
Cons (-) Bath was in need of updating. Very limited parking lot. First floor check-in area was cramped, cluttered and needed updating.
Pros (+) The king bed was comfy, and the balcony was neat (though I'd get more use from it in the summer months...thought for next time).
Cons (-) I found the amenities more lacking than I'd expected. I was pretty sure I saw cable TV listed, but the remote control's guide feature didn't work, and there weren't many channels. There was no mini-fridge; I thought those were pretty much standard in any hotel above "motor lodge" class. The toiletries (shampoo, body wash, etc) came out of dispensers). There were only a few cheap plastic cups in th...
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Pros (+) Location, accessibility, value for price, helpful staff, clean and comfortable rooms
Cons (-) False fire alarm later announced as a drill at 5:30 am.
Pros (+) Location
Cons (-) Staff was rude and unprofessional, not to us but witnessed towards another guest. Hotel is old, outdated and needs a major remodel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Westmark Anchorage Hotel?
Guests have highlighted the comfortable beds, outstanding views, clean rooms, and friendly staff as some of the positive aspects of their stay.
What are the cons of staying at Westmark Anchorage Hotel?
Some guests have mentioned road noise, broken amenities, and issues with staff professionalism as areas of concern during their stay.
What practical amenities does the hotel offer?
The hotel provides parking, a fitness center, and a restaurant, along with free Wi-Fi and laundry facilities.
When is the best time to visit Westmark Anchorage Hotel?
The high season is in August, offering a great time to experience the hotel's central location and comfortable beds. However, guests may want to be mindful of potential road noise during their stay.
What can guests expect from the hotel's customer service?
Guests can anticipate friendly and accommodating staff, but some reviews have mentioned issues with staff professionalism and responsiveness to maintenance requests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Road Noise
Several guests mentioned that the road noise was disruptive, so consider requesting a room away from the street to minimize the impact of traffic sounds.
Check Room Amenities
Some guests were disappointed by the lack of certain amenities such as a fridge or kettle, so it's advisable to check the room amenities before booking to ensure they meet your needs.
Verify Reservation in Advance
A few guests experienced issues with their reservations, so it's recommended to verify your reservation directly with the hotel before arrival to avoid any potential complications.
Consider Bringing Earplugs
Due to noise from the street, some guests suggested bringing earplugs for a better night's sleep.
Explore Nearby Attractions
The hotel's proximity to attractions like the Alaska Center for the Performing Arts and the Fifth Avenue Mall makes it convenient for exploring the area on foot.
Check for Safety Features
Some guests noted concerns about safety features in the rooms, so it's advisable to check for these features upon check-in and request any necessary adjustments.
Opt for Upper Floors for Better Views
Guests recommended choosing rooms on higher floors for better views of downtown Anchorage and the surrounding area.
Be Mindful of Parking Costs
Several guests mentioned the high cost of parking, so it's worth considering this additional expense when budgeting for your stay.
Plan for Breakfast Alternatives
As the hotel's restaurant may not always be open for breakfast, consider exploring nearby coffee shops or eateries for morning meals.
Confirm Wi-Fi Reliability
Some guests experienced issues with the Wi-Fi, so it's advisable to confirm the reliability of the internet connection if it's essential for your stay.
Location
720 West 5th Avenue, Anchorage, AK 99501-2198
What's nearby
- William A. Egan Civic & Convention Center228 yd
- 4th Avenue Theater242 yd
- United States Federal Building and Courthouse262 yd
- Dena'ina Civic and Convention Center317 yd
- Iditarod Trail Sled Dog Race380 yd
- Fifth Avenue Mall394 yd
- Delaney Park0.3 mi
- Anchorage Museum0.4 mi
- Port of Anchorage1 mi
- University of Alaska-Anchorage3.1 mi
- Alaska Pacific University3.6 mi
- Alaska Aviation Heritage Museum3.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Westmark Anchorage Hotel
Low season | June |
|---|---|
High season | September |
Average price (weeknight) | $188 |
Average price (weekend night) | $196 |
When to book a room at Westmark Anchorage Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.2 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Anchorage |
Distance to airport | 4.5 mi |