Hotel Captain Cook

The hotel's customer service has been described as exceptional and friendly, with staff willing to assist guests. Some guests have mentioned the front desk crew and spa area staff as particularly friendly and accommodating.

Guests have praised the hotel's amenities, including the spa, live entertainment, shops, and restaurants inside the hotel. However, some guests have mentioned that the catering facilities were inadequate and that it was difficult to get a table at dinner.

The hotel is in a superb location, within walking distance from the tourist office, local bars, and restaurants. It is also conveniently located near various attractions and offers easy access to transportation for exploring the local area.

Guests have appreciated the comfortable beds and linens at the hotel. However, some have mentioned that the rooms are dated, with malfunctioning amenities and outdated decor.

The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and snack bar. However, some guests have mentioned issues with room service availability and the quality of food service during peak times.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near various attractions such as the Fifth Avenue Mall, the Anchorage Museum, and the Alaska Center for the Performing Arts, making it easy to explore the area on foot.

Some guests noted that certain rooms may be outdated and in need of refurbishment. It might be beneficial to inquire about the condition of the room before booking, especially if modern amenities are a priority.

Guests appreciated the on-site shops, restaurants, and the spa. Consider indulging in the hotel's dining options and spa services for a relaxing and convenient stay.

Several guests found the valet parking to be expensive. If traveling by car, it may be worth exploring alternative parking options in the area to save on costs.

Some guests mentioned that the hotel hosts special events and offers Christmas decorations, creating a warm and festive atmosphere during the holiday season. Inquire about any upcoming events or seasonal decorations for a unique experience.

While the hotel offers dining facilities, some guests experienced challenges with getting a table at the restaurant or bar. It may be helpful to make reservations in advance or explore nearby dining alternatives.

If arriving from the airport, note that the hotel does not provide an airport shuttle service. Guests may want to arrange for transportation in advance to ensure a smooth arrival at the hotel.

The hotel's multilingual staff received positive feedback for their assistance with booking tours and sightseeing trips. Don't hesitate to seek their guidance for exploring the local area and arranging activities.

Some guests mentioned issues with room maintenance, such as leaking toilets and outdated decor. It may be beneficial to communicate any concerns with the hotel staff promptly to ensure a comfortable stay.