Outstanding! Comfortable, safe and friendly staff.
4 stars
Hotel Captain Cook
Photos of Hotel Captain Cook
Overview
Situated in Anchorage, The Hotel Captain Cook is a short walk from Iditarod Trail Sled Dog Race and offers a Jacuzzi, an indoor pool and a sauna. It is steps from 4th Avenue Theater, eateries and nightlife options.
There are a variety of amenities available to guests of The Captain Cook Hotel Anchorage, such as free Wi-Fi, a ballroom and meeting facilities. Multilingual staff are available to assist with booking tours and sightseeing trips, and an express check-in/check-out facility is offered for convenience.
The hotel has 546 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay. Also available are a refrigerator and a mini bar.
The Hotel Captain Cook is within walking distance of Anchorage Alaska Railroad Station, connecting guests with the surrounding area. It is conveniently set for exploring the local area, with William A. Egan Civic and Convention Center and Dena'ina Civic and Convention Center only five minutes away.
Amenities at Hotel Captain Cook
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Cycling
- Bingo
- Skiing
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Water park
- Water sport facilities (on site)
- Night club
- Hiking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- Upper floors accessible by elevator
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Snack bar
- Breakfast in the room
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Toilet
- Toilet paper
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Playground
- Baby safety gates
- Swimming pool toys
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Pool and spa
- Heated pool
- Indoor pool
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
General
- Family rooms
- Lockers
- Ski storage
- Storage available
- Telephone
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness center
Outdoor
- Garden
Health and safety
- Safe
Reviews of Hotel Captain Cook
8.3
Very good
920 verified ratings
Wonderful
493
Very good
145
Good
123
Okay
44
Fair
59
Mediocre
24
Poor
32
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, often highlighting the friendly staff and beautiful views. However, many reviews pointed out issues with noise levels, outdated amenities, and inconsistent service, particularly regarding breakfast and room updates.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
29 reviews
9.5 out of 10
14 reviews
All reviews
We got a pretty decent deal (around $100/night). You could tell the hotel was old (bad water pressure, slow drains, etc) but it was keep up really well. If the room ran around the regular price I've seen of $200-250/night, it wouldn't be as good of a value. Just a heads up, the majority of the guests are snobby douchbags.
Pros (+) The bed was comfy.
Cons (-) The amenities seems small and the decor needs an update. The staff was very accommodating and polite. The fitness center was well equipped
Pros (+) The staff were amazing!
Pros (+) Alaska Business Hotel
Cons (-) TV was very small :)
Pros (+) Friendly staff. Good restaurants and interesting shops. Good central location.
Pros (+) Valet parking, friendly staff, great location, clean, plenty to do at the hotel. The view from the hotel was amazing.
Pros (+) That you get treated like royalty for an amazing price get oysters upstairs dance the night away.
Pros (+) The views, service, location and atmosphere were spectacular. Understated and friendly. Could have stayed forever.
Cons (-) Valet parking is expensive, but very convenient.
Pros (+) The location was wonderful.
Cons (-) Both times we stayed there, about a week apart, we were given rooms right next to the elevators which ran all night long.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel's customer service has been described as exceptional and friendly, with staff willing to assist guests. Some guests have mentioned the front desk crew and spa area staff as particularly friendly and accommodating.
How are the hotel's amenities and facilities?
Guests have praised the hotel's amenities, including the spa, live entertainment, shops, and restaurants inside the hotel. However, some guests have mentioned that the catering facilities were inadequate and that it was difficult to get a table at dinner.
What are the best features of the hotel's location?
The hotel is in a superb location, within walking distance from the tourist office, local bars, and restaurants. It is also conveniently located near various attractions and offers easy access to transportation for exploring the local area.
How are the hotel's beds and cleanliness?
Guests have appreciated the comfortable beds and linens at the hotel. However, some have mentioned that the rooms are dated, with malfunctioning amenities and outdated decor.
What are the dining options like at the hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, coffee shop, and snack bar. However, some guests have mentioned issues with room service availability and the quality of food service during peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Fifth Avenue Mall, the Anchorage Museum, and the Alaska Center for the Performing Arts, making it easy to explore the area on foot.
Consider Room Selection Carefully
Some guests noted that certain rooms may be outdated and in need of refurbishment. It might be beneficial to inquire about the condition of the room before booking, especially if modern amenities are a priority.
Take Advantage of Hotel Amenities
Guests appreciated the on-site shops, restaurants, and the spa. Consider indulging in the hotel's dining options and spa services for a relaxing and convenient stay.
Be Mindful of Parking Costs
Several guests found the valet parking to be expensive. If traveling by car, it may be worth exploring alternative parking options in the area to save on costs.
Check for Special Events
Some guests mentioned that the hotel hosts special events and offers Christmas decorations, creating a warm and festive atmosphere during the holiday season. Inquire about any upcoming events or seasonal decorations for a unique experience.
Plan Dining Options
While the hotel offers dining facilities, some guests experienced challenges with getting a table at the restaurant or bar. It may be helpful to make reservations in advance or explore nearby dining alternatives.
Consider Transportation Needs
If arriving from the airport, note that the hotel does not provide an airport shuttle service. Guests may want to arrange for transportation in advance to ensure a smooth arrival at the hotel.
Engage with the Multilingual Staff
The hotel's multilingual staff received positive feedback for their assistance with booking tours and sightseeing trips. Don't hesitate to seek their guidance for exploring the local area and arranging activities.
Be Aware of Room Conditions
Some guests mentioned issues with room maintenance, such as leaking toilets and outdated decor. It may be beneficial to communicate any concerns with the hotel staff promptly to ensure a comfortable stay.
Location
939 West 5th Avenue, Anchorage, AK 99501
What's nearby
- 4th Avenue Theater0.3 mi
- United States Federal Building and Courthouse0.3 mi
- Dena'ina Civic and Convention Center0.3 mi
- William A. Egan Civic & Convention Center0.3 mi
- Delaney Park0.3 mi
- Iditarod Trail Sled Dog Race0.4 mi
- Fifth Avenue Mall0.4 mi
- Anchorage Museum0.6 mi
- Port of Anchorage1 mi
- University of Alaska-Anchorage3.3 mi
- Alaska Aviation Heritage Museum3.6 mi
- Alaska Pacific University3.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Captain Cook
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $282 |
Average price (weekend night) | $257 |
When to book a room at Hotel Captain Cook
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Captain Cook
FAQs when booking at Hotel Captain Cook
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Value for money | 7.4 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Anchorage |
Distance to airport | 4.4 mi |