Services and conveniences
Basics
Parking and transportation
Dining
Pool and spa
Bathroom
Laundry
General
Accessibility and suitability
Outdoor
Workspace
Media and entertainment
Bedroom
Health and safety
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
Guests have described the breakfast as delicious and very good, with a variety of options to choose from. The breakfast is served in a lovely courtyard overlooking the pool, providing a great start to the day.
How are the beds at the hotel?
The beds are described as comfortable and spacious, ensuring a good night's sleep for guests. The rooms also feature big, comfortable beds and fresh water for added comfort.
Is the hotel in a safe location?
The hotel is located in a gated community, providing a secure and peaceful environment for guests. The area is described as very safe, with tight security and immaculate gardens.
What are the hotel's unique features?
The hotel is set in an old convent, offering a unique and tranquil setting. The property's architecture and ambiance make guests feel like they have traveled back in time, providing a special and peaceful experience.
How is the cleanliness of the hotel?
Guests have praised the hotel for its spotless facilities and very clean rooms. The staff is attentive and ensures that the property is well-maintained for a comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Enjoy the Peaceful Location
Guests appreciated the hotel's peaceful location in a gated community, offering a quiet and safe environment.
Consider Room Amenities
Guests found the rooms spacious, well-equipped, and with comfortable beds. Some rooms may have limited natural light, so consider this when making a reservation.
Be Mindful of the Location
While the hotel is within walking distance of the city center, it's worth noting that it's a 15-20 minute walk, and the gated community entrance may require additional time for entry and exit.
Take Advantage of the Rooftop
The rooftop offers a nice space to relax and catch some sun, providing an alternative to staying in the room.
Plan for Security Measures
Be prepared for the security gate, which may require providing your name and code for entry, and consider potential delays for services like Uber or food delivery.
Appreciate the Breakfast
Guests enjoyed the delicious breakfast served in a courtyard overlooking the pool, providing a great start to the day.
Consider Noise Levels
Some rooms may be affected by noise from the courtyard, so it's advisable to inquire about room location preferences.
Embrace the Hotel's Character
The hotel's architecture and design were praised for their colonial charm and unique atmosphere, adding to the overall experience.
Stay Informed About Hygiene
While most guests had positive experiences, a few encountered issues with water temperature, Wi-Fi strength, and hygiene, so it's advisable to communicate any concerns promptly to the staff for resolution.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | May |
Average price (weeknight) | $115 |
Average price (weekend night) | $148 |
Value for money | 9.2 |
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Distance to city center | 0.5 mi |
Nearest Airport | Guatemala City La Aurora |
Distance to airport | 13.3 mi |