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The rooms were built for the modern times. Convenient outlets, TV connections, and WIFI. The rooms are very clean and well maintained. The hotel is trying to chance the reception experience by placing the staff closer to the customer. Basically they stand next to you and the computer is integrated into a low counter. The reception area and staff are hard to recognize sometimes.
The rooms clean
Free coffee Untrained staff ruined my whole trip. I would never go back to this facility or any other Hyatt location if it could be avoided.
Very clean Not very accommodating, staff not helpful with lodging and food issues.
Interior Explanation of why, if you leave your card misplaced, you need a replacement ASAP for person staying behind in room.
Location is great Pool was closed. Out of my control
had a great experience and the room was nice and clean
Horrible customer service, will never Use again. So rude. Customer service. Attitude and overall demeanor
I loved how clean everything was. The staff was very friendly and you could tell they enjoy their job
The area was convient for our appointment. The bed was old and hard, maybe it was that specific room.
All and all it was a great stay. Friendly staff, clean rooms and great selection of breakfast.
Nothing Sheets were not changed between guests. The GM Jamy Belcher says they only change them when they're dirty. Gross. Skip this place.
Heated pool and spa Hot and cold breakfast options Friendly staff Clean Beds are hard
Clean No Hot water - beds saggy
Golf courses were readily available. Three restaurants but all over priced and all serve exactly the same food. No ice unless you call front desk. Walls are paper thin - you can hear someone in the bathroom next door. Pricing is ridiculous - our group was 22 people all with different rates
Beautiful room. Way more then I expected. The bed wasn't the most comfortable.
The golf course. Room air was broke but got fixed when we told mgt. Ants in bathroom.
The restaurant off site. The air conditioner sounds like a hammer drop and helicopter taking off every time it comes on, we didn't sleep at all and even tried to turn the air low enough to just keep it on. It was a futile attempt.
Great view, nice room. The restaurant was overpriced for the quality of the food.
Very professional and courteous staff.
The staff were nice and the cookies we got when we came in were nice We reserved a king bed as this was where we were staying before and the night of our wedding but were told there were no kings so we got 2 queens which really dampened the mood. Didn't get at all what we expected and wasn't at all worth the money.
The pool The room was small and not well maintained. The owner was greedy. I had to pay an extra 20 for qweens instead of king, breakfast was sub standard, room was old and smelled bad, beds were uncomfortable. I paid more than usual for an inconvenient area.
Full Breakfast was nice. Room nice and clean.
Location, front desk service, breakfast Nope. Everything was great.
Overall run down feel...old-dirty-outdated
The location was where I wanted to be Air conditioning was very loud, no cold water at all. Toilet ran off and on all night.
They were doing roofing work on Saturday so you couldn't sleep in or rest in your own room from 8-11 am. The staff should have advised their customers if this as they were checking in!!
The staff were extremely helpful, and the room was in fine condition.
This guest did not leave comments about this hotel.
Well maintained, clean, friendly staff. The front desk, greeted us warmly at 3 am after our flight delay kept us up all night. Took good care of us. Picked because it was the best price and best rated within 40 freeway minutes of the airport. No
Nice and quiet. We got a room on the 2nd floor which was not good for us. It was too far to walk from the elevator and to breakfast. I had requested a room with walk-in shower which we did not get.
Quick check in Host was unfriendly and showed they only cared about the money. Once booked you cannot change no matter what the reason
The hostess in the breakfast room was great and very helpful. no