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The hotel was clean, well maintained and located by the venue we were attending in the morning, so it was very convenient for us. But above all, staff were very helpful and efficient. They helpede us with car park, directions, and recommended us the best local restaurants and bar. Unfortunately, i believed that the breakfast was not up to standard so we ate only once and we had to find other arrangements in the morning which was not convenient. In regards to security i noticed that the sliding's window of our room (416) had not locked. I dindt like the fact that we reserved a double room and were given a room with two single beds joined together.
Being near the beach Price, staff, room.
beach location no wash basin in the separate toilet
Staff was very helpful and attentativ. We loved the colours, the design and the position of the hotel. Parking was expensiv.
Helpful staff,perfect location and quite spacey room. The hotel is overpriced for a regular 3 star property, ecpecially if one adds local tax, breakfast and expensive parking
Politeness & general attitude of all the staff at reception, also the cheerfulness & efficency of the cleaning staff. Felt that car parking charge of 15€ was excessive. Because of this we parked nearby in the street at no cost.
The staff were very helpful and friendly, the car parking was easy to use and easily accesssible from the hotel and road. We found the cost of the breakfast and mini bar a little expensive so did not use these facilities. There was no shower holder in the bath, we did not complain but nobody noticed this.
Enjoyed stay very much. Decor very bright and cheerful. Beds are very confortable. Air conditioning very good, which lead to a very comfortable stay. Staff very helful. Hotel in a very good location; with close to proximity to sea front and centre of resort. Cost a little pricey, as it did not include breakfast.
The location is superb and the staff very helpful. I would recommend this hotel. No real problems but breakfast was expensive so go out for it instead.
Friendly staff, most spoke English. Had a lovely room facing a garden with a balcony. You could store a bicycle in the garden too. Excellent location, one street from the boulevard that faces the water, and a straight shot up the street from the train station- I was nervous I would get lost and literally walked up to the building! :) A hairdryer would have been nice, and I could always use an iron in the room, but I most 3-star hotels I stay in don't include the latter.
The location was great, the staff were exceptionally helpful, the price was right ... no complaints at all.
The nice staff made us feel so welcome! One minor thing perhaps: the door locks were unreliable - difficult to know if the door was actually locked from the inside (we had strangers three times accidentally walking into our room hehe :-)
Friendly staff Scary, dark car park but very useful to have it!
The excellent location in Arcachon - just a few steps from the lovely promenade and beach with no roads to cross. The room was very pleasant with a small balcony and with a 'side' seaview. Large comfy bed and small but well appointed bathroom. Very helpful and pleasant staff. Underground car parking was a bonus too. The WC was so small you 'almost' couldn't close the door!
Perfect situated close to the sea. The staff is very kind and helpful. Garage parking in the basement of the hotel - very practical. (Under "Submityour review" your webside comes up with Erik Pilgaard, Amsterdam (NO). This is wrong. I live in Oslo. Why Amsterdam?)
The location, the possibility to use internet for free, the kindness of the staff The Car park was gloomy and smelly (even though apparently it is not in the power of the hotel to make improvements). No refrigerator in the room.
We stayed one night in July at the hotel en route to a holiday further down the coast. We found it to be ideally located within walking distance of the station and pretty much on the sea front itself. The staff were really friendly & helpful. The rooms were fine in terms of space & facilities & it all felt very clean.
No 9 - Smart lateral room - reasonable size. Toilet very very small !!! Very noisy - at 4am with lorries outside. Smell of smoke. Cigarette ends thrown outside.
Good location, comfortable and clean rooms and obliging and friendly staff made our stay, although brief, very enjoyable. No.
Shopping Eating out
the location toilette cubicle very small and i am average size!
very relaxing, nothing ever a problem for the management or staff
Food was excellent. Hotel staff had sufficient english language to make up for my shortfall. Easy parking. Helpful staff.
excelent location, nice rooms, quiet and romantic place. very good cuisine also.
The staff were very nice and helpful, Walking distance to the beach and the shops.Very clean and well kitted out in the kitchen although a kettle would be good. The bed was far too low and hard for us, Have had a bad back since and we had to leave early because of it which was a great shame Younger people would probably have no problem with the beds.
Very friendly staff! The room was located on the first floor of the building. It has a capacity for 5 people, but had no doors, so if fully occupied everyone has to sleep in one room, which is also the place were you sit and eat and watch TV or so. If you travel with a baby and have to stay in the property at night, it is useful to have a door, to not disturb the youngster when sleeping.
Location was good close to shops/bars/beach No parking due to sewer works -the bed was low 2" from floor-very basic furnishings-room was dark and claustrophobic
Nasty smell of mildew came into room from under sink and adjoining cupboards. Was charged tax for 2 people for all 4 nights although alone for 3 nights of the 4?.
Nice place near the city center and the pedestrian street to the beach. Big rooms with all facilities. Very friendly personnel. No, everything was just perfect
Le Grillon is well situated for the restaurants and beach. We found our room very spacious, clean and comfortable. Definately good value for money.
I absolutely loved this hotel! I was a bit sketchy from the way the pictures looked -- it seemed like it might be poor quality. I was delighted to find that it was very well kept up, and had the cozy feel of our own little apartment. It was so homey I was sad to leave.
Very friendly and efficient staff. Child friendly.
Absolutely lovely hotel and an amazing price. Free internet access, perfectly clean, really well stocked with cutlery, plates, mugs, washing up liquid, I didn't need to ask for anything. There's no kettle but I think that's usual for France (there's a coffee-maker instead). I had an absolutely lovely stay and would highly recommend it. I had to keep changing my reservation (because of strikes!) and the staff really went out of their way to accommodate me and were absolutely lovely about it. And the price was incredible. Nothing. Well maybe the room was a tiny bit noisy as it had a road on one side and was right next to the reception so you could hear everyone coming and going. But that's only if I'm being picky.
The rooms were spotlessly clean, we had an appartment which was spacious. Room well equipped,. Quiet location but only minutes from the beach and town centre. Staff helpful and friendly, we will definately come again!
friendly personel, clean rooms the room was a bit noisy (from the street)
The rooms were very clean and the location was excellent. Very close to the beach. The room was pretty small and on a busy road. However it did have shutters on the window which went a good way to blocking out a lot of the noise.
Friendliness of staff; room was very pretty and with good amenities Very noisy location - street below is a very busy one all night long
very friendly stuff, near to the beach and center traffic was very loud
The hotel was very central to Arcachon and the owner was quite charming and very helpful speaking good English
it was very close to beach. the staff were friendly and helpful because we were on street side it was very noisy at night ,even with window closed
Very helpful and pleasant staff. Comfortable and reasonably priced.