Arcachon Hotels

Politeness & general attitude of all the staff at reception, also the cheerfulness & efficency of the cleaning staff. Felt that car parking charge of 15€ was excessive. Because of this we parked nearby in the street at no cost.

Being near the beach Price, staff, room.

The staff were very helpful and friendly, the car parking was easy to use and easily accesssible from the hotel and road. We found the cost of the breakfast and mini bar a little expensive so did not use these facilities. There was no shower holder in the bath, we did not complain but nobody noticed this.

Nothing

Staff was very helpful and attentativ. We loved the colours, the design and the position of the hotel. Parking was expensiv.

beach location no wash basin in the separate toilet

Great location, free parking, pool, clean rooms Hotel personal is friendly on the surface but you feel that they don't like additional questions and feel rather disturbed by it.

Very friendly staff. Nothing negative.

The position near the beach was very good.

The overall comfort & cleanliness plus vg spa & pool! The reception Staff could be much more cheerful & eager to help....poor! Breakfast was far too expensive & the Dinner men too !!!

Big and clean room and nice bathroom At arrival the only explanation is where your room is situated, no explanation for other facilities in the hotel. Breakfast buffet empty before everybody hat breakfast. Dinner very poor and personel very nervous. From 7.30h to 9.30 personel is busy with preparing tables for lunch on the terrace... why making so much noice so early ? I would recommend it only for business purpose not for holidays.

Friendly staff Scary, dark car park but very useful to have it!

No 9 - Smart lateral room - reasonable size. Toilet very very small !!! Very noisy - at 4am with lorries outside. Smell of smoke. Cigarette ends thrown outside.

the location toilette cubicle very small and i am average size!

The location, the possibility to use internet for free, the kindness of the staff The Car park was gloomy and smelly (even though apparently it is not in the power of the hotel to make improvements). No refrigerator in the room.

Externally, the hotel doesn't look like much, but don't be misled. Once inside you are greeted with a charming reception area which leads to a nice bright conservatory out the back. Our studio was big and clean and the kitchenette provided everything that we required. The breakfast was plentiful and the dining room was lovely with big windows letting in the sun. The staff were helpful and polite.

The place is correct. It's situated in a calm place uptown, although the centrum/beach is easily accessible. Visibly designed for longer stays. Plain, big rooms where the kitchen dominates over design and comfort. Rooms without character, bed too short (needed a chair at the end as extension). Toilet is too small to be easily accessible. Rather poor breakfast.

The hotel is in a beautiful building in the heart of a leafy quiet residential area. The hotel staff was very welcoming and helpful. The perfect place to relax and get some fresh air. The hotel is in need of some refurbishing and the swimming pool was not very clean.

did not think the breakfast was worth €8,would like more choice

Bedroom a good size for a budget hotel. Staff friendly Breakfast options a bit limited - for example only one choice of cereal

Beautiful and windy city, very clean, very French in attendance. I was kluck to have an affordable hotel right down town, near the water and all else. Info could have been provided about service of lunch or any dinner beyond 2PM on Sundays.

The view from our 4th floor, harbour side room would have been good if the weather had obliged! Decor dated. Staff were subdued. The bar/breakfast area was a bit souless. And although there could be many restaurants open in the area, on a wet Sunday night in October there were few - it would have been nice if either the hotel made available a few dishes or helped guests order food to be brought in to the hotel from the nearby pizaa take away etc. Breakfast was adequate.

Helpful staff. Tidy. Good value. Nice view from the room.

Room and balcony and parking were fine, would have liked sea viiew instead of back houses etc.Service was fine too. No tea making facilities in room - for cost would have expected this at leat.

the location and terrace overlooking the marina on the second night the next door room was very noisy

Thanks to Nicole (front office manager) we got a good deal anyway (discount on room price, free rental bike and free massage). The hotel was simply not ready for opening; no SPA at all, only 60% of room were usable.

The Hotel was still being built they are behind schedule lots of dust around, teh spa was not open buildres around by pool area so it was hard to be positive

The location was excellent and air conditioned rooms were great. 5 people out of the 7 in our party were vegetarians. The rooms were booked on a "half board" arrangement. I rang the hotel prior to making the booking and they confirmed that they did cater for vegetarians. For our evening meal the 2 non vegetarians had steak, potato, beans and rice. The vegetarians received a minuscule portion of tasteless cous cous instead of steak.

Good location rude staff

It was in a fairly good location not far from the beach and main restaurants. Room was small and cramped and quite dark.

Location suited us ,good resteraunt nearby The bathroom very unclean and the balcony full of cobwebs and bedsheets not clean

Good location near Arcachon and Dune du Pyla and only 10 muniutes walk to great beach. We would prefer a good shower rather than a bath. The woodwork in the rooms should be repainted in more joly beach atmosphere colours such as various blue/green pastels.