Arenzano Hotels

Parking, absence of noise By far the most expensive hotel out of three on this trip to Italy and by far the least value for money from these three

Room releatively clean Bad lighting and unfresh smell

Staff were helpfull and freindly Cleanliness of the rooms were very very bad. The rooms and the beds had very bad smell.

The location!

easy car parking, family friend

The restaurant is excellent - but seems to be independent from the hotel. The heating is controlled from reception, which means that the room was often cold.

Room was spacious Unfriendly staff, bathroom needed an upgrade, room service not available because the restaurant/kitchen staff were too busy with private functions.

The room was large and comfortable with a small porch to sit on which was nice. The bathroom was very small and cramped. Maybe the room could be a bit smaller to enlarge the bathroom.

The air condition system was broken. Huge implications for comfort and sleep

The position of this hotel is wonderful. The room (superior) I got was the biggest I ever had. The hotel needs to be restructured especially in the external parts. Even if it is not far from the sea and the center, it's dangerous the road if done by foot.

view at the see from restaurant and our room was wonderfull. the bathroom was amazing. i loved it! building outside-reconstruction at the moment. i don t like the swimming pool near the restaurant. but i am satisfied, i appreciate english speaking stuff.

swimming pool- the big one Towels not clean, room with damp and therefore smelling damp everywhere. Reception staff unfriendly, no simple smile (they have no idea about tourism business). Breakfast poor. No help for the heavy luggage. Very expensive if you decide to eat in the restaurant. Beach access is expensive as well (20 Euros), if you walk for 5 minutes you can go for a free beach! Overall the hotel is not worth 4 stars, maybe a 3. I think, they are just using the swimming pool - which is the only good thing- and their panoramic view for marketing. Would never go there again.

The pools were good . It was not a 4 star standard. I hated the artifical flowers every where

location, quiet place and yet not far from city centre service at the beach with special car, esp. cleaning the beach when hotel guests are already there trying to relax

The location, the views, the spaciuos rooms, personell... The building is pretty old, and it's visible, the on-going construction around the Hotel doesn't help if you want to relax in-door...

Beautiful seaview on standard room. Large room. Large pool. Not a seaside hotel. No beach. Poor quality dinner restaurant. Poor parking accomodation. Building just fairly maintained.

The room was clean The view of the containerport was not very pleasing. No one available to help with luggage. There was no food available except breakfast, which was eaten in some sort of tv room. No lunch served and dinner was only available if you had full board. There were no restaurants near by as the Hotel is in the middle of an industrial area. There was no bar open the whole time we stayed. The mini bar only contained water. The pool attendant was able to fetch drinks but we were not given this information. He was not available after six. The pool was only open between three and six in the afternoon. On raising these issues with the reception I was shouted at and told to accept what they offered. Probably the worst hotel I have ever stayed at..

The hotel is situated at the top of a winding road on top of a mountain overlooking the sea, so you drive out of the hot, slightly crazy city of Genoa into a little retreat, with a fresh breeze, a wonderful shaded secret garden, a sweet pool and charming restarant. Typical Italian food, hard to find in the tourist spots, and attentive staff make the restaurant well worth using. There wasn't any multilingual information in the room, so I spent a lot of time being really British and miming and using my three words of Italian to the reception.

The room was ok but nothing else was of any significance we were very dissapointed The hotels priorty was given over to the functions being held. The resident was not given the same care and attention

The name was not marked clearly outside so I could not identify it!

we were here before, to visit genoa boat show via a very convenient boat / ferry connection this was the reason for choosing this location getting there by car is very difficult due to heavy rainfall we took 3h from genoa boat show to get to the hotel

The two different rooms we were in were large and clean. Bathroom lay-out a bit awkward. You had to circumnavigate the bidet to get at the toilet. Staff was friendly and helpful. The hotel is in a very noisy position, situated on a busy through road and despite double glazed windows traffic sounds could be heard all through the night. The bar opposite the hotel played loud music until midnight. We changed rooms from the seafront side to the back and that was better although there you hear the trains early in the morning.

Staff were very welcoming. Room/bathroom very good. Sea view, but obviously noisy with constant traffic which didn't bother us. Breakfast was really bad- machine coffee and orange juice which was awful. Didn't try the cheap looking ham or cheese. This is a country of great food (well in some places) so go to coffee bar next door which is fast with great coffee and cakes. Evening drink there is good too.

Convenient for purpose of trip Food at linked restaurant was terrible. Breakfast very limited