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good price for quality of hotel no evening meals at this time of year - not made clear during booking
Good and modern unfortunately the restaurant was closed due to public holiday. Were recommended an alternative nearby.
The restaurant is closed on sunday evening Hotel is difficult to find, it is not located on the Avenida Europa itself, there is no sign to indicate where it is.
The location is perfect for travelers who will be on Highway the next morning, the hotel is right next to Madrid highway. Free parking. It's very weird the beds with wheels on, the bed is moving all the time....
The decor of the hotel, cleanlinees as well as the excellent food served at restaurant
The Reception Area. Ugly room carpet, old tv.
Nice staff, nice rooms (good beds, luxurious bathroom), very priceworthy dinner buffet. Cheap minibar. It is a bit isolated. Trains and metro take 15 minutes to walk to the station first. Line 4 brings you to central Madrid in 20 minutes for € 1,85 However with a taxi you'll be at the Palace in Madrin in 10 minutes for € 20,-
the breakfast was good it was clean and airy the beds were hard, late night access was awkward the restaurant did not open till 2030 hours(far to hungry to wait till then)
Cleanliness of room , restaurant on site, quiet location, two type of pillows available Handle in the bathroom missing, magnifying mirror's support broken,staff not always available at front desk
Staff Safe box was not working
Everything was very nice the noise of the air conditioned
The breakfast is excellent
The staff was really nice and helpful, and the facilities were really nice. The room was great and their breakfast buffet was awesome. Really enjoyed my stay and would definitely come back again. It is not close to Madrid city center but not far either about 30mins using the metro, but still great value for your money.
The big room,the big double bed.Very clean room and toilet.Easy and free parking.Kind staff. The access to the hotel was problematic.There was not in the navigation system.
Free Wifi (need a PIN at reception), toiletries amenity Far from the railway station (walking distance more than 10 minutes)
The hotel claimed to be 10 minutes from the centre, but in fact was much much further, and was literally in a dead area in the midde of nowhere. The bus stop was quite far as well, and the metro station was at least 2 km away. By taxi, it took 15 - 20 mins to arrive into the centre of town, and would cost about 13 to 15 euros, which all in all made our trip terribly inconvenient.
The hotel is rather good if you stay for business, nothing is really luxurious, but it's comfortable and clean for a reasonnable price The shower either hot or cold, not intermediate
Comfortable modern room with free wifi.
Hotel is conveniently situated outside the city off the hiway making access to madrid city very easy.Stress free parking at the hotel unlike hotels in the city.
improving communication on english language could be beneficial.
A quiet hotel which is nice if you're a business traveller and need to sleep at a reasonable time of night, helpful (English speaking) staff overall Wireless internet did not work, (though wired did), room quite small, no comfortable chair, muzak in hallways (although not audible from room) was a bit too much for my taste
the only good thing was that the room was big first of all the staff were not proffesional. they did not know what are the events in madrit they were not communicated ..the room when we arrived was not clean the breakfast was extremelous poor and it was not for a 4star hotel.also even it is near metro this is not the undreground and you have to change 3 metro stations in order to go the center
it was very clean, the breakfast was good, very quiet. A good hotel if you travel by car, no long to Madrid's center if you take the metro. No to much variation of the menu of restaurant
They had American shows on two channels. When I asked for a top ten list the receptionist wrote one out for me. It was a half mile from the metro stop so I always went back before 22:00. Not a bad area but no one was around. You had to buy to metro tickets into the city center.
It is quite a new hotel so everything is very modern and aesthetically pleasing. The airconditioning was not cold enough, so not sure if it will be really effective on hot days. During my stay temp were mid 20's and I had to sleep au natural, without sheets to stay cool with the aircon on its coolest setting and fan full blast.
The weekend rate is very good value for a good room and good service
Nothing The staff are distance, no food available, no room service, no Gideon Bible in room, no tea/coffee in room
Quiet, clean, close to train/metro
poor layout of the reception, limited availability of sauna
The modern, simple elegant furnishings and fittings. Quiet location yet convenient for station and Carrefour. The staff all of whom were friendly, helpful and professional. Not being able to get a coffee before 7am. The bar area was not really conducive to enjoying a drink, being just an extension of the reception space.
Third bed was not comfortable
The hotel is basic, but gives good value for the money. It was a good choice for a night stop during a trip to southern Spain. Breakfast choice and quality was quite poor. The rest was as expected, or even a bit better.
The hotel staff were very friendly and helpful. The location is directly next to a large shopping outlet. The breakfast in the morning is large and a good value, but if you don't make it there until late in the morning you may be faced with a line up for food. The hotel is far from the city and a cab ride is expensive, so public travel is a must, unfortunately it stops shy of midnight.
It is a very good Hotel that suites us for the break in our journey to the south. good breakfast and the service is friendly and very helpful
place and price
The room was clean and modern, and the breakfast was OK The phone didn't work, and the walls, for a new hotel, were paper thin.
close to shopping centre. breakfast included, lots of free parking spaces, brand new hotel. I could not find in the GPS.
Everything was very new, the proximity to a major shopping center and to Warner Park The 1 hour wait for breakfeast one day.
excellent location for Park Warner
Ease of access. Breakfast buffet was inconsistently maintained.
The staff, the silence and comfort. the restaurant with a good ratio price/quality The cleanliness could be improved in the rooms
clean, bed was comfy. We booked here thinking we were getting a good deal compared to the last time we stayed in Getafe but it kind of wasn't. When it comes to basics, yes they were good but based on the little extras I wouldn't stay there again. We could never get the AC to work in the room and when we opened the window, the outside traffic was too loud to keep it open for long. We had a fridge in the room but no minibar to purchase. And that usually wouldn't bother me but we were so thirsty in the middle of the night and I had to go down to the lobby to ask if they had anything available. I put the do not disturb sign on the door before we left for the day and when we returned, the maid had entered and cleaned everything. Again, appreciated but we had left our stuff everywhere and what's the point of putting that on the door then. There was no safe in the room. Also, not close to any means of transportation. You'd have to take a bus or taxi to get you to the closest metro or train station which isn't within walking distance.
the silence and the location
Perfect hotel if you are a business traveler with appointments in the getafe area.
Overall it's a very good hotel, very clean spacious, well equiped rooms. Downside is the location, if you got a car then it's worth staying otherwise it's too far from everything especially from centre Madrid.
Its location suited me well for visiting the Airbus site (courtesy bus was provided and only a 20 minutes walk if wished). The building was new, modern and clean.The WiFi was effective, fast and free. Some TV channels were available in English and reception was good. The breakfast buffet was varied and plentiful. The aircon in the room did not work. When asked for the instructions I was told it only heated anyway (would have not been good for a Spanish summer). I found the room too hot when I returned, and opening the window did not help much. The hotel lacked character and although built in 2009 there seemed lots of minor things were showing signs of wear - I therefore think the quality of build was not very good.
Rooms are ok Restaurant service is terrible, food is even worse.
Hotel is modern with nicely designed rooms. Great location for Warner Bros park and easy commute to Madrid by car. Large shopping complex 5 minutes drive. If you don't have a car this is not a place you would want to stay.
very comfortable room excellent bathroom facities and very cleen good parking facilities although we were very comfortable other guests were very inconsiderate and rather noise having loud conversations in the hallways.language battier in hotel was quite hard and no allowance for vegetarian diets
We arrived by car. You can get to downtown Madrid by Metro in aprox. 50min. Good-value for 4* with breakfast. Breakfast isn't 4*, although it was adequate. We got a bit depressed, being in the uninteresting outskirts of Madrid.
Very friendly staff. Excellent accommodations for a very good price. New hotel, very clean. I highly recommend it. Hard to find
Good price relation. The location e is in the middle of car shops.Breakfast is a little limited for a 4 star hotel
nice suburb, shopping mall nearby, cosy comfortable rooms use of kitchenette cost EUR 30+ per day!!!! unbelievable. Parking and use of Wi-fi were expensive, too. Wi-fi not available in room, but in the corridors where there is little air condition.
No noice, big room, big bad, big TV... No hot water (max 40C') No internet if you have no laptop.
Surprised of poor breakfast quality (was in restaurant at 8:45!) practically nor more food and only one person to serve (no more clean dishes, only spanish speaking peronnel!!!) really deceived.Geeral confort: very good, big and clean rooms TV: have sone engish or french speaking channels Breakfast: more staff to help the only waiter and some english speaking one
Location (near Warner Park) Front Office personel.
No place to smoke Non smoking hotel
The staff was very friendly, efficient and helpful.The suite was very nice. The telephone in my room would not call out of the hotel. I reported it but it did not get repaired during my stay.
The price was absolutely great in compare with the level of hotel. We expected something nice but the reality was better than our expectation. In standart room we had living room and bedroom, bathroom was large and everything was very comfortable. Personal was very helpful. Breakfast was OK, nothing special. No
The bed was comfortable and the room well appointed. There was NO HOT WATER. It was tepid. Therefore we were unable to have a bath or a hot shower. After travelling we only want a HOT bath, a COMFORTABLE bed and a QUIET room. We were allocated another room BUT although the water in that room was warmer it was still NOT WARM ENOUGH for us to have a comfortable bath. An engineer was called out to no avail. Water was still cool in the morning!!
bathroom in the hotel The bar was not open throughout our stay and there were no shops nearby so we we're unable to get a drink (even a bottle water) or any food at the hotel. If they are not going to provide the bar/restaurant facilities they should at least have a vending machine.
Friendly employees, particularly the night clerk, breakfast OK.
There was no evening meal on the Saturday and nowhere to even get a drink there was no coffee or beer the cafeteria and restaurant was closed for the weekend and on returning home we found they had charged us 7 euros for a breakfast we did not have.
The cleanliness inside the hotel The air conditioner was a bit noisy, except for that everything was good
Hotel facilities Relativly small room!
The location was very good for where I needed to go and had very easy access to down-town Madrid as well (at least during this time of the year) The breakfast could be improved.
Good modern hotel, nice rooms, wifi in room worked well and good breakfast
Free internet access, cheap underground parking. Location isn't great, but metro access looked to be good (I didn't use it however).
We were a party of 50 people from Ireland in Madrid for a Wedding and our needs were not catered for regarding food and drink services The Hotel could have made more money from our party if services were provided at the weekends -also we could have done with a swimming pool as it was so hot during our stay - also the surrounding landscape would not be the most attractive sceanery to look at .Bussiness wise you should look at your weekend services if you want to make more money in this time of world recession. Yours sincerely Patricia Doyle We would all have liked to spend our last night at the Husa but on account of no evening meals or after drinks we had to take our business into the nearest town(Boadilla del Monte). You could have done with one extra Barperson for better service for a crowd of people like ourselves.Overall we enjoyed our stay at the Husa Madrid Hotel
Expensive for what it is - but ok for an overnight stop
The bath-room design. The smell of cigarettes in non-smoking room was way too strong.
the beds are huge and comfortable!!! no-one spoke english
its location, near Madrid and nice little town to walk around in. Nice friendly receptionist no
The staff where very friendly and helpful, booked for 2 nights and stayed 14, very peaceful location and hotel, easy access to transport systems
Clean room, good tv and air-con
Large and airy Breakfast buffet not worth the money.
We were travelling with our two dogs & found your hotel to be ideal. Your staff were extremely pleasant & helpful.We would certainly recommend it to our friends & would be very happy to stay again should we be close to Madrid.
Very pleasant room with good facilities Breakfast although cheap was disappointing in quality and choice
closed car parking (no need to get all the bags out of the car), decent rooms, decent breakfast Staff only speaks spanish (no english, no french, no german).
Very spacious rooms, friendly and helpful (English speaking) staff Rooms can be very noisy, walls between rooms are very thin, rooms are fitted with stereo equipment which cannot be normally used if you do not want to disturb your neighbours, also phone conversations in the nextdoor room can be literally heard
The interior design of the hotel No tea making facilities in the room
Staff is very friendly and very helpful. Rooms and common areas are sparkling clean, quiet and pleasant. Breakfast and internet service are a bit expensive. So is parking if you don't find space in the front. Hotel is hard to find.
Internet is for free, the room was nice,... Parking is to expensive, the garage its to small to park,...
Very good location in the center of Getafe, close to the train station (linking Getafe to Madrid in about 15 minutes) and shops. Only the lack of a lift, however we stayed at the first floor. A more practical (and feasible) improvement would be placing a small fridge in each room.
Firstly I liked that the staff of the hotel was always ready to help me with all the problems that could emerge; another positive moment was surely the cheap cost of the hotel while situated not too far from the metro station and other means of transportation.
Room was clean. Friendly staff. Extremely noisy at all hours. Could hear loud conversations in other rooms, footsteps, excessive street noise.
Good wifi and nice staff. Ordinary breakfast but good value for money
Very friendly staff and very helpful in getting around a new city, the room was more than comfortable and had a good range of amenities. It was only the location of the window and that it was not able to be opened up fully ( or if it was, I could not figure it out) to enjoy a better view from the window.
The room and the bathroom were very nice and clean, everything was almost new. The price of the room was very good, the receptionist speaks English and it was very kind. It's outside Madrid. Although, in the metropolitan area of Madrid. By train you make 20 minutes to the City Center (by metro, around 1 hour). The railway station is very close. They had no curtains on the windows, only drapes, so you had to stay with the drapes and the lights on, or people on the street could easily see you in the room.
The rooms were spacious and the bathrooms were great! The hotel staff were very friendly and accomodating, and the food from the restaurant was delicious! Also the close proximity to Getafe Central...5 minutes or less by foot! The say they offer daily cleaning, but it's really just tossing the trash and making the bed. There was hair from someone other than me from the moment I got there to when I left...from either a previous guest or someone who cleaned. The breakfast buffet was very limited for 6 euros...could have probably eaten somewhere else for much cheaper with more options. Also was far from the city centre: about and hour or so from Getafe Central to Sol on the metro.
I'm glad to meet the owners brother,George and one of the employee,John who speak English fluently and are able to assist us in many ways.Thanks to them I have a great trip to Spain
The hotel took me in although I came before check in time by a few hours, it is centrally located in Getaffe near the market and the food outlets and is yet very quiet as a hotel. It was newly renovated and the rooms and bathroom were great with hot jet water and the cleaners did a great job.
The luxury room with balcony on the shopping-site and the hospitality of all the people of your hotel I made a reservation for a room for 4 days. At first we get roomnumber 111. This is a room without balcony and no vieuw at all! That is unacceptable for a 4-days stay. We made our complain at the ladys of the reception and they gave us roomnr. 135. That was an excellent room.
big supermarket in 1 minute of walk, 5 min to underground, free drinks in refregirator the veiw from window to the opposite wall
near to shopping stores Staff was unpleasant.. unkind.. no smiles
quiet, considering the location (public shopping mall) receptionist was unable to arrange for a taxi, in Madrid, in November - there were always plenty around
The Hotel is nice and is handy for shopping. The Hotel is too far from the City Centre to be used for a city break and the reception staff could be a little more customer focused.
Set in large shopping complex with loads of eateries, However, we dined in hotel restaurant each evening. Not only excellent value but great food and attentive service. 5 minutes from Carrascal tube into Madrid (one change required but quite simple). Room comfortable and well appointed. Parking sectioned off from the shoppers. Range of shops impressive if that is what you want,
the location was great. it was near to shopping and high way to airport hotel staff were unpleasant.. never smiled and hard to approach
Hotel is above shopping centre with lots of restaurants for all budgets. There is also a fancy fountain display in the mall, which a lot of the restaurants look out onto. The hotel is about 15 minutes walk from a train station that takes you into Madrid Atocha in about 10 minutes, and the Warner Bros park is about 25 minutes away (by car). The rooms are basic, but spacious enough for two adults and two young children. Free WiFi works well.
The hotel was well placed in Pozuelo which was fine for where I was working. This is not a 4 star hotel - more like a 2/3 star. The rooms were very clean but the wireless was not a good signal in the room I stayed in.
The reception staff were friendly and helpful. The waiting staff were also friendly but struggled with English If was much more basic than I was expecting. The rooms were very basic and I found the bed uncomfortable
Good staff and clean hotel Parking garage is very confusing and difficult to understand.
We choose this hotel because we visited a concert from Amaral in Pozuelo...
THe staff were very friendly The location, it was miles away from the city
The unhurried simplicity of the organisation and the proximity to our family who live within two miles. I found the breakfast coffee rather too strong and stewed.The fresh fruit could be a little more imaginative.
ease of parking... location...
The hotel was very convenient for the motorway and had secure parking. The tapa in the bar was the worst tapa I have ever eaten!
You are next to a highway and you can't leave the hotel without a car!!!!
friendly service provided by the staff breakfast was separate
equipment, free bottle of water in frige, fast internet connection there could be more english language channels
decoration, style, comfort, restaurant food and service.
the service, like the free minibar. the breakfast was not included and it cost 9 euros. anyway, its a good breakfast.
modern hotel. Excelent relation quality/price
cleanliness of hotel.immaculate. very few english speaking staff
Free mini bar, free internet, great spa, absolutely no complaints You market this as a 4 star, but it is officially registered as a 3 Star (even though it probably deserves 4), so my complaint is with you rather than with the hotel
the details... price ....
new hotel /convenient for a business trip in the area / quiet also / very good in general I was given a large room but which was smelling tobacco. I asked for a new one and was given a ...much smaller one...kind of punishment as the hotel seemed far away to be full....at the restarant also empty when I arrived because I was alone I was given a single table ...the closest to the kithen entrance...
We choose this hotel because the location is excellent for us. This is the third time we have stayed at this hotel, the two times before have been excellent, however this stay was not so good, we were charged an extra 25euros for an extra bed for a child, which we did not mind but the bathroom had only 2 small hand towels and we had only 2 pillows in the room between four of us, luckily we had brought our own. The hotel staff were quite unfriendly and did not seem to be very child friendly. I do not think that I will stay again.