The Westin Buckhead Atlanta

Location is great right in the center of Buckhead. The staff seems to care. Special kudos to Jon (female) at front desk.

Don't know who was at fault but, I had added an extra night for my party (five rooms) & upon arrival each was informed that added night had been canceled. I had not canceled & had not been notified of a cancellation. Prob was eventually corrected.

Close to my venue

The room had very limited lighting and an extention cord was used to connect the lamps..to hazardous

The room was great and within walking distance of two malls and plenty of restaurants.

The Palm restaurant had a sorry excuse for a breakfast buffet and it really didn't taste all that good. The only thing about this hotel that I won't revisit.

the staff were very professional

the carpets were stained really bad throughout the hotel, we ordered a $16.00 brownie and scoop of ice cream from room service which was pitifully small and was not worth the price.

Beautiful and dramatic lobby. Large glass windows in room with great view. Excellent organic food choices available 24/7. Starbucks in the lobby was nice. Check-in and check-out was smooth and efficient. Overall luxury feel throughout.

Location and room décor.

room was a little small, but not too bad. Not a lot of public sitting niches.

The location is tremendous right in the heart of Buckhead and by Lenox Mall. The hotel also offers a complimentary shuttle for locations within 2 miles. The staff was welcoming; they even surprised us with a bottle of wine for our Valentine's Day stay!

There is so much to do in Buckhead other than to stay in the hotel; however, if one wanted to stay in the hotel, it does not have the usual public congregation areas and bar on-site that most hotels offer, instead they are out in the public check-in area.

I had problems with the room cleanliness upon arrival but the manager was in my room and ready with a reasonable solution with 5 minutes of me reporting the problem. They also comped my parking and gave me and my fiance free room service, GREAT SERVICE!

no

Location and amenities

No complaints