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W Atlanta - Buckhead

8.0
Excellent

Based on 733 reviews
 
3377 Peachtree Road Northeast, Atlanta, GA 30326, United States
  +1 678 500 3100
W Atlanta - Buckhead - Atlanta, GA
Check-in
Check-out
Compare vs. KAYAK |
STARWOODDIRECT $109
Priceline $126
Orbitz $131
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Orbitz
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Good to know

Distance to city center 6.5 mi
Location rating 8.6
Nearest Airport Atlanta Hartsfield-Jackson
Distance to airport 14.7 mi

Rooms

Check-in
Check-out

Leisure Rooms

$686+

Photo
Bed Type
Provider
Nightly
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King bed
$686 per night

Queen Rooms

$153+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$153 per night
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Queen bed
$166 per night
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Queen bed
$180 per night
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Queen bed
$191 per night
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Queen bed
$218 per night
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Unknown
$221 per night
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Queen bed
$222 per night
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Queen bed
$239 per night
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Queen bed
$267 per night
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Queen bed
$273 per night
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Queen bed
$284 per night
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Unknown
$284 per night
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Queen bed
$323 per night
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Unknown
$380 per night
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Queen bed
$405 per night
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Queen bed
$466 per night

Standard Rooms

$126+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$126 per night
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Unknown
$164 per night

Double Rooms

$149+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$149 per night
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Unknown
$179 per night
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King bed
$324 per night

King Rooms

$131+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$131 per night
IMAGE
King bed
$138 per night
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Unknown
$139 per night
IMAGE
King bed
$144 per night
IMAGE
King bed
$144 per night
IMAGE
King bed
$146 per night
IMAGE
King bed
$146 per night
IMAGE
King bed
$147 per night
IMAGE
Unknown
$149 per night
IMAGE
King bed
$153 per night
IMAGE
King bed
$154 per night
IMAGE
King bed
$156 per night
IMAGE
Unknown
$156 per night
IMAGE
King bed
$159 per night
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King bed
$159 per night
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King bed
$160 per night
IMAGE
King bed
$167 per night
IMAGE
King bed
$174 per night
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Unknown
$179 per night
IMAGE
King bed
$180 per night
IMAGE
King bed
$191 per night

Reviews

Pros

Cons

Traveler rating

176
87
70
30
28

Time of year

Traveler type

Show reviews that mention

+
accessible to major highways in 2 reviews
atlanta in 10 reviews
coffee maker in 25 reviews
great experience in 17 reviews
great location in 137 reviews
lenox mall in 6 reviews
night for valet in 49 reviews
poor customer service in 74 reviews
rooftop pool in 25 reviews
room was very small in 21 reviews
sliding door in 6 reviews
smelled very musty and moldy in 6 reviews
staff was very friendly in 166 reviews
star hotel in 10 reviews
stellar customer in 17 reviews
valet parking in 107 reviews
whiskey bar in 4 reviews
  • Excellent
    Oct 2018
    8.2

    The bed and tv

    Undergoing major construction. Quite loud early.

  • Excellent
    Jan 2018
    10.0

    Kayak has the worst customer service

    Nothing

    Kayak.com’s customer service people were worse than Comcast. gettig a refund for a reservation I had made 10 minutes earlier was the worst ordeal I’ve been through in a while. If kayak thinks that they are saving money by outsourcing call centers, they are gravely mistaken. That was the business thought process of the 90s that has proven to be detrimental to a company costing them well over the money they saved by moving their customer service operator over seas. The person responsible for this who works for kayak probably thinks he or she is a smart person when in fact they are slow and not innovative or creative. Time to fire someone. I’ve alreay trashed kayak on social media but I’m sure hey are already about to go out of business.

  • Poor
    Nov 2017
    2.0

    Racist managers and quite horrible to their loyal gold memembers

    I have stayed here many times and the staff and managment previously would give you no hassle. It’s suppose to be “whatever whenever whatever!” meaning whatever you want you get and they kept that ideology! Up until the merger. The company has hired poor customer service close to that of concast and thier rude customer servic? “Amazing after I have stayed with SPG properties over a 100 nights and Bennett gold for over six years almost to lifetime platinum. I’m not sure it’s worth it in the last two years since the merger I would recommend staying with a Hilton property or atleast no W in Atlanta.. all the other properties are amazing. In the last year SPG has been the rudest company especially for thier elite money paying and lifetime memebers. I had my birthday in 2004 at a location I won’t discuss but the manager gave me a pair of silver W cuff links! I cried. When you spend 3 times as much for a drink, for food as well as a room! You are entitled to be left alone and not harassed. You are the boss. As long as you don’t bother another guest or in anyway offend another guest or employeee. They take notes on you during your stay so you’ll need to be careful or if you go to the “principles office.. paying your hard earned money ... Your best Be on your best behvior.” This is without any complaints from a single guest. It’s a small vacation it’s a fun time right! Wrong it’s a harassment and a racist hotel the W at Buckhead. Otherwise; they threaten you with a little black book on you, what type of girls you have and thier dresss they assume they are hookers little do they know who they are. See these hotels are to be the quality of the four seasons in vegas and they don’t touch them at all! Tyoukknever hear the Work “NO” you’ll be treated like royalty.. and that’s where royalty stay! Not at the motel 6 staffed W. The movies rentals on demand are designed so if you don’t like one you started and switch to another. They still charge you. This accounts for children movies as well. Even if you try to go back into an unlimited Movie type. Your movie/s are all charged even if you decide to return to regular Television you cannot go back to your Movie your required to reorder it! Simply stated the W has become a very racial staffed esrablishment but not only did this occur recently but recently before that at a sister property a representative called myself a “cracker” and my friend who I played football with for years a “Whop” all witnessed. I just get More and more poor customer service and it seems the W and a sister property will with be rude, argue or give a long term over 10 years client a hassle since the take over. In my life time it is some of the worse guest relations of any hotel name for the W in Atlanta. My personal life and my personal away time is that it’s either hard work or hard play and I should have smiles and “Yes Sir’s!” Especially; after all my loyalty, my friends, my ex’s, my aquantences and family. Try the Wesrin!!

    Read above! Thanks!

  • Good
    May 2017
    6.5

    Just "meh"

    The location can't be beat. The hotel restaurant is great, most of the surrounding, walkable restaurants are great, and the staff is upbeat and professional.

    The bed sucks! It was flat and lumpy. The pool is the size of a kiddie pool, most shaded, so few sears even at 11am and no tables to eat at there. The street noise is loud and my room was directly over the valet area so I could hear the noise all night the the people coming and going to get to the rooftop club. The overnight fee for a car is a ridiculous $38. I live 3 miles up the street so I took an uber for $10. I still got charged for the overnight fee but they removed it later. My stay was so lousy that at 4:30am I took an Uber joke to get into my own bed and try and claim any rest in my comfortable, quiet surroundings. Also, the bathroom is so tiny that the sliding door basically brushes up against the toilet and the entire bathroom is open to the room. There isn't a privacy of partition wall. If you are just going to Buckhead to drink your face off and pass out, this is a great location. If you wanted to try and have a staycation with a mix of sun, fun, and rest...go to the St Regis.

  • Okay
    Mar 2017
    4.2

    Not good at all

    Good location.

    Room wasn't very clean. Drywall had damage. Phone didn't work right. Shower leaked a little. Towels didn't smell fresh. Overall it was very bad and I would never stay there again.

  • Mediocre
    Nov 2016
    3.7

    Horrible Staff

    Lovely Rooms. Convienent Location.

    The staff were completely unprofessional and tacky. I felt as though I was dealing with teenagers working at Abercrombie & Fitch, instead of trained receptionists. You would have thought THEY were the guests and I inconvenienced them. Ridiculous.

  • Okay
    Jun 2016
    6.0

    Modern look and feel

    Uncomfortable bed, tiny bathroom, almost unusable, stained marble table, overly modern feel with minimal comfort and size for the money

  • Good
    Apr 2016
    7.7

    Helpful staff at night, arranging transportation...

    Aloof concierge at check in.

  • Poor
    Apr 2016
    2.0

    The hotel overbooked, so when I arrived exhausted at three in the morning, they had no room for me, despite my reservation. Terrible service.

  • Excellent
    Apr 2015
    10.0

    Beautiful hotel w/ a 5-Star staff!

    The staff was absolutely top notch, from the bellman to the front desk to the courtesy shuttle driver and especially valet!! The hotel and the room were beautiful and very clean! My friend and I booked spa services at the sister W hotel downtown and a room through the Buckhead location. I have only amazing things to say for both. A++!!

  • Okay
    Feb 2015
    6.0

    do not disturbed

    Location

    Starting at 9a.m. house keeping knocked on the door awakening me even though the do not disturbed sign was on the door.

  • Excellent
    Jan 2015
    9.7

    Great Hotel. Expensive Parking.

    Very clean hotel and friendly staff. It is also in a great location.

    $32 for parking is ridiculous

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About

Overview

It’s time to turn up the volume. Loud and clear. The newly renovated W Atlanta- Buckhead is rising above the rest and pressing it’s polished fingernails into the wet cement to make its mark known. With the recent completion of a 20-million-dollar revamp, moderation is not in its vocabulary and it will push all the boundaries. Updated guestrooms add a pop of vibrancy and a connection to the city. Experience all of the action in the hotels distinctive restaurants and bars, including Whiskey Blue, Buckhead's hippest rooftop bar which beckons from the 12th floor, hang out in our Studio 11 designed Living Room or tempt your taste buds in our signature restaurant, Cook Hall. See and be seen in front of four custom murals strategically placed throughout the hotel that feature Atlanta’s top visual artists. Reenergize with a workout in FIT® or soak up the sun on our WET® deck, with the only infinity-edge pool overlooking Buckhead and unique happenings.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

Based on 733 reviews

8.6

Location

8.5

Service

3.5

Value

3.4

Comfort

Things to Know

  • Friendly service

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Pets allowed on request. Charges may apply.
Increased accessibility
Business center
Car rental
Wi-Fi
Currency exchange on-site
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Night club
Safe
Storage available
Terrace/Patio
Rooftop
EV charging station
Elevator
ATM on-site
Hairdryer
Internet (surcharge)
Parking (surcharge)
Wedding services
Linens
Towels
Laundry facilities
Laundry service
Spa

Location

Most Popular Landmarks

  • Lenox Square 0.3 mi
  • Atlanta History Center 1.2 mi
  • Atlanta Botanical Garden 4 mi
  • Center for Puppetry Arts 4.1 mi
  • High Museum of Art 4.2 mi
  • Piedmont Park 4.3 mi

Atlanta Travel Guide

Learn about Atlanta on KAYAK

Getting Around

Atlanta De Kalb/Peachtree 4.1 mi
Atlanta Hartsfield-Jackson 14.7 mi
Atlanta - Peachtree 3.7 mi
Gainesville 43.6 mi

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