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I have one issue, I reserved a room through this site and received a reservation number from the hotel as we were arriving after 9pm. On arrival at the hotel, although it listed all the credit cards you could use it would not accept the master card that I had used to book the reservation with, I tried two other visa cards and it would not accept them. Luckily we have a french bank account and had to use that to gain access to the hotel. If this had not worked we would not have been able to gain entry and I my concern is that we would have been charged for the room because of our reservation. Can you investigate this problem please as we would want to be able to use this hotel in the future.
The hotel was just off the interstate highway, and was easy to get to. The room was clean and quiet!
nothing Dirty room - walls marked, carpet marked, curtains with lots of holes (cigarette burns?) Bathroom smelt faintly or urine. Window very dirty on outside (probably never cleaned). Door did not close tight (could be security risk). Top of shower tap missing, sink taps difficult to alter water flow. Breakfast limited, no fresh bread left at 8am and when asked for more nothing offered. Toaster not working, Orange Juice had more water in it than juice. Unpleasant location next to motorway and reached through a scruffy industrial site.
Cleanliness, value for money Offer of tv channels
Fine breakfast The bed were a little small and I could not use my Visacard in the maschine outside to get the keycard.
It was not expensive, it was clean and the breakfast was adequate. The member of staff were pleasant. It was a long way from the railway station and there are no taxis available. The hotel furnishings were shabby and the room and bathroom very small.
The convenience of being able to arrive late at night and gain access to the hotel to sleep and break up a long journey.
it was on the main road yet close to a beautiful picturesque town
Nothing The room was filthy cofffee stains down the wall big dents not fill in. Duvet minging, Went out for something to eat door card failed and we were unable to get into the room. Had to use the emergency number. The member of staff who arrived made us feel like we had upset her for calling her out. No wifi.
Was somehwere to sleep after a long day's driving. Very small, poky rooms which was clean enough, but the hotel itself was dingy.
Rooms very clean staff friendly and helfull ideal location to stop over easy to find and within walking distance of Nemours
Location is good when in you need a pause during a long trip. It is by the road with quick access to it. Breakfast was pretty fair - but not included. Accomodation for families is very limited. We almost didn't fit into the room.
Standard Ibis hotel, well maintained with all basic facilities. Breakfast available. Restaurants nearby. Place for working with plugs for notebook at the right height. Place for hanging clothes. Finally free Wi-Fi. A code is given for 24 hours and this time Orange.fr works without interruption or other problems. As all Ibis rooms are okay but too small. Door cannot be fixed and opening small. ou have to fight yourself into the room so to speak.
Easy to find, good for a base to explore the area. No dining facilities, although a restaurant adjacent. Not a particularly attractive area,(industrial), but the hotel was fine with plenty of parking.
Everything was up to the standard I expect from the IBIS chain. Pity no in-house restaurant but more than compensated by Grill some 200m the other side of the car park.
Great location to stop over on route from south of france to eurotunnel.Great breakfast and friendly staff. Found a baby cockroach in our room. The room otherwise was excellent and was visably clean,
We were given a bedroom on the ground floor when we asked for one. Breakfast was excellent. No restaurant, unfortunately but there was one nearby. Proximity to town. Easy to find from motorway. Free car park.
The room was clean and quiet. It was a good place to stay for an overnight stop.
The overall surroundings and hotel its self was lovely, even fantastic. The restuarant was very much over priced for what you got and we eat all over France! We requested a twin room for two men on business and was allocated a double room which they would not change. Another room had to be taken which I thought was a disgusting attitude and will never stay here again despite its overall appeal.
I liked the Chateaux. Calm Area. Good Breakfast / Diner. Rooms were clean, with fine furniture. We had our rooms in the outbilding with an rustic ambiance. Service was good.
Friendly staff and lovely setting. Accommodation very comfortable. No outside seating besides on food terrace. Golf players tend to be a bit intrusive at certain times.
location-parking-staff-room-bathroom-internet access---food- the rental clubs available for use on their golf course were sub-standard at best----with the availability of club sets either at the golf warehouse stores or on sites such as ebay these were not acceptable for use on a fine golf course as they have there.
A comfortable hotel with good facilities, ideally located for exploring Fontainebleau, the forest and many other interesting villages such as Barbizon. Friendly staff.
Convenient quiet location.Large secure parking.Surprisingly quiet room for such a large Hotel.Superb heated outdoor pool.Modern decor but certain areas could use an upgrade,eg Carpets.Food not Gourmet but quite presentable. Very busy with business conferences.Very long corridors and although trolleys are provided no apparent help to take cases to room which could be a disadvantage if disabled.
Good facilities, nice location. To expensive. Breakfast not included.
old TV with just a few channels and poor picture quality
The hotel was very good, comfortable, clean etc. The reception staff were very nice. The Spa staff were not very welcoming. the staff at the spa
Front Desk staff very friendly and helpful. Free 20 minute use of hotel computer and internet. Breakfast included in our special rate, and a very good breakfast. Easy to get to Fountainebleau or other parts via country roads or A6. Difficult to cool down the room even with the air conditioner on all the time.
Pleasant hotel, friendly staff Swimming pool was very dirty
Comfortable chain hotel. Functional design, clean and quiet location. Very polite and efficient staff. Good parking but look out for high "lip" at entrance gate as we damaged bottom of car on this. Would stay here again.
I booked for 3 guests, but we were given facilities for only 2 guests, inspite of our reminding them the 2nd day. The receiving counter staff was very courtous and helpful.
Distance from Fontainebleau,10 minutes at most. The Air Conditioning did not work in our first room, although they changed our room without a problem. The restaurant was a bit expensive.
Free breakfast for kids. Excellent breakfast. Good value for money. Tea service in bedroom. Comfortable beds crisp linen very dim lighting in the room
The beds were very comfortable, and there was a nice, all-you-can-eat breakfast, at a very reasonable price, that included eggs, meat, cheese, fresh fruit, and yogurt, as well as croissants, bread, and expected beverages. Unfortunately, we arrived in the middle of a very bad heatwave, and the hotel had no air conditioning. There was also no lift, and to get into the hotel, there were about 14 steps, and to get to the first floor, there were about an additional 16 or 18. This was very bad for my 87 year old mother, and should have been indicated on the website. The bathroom had a typical hand-held shower device, but no way to attach it to the wall, which would have been more convenient, and the drains in the bathroom were excessively slow. I would recommend this hotel, but with the above caveats.
Proximity of the motorway The dining facility at night. Discusting food.
La Scala is not your usual hotel with stuff on site 24hrs/day. It's not a hotel that also has a restaurant, but vice versa. In fact, when we arrived (earlier than the check-in time), we thought that the place is shut down completely. All it took is a phone call - a woman arrived 5 min later and checked us in. The suite was big and clean - overall very nice. Having a kitchenette in the room was very convenient too. Nice breakfast in the room. They also didn't mind that we checked out a bit later. I'd stay there again! It would be appreciated if there was a better (more visible) sign, instructing visitors on what to do if there is no personnel present.
Everything!! The bed was very comfortable.
Good restaurant, staff friendly and helpful. Located between Fontainebleu and Orleans with easy access to both. Good value for the money. Large grounds and dog friendly.
The general level of comfort and decor. The friendleness of the staff was very good and it was certainly very clean. I also liked the obvious choice of good quality fitting out i.e bathroom facilities, a good - hot and simple shower - high spec windows,let you know that quality was a goal. So often enonomies make hotel rooms look cheap and shabby - not so here. The room proportions could have been a little more generous - it was small. We could also have done with in-room tea & coffee facilities.
The hotel was situated in a quiet location, but easy to find, after a long drive.The staff were welcoming and the rooms comfortable. The food was good. The restaurant service was poor
Close to Pithiviers. Easy to find. Crisp bed linen. Modern Bathroom. Some English spoken. Friendly Staff. Triple room quite small.
friendly and helpfull staff verry clean and well presented rooms, very good evening meal and breakfast no english speaking tv chanels
Was clean, comfortable & quiet; parking close by. Showering facility very difficult to use - meant water spilled from bath screen on to floor. Extract fan not working. Service access to pipework left open under basin with no cover.
Very nice rooms, and staff very accommodating to the demands of two very tired children and two frazzled parents.