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Easy in & out. Free parking and Wireless Multiple electric sockets in room that were accessible. A staff member stayed up late to be there when I arrived at 2 am. Didn't have a functional desk. TV was very small. Airconditioner was a little noisy
Vary the breakfast menu a bit more
The room was clean and pretty comfortable. It was quiet and the staff was helpful. The shower needed more water pressure and room was a little tight.
We have stayed here for the last 5 years when we visit family in Auburn. We have always been comfortable and happy with our stay. The location is very convenient and accessible. The facilities are starting to need updating. We had to change rooms during our stay because of repairs being made. It would have been nice to have a room assigned for the entire stay that would not have required us to change rooms. The staff made the room change smooth and accommodated our needs.
All of the staff was extremely pleasant and helpful throughout our stay. the rooms were immaculate and as you entered you were hit with a pleasant fresh smell. Service was excellent and always willing to please. Beds were extremely comfortable. Hot snacks were always available in the lobby for guests. The breakfast was adequate and plentiful; however the eggs were often overcooked and dry.
Paying fot breakfast and eggs always cold. Bananas only one day. Server was grumpy especially in contrast to the exceptionally great people at thr desk and for the rooms. Only three sets of towels so had to ask for more everyday. Shower was so weak i could barely grt hair rinsed....while water pressure at tub was qutie strong. No fan in bath.
We liked the bathroom and restaurant. Nice and clean facility. Location was a little awkward to get to and farther then we expected from attractions.
convenience and cleanliness, breakfast food choices. a bit expensive for the region
The room & the bathroom were large and clean. The reception staff gave full attention to our requests. I believe we got a good value for our money.
accessibility to other places
Location. Close to Cayuga Lake and decently priced. My room overlooked the indoor swimming pool. As it is summer there was a lot of families in the hotel and consequently a lot of kids swimming until late at night. Because it is indoors the noise in the swimming pool facing rooms is unbearable. The next door a staff member woke me up at 8 o'clock and told me that they had complaints about a loud tv in my room. I never even switched the TV on. The I ask you with tears in my eyes; What is the point of following up the complaint the next morning? You will not stop the noise so you aren't helping the person making the compliant and you can't verify if the complaint is valid.
The hotel has an early 80's feel and the many of the rooms open into the indoor pool area. There was very little natural light and the pool area was noisy all day llong. Request an outside facing room if available if this would concern you.
very clean excellent service very helpful & friendly staff
Rooms, clean hotel, friendly and helpful staff, location is great with good restaurant next door, etc. No pool, Breakfast limited for me - restricted diet (diabetic)
We went on a tip to NYS Finger Lake Wine Trail, This hotel is located right in the middle of both lakes and a short drive the the Waterloo Premium Outlet Mall. So when the Wine Trial Closed at 6 pm we got something to eat and headed to the Outlet Mall until they closed at 9pm. The rooms were a little hot so we had to turn on the AC in February in NYS. After that we had a good night sleep.
beds comfortable, linens changed every day , room cleaned every day, no closet, unable to make long distance call, service would cut off upon connection. large frig, very handy. 2 floor motel, no elevator. poor poor cable t.v. breakfast was very poor, very basic,, had to ask for milk, tea, cold cereal, white bread, cake donuts
Nothing at all wa as it appears from the kayak postings of descriptions or pictures of the rooms. We had roaches and bugs bugs I've never even see before in our room. Sheets were filthy and not clean at all nor were the pillows. The heater was an annoying Chinese torture dripping sound all night long an couldn't sleep. We actually were suppose to stay 3 days and only stayed one night. We booked another room at a different hotel for the remaining of our stay.
Owners were very accommodating. Certainly not luxury accommodations but adequate. Staff could not have been nicer.
although we did not need to have apet friendly place, we noticed others who did. Would recommend this for friends who travel with their animals. It was close to my final destination. thought it was a bit high priced.
Clean and well maintained.
Quiet rural setting and though on a B highway very little traffic noise at night. Staff very nice too. Little bit pricey for time of year and quality of room.