There wasn’t any room service which I understand because of Covid-9. Apart from that everything was normal.
3 stars
Courtyard by Marriott Austin Downtown/Convention Center
Photos of Courtyard by Marriott Austin Downtown/Convention Center
Overview
The Courtyard Austin Downtown/Convention Center by Marriott is located across from the Austin Convention Center and offers spacious guest rooms. This business hotel is seven miles from Austin-Bergstrom International Airport and close to many dining and shopping destinations in the city. This establishment offers 270 non-smoking, air-conditioned guest rooms, including rooms designed for families.
The rooms at this hotel range from single king and double queen rooms to executive rooms with two queen beds or a king bed and a sofa bed. There are also suites that come with a king-sized bed and sofa bed. The rooms have large windows to take in the downtown skyline and offer ergonomic workstations with desks and chairs so business guests. There is complimentary high-speed wireless Internet access, and the rooms come with flat-panel televisions.
One of the dining options at the hotel is Starbucks, where guests can enjoy a pastry and espresso in the morning. Champions Sports Bar is also located at the hotel and serves bar food and cocktails, along with local craft beer. There is room service, local delivery from restaurants in the area, and a buffet breakfast for an additional charge. The hotel also offers a convenience store. Some of the other restaurants a few steps away include Moonshine Patio Bar & Grill and Fleming’s Prime Steakhouse & Wine Bar.
Guests will find plenty of attractions in the area including the Dinner Detective, O. Henry Home & Museum, and the Escape Game. Other options include Pete’s Dueling Piano Bar and Alamo Drafthouse Cinema.
Latest deals for Courtyard by Marriott Austin Downtown/Convention Center
Standard room
Queen room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Courtyard by Marriott Austin Downtown/Convention Center
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Pets not allowed
- Upper floors accessible by elevator
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
General
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Garden
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Courtyard by Marriott Austin Downtown/Convention Center
8.1
Very good
487 verified ratings
Wonderful
257
Very good
89
Good
50
Okay
26
Fair
19
Mediocre
14
Poor
32
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the helpfulness of the staff. However, there were significant complaints regarding service, including issues with billing, noise disturbances, and uncomfortable amenities. Overall, while the hotel has strong points, service-related problems detracted from the experience.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
13 reviews
9.3 out of 10
5 reviews
All reviews
Pros (+) Staff are amazing and so helpful!! Rooms are always super clean.
Cons (-) I alway bring my own pillow if I can, the ones they have are uncomfortable.
Pros (+) Rooms were super clean, and the Front desk staff was very helpful.
Cons (-) Everything was perfect.
Pros (+) The staff is very courteous and welcoming. The location is great if you want to enjoy a night on the town without having to drive. The rooms look nice and were clean.
Cons (-) Parking says $29 a day for guests (actually $37.89 after all fees). I was charged for valet parking, which I never used so I had to call and dispute it. There was a party going on down the hall which ...
Read more
Pros (+) I was able to book the room right before KW Mega Camp at a great rate. It's right next to the Convention center and close enough to 6th Street.
Cons (-) It could have come with a fridge instead of having to request it and bottled water.
Pros (+) Location, Staff, and Comfy
Cons (-) Expensive Valet.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers Starbucks for pastries and espresso in the morning, as well as Champions Sports Bar serving bar food, cocktails, and local craft beer. There is also room service, local delivery from nearby restaurants, and a buffet breakfast for an additional charge.
What are the common concerns about the hotel's amenities?
Some guests have mentioned concerns about the pullout sofa bed being uncomfortable and the need for extra blankets. Additionally, there were comments about the restaurant food not meeting expectations and the pillows needing improvement.
What practical information should guests know about parking?
The hotel offers valet parking and private parking. However, some guests have expressed concerns about the high parking fees, so it's advisable to consider this aspect when planning a visit.
What are the positive aspects of the hotel's location?
Guests have highlighted the hotel's great location, with easy walking distance to restaurants, bars, and downtown Austin activities. The convenience of valet parking and the fabulous staff have also been praised.
What are the common concerns about the hotel's cleanliness and customer service?
Some guests have mentioned issues with noise in the halls, dirty towels and wash rags in the room upon arrival, and inconsistent housekeeping. Additionally, there were comments about the need for better customer service and valet parking experiences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the downtown skyline, as the large windows offer a spectacular sight.
Consider Bringing Extra Bedding
Some guests found the sofa bed uncomfortable, so consider requesting extra blankets to improve the sleeping experience.
Explore Nearby Dining Options
Take advantage of the hotel's proximity to various dining destinations in the city, such as Moonshine Patio Bar & Grill and Fleming’s Prime Steakhouse & Wine Bar.
Be Mindful of Parking Fees
Guests were surprised by the high valet parking fees, so it's advisable to factor this cost into your budget or explore alternative parking options in the area.
Check Housekeeping Frequency
The hotel's housekeeping service operates on an every-other-day schedule, so if you prefer more frequent service, consider this when planning your stay.
Be Aware of Noise Levels
Some guests mentioned noise in the halls during late hours, so light sleepers may want to take precautions or request a room in a quieter area of the hotel.
Take Advantage of the Starbucks
Guests appreciated the convenience of having a Starbucks in the lobby for morning pastries and espresso.
Consider Room Upkeep
Some guests reported issues with room cleanliness and maintenance, so it may be beneficial to inspect the room upon arrival and promptly address any concerns with the staff.
Plan for Breakfast
Due to the pandemic, breakfast availability was limited, so consider making alternative arrangements for morning meals during your stay.
Utilize the Fitness Center and Pool
The hotel offers an indoor pool and a fitness center, providing opportunities for relaxation and exercise during your stay.
Location
300 East 4th Street, Austin, TX 78701
What's nearby
- Sixth Street212 yd
- Neal Kocurek Memorial Austin Convention Center267 yd
- Paramount Theatre0.3 mi
- Texas State Capitol0.6 mi
- Lady Bird Lake0.9 mi
- Frank Erwin Center0.9 mi
- ZACH Theatre1 mi
- University of Texas at Austin1.4 mi
- Main Building University of Texas at Austin1.4 mi
- Barton Springs1.8 mi
- Barton Springs Pool1.8 mi
- Deep Eddy Pool2.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Austin Downtown/Convention Center
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | October | $205 | $144 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 71% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Courtyard by Marriott Austin Downtown/Convention Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Austin Downtown/Convention Center
FAQs when booking at Courtyard by Marriott Austin Downtown/Convention Center
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in AustinMost recommended
See most recommended stays in AustinGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 1.0 mi | Austin Bergstrom | 6.5 mi |
Everything you need to know for your stay in Austin
Complete your trip
Popular destinations