Pros (+) Very nice room, very comfortable. Convenient location, much better rate than the Hilton a block away. Great fitness room.
Cons (-) No complaints.
3 stars
Hilton Garden Inn Austin Downtown
Photos of Hilton Garden Inn Austin Downtown
Overview
Discover the attractions, entertainment and activities of Austin city center at this conveniently placed hotel, offering modern in-room amenities, including wireless internet along with on-site dining options. All of the rooms feature a flat-screen TV, refrigerator, microwave and desk. Experience the restaurants and nightclubs of Sixth Street, visit the Capitol building, or spend the day at one of Austin's many museums, all within walking distance of the Hilton Garden Inn Austin Downtown. A variety of recreational activities can also be found at the nearby Town Lake Hike and Bike Trail. Begin the morning at Hilton Garden Inn Austin Downtown Convention Center with a workout in the state-of-the-art fitness center or with a meal from the on-site restaurant. Relax in the European-style wading pool.
Latest deals for Hilton Garden Inn Austin Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Hilton Garden Inn Austin Downtown
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Dining
- Electric kettle
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hilton Garden Inn Austin Downtown
7.2
Good
823 verified ratings
Wonderful
298
Very good
143
Good
120
Okay
54
Fair
71
Mediocre
45
Poor
92
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many mentioning the nice rooms and updated decor. However, there were significant complaints about the service, particularly regarding unhelpful staff and rude interactions. The high valet parking fees and lack of clear communication about restaurant closures were also notable downsides.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
7.1 out of 10
498 reviews
7.2 out of 10
189 reviews
7.8 out of 10
6 reviews
8.8 out of 10
4 reviews
All reviews
Pros (+) Good front desk service
Cons (-) Checkout isn't till 11pm. House keeping kept trying to come in before 9am , kept waking us up twice!
Pros (+) Convenient location
Cons (-) $16 a plate for breakfast with no warning. $30 mandatory valet with no warning.
Pros (+) Great location for access to entertainment. Excellent buffet breakfast to tide us through the day. Staff very friendly and helpful.
Cons (-) Cigarette butts in surrounding walkway near the river. Nearby ash tray. People are pigs. Sofa bed sheets pretty rough.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Hilton Garden Inn Austin Downtown/Convention Center?
Guests have mentioned that the beds were too hard, but others found the rooms to be clean and quiet.
Is parking readily available at Hilton Garden Inn Austin Downtown/Convention Center?
Some guests found parking to be inconvenient and expensive, while others appreciated the valet parking service.
What can I expect from the food quality at Hilton Garden Inn Austin Downtown/Convention Center?
Some guests found the breakfast and dinner options to be overpriced and not appealing, while others enjoyed the breakfast on the 18th floor and the nearby dining options.
How is the cleanliness at Hilton Garden Inn Austin Downtown/Convention Center?
Guests have mentioned that the rooms were visually clean, but some found the outside areas to be dirty and full of trash.
What is the customer service like at Hilton Garden Inn Austin Downtown/Convention Center?
Guests have reported positive experiences with the staff, while others mentioned that the staff was not always helpful and cooperative.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel is conveniently located near several attractions such as Esther's Follies, the French Legation Museum, and Sixth Street. Take advantage of these nearby attractions for a well-rounded experience.
Be Mindful of Additional Fees
Some guests were surprised by additional fees, such as high valet parking charges and unexpected deposits. It's advisable to inquire about all potential charges before confirming your booking.
Check Room Amenities
Some guests experienced issues with room facilities, such as slow-draining sinks and noisy air conditioning. It's recommended to check the functionality of these amenities upon arrival.
Explore Dining Options
While the hotel offers dining facilities, some guests found the prices to be high and the options limited. Consider exploring nearby dining options for a more varied experience.
Be Aware of Surroundings
A few guests mentioned concerns about the neighborhood's safety and the presence of homeless individuals. It's advisable to be cautious and consider alternative routes when moving around the area.
Consider Parking Alternatives
Several guests found the valet parking to be expensive. It may be worth exploring nearby parking options to find a more cost-effective solution.
Inquire About Housekeeping
Some guests reported issues with housekeeping, such as missing amenities and billing confusion. It's advisable to communicate any housekeeping needs clearly and double-check billing details.
Utilize Nearby Transportation
The hotel's proximity to a bus stop makes it convenient for guests to explore the area. Consider using public transportation for easy access to various parts of the city.
Be Mindful of Seasonal Considerations
If planning a visit, it's worth noting that December is considered the low season, while July is the high season. Consider these factors when making travel arrangements.
Location
500 North Interstate 35, Austin, TX 78701
What's nearby
- Neal Kocurek Memorial Austin Convention Center0.3 mi
- Sixth Street0.3 mi
- Paramount Theatre0.5 mi
- Texas State Capitol0.7 mi
- Frank Erwin Center0.8 mi
- Lady Bird Lake0.9 mi
- ZACH Theatre1.4 mi
- University of Texas at Austin1.4 mi
- Main Building University of Texas at Austin1.5 mi
- Barton Springs2.1 mi
- Barton Springs Pool2.1 mi
- Deep Eddy Pool2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Austin Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | October | $141 | $139 |
Cheapest month to stay with an average 25% drop in price. | Most expensive month to stay with an average 58% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hilton Garden Inn Austin Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Austin Downtown
FAQs when booking at Hilton Garden Inn Austin Downtown
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.2 | 1.2 mi | Austin Bergstrom | 6.2 mi |
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