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4.0
Good and Bad: Good: The Toyota Camry was very. The Abilene, Texas airport Avis counter was excellent. The 355 mile drive was comfortable. The car was clean and gas mileage was very good. Bad: There was construction in Oklahoma that slowed our trip some. We arrived at the Tulsa International Airport one hour late (3:00 PM instead of 2:00 PM). Avis charged us for another full day with no consideration for roadway circumstances. This brought the total for a 25-hour, 355 mile rental of a to $320.00, doubling the cost. Would not recommend or book again with Avis.Reviewed Jun 5 2022
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10.0
Although it's been awhile since I rented, he went up and beyond to find my Wizard number. Quick check out and check in. The car was comfortable, but had a feature that apparently stops the engine when at a stop. I really didn't like this feature of the vehicle. Otherwise, a very good rental!Reviewed Feb 21 2022
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5.9
In person customer service members were great. The car was dirty on the inside, makeup on the side of the drivers seat, some kind of dried substance on the passenger door/floor, general build up.Reviewed Aug 29 2021
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1.9
I had forgot the cable of my iPhone charger in the car. I had dropped the keys in the box and locked the car. I went back and the cable was there but no attendant was present. I came back few hours later and they reported that the car has not been cleaned but sure enough the cable was gone and no one has seen it. Very unprofessional behavior to say the least.Reviewed Aug 24 2021
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10.0
Smooth process all the way through.Reviewed Aug 14 2021
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2.0
Cons:I reserved one class of car but received a lower class. I asked to get refunded the difference but the guy at the counter would not do soReviewed May 7 2021
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6.4
Pros:The front desk staff was helpful. I had to change cars because the first car I was given would not go when pressing on the gas.Cons:Prices are high for the compact cars.Reviewed Jul 2 2020
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7.6
MistakeCons:Scheduled a full size but got an intermediateReviewed Aug 18 2018
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2.0
Cons:They didn't have a car for me even though I had a reservation.Reviewed Aug 6 2017
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10.0
Pros:return was very fast and problem free. Employee at the counter was courteous and helpful.Reviewed Dec 15 2016
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8.4
DamageCons:In Abilene, I walked out to the car after signing to find a larger than normal door ding. Had to walk all the way back in to question attendant who walked back out to check it out and the made a hand written note on the contract that no one else could read. Luckily no problem in Dallas. Can't the computer be inputted with info like this and the customer be informed at the desk?Reviewed Nov 12 2016
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