2.0
Car rent costed 36 euro which was mentioned on the website In addition to this they ask maximal insurance of 40 euro (cause I don’t have credit card) and 40 euro for work after 23 pm. I refused to rent it. I’ve been waiting for 40 min in the line to their office for nothing.Reviewed Nov 16 2022
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6.0
The final price was x2 bigger.Reviewed Aug 10 2022
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6.0
We got given a stinky car which was 20 years old. Really rickety and poor / hardly any customer service.Reviewed Jul 5 2022
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10.0
car need to be more cleaning insideReviewed Aug 23 2021
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2.0
Cons:You are providing false prices, car was double the price that you advertised plus when we went to the airport they told us that the car is not available. Your customer had to stay another night in the city since it was late and rented a car tomorrow in another company. Extremly poor service provided by Kayak and Avis. Never againReviewed Dec 30 2019
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3.2
Cons:Could not get the car we reserved and were upcharged.Reviewed Jun 29 2019
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8.8
Pros:Staff very helpfull and friendlyCons:There is always something that is ont mentionned on the booking. I had to block 5000 euros on m'y card. Instead To do so, i bad To buy insurance and still block 1400 euros. I tought Avis was not like those "cheap" renter.Reviewed Jun 20 2019
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2.0
CheatersCons:They did not accept my incuriance which I make from their internet page and charge extra for everythingReviewed Oct 23 2018
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9.6
Ver good servicePros:Quick service get you in the car very fastCons:Car could be cleaner, inside and outReviewed Oct 5 2018
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7.2
Pros:Great car, convenient location, speedy return.Cons:They insisted I get basic insurance coverage despite the fact the credit card (United Mileage Plus Explorer Card from Chase) I used to pay for the rental offers full coverage. This increased the price by another $40 for the rental duration (up from $140). The they kept quoting my the price without tax, which was misleading since what I was charged was another 20% higher than the $180 we kept discussing due to local sales tax. Last time I checked, car rental prices include all taxes and charges, as do all goods and services sold in Serbia (all prices include applicable taxes). Intentionally misleading and manipulative, resulting in a shitty experience.Reviewed Aug 28 2018
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8.0
Good overallPros:Staff friendly and professional.Cons:About an hour in line to sign the paperwork and pick up the car.Reviewed Aug 21 2018
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9.6
ExtrasPros:Staff, pickup and drop off were great. They offer roadside assistance 24/7. Their cars have less mileage on them compared to other rentals. Overall I was very happy with customer service.Cons:So I rented from Hertz Enterprise and Avis. Avis had the best deal however what they don't tell you on the website is that their green card which allows you to take the car out of the country is almost double what the other charge €70 vs €40. There was a guy serving another customer who made a remark that if you book on North American websites price is cheaper online but then you end up paying way more for all the additions at the counter. Yeah didn't appreciate his snarky remark so much.Reviewed Nov 28 2017
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