Pros
" and friendly."(in 779 reviews)
" and very helpful."(in 779 reviews)
" drop off easy."(in 779 reviews)
Cons
" like cigarette smoke!"(in 116 reviews)
"Clerk said no ."(in 1799 reviews)
" was the worst."(in 163 reviews)
Reviews for Avis in Cairns
Overall RatingBased on 17175 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
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Find reviews that mention:
2.0
Although I made a reservation online, when I showed up at the counter they informed me there were no cars. It is unbelievable that the system would let me reserve a car when there were none left. This totally disrupted my travel plans.Reviewed Nov 28 2022
review from![kayak]()
10.0
I wouldn’t change anything!! Very pleased with the service!!Reviewed Nov 28 2022
review from![kayak]()
2.0
What a horrible experience trying to pickup a car from them …….Reviewed Nov 28 2022
review from![kayak]()
2.0
The Avis email I got confirming my reservation indicated I would need a driver’s license and credit card at pickup (in Mexico). However, the Avis employee demanded a passport as well, which I did not have with me and did not want to go back to our hotel to get (1 hour roundtrip). He just shrugged at me with a blank expression as I showed him the email. As it turns out, the Avis Mexico website does mention the need for a passport, but everything is in Spanish. After I insisted that the employee should call his manager, they let me take the car upon “learning” I was a regular Avis customer, even though I had provided my Avis Wizard number in the Kayak reservation. The 30-minute delay led to us missing out on one of the sightseeing attractions we had wanted to see. Avis, you should train your employees to be the “Can-do” type, not the “Sorry, there’s nothing I can do” type.Reviewed Nov 27 2022
review from![kayak]()
10.0
Great and comfortable vehicle. It took less than a minute...really to turn the vehicle in. Very satisfying.Reviewed Nov 27 2022
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2.0
If managers and employees are going to leave early please make everyone aware.Reviewed Nov 26 2022
review from![kayak]()
10.0
There was no delays and everything went smoothly. My only disappointment was that I wasn’t given the car I chose earlier. How ever the one I was given was good 👍Reviewed Nov 24 2022
review from![kayak]()
10.0
Avis can clean better their cars, they are ALWAYS dirty.Reviewed Nov 21 2022
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2.0
They never answer the phone and the manager Jeff goes out of his way to be difficult to deal with.Reviewed Nov 21 2022
review from![kayak]()
10.0
very helpful and friendly counter service at AVIS. I will be back.Reviewed Nov 21 2022
review from![kayak]()
10.0
Really, really minor, but the button on the dashboard to open the rear door doesn’t work unless the door unlock switch is pressed first, and it took a while to figure that out (this was a CX-9)Reviewed Nov 21 2022
review from![kayak]()
2.0
Took over an hour to pick up carReviewed Nov 21 2022
review from![kayak]()
Other suppliers in Cairns scored
Good to know
Most popular car type | Intermediate |
|---|---|
Average price | $89/day |
Good deal | $57/day |
Top tips for renting a car from Avis in Cairns
- 25% of our users found rental cars from Avis in Cairns for $57 or less.
- Intermediate rental cars from Avis in Cairns are around 50% cheaper than other car types, on average.