The city of Cairns is home to numerous Avis offices. Due to its flexible hire regulations, user-friendly reservation system, extensive office network, large selection of brand-new cars, and global 24-hour help, Avis is a well-known car hire company. By working with organisations like Future Forest and The Carbon Neutral Company, Avis is also dedicated to protecting the environment. Together with Avis, these businesses calculate their carbon footprints and look for solutions to offset them.
The Avis fleet in Australia has three categories for you to select from: Four Wheel Drives (Group W), Small to Large (Groups A, B, C, D, E, F, L, S, K, H and V) and Signature Series (Groups XD, XE, XG, XK, XS and XW). The second category offers eleven types of vehicles: Full Size, Compact, Economy, Standard, Intermediate, Eco-Friendly, Full-Size Van, Full-Size Wagon, Full-Size SUV, Compact SUV and Intermediate SUV.
When you book Avis hire cars in Cairns, you will be offered a Loss Damage Waiver (LDW), also called a standard excess, in your hire. This reduces the customer's liability in the event that the car is damaged, lost or stolen, from the total cost of the hire car to the pre-agreed excess. Additionally, there are two additional coverage choices available: excess reduction or zero excess. The first you may select when you book online and further reduces your excess. The latter is available when picking up your car in person and gives you complete coverage in your hire car, from your tyres to your windscreen. These last two options are capped at 10 days of excess reduction in a 30-day period.
There are several locations for Avis hire cars in Cairns. You can select a one-way hire when you book Avis car hire online if you wish. This is great if you prefer to drop off your car at a different branch than the one you picked it up from. Additionally, if you decide to travel further north, there is a branch in Palm Cove. The kind of car and availability depends from one place to another, and there may be a drop-off fee on some rates.
Compact rental cars from Avis in Cairns are around 30% cheaper than other car types, on average.
FAQs about renting a car from Avis in Cairns
Where are the best pick-up locations for Avis hire cars in Cairns?
If you are flying into Cairns, you can book Avis hire cars at Cairns Airport (CNS). The Avis counter is located in the main terminal, inside Arrivals. Head there to meet with your Avis representative, who will show you to your hire car. If you prefer a more central hire location, you can select an Avis office in the centre of Cairns, or if you're visiting nearby, there's an office in Palm Cove.
What are the car hire benefits or amenities offered by Avis in Cairns?
With Avis Cairns, you may choose the vehicle of your choice. You may easily reserve an Avis hire car in Cairns online and select the vehicle of your choice. Car hire experts chose the vehicles in the Cairns Avis fleet to fit the region's tropical climate. You can make changes or modifications to your reservation online or using the Avis mobile app.
Where are the best places to park an Avis hire car in Cairns?
In the Cairns city centre, there are many parking solutions, such as multi-storey car parks and on-street and off-street parking. There's free parking in the multi-storey car park belonging to the Cairns Central shopping centre. The centre is located behind the Cairns train station. You may park there for free using a ticketless system for under 3 hours. If you wish to park on the street, there are several options, generally charging a few dollars an hour. Most paid street parking offers free parking after 5:00 or 6:00 pm. Keep an eye out, as these are great options when enjoying an evening in town.
What is the most popular rental car from Avis in Cairns?
Compact (Mitsubishi ASX or similar) is the most frequently booked rental car type from Avis in Cairns.
How many car rental locations does Avis have in Cairns?
Avis has 0 rental locations in Cairns. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Cairns airport (CNS)?
No (According to our data)
Does Avis offer shuttle or airport pick-up services from Cairns airport (CNS)?
Yes
Reviews for Avis in Cairns
Pros
" and friendly."(in 779 reviews)
" and very helpful."(in 779 reviews)
" drop off easy."(in 779 reviews)
Cons
"Clerk said no ."(in 1799 reviews)
" was the worst."(in 163 reviews)
"The I’m filthy"(in 73 reviews)
Overall Rating6.7 OkayBased on 16226 reviews
Cleanliness
7.3
Comfort
7.3
Overall
6.7
Pick-up/Drop-off
6.8
Value for money
6.7
Recent reviews
Traveler rating
3225
1159
147
756
125
0
3615
Find reviews that mention:
2.0
Three out of four of the Service members were unfriendly, rude, short, clear disinterested in providing any type of service. The stage manager was trying hard, but the rest of the stuff is just incredibly unfriendly. I can’t wait for the time when robots will do the the this stuffReviewed Jul 12 2025
review from
2.0
I waited in line at JFK for over an hour from 10-11am on a Friday morning to pick up my pre booked vehicle. It was a shambles - so very slow to process each customer. Never had such a wait at Hertz? That said, staff were ok, car was clean enough (not showroom condition) and have not yet returned so can’t comment.Reviewed Jul 12 2025
review from
4.0
They tried to give me an electric car, instead of the combustion car i reserved and paid for. Ultimately they gave me a smaller car than what i paid for.Reviewed Jul 11 2025
review from
6.0
I had to wait an hour and a half past my reservation time even though I already checked in ahead of time with all the required info.Reviewed Jul 10 2025
review from
2.0
Took an hour and 20 minutes to get service. At 9:30am, with numerous flights arriving to Maui, HI there were only (2) two AVIS representatives available to serve a steady stream of 20 customers waiting in line. Every now and then a third person would come up front to the check-in area, login to the compute, and then return to the back office. Never attempting to lessen the customer load of the other two representatives. They needed to have more staff during prime, busy hours. None of the AVIS employees seemed concern that the wait per person was over 13 minutes in most cases even if the person had confirmed reservations.Reviewed Jul 10 2025
review from
6.0
only negative was the vehicle ordered was larger than desired. Also washroom was out of service at Avis branchReviewed Jul 10 2025
review from
2.0
We waited over 2 hours in a queue to collect our car, the lady was lovely and I felt bad that she was the only one on but it was super hot outside and it was such a waste of time.Reviewed Jul 10 2025
review from
10.0
I paid what I expected and the car was good.Reviewed Jul 10 2025
review from
4.0
The car overall would have been great but when we picked it up, it smelled like someone had smoked something in it and then they sprayed something in the car to cover up the smell. This smell stayed with the vehicle the entire time of the rental. The washer fluid was also low The entire trip.Reviewed Jul 10 2025
review from
2.0
This is not the fault of the employees at this office, but of the corporation itself. My car was not ready when I arrived for my scheduled time because this location ran out of vehicles. They were not even sure when or if they would receive more vehicles. Apparently the company allows folks to keep booking despite not having the information of whether or not a car will be available and ready at the agreed rental time. I didn’t get my car until 1.5 hours after the scheduled pick up time. Unacceptable.Reviewed Jul 10 2025
review from
2.0
Car was unavailable for my trip. It was an inconvenience..Reviewed Jul 8 2025
review from
2.0
We had to change our pick up time due to delays. We tried calling the Albany location MANY times but no one answered. Then we called Avis directly and they said there were no cars available if we changed our time, even though we had booked a vehicle. We ended up with no car and had to find alternate transportation. Terrible customer service!Reviewed Jul 7 2025
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