10.0
Pros:The staff at rental counter and the return lot were friendly and very helpful. The rate was unbelievably low.Reviewed Sep 21 2019
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5.6
Pros:That another employee stepped in after a long waitCons:That the number system would have worked. It was my turn but a customer who had taken a number after me stepped in front because he said he was a long time customer. After a long overseas trip and a long wait in line this is not what I expected from Avis.Reviewed Aug 1 2019
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8.8
Pros:Good car Citroën C4 Picasso, roomy and a good drive.Cons:Picking up the car took much too long.Reviewed Aug 5 2018
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8.0
Good, but got a parking ticket due to faulty p-dial in carCons:Denmark uses extensively parking-dials, and all cars must have one mounted - this one was faulty and cost me a p-ticket!!!Reviewed Jul 24 2018
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4.0
Expensive and not serious staffPros:NoneCons:Waited for almost 3hours at the car rental. At some point they almost rented me a basic car for 300 eurosReviewed Oct 14 2017
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6.8
One would expect more in CopenhagenCons:The drop off of car rentals is less than third world. Out in elements. Rain or shine.and lots of rain in Denmark. They just changed a few months ago from not so good system to incredibly stupid and consumer unfriendly. Having lived in Denmark and being married t a Dane, I am stunned by the stupidity of the current drop off, both for those returning cars and those poor souls who work there all day. Dumb. Dumb. Dumb.Reviewed Sep 28 2017
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8.8
Cons:The new carrental facility at cPH airport has been moved further away from the terminals and can only be reached by the circulating airport bus which seems to be vey irregular. I almost missed my rental a Sunday evening because the bus was not coming.Reviewed Sep 24 2017
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9.6
Excellent car for traveling around EuropePros:I liked the gas mileage; the comfort from the driver's seat and the passenger seatCons:The overall size was somewhat of an issue. The car was advertised as a mini-van, yet was really not much bigger than a Prius or a mid-size hatchback. The advertisement also said that it would hold 7 passengers and 3-4 bags, but that was nearly impossible. Luckily we only had five passengers, otherwise our luggage would not have fit the car.Reviewed Jul 16 2017
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10.0
Pros:The person at the desk who helped me in Copenhagen was simply fantastic The cars offered were exceptionally nice, modern, and frankly-- luxurious. Everything was as expected on the rental with no surprises or extra unexpected chargesCons:NothingReviewed Jul 5 2017
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6.8
Pros:Gas mileage, size of car, power.Cons:Damage to windshield, more damage than usual to the exterior of the car (they did note this when I picked it up), no windshield wiper fluid, the electronics set to Spanish, uncomfortable seating in front seats. Drop off was a joke: I had to hand over the key to a guy in an Avis minibus, in the parking lot. I was worried I was handing it over to a thief. No receipt or anything either.Reviewed Feb 7 2017
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7.6
Cons:wait in Copenhagen stationReviewed Aug 27 2016
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